procmail limitations (was: Re: Accepted kde-icons-crystalclear 0.0.20050623.dfsg.1-1 (source all))

2006-09-29 Thread Bastian Venthur
Frans Pop wrote:
 Please do _not_ use a mail@ or root@ or daemon@ address to send mail to 
 debian addresses. They will be filtered out as such addresses are 
 considered to be reserved for administrative and system accounts.
 
 I've attached 2 mails that were filtered out because of this today.

Isn't this rather a limitation of the software used or a
misconfiguration? I'm not very experienced with the problem but reading
the manpage, I think the filter is a bit too simple. Why filter eg every
[EMAIL PROTECTED] mail instead of only *relevant* mails like [EMAIL PROTECTED]

 
 See also man procmailrc(5), under MISCELLANEOUS.

Done. But please be aware that this problem also applies to our users
using the BTS. Every time they use one of the problematic mails, they
get an error message -- I think you cannot expect our users to
subordinate to those limitations, could you?

I'll change the mail address for debian purposes as soon as possible,
but please consider that most users will not, so the problem should be
fixed on the server-side.


Cheers,

Bastian

-- 
Bastian Venthur
http://venthur.de


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Re: procmail limitations (was: Re: Accepted kde-icons-crystalclear 0.0.20050623.dfsg.1-1 (source all))

2006-09-29 Thread Pascal Hakim
'lo,

On Fri, Sep 29, 2006 at 10:43:45AM +0200, Bastian Venthur wrote:
 Frans Pop wrote:
  Please do _not_ use a mail@ or root@ or daemon@ address to send mail to 
  debian addresses. They will be filtered out as such addresses are 
  considered to be reserved for administrative and system accounts.
  
  I've attached 2 mails that were filtered out because of this today.
 
 Isn't this rather a limitation of the software used or a
 misconfiguration? I'm not very experienced with the problem but reading
 the manpage, I think the filter is a bit too simple. Why filter eg every
 [EMAIL PROTECTED] mail instead of only *relevant* mails like [EMAIL PROTECTED]

We regard it as a configuration ;-). There are too many servers out
there sending bounces without an empty return path. Using the
FROM_DAEMON check means that we only let through a few bounces, rather
than a whole lot of them.

 
  
  See also man procmailrc(5), under MISCELLANEOUS.
 
 Done. But please be aware that this problem also applies to our users
 using the BTS. Every time they use one of the problematic mails, they
 get an error message -- I think you cannot expect our users to
 subordinate to those limitations, could you?
 
 I'll change the mail address for debian purposes as soon as possible,
 but please consider that most users will not, so the problem should be
 fixed on the server-side.

The last time I looked into this (although I do admit it was a while
ago), there were still a large number of boune messages that looked
liked this. I can't forsee this having changed.

Pasc
(with his non-razor-bladed listmaster hat on)

-- 
Pascal Hakim  0403 411 672
Do Not Bend


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