Bug#894425: kaddressbook: Broken package, errors on start

[Martin Steigerwald]

tag 894425 moreinfo
thanks

Hi skyguide.

skyguide - 30.03.18, 09:11:
>* What exactly did you do (or not do) that was effective (or
>  ineffective)?
> 
> After installation of the kaddressbook, it did not run, errored out with
> a message 'The Akonadi personal information management service is not
> operational', I did a research, could not find any relevant / helpful
> info on-line, attempts to run this software via GUI was not succsessful.
> Purgin via apt and re-installing resulted in a same failure to star the
> appliaction.

Usually this comes with a log you can view, a kind of self-test report that 
lists which components do and which do not work, usually including error 
messages. Please include this report *in full*.

Also look for any error logs in ~/.local/share/akonadi like 
akonadiserver.error and akonadi_control.error and db_data/mysql.err

If you find anything, please review it and post any errors and the 
surroundings messages. Or attach in full after you made sure it does not 
contain and sensitive information regarding your privacy.

Please also provide the output of the following command *in full*:

apt list --installed | egrep "^akonadi|^mariadb|^mysql"

Also please provide the output of the following command after you attempted to 
start KAddressBook.

ps aux | egrep "akonadi|mysql|mariadb"

Without more detailed information your bug report is not actionable.

Thanks,
-- 
Martin

Processed: Re: Bug#894425: kaddressbook: Broken package, errors on start

[Debian Bug Tracking System]

Processing commands for cont...@bugs.debian.org:

> tag 894425 moreinfo
Bug #894425 [kaddressbook] kaddressbook: Broken package, errors on start
Added tag(s) moreinfo.
> thanks
Stopping processing here.

Please contact me if you need assistance.
-- 
894425: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=894425
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems

Bug#894425: kaddressbook: Broken package, errors on start

[skyguide]

Package: kaddressbook
Version: 4:16.04.3-4~deb9u1
Severity: serious
Justification: 3

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?
I needed a way to store a local contacts information exported from a
.Vcard file. Gnome contacts application are not capable of
import/export, 'kaddressbook' package was installed via apt manager from
a default Debian repositories. 

   * What exactly did you do (or not do) that was effective (or
 ineffective)?

After installation of the kaddressbook, it did not run, errored out with
a message 'The Akonadi personal information management service is not
operational', I did a research, could not find any relevant / helpful
info on-line, attempts to run this software via GUI was not succsessful.
Purgin via apt and re-installing resulted in a same failure to star the
appliaction. 

   * What was the outcome of this action?
Software did not run as expected.

   * What outcome did you expect instead?
For this software to run and manage my contacts.


*** End of the template - remove these template lines ***


-- System Information:
Debian Release: 9.4
  APT prefers stable-updates
  APT policy: (500, 'stable-updates'), (500, 'stable')
Architecture: amd64 (x86_64)

Kernel: Linux 4.9.0-6-amd64 (SMP w/2 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), 
LANGUAGE=en_US.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)

Versions of packages kaddressbook depends on:
ii  kio  5.28.0-2
ii  libc62.24-11+deb9u3
ii  libgcc1  1:6.3.0-18+deb9u1
ii  libkf5akonadicontact54:16.04.2-2
ii  libkf5akonadicore5   4:16.04.3-4
ii  libkf5akonadisearchdebug516.04.3-1+b2
ii  libkf5akonadiwidgets54:16.04.3-4
ii  libkf5completion55.28.0-1
ii  libkf5configcore55.28.0-2
ii  libkf5configgui5 5.28.0-2
ii  libkf5configwidgets5 5.28.0-2
ii  libkf5contacts5  16.04.2-1
ii  libkf5coreaddons55.28.0-2
ii  libkf5gpgmepp-pthread5   16.04.3-2+b2
ii  libkf5grantleetheme-plugins  16.04.3-1
ii  libkf5grantleetheme5 16.04.3-1
ii  libkf5i18n5  5.28.0-2
ii  libkf5iconthemes55.28.0-2
ii  libkf5itemmodels55.28.0-2
ii  libkf5jobwidgets55.28.0-2
ii  libkf5kaddressbookgrantlee5  4:16.04.2-2
ii  libkf5kcmutils5  5.28.0-2
ii  libkf5kdelibs4support5   5.28.0-1
ii  libkf5kiocore5   5.28.0-2
ii  libkf5kiowidgets55.28.0-2
ii  libkf5kontactinterface5  16.04.2-1
ii  libkf5libkdepim-plugins  4:16.04.2-3
ii  libkf5libkdepim5 4:16.04.2-3
ii  libkf5parts5 5.28.0-1
ii  libkf5pimcommon-plugins  4:16.04.2-2
ii  libkf5pimcommon5 4:16.04.2-2
ii  libkf5qgpgme516.04.3-2+b2
ii  libkf5widgetsaddons5 5.28.0-3
ii  libkf5xmlgui55.28.0-1
ii  libqt5core5a 5.7.1+dfsg-3+b1
ii  libqt5dbus5  5.7.1+dfsg-3+b1
ii  libqt5gui5   5.7.1+dfsg-3+b1
ii  libqt5printsupport5  5.7.1+dfsg-3+b1
ii  libqt5widgets5   5.7.1+dfsg-3+b1
ii  libstdc++6   6.3.0-18+deb9u1

kaddressbook recommends no packages.

kaddressbook suggests no packages.

-- no debconf information