Re: Greenbush

1998-10-08 Thread Linh Dang

That was in April...
And I'm still waiting for ...11 PAID editions of Debian :-((


--- Start of forwarded message ---
message:   inbox_19980501 8
date:  Mon Apr  6 14:38:00 1998
to:Linh (L.) Dang :6X21 (BNR)
from:  [EMAIL PROTECTED]   (INTERNET)
subject:   Re: finally !!!
attachment:1 UNIX 880 ORIGINAL.HEADER
sender:[EMAIL PROTECTED]   (INTERNET)
size:  80


Yes, you have 11 issues coming to you. I will send one right away.

PW

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--- Start of forwarded message ---
message:   outbox_19980416 225
date:  Thu Apr  2 17:04:00 1998
to:[EMAIL PROTECTED]   (INTERNET)
from:  Linh (L.) Dang :6X21 (BNR)
subject:   Re:Re: finally !!!
sender:Linh (L.) Dang :6X21 (BNR)
size:  1040

 PW == paulwade  [EMAIL PROTECTED] writes:

 PW I'm glad it works well. When exactly did it arrive? I'm hoping to have
 PW 1.3.1 ready this weekend. The big thing about it is supposed to be the 3.3
 PW X servers.

That has been more 1/2 year now! (July 1997)

I've paid for 12 editions. Until now I've only got ONE! I don't want to go on
debian-user and complaint lowdly but... 9 months are long!

 PW +--+
 PW + Paul Wade Greenbush Technologies Corporation +
 PW + mailto:[EMAIL PROTECTED]  http://www.greenbush.com/ +
 PW +--+

-- 


--- End of forwarded message ---



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Linh Dang
[EMAIL PROTECTED]


Greenbush wants happy customers

1998-10-08 Thread paulwade

Debian user community:

If anyone is missing product or has any other problems with Greenbush
Technologies Corporation, please email me immediately at
[EMAIL PROTECTED] so we can resolve it.

I will do everything I can to speedily resolve any customer
dissatisfaction and all I ask is that you give me the opportunity to do
so. If I don't take care of the problem to your satisfaction, go ahead and
flame me publicly.

I had a series of problems due to a trusted individual turning out to be
totally untrustworthy. That is history now and I do want to assure the
Linux community that I am here to stay.

I have invested a lot of time and money into this effort and I am far from
the point of breaking even financially. Basically, I am 'sharing' the
proceeds from consulting and other work with this project. I have recently
managed to get to the point where I can dedicate most of my time to this
and I have invested money in parts to add 3 new platforms to my network
just for this purpose.

I don't want any unhappy customers, so please express your concerns
directly to me at [EMAIL PROTECTED] and give me a chance to prove
that I'm really a 'good guy'.

Paul Wade,
CEO - Greenbush Technologies Corporation


Re: Greenbush?

1998-10-08 Thread Geoffrey L. Brimhall
I had the same problem - ordering from them was like ordering into an empty
void...

Try LSL - I've had pretty good luck with them, even though they sometimes are a
little behind in updating the latest binaries and source on thier CDs (but
unfortunately, I've not found anyone else to be much better).

On 07-Oct-98 Cleto Pescia wrote:
 Hello,
 
 Funny you should mention this as I ordered two weeks ago 
 as well and have not received anything.  I have been assured by
 [EMAIL PROTECTED] that my order shipped and must have gotten lost
 `; ( .  He (only minutes ago) sent me an e-mail indicating that a
 replacement order was packaged and moments away from going to the post
 office.  I encourage you to e-mail directly to the above address and to
 put PLEASE RESPOND in the subject as that seems to get their attention.
 Anyone else had any experience with Greenbush?  
 
 I'm sorry to have to say this, but I recommend *not* to order from
 Greenbush, since they seem to have quite a lot of problems...
 I ordered a Debian 1.3.1 CD set several months ago and *never* got
 anything from them, even if my credit card was charged and Mr. Wade
 assured me he had regained control of his operation after firing a bad 
 employee responsible for the mess...
 As far as I can tell I am not alone in having had negative experiences
 with Greenbush.
 
 Cleto
 
 
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Greenbush?

1998-10-07 Thread Don Berkich
Does anybody know if there's a problem with Greenbush (the
cd-burner/distributer)?  I ordered Hamm two weeks ago and haven't heard
a thing.  Email inquiries get no response, either.

-Don Berkich


Re: Greenbush?

1998-10-07 Thread Jeff Miller
Don,

Funny you should mention this as I ordered two weeks ago as well and have not 
received anything.  I have been assured by [EMAIL PROTECTED] that my order 
shipped and must have gotten lost `; ( .  He (only minutes ago) sent me an 
e-mail indicating that a replacement order was packaged and moments away from 
going to the post office.  I encourage you to e-mail directly to the above 
address and to put PLEASE RESPOND in the subject as that seems to get their 
attention.  Anyone else had any experience with Greenbush?  

Good Luck,

Jeff Miller

 Don Berkich [EMAIL PROTECTED] 10/7/98 3:59:58 PM 
Does anybody know if there's a problem with Greenbush (the
cd-burner/distributer)?  I ordered Hamm two weeks ago and haven't heard
a thing.  Email inquiries get no response, either.

-Don Berkich


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Re: Greenbush?

1998-10-07 Thread Cleto Pescia
Hello,

 Funny you should mention this as I ordered two weeks ago 
 as well and have not received anything.  I have been assured by
 [EMAIL PROTECTED] that my order shipped and must have gotten lost
 `; ( .  He (only minutes ago) sent me an e-mail indicating that a
 replacement order was packaged and moments away from going to the post
 office.  I encourage you to e-mail directly to the above address and to
 put PLEASE RESPOND in the subject as that seems to get their attention.
 Anyone else had any experience with Greenbush?  

I'm sorry to have to say this, but I recommend *not* to order from
Greenbush, since they seem to have quite a lot of problems...
I ordered a Debian 1.3.1 CD set several months ago and *never* got
anything from them, even if my credit card was charged and Mr. Wade
assured me he had regained control of his operation after firing a bad 
employee responsible for the mess...
As far as I can tell I am not alone in having had negative experiences
with Greenbush.

Cleto


greenbush

1998-01-21 Thread Geoffrey Deasey KD4WVF

Last night I received a message from Paul Wade, he said that he now has
power and is cutting cdrom's.  I did not expect this level of customer
service.  I hope everyone in Paul's family has come through this ordeal
well.  (the power i mean) (sorry for this off topic message)

But I thought that it needed to be said.  I know some people on this list
have not had good experence with paul, mine has been good.  I hope anyone
that is owed a cdrom will contact him and keep an open mind.

Just for the record, I have no connection with paul other than as a
satisfied customer.

--Jeff

P.S. I was without power for a week during hurricane Fran, but that was in
the summer!


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Re: greenbush

1998-01-20 Thread Richard E. Hawkins Esq.

Jens wrote,

 Mark, making this sort of remark is probably unethical (if you have only
 hearsay rather than person experience on which to base your accusations) and
 just plain uncool. Did you order a cdrom and never receive it? I did. And as
 soon as I sent him an email about it he sent me out the cdrom I'd ordered
 immediately, explaining that the person who'd handled shipping had been let
 go (to put it mildly) and that a lot of records had been lost, adding his
 apologies.

Also, several monhts ago, when we were converting machines here from windows, 
he simply donated a master CD pair to us.  Hearing what we were doing, he 
simply sent them.

rick

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Re: greenbush

1998-01-20 Thread Geoffrey Deasey KD4WVF
No wait a minute here, I do not know any of the people involved with this
company but, I received a message from paul asking me if I wanted to wait
1 more day for some additional files and I said yes.  The the weather hit
and I have not heard any more from them. He answered every message I send
before the weather.  I have no reason to think he is anything but on the
up and up, I have heard some people complaining about him on this list.

I just wanted to know if it is the weather ?  Ever try to cut a cdrom
without electricity ?  I have heard that there are thousands of people in
that area of the country with out power.

Maybe your right and he is not playing nice with others, but I have no
first hand experience.

On Mon, 19 Jan 1998, Mark W. Blunier wrote:

 On Mon, 19 Jan 1998, Geoffrey Deasey KD4WVF wrote:
 
  
  Has anyone heard from greenbush, I ordered a cd and then when the bad
  weather hit up north, have not heard from them.  I hope everyone is ok
  up there in snow land..
 
 Call up your credit card company quick.  Otherwise you'll end up the the
 rest of us - srewed out of our money by Wade Bush and company.
 
 Mark
 [EMAIL PROTECTED]
 
 
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Re: greenbush

1998-01-20 Thread Mark W. Blunier
On Mon, 19 Jan 1998, Jens B. Jorgensen wrote:
 Mark W. Blunier wrote:
  On Mon, 19 Jan 1998, Geoffrey Deasey KD4WVF wrote:
  
   Has anyone heard from greenbush, I ordered a cd and then when the bad
   weather hit up north, have not heard from them.  I hope everyone is ok
   up there in snow land.
 
  Call up your credit card company quick.  Otherwise you'll end up the the
  rest of us - srewed out of our money by Wade Bush and company.
 
 Mark, making this sort of remark is probably unethical (if you have only
 hearsay rather than person experience on which to base your accusations) and
 just plain uncool. Did you order a cdrom and never receive it? I did. And as
 soon as I sent him an email about it he sent me out the cdrom I'd ordered
 immediately, explaining that the person who'd handled shipping had been let
 go (to put it mildly) and that a lot of records had been lost, adding his
 apologies.
 
I have seen several posts from people indicating that they did not
get what they order.  I as well did not receive my full order.  I ordered
a three month subscription, After I got billed, but did not receive any
cds, I emailed him.  He said he had sent two months disks out already, but
He would send a replacement CD set out.  I received one set a few days
later, but that was It.  Any other emails I sent were unacknowledged.

Mark
[EMAIL PROTECTED]


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Re: greenbush

1998-01-20 Thread Joost Kooij

Since so many people complain about Greenbush Technologies delivery
record, here's a success story:

A friend ordered cd's from Paul Wade' company and he got them delivered
pretty fast (in days), considered that the cd's had to be sent to Europe.  

So, at times, they do get it right.

The cd's were also quite cheap, cheaper than the bo cd's some other
vendors sell (can't beat lsl et al. though.) Considering the price and the
effort he has to put in, it seems that Greenbush is not making much of a
profit from this enterprise. It may not at all be fair to expect from him
that his company can live up to highest standards.

According to Paul Wade, they had some trouble in the past with employees
and he promised to make up to customers that suffered from it. Right now,
it seems he's struck by the elements, you can't really get mad at him for
that - he's probably more inconvenienced by it himself than anybody else.

Please give the guy - and yourself - a break. If you've ordered a cd from
Greenbush in the past and it wasn't handled to full customer
satisfaction (little irony here), don't whine, but try to get your act
together yourself. Get organised, make a list of everybody to whom Paul W.
owes a cd and try to get through to him with that. I can't believe that a
constructive tone wouldn't be answered with constructive action.

On a side note, here in Holland, a while not so long there were lots of
problems with InfoMagic reported on the llocal linux user group
mailinglist. After payment no deliveries and probably worse response than
from Greenbush. So even the bigger companies occasionally have problems. 

Now if I tell you that in Holland an InfoMagic cd set with a stable debian
cd that is 3 months old (which they produce by the *thousands) costs about
as much as a (note: succesful) overseas delivery of a custom greenbush
unstable cd, you may imagine that I feel that - however bad business
record indeed - it is not very fair to write off Greenbush altogether. 

Cheers,


Joost


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greenbush

1998-01-19 Thread Geoffrey Deasey KD4WVF

Has anyone heard from greenbush, I ordered a cd and then when the bad
weather hit up north, have not heard from them.  I hope everyone is ok
up there in snow land.




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Re: greenbush

1998-01-19 Thread Mark W. Blunier
On Mon, 19 Jan 1998, Geoffrey Deasey KD4WVF wrote:

 
 Has anyone heard from greenbush, I ordered a cd and then when the bad
 weather hit up north, have not heard from them.  I hope everyone is ok
 up there in snow land.

Call up your credit card company quick.  Otherwise you'll end up the the
rest of us - srewed out of our money by Wade Bush and company.

Mark
[EMAIL PROTECTED]


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Re: greenbush

1998-01-19 Thread Jens B. Jorgensen
Mark W. Blunier wrote:

 On Mon, 19 Jan 1998, Geoffrey Deasey KD4WVF wrote:

 
  Has anyone heard from greenbush, I ordered a cd and then when the bad
  weather hit up north, have not heard from them.  I hope everyone is ok
  up there in snow land.

 Call up your credit card company quick.  Otherwise you'll end up the the
 rest of us - srewed out of our money by Wade Bush and company.

Mark, making this sort of remark is probably unethical (if you have only
hearsay rather than person experience on which to base your accusations) and
just plain uncool. Did you order a cdrom and never receive it? I did. And as
soon as I sent him an email about it he sent me out the cdrom I'd ordered
immediately, explaining that the person who'd handled shipping had been let
go (to put it mildly) and that a lot of records had been lost, adding his
apologies.

--
Jens B. Jorgensen
[EMAIL PROTECTED]



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Greenbush? (Was: Re: Magicfilter)

1998-01-03 Thread Cleto Pescia
  It seems that Paul Wade is a bit , ahm, unpolite to debian users. He was
  never debian developer, but he left the debian lists after an argument about
  the way debian is going (the Dave Cinege saga, if you remember). I would
  encourage you to get your disk from elsewhere.
 
 Thing is, he has my money...  Well I think I will give him the benifit of
 the dought.  And wait for him to respond

The same goes for me... But mail sent to [EMAIL PROTECTED] bounces with
a Permanent Nameserver error message...

Cleto



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