Re: HELP - Need a DNS Guru

2003-10-20 Thread Doug MacFarlane
On Sat, 2003-10-18 at 13:57, Keith Goettert wrote:
 
 Ns1.helpfulhome.com is the DNS server for a variety of email and
 websites.  I have been having trouble lately with email arriving late
 (several days) or not at all.  As far as I can tell, this is a new
 issue.  I am concerned because locally the DNS server appears to be
 working fine.  But when I issue commands like:
 
dig ns1.helpfulhome.com @ns1.covad.net
 
 I don't get an answer section.  I have double checked my forward and
 reverse entries and all appears correct.  Can somebody give me a clue??

what domains are hosted on ns1.helpfulhome.com that are experiencing
these issues?

Off the top, the nameservers for .com ( [a-m].gtld-server.net ) are
carrying the following NS records for helpfulhome.com:

hadrian:~ dig @a.gtld-servers.net ns helpfulhome.com

;  DiG 9.2.2  @a.gtld-servers.net ns helpfulhome.com
;; global options:  printcmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 53705
;; flags: qr rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;helpfulhome.com.   IN  NS

;; ANSWER SECTION:
helpfulhome.com.172800  IN  NS  ns1.helpfulhome.com.
helpfulhome.com.172800  IN  NS  birch.helpfulhome.com.

;; ADDITIONAL SECTION:
ns1.helpfulhome.com.172800  IN  A   67.100.249.74
birch.helpfulhome.com.  172800  IN  A   67.100.249.74

This means that The Internet is expecting to find information about
hosts in the helpfulhome.com domain at EITHER ns1.helpfulhome.com OR
birch.helpfulhome.com.

But the additional information section indicates that ns1. and birch.
are the same machine.  I assume this was to remove
ns1.lightwaveaccess.net as an NS for helpfulhome.com because it was
behaving peculiarly?

At any rate, there is no problem having ns1.helpfulhome.com being the
primary master for helpfulhome.com since the gtld-servers all carry the
necessary glue records.

If you need secondary DNS let me know, and get me the list of domains. 
I'd be happy to accomodate you.

madmac

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Re: HELP - Need a DNS Guru

2003-10-18 Thread Todd Pytel
On Sat, 18 Oct 2003 11:57:20 -0700
Keith Goettert [EMAIL PROTECTED] wrote:

 Ns1.helpfulhome.com is the DNS server for a variety of email and
 websites.  I have been having trouble lately with email arriving late
 (several days) or not at all.  As far as I can tell, this is a new
 issue.  I am concerned because locally the DNS server appears to be
 working fine.  But when I issue commands like:
 
dig ns1.helpfulhome.com @ns1.covad.net
 
 I don't get an answer section.  I have double checked my forward and
 reverse entries and all appears correct.  Can somebody give me a
 clue??

Hmm... whois tells me that ns1.lightwaveaccess.net is also an
authoritative nameserver for you. At first, I dug at it and came up with
the address for ns1.helpfulhome.com successfully. A minute or so later,
I got a temporary lookup error. So part of it could be that your
secondary DNS is having issues. But ns1.helpfulhome.com was also found
at a GTLD server, so lacking a working secondary shouldn't be that
disruptive. However, I notice that your NS listings put
ns1.lightwaveaccess.net ahead of ns1.helpfulhome.com - the reverse of
your whois listings. That might be a problem, but I'm not really
certain. If you want, post or mail me some of the domains you host and I
can try some MX lookups. That might reveal some more details.

-- 
Todd Pytel


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Re: HELP - Need a DNS Guru

2003-10-18 Thread Todd Pytel
On Sat, 18 Oct 2003 15:13:12 -0500
Todd Pytel [EMAIL PROTECTED] wrote:

 Hmm... whois tells me that ns1.lightwaveaccess.net is also an
 authoritative nameserver for you. At first, I dug at it and came up
 with the address for ns1.helpfulhome.com successfully. A minute or so
 later, I got a temporary lookup error. So part of it could be that
 your secondary DNS is having issues. 

 -- 
 Todd Pytel

Ah... a bit more poking shows that you control lightwaveaccess.net as
well. Whois says that both HH and LWA are nameservers, but dig shows HH
as the sole authority for LWA. I'm not enough of a DNS expert to really
trace through this, but it seems to me that there's way too much
circularity here. At the least, I think you want each domain's NS to
list itself as the primary NS. 

-- 
Todd Pytel


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Re: HELP - Need a DNS Guru

2003-10-18 Thread Monique Y. Herman
On Sat, 18 Oct 2003 at 20:30 GMT, Todd Pytel penned:
 
 Ah... a bit more poking shows that you control lightwaveaccess.net as
 well. Whois says that both HH and LWA are nameservers, but dig shows
 HH as the sole authority for LWA. I'm not enough of a DNS expert to
 really trace through this, but it seems to me that there's way too
 much circularity here. At the least, I think you want each domain's NS
 to list itself as the primary NS. 
 

I am also not a DNS expert, but I was under the impression that you're
not supposed to list yourself as your primary NS, as it causes problems
if you need to update your own records or go offline.  Maybe I'm wrong
though.

IIRC when I ran DNS services in the past, I listed a friend's machine as
my primary DNS, and he was set up to suck from my server periodically.
That way, I could tell him to update the IP address if it changed, and
all worked smoothly.  Whether that was the right way to do things, I'm
not sure.

-- 
monique
Unless you need to share ultra-sensitive super-spy stuff with me, please
don't email me directly.  I will most likely see your post before I read
your mail, anyway.


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