Bug#616093: libreoffice: on file open dialog the whole system gets halted

2011-03-03 Thread Martin Künstner
Hi,

and at last the X.org log.

Please let me know if you need further informations.

Greetings
Martin

Am Mittwoch, den 02.03.2011, 20:58 +0100 schrieb Rene Engelhard:
> Hi again,
> 
> On Wed, Mar 02, 2011 at 08:47:48PM +0100, Rene Engelhard wrote:
> > On Wed, Mar 02, 2011 at 08:17:55PM +0100, Martin Künstner wrote:
> > > I opened a terminal with the syslog open and than started libreoffice
> > > and i didn't see anything abnormal there.
> > 
> > Of course not, LibO doesn't write to syslog, neither does X.
> > 
> > > Is there a log to post?
> > 
> > A log for a GUI app?
> 
> I forgot here:
> 
> Maybe it helps giving us the X log and/or kernel log, as it apparently only
> happens on some systems (nouveau?)
> 
> > > > CCing kernel and X teams.
> > 
> > And why did you strip those CCs?
> 
> Especially helpful for those teams.
> 
> Grüße/Regards,
> 
> René



Xorg.0.log.old
Description: application/trash


Bug#616093: libreoffice: on file open dialog the whole system gets halted

2011-03-03 Thread Martin Künstner
hi,

in the kdm.log if found some backtraces.
maybo that is interesting


Am Mittwoch, den 02.03.2011, 20:58 +0100 schrieb Rene Engelhard:
> Hi again,
> 
> On Wed, Mar 02, 2011 at 08:47:48PM +0100, Rene Engelhard wrote:
> > On Wed, Mar 02, 2011 at 08:17:55PM +0100, Martin Künstner wrote:
> > > I opened a terminal with the syslog open and than started libreoffice
> > > and i didn't see anything abnormal there.
> > 
> > Of course not, LibO doesn't write to syslog, neither does X.
> > 
> > > Is there a log to post?
> > 
> > A log for a GUI app?
> 
> I forgot here:
> 
> Maybe it helps giving us the X log and/or kernel log, as it apparently only
> happens on some systems (nouveau?)
> 
> > > > CCing kernel and X teams.
> > 
> > And why did you strip those CCs?
> 
> Especially helpful for those teams.
> 
> Grüße/Regards,
> 
> René


Note that your system uses syslog. All of kdm's internally generated messages
(i.e., not from libraries and external programs/scripts it uses) go to the
daemon.* syslog facility; check your syslog configuration to find out to which
file(s) it is logged. PAM logs messages related to authentication to authpriv.*.



X.Org X Server 1.9.4
Release Date: 2011-02-04
X Protocol Version 11, Revision 0
Build Operating System: Linux 2.6.32-5-amd64 x86_64 Debian
Current Operating System: Linux limpopo 2.6.37-2-amd64 #1 SMP Sun Feb 27 10:12:22 UTC 2011 x86_64
Kernel command line: BOOT_IMAGE=/vmlinuz-2.6.37-2-amd64 root=/dev/mapper/limpopo-root ro quiet
Build Date: 20 February 2011  04:48:15AM
xorg-server 2:1.9.4-3 (Cyril Brulebois ) 
Current version of pixman: 0.21.4
	Before reporting problems, check http://wiki.x.org
	to make sure that you have the latest version.
Markers: (--) probed, (**) from config file, (==) default setting,
	(++) from command line, (!!) notice, (II) informational,
	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Tue Mar  1 10:34:09 2011
(==) Using system config directory "/usr/share/X11/xorg.conf.d"
(EE) Failed to load module "nv" (module does not exist, 0)
resize called 1680 1050
The XKEYBOARD keymap compiler (xkbcomp) reports:
> Warning:  Type "ONE_LEVEL" has 1 levels, but  has 2 symbols
>   Ignoring extra symbols
Errors from xkbcomp are not fatal to the X server
(EE) HID 046a:0023: failed to initialize for relative axes.
(EE) Query no Synaptics: 6003C8
(EE) SynPS/2 Synaptics TouchPad Unable to query/initialize Synaptics hardware.
(EE) PreInit returned NULL for "SynPS/2 Synaptics TouchPad"
QFont::fromString: Invalid description 'Serif,20,5,0,50,0'
QFont::fromString: Invalid description 'Sans Serif,10,5,0,50,0'
QFont::fromString: Invalid description 'Sans Serif,10,5,0,75,0'
resize called 3600 1200
resize called 3602 1202
X: malloc.c:3097: sYSMALLOc: Assertion `(old_top == (((mbinptr) (((char *) &((av)->bins[((1) - 1) * 2])) - __builtin_offsetof (struct malloc_chunk, fd && old_size == 0) || ((unsigned long) (old_size) >= (unsigned long)__builtin_offsetof (struct malloc_chunk, fd_nextsize))+((2 * (sizeof(size_t))) - 1)) & ~((2 * (sizeof(size_t))) - 1))) && ((old_top)->size & 0x1) && ((unsigned long)old_end & pagemask) == 0)' failed.

X.Org X Server 1.9.4
Release Date: 2011-02-04
X Protocol Version 11, Revision 0
Build Operating System: Linux 2.6.32-5-amd64 x86_64 Debian
Current Operating System: Linux limpopo 2.6.37-2-amd64 #1 SMP Sun Feb 27 10:12:22 UTC 2011 x86_64
Kernel command line: BOOT_IMAGE=/vmlinuz-2.6.37-2-amd64 root=/dev/mapper/limpopo-root ro quiet
Build Date: 20 February 2011  04:48:15AM
xorg-server 2:1.9.4-3 (Cyril Brulebois ) 
Current version of pixman: 0.21.4
	Before reporting problems, check http://wiki.x.org
	to make sure that you have the latest version.
Markers: (--) probed, (**) from config file, (==) default setting,
	(++) from command line, (!!) notice, (II) informational,
	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
(==) Log file: "/var/log/Xorg.0.log", Time: Tue Mar  1 11:08:24 2011
(==) Using system config directory "/usr/share/X11/xorg.conf.d"
(EE) Failed to load module "nv" (module does not exist, 0)
resize called 1680 1050
The XKEYBOARD keymap compiler (xkbcomp) reports:
> Warning:  Type "ONE_LEVEL" has 1 levels, but  has 2 symbols
>   Ignoring extra symbols
Errors from xkbcomp are not fatal to the X server
(EE) HID 046a:0023: failed to initialize for relative axes.
(EE) Query no Synaptics: 6003C8
(EE) SynPS/2 Synaptics TouchPad 

Bug#616093: libreoffice: on file open dialog the whole system gets halted

2011-03-02 Thread Martin Künstner
Hi,

i will provide the logs tomorrow because they are on my work machine.

by the way, it also happens with the older kernel, Linux 2.6.37-1-amd64
which is also on this machine.
i didn't tried an older one.

please tell me what informations you need!

greetings
Martin


Am Mittwoch, den 02.03.2011, 20:58 +0100 schrieb Rene Engelhard:
> Hi again,
> 
> On Wed, Mar 02, 2011 at 08:47:48PM +0100, Rene Engelhard wrote:
> > On Wed, Mar 02, 2011 at 08:17:55PM +0100, Martin Künstner wrote:
> > > I opened a terminal with the syslog open and than started libreoffice
> > > and i didn't see anything abnormal there.
> > 
> > Of course not, LibO doesn't write to syslog, neither does X.
> > 
> > > Is there a log to post?
> > 
> > A log for a GUI app?
> 
> I forgot here:
> 
> Maybe it helps giving us the X log and/or kernel log, as it apparently only
> happens on some systems (nouveau?)
> 
> > > > CCing kernel and X teams.
> > 
> > And why did you strip those CCs?
> 
> Especially helpful for those teams.
> 
> Grüße/Regards,
> 
> René

-- 
Martin Künstner

Abt-Unold-Str. 7
88214 Ravensburg

Tel. 0751 6525626
Email: m.kuenst...@service4linux.com




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Bug#616093: libreoffice: on file open dialog the whole system gets halted

2011-03-02 Thread Martin Künstner
Hi,

on my system this bug is reproducable.

How can i provide further information.

I opened a terminal with the syslog open and than started libreoffice
and i didn't see anything abnormal there.

How can i enable debugging on libreoffice?
Is there a log to post?


Am Mittwoch, den 02.03.2011, 16:12 +0100 schrieb Rene Engelhard:
> Hi,
> 
> On Wed, Mar 02, 2011 at 03:55:37PM +0100, Rene Engelhard wrote:
> > > on the file open dialog libre office get stuck and the whole system gets 
> > > frozen
> > > no user interaction is possible any more
> > > mous is moving but every otner action is no more possible
> > > you cant even change to console via STRG+F1
> > > system is not more responding
> > > i user the nuveau driver for my x setup
> > 
> > There's no nuveau driver. And what if you try sith an other driver?
i meant the nouveau driver for nvidia graphic cards

> > I thankfuzlly don't have a unstable system with nvidia hardware in it
> > so I can't test either way.
> > 
> > Besides that I don't see how file->open (which works in 99.9% of all users
> > obviously, otherwise there would have been a report for this far earlier)
> > is related to X or the system at large.
> > 
> > I'd seriously bet on a local problem.
i don't think its a local problem, because last week all worked fine.
the probleme came with new packages.

before i had a crashed document, and the recover dialog starts.

> 
> ... or a bug in nouveau (and/or the kernel). I think is it works with
> an other driver this bug simply should be reassigned there. And yes,
> a nouveau/kernel bug *can* make the system freeze. This doesn't make it
> a LibO bug, though.
> 
> CCing kernel and X teams.
> 
> FTR, from the initial report:
> 
> > Kernel: Linux 2.6.37-2-amd64 (SMP w/2 CPU cores)
> 
> Grüße/Regards,
> 
> René

-- 
Martin Künstner

Abt-Unold-Str. 7
88214 Ravensburg

Tel. 0751 6525626
Email: m.kuenst...@service4linux.com




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Bug#616093: libreoffice: on file open dialog the whole system gets halted

2011-03-02 Thread Martin Künstner
Package: libreoffice
Version: 1:3.3.1-1
Severity: critical
Justification: breaks unrelated software

on the file open dialog libre office get stuck and the whole system gets frozen
no user interaction is possible any more
mous is moving but every otner action is no more possible
you cant even change to console via STRG+F1
system is not more responding
i user the nuveau driver for my x setup

-- System Information:
Debian Release: wheezy/sid
  APT prefers unstable
  APT policy: (500, 'unstable')
Architecture: amd64 (x86_64)

Kernel: Linux 2.6.37-2-amd64 (SMP w/2 CPU cores)
Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages libreoffice depends on:
ii  liblucene2-java  2.9.3+ds1-1 Full-text search engine library fo
ii  libreoffice-base 1:3.3.1-1   office productivity suite -- datab
ii  libreoffice-calc 1:3.3.1-1   office productivity suite -- sprea
ii  libreoffice-core 1:3.3.1-1   office productivity suite -- arch-
ii  libreoffice-draw 1:3.3.1-1   office productivity suite -- drawi
ii  libreoffice-filter-mobiledev 1:3.3.1-1   office productivity suite -- mobil
ii  libreoffice-impress  1:3.3.1-1   office productivity suite -- prese
ii  libreoffice-java-common  1:3.3.1-1   office productivity suite -- arch-
ii  libreoffice-math 1:3.3.1-1   office productivity suite -- equat
ii  libreoffice-report-builder-b 1:3.3.1-1   LibreOffice extension for building
ii  libreoffice-writer   1:3.3.1-1   office productivity suite -- word 
ii  ttf-dejavu   2.32-1  Metapackage to pull in ttf-dejavu-
ii  ttf-sil-gentium-basic1.1-2   smart Unicode font families (Basic

Versions of packages libreoffice recommends:
ii  ttf-liberation 1.06.0.20100721-1 Fonts with the same metrics as Tim
ii  ttf-mscorefonts-instal 3.3   Installer for Microsoft TrueType c

Versions of packages libreoffice suggests:
ii  cups-bsd1.4.6-1  Common UNIX Printing System(tm) - 
ii  gcj-4.4-jre [java5-runtime] 4.4.5-9  Java runtime environment using GIJ
ii  gcj-jre [java5-runtime] 4:4.4.5-2Java runtime environment using GIJ
ii  gstreamer0.10-ffmpeg0.10.11-4FFmpeg plugin for GStreamer
ii  gstreamer0.10-plugins-bad   0.10.19-2.1  GStreamer plugins from the "bad" s
ii  gstreamer0.10-plugins-base  0.10.30-1GStreamer plugins from the "base" 
ii  gstreamer0.10-plugins-good  0.10.24-1GStreamer plugins from the "good" 
ii  gstreamer0.10-plugins-ugly  0.10.15-1GStreamer plugins from the "ugly" 
pn  hunspell-dictionary(no description available)
pn  hyphen-hyphenation-patterns(no description available)
ii  iceweasel   3.5.16-4 Web browser based on Firefox
ii  imagemagick 8:6.6.0.4-3  image manipulation programs
ii  libgl1-mesa-glx [libgl1]7.10-4   A free implementation of the OpenG
ii  libldap-2.4-2   2.4.23-7 OpenLDAP libraries
ii  libpaper-utils  1.1.24   library for handling paper charact
ii  libreoffice-filter-binfilte 1:3.3.1-1office productivity suite -- legac
pn  libreoffice-gnome | libreof(no description available)
ii  libreoffice-help-de [libreo 1:3.3.1-1office productivity suite -- Germa
ii  libreoffice-help-en-us [lib 1:3.3.1-1office productivity suite -- Engli
ii  libreoffice-l10n-de [libreo 1:3.3.1-1office productivity suite -- Germa
pn  libreoffice-officebean (no description available)
ii  libsane 1.0.22-1 API library for scanners
ii  libxrender1 1:0.9.6-1X Rendering Extension client libra
ii  menu2.1.44   generates programs menu for all me
ii  myspell-de-at [myspell-dict 20091006-4.2 Austrian (German) dictionary for m
ii  myspell-de-ch [myspell-dict 20091006-4.2 Swiss (German) dictionary for mysp
ii  myspell-de-de [myspell-dict 20091006-4.2 German dictionary for myspell
ii  myspell-en-us [myspell-dict 1:3.3.0-2English_american dictionary for my
pn  mythes-thesaurus   (no description available)
pn  openclipart-libreoffice(no description available)
ii  pstoedit3.50-3+b1PostScript and PDF files to editab
ii  sun-java6-jre [java5-runtim 6.24-1   Sun Java(TM) Runtime Environment (
ii  unixodbc2.2.14p2-2   ODBC tools libraries

Versions of packages libreoffice-core depends on:
ii  fontconfig   2.8.0-2.1   generic font configuration library
ii  libatk1.0-0  1.30.0-1The ATK accessibility toolkit
ii  libc62.11.2-13   Embedded GNU C Library: Shared lib
ii  libcairo21.10.2-2The Cairo 2D vector graphics libra
ii  libcurl3-gnutls  7.21.3-1Multi-protocol file transfer libra
ii  libdb4.8 4.8.30-5Berk