debbugs status (Re: Help bringing bugs.debian.org / debbugs back on track)

2013-10-21 Thread Filipus Klutiero

Hi Paul,

Paul Wise wrote:

On Wed, Oct 16, 2013 at 8:51 AM, Filipus Klutiero wrote:

 However, I am not convinced that development of bugs.debian.org should go
 through Debbugs development. Unfortunately, I am not an ITS-s expert, and I
 can't recommend a particular engine. There are many free ITS engines, some
 of which are worst, but in general, as an engine user, I do not like Debbugs
 compared to most other engines. Debbugs's technology doesn't look great, but
 I'm entirely unaware of the internals. My skepticism on its future really
 comes from the current number of users and developers, and most importantly
 its advancement compared to alternatives. I can only agree that the ITS
 needs help and that Debbugs can use development, but I'm not convinced
 that's an optimal use of our currently nearly inexistent ITS manpower (see
https://lists.debian.org/stats/debian-debbugs.png  ).

Please don't switch bugs.debian.org away from debbugs. I don't want to
have to leave the Debian project but some misguided folks doing that
would be one of the triggers for that. None of the other bug tracking
systems have anywhere near the amount of features or usability that
debbugs has.

 


Switching bugs.debian.org away from Debbugs does not mean switching to another 
ITS engine in its current form. As discussed, migrating from Debbugs would 
involve implementing some features Lucas mentioned which the average ITS engine 
doesn't have (unless one would have them all, which is as unlikely as 
desirable).

Lucas has mentioned some features, feel free to mention others. Even better, let's try to 
make http://en.wikipedia.org/wiki/Comparison_of_issue-tracking_systems reflect Debbugs's 
feature richness as much as possible. Currently, what it reflects looks like the opposite 
of your perception. I'm not sure if version tracking should be mentioned and, if so, how 
(version tracking is short, but doesn't really say what we mean by that).

[...]


--
Filipus Klutiero
http://www.philippecloutier.com


--
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: http://lists.debian.org/5265ebe8.2020...@gmail.com



Re: Help bringing bugs.debian.org / debbugs back on track

2013-10-21 Thread Filipus Klutiero

Hi Steve,

Steve McIntyre wrote:

On Tue, Oct 15, 2013 at 08:51:15PM -0400, Filipus Klutiero wrote:

Thanks for bringing this up, our ITS definitely needs love. I
investigated the ITS team in 2010 and found it was already broken
(although one member disagreed with that assessment, qualifying the
team's status as fine). The most urgent issue must be fixing the
administration of bugs.debian.org, but development should also be a
priority.

To set the record straight for anybody fortunate enough to not have
any background here: Filipus / Philippe / chealer (to pick some of his
names) has been a thorn in the side of the BTS admins for several
years. My own experience from talking with him and the BTS folks is
that he's very difficult to deal with.


If expressing a bad opinion of a contributor to debian-project constitutes a 
constructive contribution, I imagine it would also be a constructive 
contribution to let that contributor know when you develop that bad opinion. Or 
do even better, and tell the contributor why you hold such an opinion.


His broken comment above
undoubtedly refers to his experiences when he was banned from using a
lot of the BTS features for abuse.


The broken comment above refers to an investigation of the ITS team which 
started in 2007, and which lea...@debian.org was made aware of.



As such, if there is anybody whose opinions should be ignored more
about how our bug tracker should be run and developed, I would
struggle to identify such a person.

Thank you for reading.


Thank you for writing this. I'm happy to see that you regained interest in our 
ITS. Would it be reasonable to expect that you will find enough time to answer 
the mail below, given that you found the time needed for writing an ad hominem 
attack^W^W^Wunbiased and perfectly neutral informative warning on the topic?

On 2010-03-31 17:25, Filipus Klutiero wrote:

Le décembre 15, 2008 12:48:19 PM, Filipus Klutiero a écrit :

Le December 15, 2008 05:57:56 am, vous avez écrit :

On Mon, Dec 15, 2008 at 02:37:55AM -0500, Filipus Klutiero wrote:

Hi Steve,
in September, I contacted you regarding an investigation on the
administration of bugs.debian.org. So far, all I obtained is that the
team isn't on your list of teams requiring investigation. As you seem to
be pretty busy and I don't feel comfortable seeing the issue persist much
longer, I'm thinking about resuming the investigation myself. I suppose
at this point this will mean pretty quickly that the results will be
published.

I thank you for your time so far. Unless I hear from you shortly, I should
go on, but please don't take this as a depreciation of your help.

Hi,

Apologies for not getting back to you sooner. The BTS team *is* on my
list of teams that I'm talking to, but I have to tell you that it's
quite a way down in priority terms. I know you've had problems
personally, but there are much worse problems project-wide that need
dealing with first.

All right.

I have not seen any development with the team since we started discussing.

Note that I am currently much less active in the project, being prevented from
doing bug triaging, so if you can conclude the verification of the BTS team
without any more discussion with me, don't forget to let me know when you're
done.

Take care,
Filipus


Hi Steve,
it's been over a year since we started discussing this issue and I haven't had 
any news. Was there progress with owner? If not, could you give me, and perhaps 
the project, an update on your teams survey?

For my part, I just realized that I am still banned from cont...@bugs.debian.org. I saw 
Don Armstrong send a Bits o' Bugs from the BTS in August 2009, but nothing 
reassuring.

This issue has been lasting for too long already and I really want to see 
progress soon.

Filipus


--
Filipus Klutiero
http://www.philippecloutier.com


--
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: http://lists.debian.org/5265f107.2050...@gmail.com



Re: Help bringing bugs.debian.org / debbugs back on track (Re: bits from the DPL -- September 2013)

2013-10-20 Thread Paul Wise
On Wed, Oct 16, 2013 at 5:40 PM, Jonathan Dowland wrote:

 a debate.

There is no debate here, just a bad suggestion from someone who has
been annoying Debian for years and is banned from the BTS control bot
due to this.

-- 
bye,
pabs

http://wiki.debian.org/PaulWise


-- 
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: 
http://lists.debian.org/caktje6eqpbmqbny2f2iblr0fsmsbqzrgq09j4egtwmjxqar...@mail.gmail.com



Re: Help bringing bugs.debian.org / debbugs back on track (Re: bits from the DPL -- September 2013)

2013-10-16 Thread Jonathan Dowland
On Wed, Oct 16, 2013 at 09:38:31AM +0800, Paul Wise wrote:
 Please don't switch bugs.debian.org away from debbugs. I don't want to
 have to leave the Debian project but some misguided folks doing that
 would be one of the triggers for that.

Please don't threaten/ransom your labour to push one or another side of
a debate.


-- 
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: http://lists.debian.org/20131016094024.ga11...@bryant.redmars.org



Re: Help bringing bugs.debian.org / debbugs back on track (Re: bits from the DPL -- September 2013)

2013-10-16 Thread Steve McIntyre
On Tue, Oct 15, 2013 at 08:51:15PM -0400, Filipus Klutiero wrote:

Thanks for bringing this up, our ITS definitely needs love. I
investigated the ITS team in 2010 and found it was already broken
(although one member disagreed with that assessment, qualifying the
team's status as fine). The most urgent issue must be fixing the
administration of bugs.debian.org, but development should also be a
priority.

To set the record straight for anybody fortunate enough to not have
any background here: Filipus / Philippe / chealer (to pick some of his
names) has been a thorn in the side of the BTS admins for several
years. My own experience from talking with him and the BTS folks is
that he's very difficult to deal with. His broken comment above
undoubtedly refers to his experiences when he was banned from using a
lot of the BTS features for abuse.

As such, if there is anybody whose opinions should be ignored more
about how our bug tracker should be run and developed, I would
struggle to identify such a person.

Thank you for reading.

-- 
Steve McIntyre, Cambridge, UK.st...@einval.com
I can't ever sleep on planes ... call it irrational if you like, but I'm
 afraid I'll miss my stop -- Vivek Dasmohapatra


-- 
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: http://lists.debian.org/20131016095443.gx14...@einval.com



Help bringing bugs.debian.org / debbugs back on track (Re: bits from the DPL -- September 2013)

2013-10-15 Thread Filipus Klutiero

Hi Lucas,

On 2013-10-09 01:58, Lucas Nussbaum wrote:

Hi,

Here is my monthly report for September 2013 (+ the beginning of October).
Let's also use this opportunity to call for help on two key parts of our
infrastructure.

[...]


Call for help: debbugs developers
=
debbugs is the piece of software behind the Debian Bugs Tracking System
(BTS). It is also used by the GNU project[1]. Despite often being
perceived as old-style, it features several unique features, such as the
tracking of the status of bugs in each version and branch of a package
(example: [2]), or the ability to perform all interactions via email,
making it very easy to work offline or in poorly-connected environments.

Debbugs is written in Perl, its source is available from [3], there is a
testing harness available, and lists of known bugs are available from
http://bugs.debian.org/bugs.debian.org (Debian instance of debbugs) and
http://bugs.debian.org/debbugs (debbugs itself). Direct questions to the
debian-debbugs@ mailing list[4].


Thanks for bringing this up, our ITS definitely needs love. I investigated the ITS team 
in 2010 and found it was already broken (although one member disagreed with that 
assessment, qualifying the team's status as fine). The most urgent issue must 
be fixing the administration of bugs.debian.org, but development should also be a 
priority.

However, I am not convinced that development of bugs.debian.org should go 
through Debbugs development. Unfortunately, I am not an ITS-s expert, and I 
can't recommend a particular engine. There are many free ITS engines, some of 
which are worst, but in general, as an engine user, I do not like Debbugs 
compared to most other engines. Debbugs's technology doesn't look great, but 
I'm entirely unaware of the internals. My skepticism on its future really comes 
from the current number of users and developers, and most importantly its 
advancement compared to alternatives. I can only agree that the ITS needs help 
and that Debbugs can use development, but I'm not convinced that's an optimal 
use of our currently nearly inexistent ITS manpower (see 
https://lists.debian.org/stats/debian-debbugs.png ).

Any manpower we can find should be used as efficiently as possible, and if we won't have 
enough to keep a custom ITS going, we should consider migrating to a COTS 
system. A one-time effort like this may be suitable for student projects. That being 
said, we also should not underestimate the efforts needed for a proper migration: 
implementing missing features in the selected system, adapting our ITS-based tools to it 
as well as migrating the data. As you write, Debbugs has a few things which most others 
don't.

As far as I know, the suitability of Debbugs hasn't been reevaluated 
recently... if it ever was. So I simply suggest people willing to get involved 
in the ITS to have perennity in mind before investing in Debbugs.


[...]


- debbugs submissions via http (C: ? ask asheesh)


I imagine this won't be news, but this is tracked in #590269. Interesting 
project by the way (although I miss that less since I moved to reportbug-ng).

--
Filipus Klutiero
http://www.philippecloutier.com


--
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: http://lists.debian.org/525de303.2020...@gmail.com



Re: Help bringing bugs.debian.org / debbugs back on track (Re: bits from the DPL -- September 2013)

2013-10-15 Thread Paul Wise
On Wed, Oct 16, 2013 at 8:51 AM, Filipus Klutiero wrote:

 However, I am not convinced that development of bugs.debian.org should go
 through Debbugs development. Unfortunately, I am not an ITS-s expert, and I
 can't recommend a particular engine. There are many free ITS engines, some
 of which are worst, but in general, as an engine user, I do not like Debbugs
 compared to most other engines. Debbugs's technology doesn't look great, but
 I'm entirely unaware of the internals. My skepticism on its future really
 comes from the current number of users and developers, and most importantly
 its advancement compared to alternatives. I can only agree that the ITS
 needs help and that Debbugs can use development, but I'm not convinced
 that's an optimal use of our currently nearly inexistent ITS manpower (see
 https://lists.debian.org/stats/debian-debbugs.png ).

Please don't switch bugs.debian.org away from debbugs. I don't want to
have to leave the Debian project but some misguided folks doing that
would be one of the triggers for that. None of the other bug tracking
systems have anywhere near the amount of features or usability that
debbugs has. While debbugs could definitely use more work on it, the
current state is acceptable and definitely not a problem for Debian. I
only wish more upstream projects and hosting sites used debbugs, then
I might actually enjoy filing bugs upstream.

-- 
bye,
pabs

http://wiki.debian.org/PaulWise


-- 
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: 
http://lists.debian.org/caktje6gvrm2au8dyqn+-8xm88-chbswjxby40e22fy_cnxw...@mail.gmail.com



Re: Help bringing bugs.debian.org / debbugs back on track (Re: bits from the DPL -- September 2013)

2013-10-15 Thread Russ Allbery
Paul Wise p...@debian.org writes:

 Please don't switch bugs.debian.org away from debbugs. I don't want to
 have to leave the Debian project but some misguided folks doing that
 would be one of the triggers for that. None of the other bug tracking
 systems have anywhere near the amount of features or usability that
 debbugs has. While debbugs could definitely use more work on it, the
 current state is acceptable and definitely not a problem for Debian. I
 only wish more upstream projects and hosting sites used debbugs, then I
 might actually enjoy filing bugs upstream.

+1 to every word of this.

-- 
Russ Allbery (r...@debian.org)   http://www.eyrie.org/~eagle/


-- 
To UNSUBSCRIBE, email to debian-project-requ...@lists.debian.org
with a subject of unsubscribe. Trouble? Contact listmas...@lists.debian.org
Archive: http://lists.debian.org/87siw22drn@windlord.stanford.edu