Bug#981077: ITP: request-tracker5 -- extensible trouble-ticket tracking system
Package: wnpp Severity: wishlist Owner: Dominic Hargreaves * Package name: request-tracker5 Version : 5.0.0 Upstream Author : Best Practical Solutions, LLC > * URL : https://bestpractical.com/rt/ * License : GPL-2 Programming Lang: Perl Description : extensible trouble-ticket tracking system Request Tracker (RT) is a ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It features web, email, and command-line interfaces (see the package rt5-clients). . RT manages key tasks such as the identification, prioritization, assignment, resolution, and notification required by enterprise-critical applications, including project management, help desk, NOC ticketing, CRM, and software development. . This package provides the 5 series of RT. It can be installed alongside the 3.8 and 4 series without any problems. . This package provides the core of RT. . This package supports three database types out of the box: MySQL, PostgreSQL and SQLite. In order to support a zero-configuration install, SQLite will be used by default, but is not recommended for production use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more details and consider installing rt5-db-postgresql or rt5-db-mysql at the same time as this package. This package is the next major release of the software currently packaged as request-tracker4, and the packaging is a branch of that. It will be mainted by the RT packaging team, .
Bug#981077: ITP: request-tracker5 -- extensible trouble-ticket tracking system
On Tue, Jan 26, 2021 at 01:17:46AM +, Dominic Hargreaves wrote: > * Package name: request-tracker5 > Upstream Author : Best Practical Solutions, LLC > > * URL : https://bestpractical.com/rt/ > * License : GPL-2 > . > This package supports three database types out of the box: MySQL, > PostgreSQL and SQLite. In order to support a zero-configuration install, > SQLite will be used by default, but is not recommended for production > use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more > details and consider installing rt5-db-postgresql or rt5-db-mysql at > the same time as this package. How I would write those last three lines } use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more } details. Consider to install rt5-db-postgresql or rt5-db-mysql when } installing this package. It is the 'at the same time as this' that I'm wanting to loose. Please feel free to ignore this non-native English speaker. Regards Geert Stappers -- Silence is hard to parse
Bug#981077: ITP: request-tracker5 -- extensible trouble-ticket tracking system
On Tue, Jan 26, 2021 at 11:17:34PM +0100, Geert Stappers wrote: > On Tue, Jan 26, 2021 at 01:17:46AM +, Dominic Hargreaves wrote: > > * Package name: request-tracker5 > > Upstream Author : Best Practical Solutions, LLC > > > * URL : https://bestpractical.com/rt/ > > * License : GPL-2 > > . > > This package supports three database types out of the box: MySQL, > > PostgreSQL and SQLite. In order to support a zero-configuration install, > > SQLite will be used by default, but is not recommended for production > > use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more > > details and consider installing rt5-db-postgresql or rt5-db-mysql at > > the same time as this package. > > How I would write those last three lines > > } use. Please see /usr/share/doc/request-tracker5/NOTES.Debian for more > } details. Consider to install rt5-db-postgresql or rt5-db-mysql when > } installing this package. > > > It is the 'at the same time as this' that I'm wanting to loose. > > Please feel free to ignore this non-native English speaker. Hi Thanks for the feedback. There's a distinction between when you do the consideration and when you do the installation. The point here is that things go more smoothly if you install the relevant support packages *together* with the main one. That emphasis is lost in your version. (Perhaps "installing [...] together with this package" would be an improvement). That said, this wording has been in place since 2009... On a more technical note, "Consider to install" is incorrect; it should be "Consider installing". Dominic
