Re: Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
10,916 V looks a bit odd to me. After your comments, I looking forward about the battery voltage and I found this: https://www.linkedin.com/pulse/how-choose-laptop-battery-king-sener/ "Voltage is closely related to the number of cells in the battery - typically a 10.8V battery has 6 cells and a 14.4V battery has 8 cells." https://superuser.com/questions/33207/laptop-battery-is-voltage-really-important-to-respect https://superuser.com/a/406492 "The first stage is adapter which is nearly 5 V higher than the battery rating voltage to charge it faster to the full. Now the second stage is the motherboard or processor which typically runs at 5 V and for that you have voltage regulator inside." At 98%, the voltage here is: battery present: yes rechargeable:yes state: charging warning-level: none energy: 36,0417 Wh energy-empty:0 Wh energy-full: 36,3858 Wh energy-full-design: 59,94 Wh energy-rate: 1,8537 W voltage: 12,734 V charge-cycles: N/A time to full:11,1 minutes percentage: 99% capacity:60,7037% technology: lithium-ion icon-name: 'battery-full-charging-symbolic' I found that this battery I bought in 2019. However, it is pretty good yet! -- Marcelo
Re: Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
Is it possible that the USB ports do not supply power once the laptop is running on battery? Does the NumLock LED of the keyboard go out? On Thu, 2024-02-22 at 13:49 -0300, Marcelo Laia wrote: > Dear Debian Users, > > Thank you all for the invaluable assistance provided. Unfortunately, the > issue has resurfaced today. I don't believe it's related to the age of the > hardware, although my Inspiron 5547-A20 is from 2014, as indicated below: > > Inspiron 5547 01 OCT. 2014 > > Some hardware details: > > - BIOS: >- Vendor: Dell Inc. >- Version: A13 >- Date: 05/27/2019 > - CPU: >- Product: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz > - Memory: >- Size: 16GB > > Today, the battery still had 66% charge when this strange problem occurred. > It's worth mentioning that in all these days, between my last post here on > the list and today, I always use the battery until it reaches between 20-10%, > at which point I plug in the charger and let it charge until it reaches > 95-100%. > > I ran the following commands: > > With the power cable plugged into the power grid, i.e., the battery is > charging: > > :~$ sudo lsusb -t > > /: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=ehci-pci/2p, 480M > |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/8p, 480M > |__ Port 005: Dev 003, If 0, Class=Wireless, Driver=btusb, 12M > |__ Port 005: Dev 003, If 1, Class=Wireless, Driver=btusb, 12M > |__ Port 006: Dev 004, 12M > |__ Port 007: Dev 005, If 0, Class=Vendor Specific Class, > Driver=rtsx_usb, 480M > |__ Port 008: Dev 006, If 0, Class=Video, Driver=uvcvideo, 480M > |__ Port 008: Dev 006, If 1, Class=Video, Driver=uvcvideo, 480M > /: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/9p, 480M > |__ Port 002: Dev 007, If 0, Class=Human Interface Device, > Driver=usbhid, 1.5M > /: Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 5000M > :~$ > > :~$ ls /sys/bus/usb/drivers/usb/ > 1-1 1-1.5 1-1.6 1-1.7 1-1.8 2-2 bind module uevent unbind usb1 > usb2 usb3 > :~$ > > After unplugging the power cable, i.e., the battery is discharging: > > After a few seconds, the screen brightness is set to zero. The mouse remains > active, and I can use it for a few more seconds, when it also becomes > disabled. From then on, only the touchpad and internal keyboard are > functional. > > :~$ sudo lsusb -t > > /: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=ehci-pci/2p, 480M > |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/8p, 480M > |__ Port 005: Dev 003, If 0, Class=Wireless, Driver=btusb, 12M > |__ Port 005: Dev 003, If 1, Class=Wireless, Driver=btusb, 12M > |__ Port 006: Dev 004, 12M > |__ Port 007: Dev 005, If 0, Class=Vendor Specific Class, > Driver=rtsx_usb, 480M > |__ Port 008: Dev 006, If 0, Class=Video, Driver=uvcvideo, 480M > |__ Port 008: Dev 006, If 1, Class=Video, Driver=uvcvideo, 480M > /: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/9p, 480M > /: Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 5000M > :~$ > > ~$ ls /sys/bus/usb/drivers/usb/ > 1-1 1-1.5 1-1.6 1-1.7 1-1.8 bind module uevent unbind usb1 usb2 > usb3 > :~$ > > :~$ echo '2-2' | sudo tee /sys/bus/usb/drivers/usb/bind > 2-2 > tee: /sys/bus/usb/drivers/usb/bind: No device > :~$ > > :~$ upower --dump > Device: /org/freedesktop/UPower/devices/line_power_ACAD >native-path: ACAD >power supply: yes >updated: qui 22 fev 2024 13:23:50 (182 seconds ago) >has history: no >has statistics: no >line-power > warning-level: none > online: no > icon-name: 'ac-adapter-symbolic' > > Device: /org/freedesktop/UPower/devices/battery_BAT1 >native-path: BAT1 >vendor: SANYO >model:DELL WYT3M94Q >serial: 0038 >power supply: yes >updated: qui 22 fev 2024 13:26:31 (21 seconds ago) >has history: yes >has statistics: yes >battery > present: yes > rechargeable:yes > state: discharging > warning-level: none > energy: 23,9982 Wh > energy-empty:0 Wh > energy-full: 36,4857 Wh > energy-full-design: 59,94 Wh > energy-rate: 30,0588 W > voltage: 10,916 V > charge-cycles: N/A > time to empty: 47,9 minutes > percentage: 65% > capacity:60,8704% > technology: lithium-ion > icon-name: 'battery-full-symbolic' >History (charge): > 1708619191 65,000 discharging > 1708619161 66,000 discharging > 1708619101 67,000 discharging >History (rate): > 1708619101
Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
On Thu 22 Feb 2024 at 13:49:54 (-0300), Marcelo Laia wrote: > Inspiron 5547 01 OCT. 2014 > > Some hardware details: > > - BIOS: > - Vendor: Dell Inc. > - Version: A13 > - Date: 05/27/2019 > - CPU: > - Product: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz > - Memory: > - Size: 16GB [ … ] > After unplugging the power cable, i.e., the battery is discharging: > > After a few seconds, the screen brightness is set to zero. The mouse > remains active, and I can use it for a few more seconds, when it > also becomes disabled. From then on, only the touchpad and internal > keyboard are functional. [ … ] > Any other suggestions? It seems to me that it's not related to > power, however, what is the specific list for energy-related issues? My advice would be to prepare for a day when you see nothing from the moment you switch it on. Here's a log of what happened with my Dell D430 laptop, purchased in 2008 as a stop-gap, acquired by me in 2009. First the battery packs: 2014-02-12 Large battery started to go bad. Charging light started constantly flashing a pattern: four yellows and a longer green. Apart from that, everything works ok: the battery stays at five lights, and the acpi variables all show sensible values. However, the battery discharges much more quickly than it should, particularly early on, so some cells probably don't work properly. 2015-03-29 Started to switch itself off when the power cable was disconnected. It appears that the battery is not actually connected to the computer when this happens. 2015-03-31 The large battery finally gave up. When the charge button is pressed, only LEDS 1, 3 and 5 light up, but flashing. Otherwise, dead. Disposed of the large battery in Best Buy's foyer and started using the small one. And the screen: 2011-10-21 Started to switch itself off unaccountably every so often. No freeze, no kernel panic, but just like holding down the power switch. It will have been running a while, and usually it happens when the machine or lid is moved. 2017-01-22 After a day or two of slight flickering in brightness, the screen blanked out a few times during the day. The machine was still running, and so X could be quit and restarted, and rebooted too. The screen would come back, but often disappear almost immediately, even while the Dell splash screen was being displayed at switch-on. It went away entirely the same day. 2018-06-19 After being depowered for a week, the battery capacity had fallen to 2%. However, on AC the screen started working again, though it just flickered a little all the time. Took the opportunity to demote Internal HDD to below USB and Optical Drive in the BIOS. Got about three minutes before it reverted. 2020-04-16 Started to crash, and eventually failed to boot. Obviously difficult to diagnose when there's no display at power-on, so scrapped. If you're wondering why I kept it so long, I could use an external monitor to display its X server screen, but neither the BIOS nor the console would work that way, so I had to type blind until I got into X. With a 30 second countdown, I could operate the Grub screen blind. I also managed to install buster in text mode by copying what I typed while installing on another PC at the same time. (I might have been able to clone jessie into the other partition, but that would have then required two dist-upgrades.) Cheers, David.
Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
On Thu, 22 Feb 2024 13:49:54 -0300 Marcelo Laia wrote: > Thank you all for the invaluable assistance provided. Unfortunately, > the issue has resurfaced today. I don't believe it's related to the > age of the hardware, although my Inspiron 5547-A20 is from 2014, as > indicated below: A stab in the dark: I take it that you ran the upower --dump command while the battery was discharging. 10,916 V looks a bit odd to me. What does a dump show when the battery is fully charged? I wonder if that voltage is too low to support the laptop. My two ancient Lenovos (2011 and 2012) are both showing much better values than that. The difference between the energy-full and energy-full-design values, and the capacity both lead me to wonder if it isn't time to buy a new battery (or maybe a new or refurbished laptop). -- Does anybody read signatures any more? https://charlescurley.com https://charlescurley.com/blog/
Re: Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
Dear Debian Users, Thank you all for the invaluable assistance provided. Unfortunately, the issue has resurfaced today. I don't believe it's related to the age of the hardware, although my Inspiron 5547-A20 is from 2014, as indicated below: Inspiron 5547 01 OCT. 2014 Some hardware details: - BIOS: - Vendor: Dell Inc. - Version: A13 - Date: 05/27/2019 - CPU: - Product: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz - Memory: - Size: 16GB Today, the battery still had 66% charge when this strange problem occurred. It's worth mentioning that in all these days, between my last post here on the list and today, I always use the battery until it reaches between 20-10%, at which point I plug in the charger and let it charge until it reaches 95-100%. I ran the following commands: With the power cable plugged into the power grid, i.e., the battery is charging: :~$ sudo lsusb -t /: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/8p, 480M |__ Port 005: Dev 003, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 005: Dev 003, If 1, Class=Wireless, Driver=btusb, 12M |__ Port 006: Dev 004, 12M |__ Port 007: Dev 005, If 0, Class=Vendor Specific Class, Driver=rtsx_usb, 480M |__ Port 008: Dev 006, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 008: Dev 006, If 1, Class=Video, Driver=uvcvideo, 480M /: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/9p, 480M |__ Port 002: Dev 007, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M /: Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 5000M :~$ :~$ ls /sys/bus/usb/drivers/usb/ 1-1 1-1.5 1-1.6 1-1.7 1-1.8 2-2 bind module uevent unbind usb1 usb2 usb3 :~$ After unplugging the power cable, i.e., the battery is discharging: After a few seconds, the screen brightness is set to zero. The mouse remains active, and I can use it for a few more seconds, when it also becomes disabled. From then on, only the touchpad and internal keyboard are functional. :~$ sudo lsusb -t /: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=ehci-pci/2p, 480M |__ Port 001: Dev 002, If 0, Class=Hub, Driver=hub/8p, 480M |__ Port 005: Dev 003, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 005: Dev 003, If 1, Class=Wireless, Driver=btusb, 12M |__ Port 006: Dev 004, 12M |__ Port 007: Dev 005, If 0, Class=Vendor Specific Class, Driver=rtsx_usb, 480M |__ Port 008: Dev 006, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 008: Dev 006, If 1, Class=Video, Driver=uvcvideo, 480M /: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/9p, 480M /: Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/4p, 5000M :~$ ~$ ls /sys/bus/usb/drivers/usb/ 1-1 1-1.5 1-1.6 1-1.7 1-1.8 bind module uevent unbind usb1 usb2 usb3 :~$ :~$ echo '2-2' | sudo tee /sys/bus/usb/drivers/usb/bind 2-2 tee: /sys/bus/usb/drivers/usb/bind: No device :~$ :~$ upower --dump Device: /org/freedesktop/UPower/devices/line_power_ACAD native-path: ACAD power supply: yes updated: qui 22 fev 2024 13:23:50 (182 seconds ago) has history: no has statistics: no line-power warning-level: none online: no icon-name: 'ac-adapter-symbolic' Device: /org/freedesktop/UPower/devices/battery_BAT1 native-path: BAT1 vendor: SANYO model:DELL WYT3M94Q serial: 0038 power supply: yes updated: qui 22 fev 2024 13:26:31 (21 seconds ago) has history: yes has statistics: yes battery present: yes rechargeable:yes state: discharging warning-level: none energy: 23,9982 Wh energy-empty:0 Wh energy-full: 36,4857 Wh energy-full-design: 59,94 Wh energy-rate: 30,0588 W voltage: 10,916 V charge-cycles: N/A time to empty: 47,9 minutes percentage: 65% capacity:60,8704% technology: lithium-ion icon-name: 'battery-full-symbolic' History (charge): 1708619191 65,000 discharging 1708619161 66,000 discharging 1708619101 67,000 discharging History (rate): 1708619101 30,059 discharging Device: /org/freedesktop/UPower/devices/DisplayDevice power supply: yes updated: qui 22 fev 2024 13:26:31 (21 seconds ago) has history: no has statistics: no battery present: yes state: discharging warning-level: none energy: 23,9982 Wh energy-full: 36,4857 Wh energy-rate: 30,0588 W charge-cycles: N/A time to empty: 47,9 minutes percentage:
Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
On 15/02/2024 12:39, David Wright wrote: I would go further than tomas, and suggest that the battery might be suspect, or the charging circuit of course. (None of my three laptops works without AC power.) How old is it? Battery health may be estimated from output of upower --dump by comparison energy-full-design, energy-full, and other values. I still believe it is excessively aggressive power settings in GNOME or in firmware (BIOS) setup. Maybe it is result of shooting own foot by tools like powertop or tlp. Anyway it is rather wrong settings than wrong behavior. There is a chance that the issue is with USB controller driver. Likely it is better to ask the same question in a user group more specific to power management.
Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
On Wed 14 Feb 2024 at 20:09:09 (-0300), Marcelo Laia wrote: > Unfortunately, the issue has worsened. Today, I observed that upon unplugging > the power cable, within one or two seconds, the screen dims (brightness is > set to zero), and both the external mouse and keyboard (USB) stop working. > Even if I try to use the keyboard or mouse, they do not reactivate. Only the > laptop's internal touchpad and keyboard continue to function. When I > reconnect the power cable, both the external mouse and keyboard resume > working automatically. However, I need to manually adjust the screen > brightness. I have not installed the usbguard package. Could there be another > underlying cause? I would go further than tomas, and suggest that the battery might be suspect, or the charging circuit of course. (None of my three laptops works without AC power.) How old is it? Cheers, David.
Re: Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
Dear Debian community, Thank you for your insights. Unfortunately, the issue has worsened. Today, I observed that upon unplugging the power cable, within one or two seconds, the screen dims (brightness is set to zero), and both the external mouse and keyboard (USB) stop working. Even if I try to use the keyboard or mouse, they do not reactivate. Only the laptop's internal touchpad and keyboard continue to function. When I reconnect the power cable, both the external mouse and keyboard resume working automatically. However, I need to manually adjust the screen brightness. I have not installed the usbguard package. Could there be another underlying cause? Best regards, -- Marcelo
Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
On 24/01/2024 02:13, Marcelo Laia wrote: After recently upgrade, my external keyboard and external mouse (both USB) stopped working after after the screen brightness automatically decreased. This has occurred a few times, and I can only solve it by rebooting the laptop. Were your experimenting with energy saving tools (desktop environment GUI, powertop, tlp, etc.)? jan 23 11:28:43 marcelo dbus-daemon[2019]: [session uid=1000 pid=2019] Activating service name='org.gnome.ScreenSaver' requested by ':1.65' (uid=1000 pid=2729 comm="/usr/libexec/gsd-usb-protection") jan 23 11:28:43 marcelo gsd-usb-protect[2729]: Failed to fetch USBGuard parameters: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.usbguard1 was not provided by any .service files I have no idea what gsd-usb-protection should do or whether GNOME expects installed usbguard, but it might be related.
Re: Issue with USB External Keyboard, External Mouse, and Screen Brightness on Dell Laptop
On Tue, Jan 23, 2024 at 04:13:23PM -0300, Marcelo Laia wrote: > Dear Debian community, > > I am facing an issue with my Dell laptop, running Debian. > > After recently upgrade, my external keyboard and external mouse (both USB) > stopped working after after the screen brightness automatically decreased. > This has occurred a few times, and I can only solve it by rebooting the > laptop. > > Furthermore, I have observed that the issue is also related to the behavior > of screen brightness, which seems to decrease automatically. A shot in the dark: does that happen only when running from battery? Perhaps the laptop is powering down its (internal) USB hub to save battery charge. In some BIOSes there are knobs to control this. Cheers -- t signature.asc Description: PGP signature
