Re: Your favorite bug tracking system

2011-04-11 Thread Frank Van Damme
2011/4/7 Carlos Miranda Molina (Mstaaravin) mstaara...@gmail.com:

 http://www.redmine.org/

 Integrate issues, wiki, etc.

Very practical piece of software indeed, I have also used Trac which
has more or less the same basic set of features (integration
bugtracking-wiki-project management etc) and I consider Trac to be the
more user friendly option (it accepts email in, in the release I
used it was a not-hard-to-add-on feature). Redmine allows a lot more
flexibility in roles though, you can also run multiple projects in one
instance which is not possibly in Trac (need to create differenc
instances + you can't have the same level in integration, pe. type
#441 in a wiki page to link to bug in an other project).




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Re: Your favorite bug tracking system

2011-04-11 Thread Enno Gröper
Hi,

Am 11.04.2011 09:55, schrieb Frank Van Damme:
 2011/4/7 Carlos Miranda Molina (Mstaaravin) mstaara...@gmail.com:

 http://www.redmine.org/

 Integrate issues, wiki, etc.
 
 Very practical piece of software indeed, I have also used Trac which
 has more or less the same basic set of features (integration
 bugtracking-wiki-project management etc) and I consider Trac to be the
 more user friendly option (it accepts email in, in the release I
 used it was a not-hard-to-add-on feature). Redmine allows a lot more
 flexibility in roles though, you can also run multiple projects in one
 instance which is not possibly in Trac (need to create differenc
 instances + you can't have the same level in integration, pe. type
 #441 in a wiki page to link to bug in an other project).
I'm not sure what you guys are talking about, when writing about email
in and email ingestion, but redmine support controlling it using
email (change issues, create issues). Perhaps it could be a problem,
that it doesn't allow this for unregistered users.

http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails#How-it-works

My 2 Cent,
Enno

P.S.: If you like Redmine, you should try ChiliProject:
www.chiliproject.org, which is a community fork of redmine.
https://www.chiliproject.org/projects/chiliproject/wiki/Why_Fork



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Re: Your favorite bug tracking system

2011-04-11 Thread Jonathan Matthews
On 11 April 2011 09:31, Enno Gröper enno+deb...@groeper-berlin.de wrote:
 Hi,

 Am 11.04.2011 09:55, schrieb Frank Van Damme:
 2011/4/7 Carlos Miranda Molina (Mstaaravin) mstaara...@gmail.com:

 http://www.redmine.org/

 Integrate issues, wiki, etc.

 Very practical piece of software indeed, I have also used Trac which
 has more or less the same basic set of features (integration
 bugtracking-wiki-project management etc) and I consider Trac to be the
 more user friendly option (it accepts email in, in the release I
 used it was a not-hard-to-add-on feature). Redmine allows a lot more
 flexibility in roles though, you can also run multiple projects in one
 instance which is not possibly in Trac (need to create differenc
 instances + you can't have the same level in integration, pe. type
 #441 in a wiki page to link to bug in an other project).
 I'm not sure what you guys are talking about, when writing about email
 in and email ingestion, but redmine support controlling it using
 email (change issues, create issues).
 http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails#How-it-works

I wrote earlier in this thread It doesn't do ingestion out of the
box, and needs fairly nasty ad-hoc scripting to do with any
regularity. The link you posted, you may notice, doesn't address
*any* of the tooling around email ingestion - just how it's done,
once, on demand.  I assure you, having *implemented* it for working
Redmine setups, that my statement is correct. Redmine is far better
suited to Web UI interactions from a known set of actors who you can
beat the system's rules into with a stick.

 Perhaps it could be a problem,
 that it doesn't allow this for unregistered users.

Yes, it does. It is an annoying thing to have to work around, but the
scripts to deal with email ingestion do support unregistered users. It
can be set up to create users on email ingestion, too, if you hit it
hard enough. As above, though, it's not *nice*. It's not a priority
for the Redmine devs.

If there's enough demand (again, it's OT for this list, I recognise)
I'll pop some scripts I wrote around email ingestion up on the Redmine
wiki. They're not fool-proof, but they do work, I guess. I mean,
no-one's /told/ me they don't work. By logging a ticket. Via email ...
:-)

Jonathan
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London, UK
http://www.jpluscplusm.com/contact.html


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Re: Your favorite bug tracking system

2011-04-08 Thread Paul Johnson
On 04/07/2011 02:20 PM, Jason Hsu wrote:
 I need a bug tracking system for Swift Linux (www.swiftlinux.org).
 
 I have no prior experience with bug tracking systems, so I have NO idea what 
 to look for.  What do you like and dislike about the various bug tracking 
 systems?  I'd especially like to hear your opinions on Bugzilla (used by 
 GNOME, KDE, OpenOffice, Red Hat, Mandriva, and Gentoo) and Launchpad (used by 
 Ubuntu and others).

MapDust, but obviously, it's kind of specialized.





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Re: Your favorite bug tracking system

2011-04-08 Thread lino charly
On Fri, Apr 8, 2011 at 1:36 AM, Carlos Miranda Molina (Mstaaravin)
mstaara...@gmail.com wrote:
 On Thu, Apr 7, 2011 at 4:20 PM, Jason Hsu jhsu802...@jasonhsu.com wrote:
 I need a bug tracking system for Swift Linux (www.swiftlinux.org).

 I have no prior experience with bug tracking systems, so I have NO idea what 
 to look for.  What do you like and dislike about the various bug tracking 
 systems?  I'd especially like to hear your opinions on Bugzilla


Bugzilla is a very good bug tracking system but some users can find
the interface complicated and go to use mantis.

HTH

--lino


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Re: Your favorite bug tracking system

2011-04-08 Thread Jonathan Matthews
On 7 April 2011 21:06, Carlos Miranda Molina (Mstaaravin)
mstaara...@gmail.com wrote:
 On Thu, Apr 7, 2011 at 4:20 PM, Jason Hsu jhsu802...@jasonhsu.com wrote:
 I need a bug tracking system for Swift Linux (www.swiftlinux.org).

I submit that this is somewhat OT for debian-user and should be marked
as such or discussed elsewhere.

 http://www.redmine.org/
 Integrate issues, wiki, etc.

Nice tool (I (have) run it in a few places), but it has a real
weakness when it comes to email. It doesn't do ingestion out of the
box, and needs fairly nasty ad-hoc scripting to do with any
regularity.

Also, be aware that when sending email /out/, it can only have one
emission address configured - globally. YMMV but that rules it out for
some specific uses that I'd otherwise have considered it for. It's
also, AFAICT, not high on the developers' list of things that need
fixing as Redmine is [a] flexible project management web
application, not a trouble ticket system or bug tracker in the first
instance.

HTH
Jonathan
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London, UK
http://www.jpluscplusm.com/contact.html


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Your favorite bug tracking system

2011-04-07 Thread Jason Hsu
I need a bug tracking system for Swift Linux (www.swiftlinux.org).

I have no prior experience with bug tracking systems, so I have NO idea what to 
look for.  What do you like and dislike about the various bug tracking systems? 
 I'd especially like to hear your opinions on Bugzilla (used by GNOME, KDE, 
OpenOffice, Red Hat, Mandriva, and Gentoo) and Launchpad (used by Ubuntu and 
others).

-- 
Jason Hsu jhsu802...@jasonhsu.com


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Re: Your favorite bug tracking system

2011-04-07 Thread Carlos Miranda Molina (Mstaaravin)
On Thu, Apr 7, 2011 at 4:20 PM, Jason Hsu jhsu802...@jasonhsu.com wrote:
 I need a bug tracking system for Swift Linux (www.swiftlinux.org).

 I have no prior experience with bug tracking systems, so I have NO idea what 
 to look for.  What do you like and dislike about the various bug tracking 
 systems?  I'd especially like to hear your opinions on Bugzilla (used by 
 GNOME, KDE, OpenOffice, Red Hat, Mandriva, and Gentoo) and Launchpad (used by 
 Ubuntu and others).


http://www.redmine.org/

Integrate issues, wiki, etc.


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