Re: Network not working on Shuttle XS35GTV2

2012-01-14 Thread Ramon Hofer
On Fri, 13 Jan 2012 14:07:48 -0600, Selim T. Erdogan wrote:

 It probably isn't this simple but have you tried running the following?
 
 ifup eth0

Thanks for your suggestion!

I've just tried it. 

With the static interface configuration it sets the IP address but I 
can't ping anything in the LAN and the link led on the switch is still 
off.


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Re: Network not working on Shuttle XS35GTV2

2012-01-13 Thread Selim T. Erdogan
It probably isn't this simple but have you tried running the following?

ifup eth0


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Re: Network not working on Shuttle XS35GTV2

2012-01-12 Thread Andrei Popescu
On Mi, 11 ian 12, 23:56:56, Ramon Hofer wrote:
 
 Unfortunately there are no leds on the Shuttle.
 When I first noticed the problem the link leds on the switch weren't on.

Is that led still off?

 Then I tried a different cable on a different port.
 Afterwards I installed Win 7. After installing the driver it could 
 connect to the internet with the second cable attached to the second port.
 Thereafter I tried the cable which was attached to my laptop and a third 
 port on the switch. The laptop has no problem connecting to the internet.

As far as I understand you eliminated the switch and the cable as 
sources of problems.
 
 Do you think the Shuttle support can help me?
 But I doubt that they know what to do and will tell me to install 
 Windows :-(

Yes, this might happen, but as far as I understand you already verified 
that it works with Windows. Maybe you should contact them anyway, even 
if just to let them know that Linux users of their products exist.

Other things to try:
- BIOS options or even update(s)
- a newer kernel (you could use a USB stick to copy it over)
- the Linux Live CD with the most recent kernel you can find

However, at this point I'm just guessing. I found a related Ubuntu bug, 
maybe you should add more info there...
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/880316

Kind regards,
Andrei
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Re: Network not working on Shuttle XS35GTV2

2012-01-12 Thread Ramon Hofer
On Thu, 12 Jan 2012 11:46:17 +0200, Andrei Popescu wrote:

 On Mi, 11 ian 12, 23:56:56, Ramon Hofer wrote:
 
 Unfortunately there are no leds on the Shuttle. When I first noticed
 the problem the link leds on the switch weren't on.
 
 Is that led still off?

Yes, the leds are still off.


 Then I tried a different cable on a different port. Afterwards I
 installed Win 7. After installing the driver it could connect to the
 internet with the second cable attached to the second port. Thereafter
 I tried the cable which was attached to my laptop and a third port on
 the switch. The laptop has no problem connecting to the internet.
 
 As far as I understand you eliminated the switch and the cable as
 sources of problems.

Yes.


 Do you think the Shuttle support can help me? But I doubt that they
 know what to do and will tell me to install Windows :-(
 
 Yes, this might happen, but as far as I understand you already verified
 that it works with Windows. Maybe you should contact them anyway, even
 if just to let them know that Linux users of their products exist.

That's a good point. I will do that.


 Other things to try:
 - BIOS options or even update(s)

I reseted the BIOS to the factory default. But I will play again with the 
setting.
Maybe Shuttle can deliver me a newer version. Compared to the newest BIOS 
on their homepage I already have the newest version.


 - a newer kernel (you could use a USB stick to copy it over) - the Linux
 Live CD with the most recent kernel you can find

Ah yes, that was a former question if you meant a memory stick or a 
ethernet stick. I will download the newest kernel and try to install it. 
Otherwise I will try a live CD. Which one would be the best?


 However, at this point I'm just guessing. I found a related Ubuntu bug,
 maybe you should add more info there...
 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/880316

I posted that bug. I will post the dmesg and ifconfig logs there.
But I have no clue how to run this apport-collect 880316 command Brad 
mentioned in post #2. But maybe I can install Ubunt server version and 
run the command there. Or maybe it's possible to switch to a terminal 
with Ctrl+Alt+F2 like during the Debian installation.


Thanks a lot for your help!

Best regards
Ramon


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Re: Network not working on Shuttle XS35GTV2

2012-01-11 Thread Ramon Hofer
On Tue, 10 Jan 2012 23:09:21 +, Ramon Hofer wrote:

 On Wed, 11 Jan 2012 00:01:16 +0200, Andrei Popescu wrote:
 
 On Ma, 10 ian 12, 16:22:10, Ramon Hofer wrote:
 
 You wrote in your first answer I should update to the newest kernel.
 At the moment is 2.6.32-5-amd64 installed. How can I do that without a
 network connection?
 
 USB sticks can be very handy in such cases. It would also be useful if
 you could attach some bigger informations:
 
 ifconfig -a
 dmesg
 
 dmesg http://pastebin.com/sBtbX2T7

In dmesg (Pastebin lines 448ff) there seems that the interface is 
recognized.
But I don't know if the firmware bug (line 262) may be the problem.
On the Shuttle website the BIOS version 1.03 is the newest one which is 
the on that's installed on my box too.

The interface broke some time ago but with Debian and OpenELEC there was 
no problem only with Ubuntu.
Really strange.


Regards
Ramon


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Re: Network not working on Shuttle XS35GTV2

2012-01-11 Thread Andrei Popescu
On Mi, 11 ian 12, 19:31:18, Ramon Hofer wrote:
  
  dmesg http://pastebin.com/sBtbX2T7

What I'm missing in your dmesg is a Link is Up... notice.

Please make sure you have the correct ethernet cable and the link led is 
on. You might also want to test with a known good cable and check the 
link led also on the other side (switch?). You might also want to test 
different ports on your switch or even replace with a known good switch.

Kind regards,
Andrei
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Re: Network not working on Shuttle XS35GTV2

2012-01-11 Thread Ramon Hofer
On Wed, 11 Jan 2012 23:30:56 +0200, Andrei Popescu wrote:

 On Mi, 11 ian 12, 19:31:18, Ramon Hofer wrote:
  
  dmesg http://pastebin.com/sBtbX2T7
 
 What I'm missing in your dmesg is a Link is Up... notice.
 
 Please make sure you have the correct ethernet cable and the link led is
 on. You might also want to test with a known good cable and check the
 link led also on the other side (switch?). You might also want to test
 different ports on your switch or even replace with a known good switch.

Unfortunately there are no leds on the Shuttle.
When I first noticed the problem the link leds on the switch weren't on.
Then I tried a different cable on a different port.
Afterwards I installed Win 7. After installing the driver it could 
connect to the internet with the second cable attached to the second port.
Thereafter I tried the cable which was attached to my laptop and a third 
port on the switch. The laptop has no problem connecting to the internet.

It's really strange :-?

Do you think the Shuttle support can help me?
But I doubt that they know what to do and will tell me to install 
Windows :-(


Best regards
Ramon


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Re: Network not working on Shuttle XS35GTV2

2012-01-10 Thread Ramon Hofer
On Tue, 10 Jan 2012 00:34:29 +0200, Andrei Popescu wrote:

 On Lu, 09 ian 12, 16:07:38, Ramon Hofer wrote:
 
 I can skip the network setup of netinst. But I can't skip the part when
 I have to choose a Debian mirror?
 
 It should be possible. Worst case the Back button should get you to a
 menu where you can just choose the next step ;)

Aha. With the UNetbootin's Debian Stable_NetInstall_x64 option it's not 
possible to skip the network setup. But with this one it is:

http://cdimage.debian.org/debian-cd/6.0.3/amd64/iso-cd/debian-6.0.3-amd64-
netinst.iso

I installed SSH server and Standard system utilities.

`dmesg | grep -i firmware` returns
[   0.874429] pci :00:1f.0: [Firmware Bug]: TigerPoint LPC.BM_STS 
cleared

`lspci | grep Ethernet` gives
02:00.5 Ethernet controller: JMicron Technology Corp. JMC250 PCI Express 
Gigabit Ethernet Controller (rev 03)

`ifconfig` lists only the loopback interface.

I can run `ifconfig eth0 up` and then eth0 is listed by `ifconfig`.
I added the following to /etc/network/interfaces without any difference:
iface eth0 inet static
address 192.168.1.201
netmask 255.255.255.0
network 192.168.1.0
broadcast 192.168.1.255
gateway 192.168.1.1

You wrote in your first answer I should update to the newest kernel. At 
the moment is 2.6.32-5-amd64 installed.
How can I do that without a network connection?

What else can I do?


Best regards
Ramon


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Re: Network not working on Shuttle XS35GTV2

2012-01-10 Thread Andrei Popescu
On Ma, 10 ian 12, 16:22:10, Ramon Hofer wrote:
 
 You wrote in your first answer I should update to the newest kernel. At 
 the moment is 2.6.32-5-amd64 installed.
 How can I do that without a network connection?

USB sticks can be very handy in such cases. It would also be useful if 
you could attach some bigger informations:

ifconfig -a
dmesg

Kind regards,
Andrei
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Re: Network not working on Shuttle XS35GTV2

2012-01-10 Thread Ramon Hofer
On Wed, 11 Jan 2012 00:01:16 +0200, Andrei Popescu wrote:

 On Ma, 10 ian 12, 16:22:10, Ramon Hofer wrote:
 
 You wrote in your first answer I should update to the newest kernel. At
 the moment is 2.6.32-5-amd64 installed. How can I do that without a
 network connection?
 
 USB sticks can be very handy in such cases. It would also be useful if
 you could attach some bigger informations:
 
 ifconfig -a
 dmesg

What kind of usb stick do you mean?
Can i copy the package to a stick?
Or do you mean an ethernet usb stick?

I addes the eth0 part to interfaces.
Before ifconfig only showed lo.

/etc/network/interfaces http://pastebin.com/k3TMRRcZ

ifconfig -a http://pastebin.com/Zc7dzzva

dmesg http://pastebin.com/sBtbX2T7


Best regards
Ramon


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Re: Network not working on Shuttle XS35GTV2

2012-01-09 Thread Andrei Popescu
On Du, 08 ian 12, 17:18:57, Ramon Hofer wrote:
 Hi all
 
 I used a Shuttle XS35GTV2 as XBMC frontend with OpenELEC. Since some time 
 it lost its Network connection (I use ethernet not WLAN). I have no clue 
 why this happend. I suggest it was due to the OpenELEC update 1.02. 
...
 Can you help me getting the network interface running for the netinst?
 Or would it be easier to install Debian using ISO-CD or DVD and then 
 somehow fix the problem?

I looked up the online specs for your device and there is no mention of 
the network chipset used, but I'm guessing it is one of the newer RTL 
chipsets.

You can still use the netinst, because it does have the minimum amount 
of packages. Afterwards make sure you run the latest kernel from stable 
or even backports.
You might also need firmware, a

dmesg | grep -i firmware

should tell.

Hope this helps,
Andrei
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Re: Network not working on Shuttle XS35GTV2

2012-01-09 Thread Ramon Hofer
Thanks alot for you answer Andrei!


On Mon, 09 Jan 2012 10:07:28 +0200, Andrei Popescu wrote:

 On Du, 08 ian 12, 17:18:57, Ramon Hofer wrote:
 Hi all
 
 I used a Shuttle XS35GTV2 as XBMC frontend with OpenELEC. Since some
 time it lost its Network connection (I use ethernet not WLAN). I have
 no clue why this happend. I suggest it was due to the OpenELEC update
 1.02.
 ...
 Can you help me getting the network interface running for the netinst?
 Or would it be easier to install Debian using ISO-CD or DVD and then
 somehow fix the problem?
 
 I looked up the online specs for your device and there is no mention of
 the network chipset used, but I'm guessing it is one of the newer RTL
 chipsets.

Sorry, I should have posted it here. lspci gave
02:00.5 Ethernet controller: JMicron Technology Corp. JMC250 PCI Express
Gigabit Ethernet Controller (rev 03)
03:00.0 Network controller: Realtek Semiconductor C., Ltd Device 8176 
(rev 01)


 You can still use the netinst, because it does have the minimum amount
 of packages. Afterwards make sure you run the latest kernel from stable
 or even backports.
 You might also need firmware, a
 
 dmesg | grep -i firmware
 
 should tell.

I can skip the network setup of netinst. But I can't skip the part when I 
have to choose a Debian mirror?

After the installer fails to setup the network dmesg | grep -i firmware 
returns:
[  0.904131] pci :00:1f.0: [Firmware Bug]: TigerPoint LPC.BM_STS 
cleared

I wanted to install an ISO image but there are 52 cd images and another 
10 update images. I suppose I would had to download and use all of them 
to install?


Best regards
Ramon


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Re: Network not working on Shuttle XS35GTV2

2012-01-09 Thread Andrei Popescu
On Lu, 09 ian 12, 16:07:38, Ramon Hofer wrote:
 
 I can skip the network setup of netinst. But I can't skip the part when I 
 have to choose a Debian mirror?

It should be possible. Worst case the Back button should get you to a 
menu where you can just choose the next step ;)
 
 After the installer fails to setup the network dmesg | grep -i firmware 
 returns:
 [  0.904131] pci :00:1f.0: [Firmware Bug]: TigerPoint LPC.BM_STS 
 cleared
 
 I wanted to install an ISO image but there are 52 cd images and another 
 10 update images. I suppose I would had to download and use all of them 
 to install?

The latest CD1 for any Desktop Environment (you don't plan to use one 
anyway) is more than enough.

Kind regards,
Andrei
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