Package: xserver-xorg-video-intel
Version: 2:2.99.917+git20161206-1
Severity: grave
Justification: causes non-serious data loss
Dear Maintainer,
I am affected by this issue on a Wortmann/Terra Mobile N360-11 notebook
computer with an Intel i915 graphics chipset.
Every time I use the suspend or hibernate sleep states, the system boots and
resumes as expected (I can see the screen exactly the way before I pressed the
hibernate button). After one or two seconds, however, the display manager is
restarted and I am presented with a blac screen briefly, followed by the
regular login screen. I use Xfce4 with lightdm, btw.
On the login screen, I can immediately log in as the same user that triggered
the hibernation, and use the computer just fine.
After logging in, however, all applications are closed and all unsaved data is
lost.
The consoles (TTY1, TTY2) are not affected.
The behaviour is reproducible every time I suspend or hibernate, also when
hibernation is triggered automatically, e.g. by a low battery level.
After such a "failed" resume, I can find the following error message in the
output of dmesg:
> [drm] GPU HANG: ecode 8:0:0x5fa3bf07, in Xorg [641], reason: Hang on render
> ring, action: reset
> [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack,
> including userspace.
> [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI ->
> DRM/Intel
> [drm] drm/i915 developers can then reassign to the right component if it's
> not a kernel issue.
> [drm] The gpu crash dump is required to analyze gpu hangs, so please always
> attach it.
> [drm] GPU crash dump saved to /sys/class/drm/card0/error
> drm/i915: Resetting chip after gpu hang
> drm/i915: Resetting chip after gpu hang
uname -a:
> Linux N360-11 4.9.0-4-amd64 #1 SMP Debian 4.9.51-1 (2017-09-28) x86_64
> GNU/Linux
Further information:
Note that I have a Debian testing live CD at hand, running kernel 4.11. The
live CD is not affected by this issue.
I have read the description of bug #637511 and while this is an old bug, it is
similar in the way that the system is not affected at all after a display
manager restart.
Also, the error message reported here ist very similar to what I see:
https://bugs.freedesktop.org/show_bug.cgi?id=93510
Please let me know what further information you require to investigate this
issue, if any.
Best regards,
Ferdinand
-- Package-specific info:
/etc/X11/X does not exist.
/etc/X11/X is not a symlink.
/etc/X11/X is not executable.
VGA-compatible devices on PCI bus:
--
00:02.0 VGA compatible controller [0300]: Intel Corporation
Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics
Controller [8086:22b1] (rev 35)
/etc/X11/xorg.conf does not exist.
/etc/X11/xorg.conf.d does not exist.
/etc/modprobe.d contains no KMS configuration files.
Kernel version (/proc/version):
---
Linux version 4.9.0-4-amd64 (debian-ker...@lists.debian.org) (gcc version 6.3.0
20170516 (Debian 6.3.0-18) ) #1 SMP Debian 4.9.51-1 (2017-09-28)
Xorg X server log files on system:
--
-rw-r--r-- 1 root root 32263 Oct 22 02:55 /var/log/Xorg.1.log
-rw-r--r-- 1 root root 38483 Oct 26 16:06 /var/log/Xorg.0.log
Contents of most recent Xorg X server log file (/var/log/Xorg.0.log):
-
[ 1688.281]
X.Org X Server 1.19.2
Release Date: 2017-03-02
[ 1688.281] X Protocol Version 11, Revision 0
[ 1688.281] Build Operating System: Linux 4.9.0-4-amd64 x86_64 Debian
[ 1688.281] Current Operating System: Linux N360-11 4.9.0-4-amd64 #1 SMP
Debian 4.9.51-1 (2017-09-28) x86_64
[ 1688.281] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.9.0-4-amd64
root=/dev/sda2 ro quiet
[ 1688.281] Build Date: 16 October 2017 08:19:45AM
[ 1688.281] xorg-server 2:1.19.2-1+deb9u2 (https://www.debian.org/support)
[ 1688.281] Current version of pixman: 0.34.0
[ 1688.281]Before reporting problems, check http://wiki.x.org
to make sure that you have the latest version.
[ 1688.281] Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 1688.281] (==) Log file: "/var/log/Xorg.0.log", Time: Thu Oct 26 15:46:30
2017
[ 1688.281] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 1688.282] (==) No Layout section. Using the first Screen section.
[ 1688.282] (==) No screen section available. Using defaults.
[ 1688.282] (**) |-->Screen "Default Screen Section" (0)
[ 1688.282] (**) | |-->Monitor ""
[ 1688.282] (==) No monitor specified for screen "Default Screen Section".
Using a default monitor configuration.
[ 1688.282] (==) Automatically adding devices
[ 1688.282] (==) Automatically enabling devices
[ 1688.282] (==) Automatically adding GPU devices
[ 1688.282]
