Re: Which package for bug report?

[Leandro neto]

 

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 _
Assunto: Re: Which package for bug report?
De: riveravaldezm...@gmail.com
Enviado em: 27 de março de 2021 18:23
Para: debian-user@lists.debian.org
Cópia: debian-user@lists.debian.org


On 3/27/21, mshr 
  
wrote:
> Hello,
(...)
> Despite turning bluetooth off, it turns itself back on after the laptop
> wakes from sleep.
> I'm using the plasma desktop, installed from the initial installation media.
> What package should this bug relate to?

Hi, I suppose you should first take a look at [0], and then maybe check
packages 'bluedevil' and 'bluetooth' - maybe in that order.

Hope this help you, kind regards.

[0] https://wiki.debian.org/BluetoothUser


  

Re: Which package for bug report?

[riveravaldez]

On 3/27/21, mshr  wrote:
> Hello,
(...)
> Despite turning bluetooth off, it turns itself back on after the laptop
> wakes from sleep.
> I'm using the plasma desktop, installed from the initial installation media.
> What package should this bug relate to?

Hi, I suppose you should first take a look at [0], and then maybe check
packages 'bluedevil' and 'bluetooth' - maybe in that order.

Hope this help you, kind regards.

[0] https://wiki.debian.org/BluetoothUser

Which package for bug report?

[mshr]

Hello,

I'd like to report a bug for Debian testing (bullseye/sid).

Despite turning bluetooth off, it turns itself back on after the laptop wakes 
from sleep.
I'm using the plasma desktop, installed from the initial installation media.
What package should this bug relate to?

Thank you.

Re: unable to determine which package my bug report should be filed against - please advise.

[Don Armstrong]

On Thu, 07 Sep 2017, DM wrote:
> I am not sure exactly what may be the cause of the issue, and I am
> reaching out to you for help to identify what part of Debain might be
> causing this issue.

This sounds like your monitor might not be returning the correct EDID or
Debian isn't handling it appropriately.

> The issue: I am using a second monitor (external monitor connected via
> a displayport - LG 29UM57-P). External monitor connected to my laptop
> - Lenovo T420. External monitor does not display video at the desired
> resolution and the aspect ratio.
> 
> Displayed resolution - 1920 x 1080
> Displayed aspect ratio - 16:9
> 
> Expected resolution - 2560 x 1080
> Expected ratio - 21:9
> 
> This same exact issue exist on my other machine Lenovo X230 with
> external monitor of exact same model.

These machines all use the intel graphics driver, so you should file
this bug against the xserver-xorg-video-intel package. [You can verify
that by checking /var/log/Xorg.0.log and seeing if you see lots of
"intel(0)" lines there.]

> Previous version of Debian 8 (jessie) worked with out any issue with
> the monitor at the correct and expected resolution and the aspect
> ratio.
> 
> After installing a fresh version of Debian 9 (Stretch), I am unable to
> use the external monitor at its maximum resolution. Debian 9 (Stretch)
> was a full installation from scratch (not an upgrade).

When you file the bug, please also include the output of

xrandr --verbose;


-- 
Don Armstrong  https://www.donarmstrong.com

They say when you embark on a journey
of revenge
dig two graves.
They underestimate me.
 -- a softer world #560
http://www.asofterworld.com/index.php?id=560

Re: unable to determine which package my bug report should be filed against - please advise.

[Joe]

On Thu, 07 Sep 2017 16:51:25 -0400
DM  wrote:

> Hello Debian support team. I am a happy Dabian 9 user. I would like
> to report an issue I am experiencing. In the past I used a package
> 'reportbug' to report bugs, but by design, I have to identify what
> package the issue is related to.
> 
> I am not sure exactly what may be the cause of the issue, and I am
> reaching out to you for help to identify what part of Debain might be
> causing this issue.
> 
> The issue:  I am using a second monitor (external monitor connected
> via a displayport - LG 29UM57-P). External monitor connected to my
> laptop - Lenovo T420. External monitor does not display video at the
> desired resolution and the aspect ratio.
> 
> Displayed resolution - 1920 x 1080
> Displayed aspect ratio - 16:9
> 
> Expected resolution - 2560 x 1080
> Expected ratio - 21:9
> 
> This same exact issue exist on my other machine Lenovo X230 with
> external monitor of exact same model.
> 
> Previous version of Debian 8 (jessie) worked with out any issue with
> the monitor at the correct and expected resolution and the aspect
> ratio.
> 
> After installing a fresh version of Debian 9 (Stretch), I am unable
> to use the external monitor at its maximum resolution. Debian 9
> (Stretch) was a full installation from scratch (not an upgrade).
> 
> All cables has been tested, and hardware issues has been ruled out.
> 
> I am not sure if I should be filing a bug report identifying Gnome3,
> or X11 as a cause of the issue or some other part of the OS.
> 
> Could you please advise.
> 

It saves a bit of time if you can identify the correct package, and
it's often obvious, but it's not crucial to do so. Make your best guess
and report the bug. If you're wrong, the Developer God will roll his
eyes, mutter 'idiot', and reassign it to the correct package, though
sometimes bugs get worked on significantly before the correct package
can be identified. The important thing is to get it logged into the
system.

'Gnome' is the wrong guess, as it's just a gigantic collection of
somewhat-related packages, I'd go for xserver-xorg, itself a collection
of packages, but a much smaller one, and it will cause all the
X-related packages to be listed in the bug report. 'Gnome' would give
you a bug report the size of an old-style telephone directory.

You'll probably be asked to supply further information, by someone who
knows what they want to see and where to find it.

-- 
Joe

unable to determine which package my bug report should be filed against - please advise.

[DM]

Hello Debian support team. I am a happy Dabian 9 user. I would like to report 
an issue I am experiencing. In the past I used a package 'reportbug' to report 
bugs, but by design, I have to identify what package the issue is related to.

I am not sure exactly what may be the cause of the issue, and I am reaching out 
to you for help to identify what part of Debain might be causing this issue.

The issue:  I am using a second monitor (external monitor connected via a 
displayport - LG 29UM57-P). External monitor connected to my laptop - Lenovo 
T420.
External monitor does not display video at the desired resolution and the 
aspect ratio.

Displayed resolution - 1920 x 1080
Displayed aspect ratio - 16:9

Expected resolution - 2560 x 1080
Expected ratio - 21:9

This same exact issue exist on my other machine Lenovo X230 with external 
monitor of exact same model.

Previous version of Debian 8 (jessie) worked with out any issue with the 
monitor at the correct and expected resolution and the aspect ratio.

After installing a fresh version of Debian 9 (Stretch), I am unable to use the 
external monitor at its maximum resolution. Debian 9 (Stretch) was a full 
installation from scratch (not an upgrade).

All cables has been tested, and hardware issues has been ruled out.

I am not sure if I should be filing a bug report identifying Gnome3, or X11 as 
a cause of the issue or some other part of the OS.

Could you please advise.

Thank you.

Damien