RE: [Declude.JunkMail] What exactly does HOLD do?

2002-03-06 Thread Madscientist

We recommend to our sniffer customers that they hold messages so that they
can recover any false positives that show up. Rather than looking through
the held messages, keep them around for 30 days or so and if a false
positive possibility is reported by a user then you can hunt down the
message based on text or keywords provided in the complaint. If you find the
message, you can report the false positive (or adjust your rules) and put
the message(s) back into the queue.

With the volume of spam that we capture it is unreasonable to expect an SA
to "view" all of it... but keeping it around with HOLD is a good way to play
it safe and improve your filtering - no matter what technologies you are
using.

The periodic cleanup can be automated as well so that you never have to see
any of the held messages unless you are hunting down a false positive
possibility.

Hope this helps,
_M

| -Original Message-
| From: [EMAIL PROTECTED]
| [mailto:[EMAIL PROTECTED]]On Behalf Of Timothy C. Bohen
| Sent: Wednesday, March 06, 2002 9:50 AM
| To: [EMAIL PROTECTED]
| Subject: [Declude.JunkMail] What exactly does HOLD do?
|
|
| I am new to Junkmail and still getting it configured the way I want.
|
| So here is my question:
|
| Why would I want to HOLD messages?
|
| I mean the way I understand it is I would have to manually go through and
| check them, and I REALLY don't want to mess with that.
|
| Thanks
|
| Timothy C. Bohen
| CMSInter.Net LLC / Crystal MicroSystems LLC
| ===
| web   : www.cmsinter.net
| email : [EMAIL PROTECTED]
| phone : 989.235.5100 x222
| fax   : 989.235.5151
|
| ---
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| site at http://www.declude.com .
|
|

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BLARS:Re: [Declude.JunkMail] What exactly does HOLD do?

2002-03-06 Thread jcochran

> I am new to Junkmail and still getting it configured the way I want.
> 
> So here is my question:
> 
> Why would I want to HOLD messages?

Speaking as another new Declude user, we set everything to hold 
to check which tests were catching which information.  Over the 
last few weeks I've been tweaking the settings, and am now at 99% 
of the HOLD mail actually being SPAM (though I think some is 
slipping through still...)  I go through the messages and delete the 
ones I don't want, then send the ones that got caught by mistake 
back out. (move to the Spool folder)

I have recently set some actions to delete that proved to be 100% 
successful in our case.

Jeff
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Re: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread Eje Gustafsson

Unfortunately they do.
Not all mail clients and mail scripts that are used are fully RFC
compliant. Just look at Microsoft Passport password reset service.
badheaders & revdns.

Saw a mac e-mail client the otherday that triggered BOTH badheaders and
spamheaders. :(

Wednesday, March 06, 2002, 10:59:59 AM, you wrote:

PCc> Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS?

PCc> [EMAIL PROTECTED]
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Re: [Declude.JunkMail] What exactly does HOLD do?

2002-03-06 Thread Eje Gustafsson

Better to have a message held then deleted if a angry pissed of
customer is calling that he haven't gotten this very very VERY
important message.

Also if you use the weight system you could do it in steps. low weight
just a warning, higher weight holding them and even higher delete.
You will have a minimum to check but keep in mind many systems out
there are broken that are supposed to be valid.

Saw a Mac e-mail client the other day that triggered both badheaders
and spamheaders plus revdns on the senders host and to top it of
nopoastmaster and noabuse (a local school district).

Also seen Microsoft Passport password reset service fail badheaders,
revdns, nopostmater and noabuse.

At the same time I seen spammers that only thing they triggered was
maybe ossrc or spamcop.


Wednesday, March 06, 2002, 08:49:47 AM, you wrote:

TCB> I am new to Junkmail and still getting it configured the way I want.

TCB> So here is my question:

TCB> Why would I want to HOLD messages?

TCB> I mean the way I understand it is I would have to manually go through and
TCB> check them, and I REALLY don't want to mess with that.

TCB> Thanks

TCB> Timothy C. Bohen
TCB> CMSInter.Net LLC / Crystal MicroSystems LLC
TCB> ===
TCB> web   : www.cmsinter.net
TCB> email : [EMAIL PROTECTED]
TCB> phone : 989.235.5100 x222
TCB> fax   : 989.235.5151

TCB> ---
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Best regards,
 Eje Gustafsson   mailto:[EMAIL PROTECTED]
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eBay UserID : macahan
  - Your fulltime professionals -

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Re: H:Re: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread R. Scott Perry


>What is a "broken mail client"?

A mail client that doesn't work.  For example, if you use Outlook, and your 
E-mail address is "[EMAIL PROTECTED]", but it creates an E-mail header 
"From: [EMAIL PROTECTED]", that would be an example of a broken mail 
client.  There are some older E-mail clients and lots of web server 
applications that are broken.

Most people consider "legitimate mail" to mean any mail that they want, 
even if it comes from a broken mail client.  However, mail sent from a 
broken mail client is very volatile, and may not reach the recipient's mail 
client or may become malformed along the way or just disappear.
 -Scott

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H:Re: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread Elise Lewis

What is a "broken mail client"?

At 3/6/02 12:07 PM, you wrote:

>>Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS?
>
>No.
>
>No legitimate mail should ever fail the BADHEADERS test.  A legitimate 
>mail will only fail that test if it comes from a broken mail client.


Elise Lewis  mailto:[EMAIL PROTECTED]

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RE: [Declude.JunkMail] Testing for MIME EOF

2002-03-06 Thread R. Scott Perry


>but you ARE doing it already - that's why I see the log entry.

Yes, but that's from Declude Virus.  Declude Virus can detect that, but 
Declude JunkMail can't.
 -Scott

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RE: [Declude.JunkMail] Testing for MIME EOF

2002-03-06 Thread Andy Schmidt

Scott,

but you ARE doing it already - that's why I see the log entry.

>
> >> Warning: EOF in middle of MIME segment [] <<
>


Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: Wednesday, March 06, 2002 12:52 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.JunkMail] Testing for MIME EOF



>Have you ever researched, whether the problem of:
>
> >> Warning: EOF in middle of MIME segment [] <<
>
>would make a good SPAM test?  It sounds like it would be another case of a
>broken mail client - so it would fit well into the "BADHEADER" line of
>thinking: if it doesn't follow RFCs it's probably some freeware SPAM
mailer.

It would make a good spam test.  Unfortunately, it's quite complicated to
detect this, as it would require scanning the entire E-mail and processing
all the MIME segments (which can get very tricky when there are embedded
E-mails with the E-mail, and other similar scenarios).
-Scott

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Re: [Declude.JunkMail] Testing for MIME EOF

2002-03-06 Thread R. Scott Perry


>Have you ever researched, whether the problem of:
>
> >> Warning: EOF in middle of MIME segment [] <<
>
>would make a good SPAM test?  It sounds like it would be another case of a
>broken mail client - so it would fit well into the "BADHEADER" line of
>thinking: if it doesn't follow RFCs it's probably some freeware SPAM mailer.

It would make a good spam test.  Unfortunately, it's quite complicated to 
detect this, as it would require scanning the entire E-mail and processing 
all the MIME segments (which can get very tricky when there are embedded 
E-mails with the E-mail, and other similar scenarios).
-Scott

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RE: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread R. Scott Perry


> >> Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS? <<
>
>That's pretty common - the two tests "overlap".

It's pretty common for spam, but should never happen with legitimate mail.

The two tests look for different problems, so no one problem will cause 
both the BADHEADERS and SPAMHEADERS tests to fail, but if there are 
multiple problems, both tests may fail.
 -Scott

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Re: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread R. Scott Perry


>Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS?

No.

No legitimate mail should ever fail the BADHEADERS test.  A legitimate mail 
will only fail that test if it comes from a broken mail client.

Legitimate mail may fail the SPAMHEADERS test, if it is sent from a poorly 
designed mail client (usually one where the programmers felt it would be OK 
for some of the mail it sends to be marked as spam, in return for cheaper 
product).

The BADHEADERS and SPAMHEADERS tests look for different problems, so it is 
possible for an E-mail to fail both of them.
-Scott

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RE: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread Andy Schmidt

>> Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS? <<

That's pretty common - the two tests "overlap".

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Re: [Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread Lee at CybrHost.com

>From our experience, they will.

Lee
-- 
Lee Woolman, 805-987-3643
CybrHost Corp. - High Speed Ecommerce Hosting,
a Miva Premier Hosting Partner

> From: <[EMAIL PROTECTED]>
> Organization: Computerized Horizons
> Reply-To: [EMAIL PROTECTED]
> Date: Wed, 6 Mar 2002 10:59:59 -0600
> To: <[EMAIL PROTECTED]>
> Subject: [Declude.JunkMail] BADHEADERS and SPAMHEADERS
> 
> Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS?
> 
> [EMAIL PROTECTED]
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[Declude.JunkMail] BADHEADERS and SPAMHEADERS

2002-03-06 Thread Paul

Should a legitimate email ever fail both BADHEADERS and SPAMHEADERS?

[EMAIL PROTECTED]
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[Declude.JunkMail] Testing for MIME EOF

2002-03-06 Thread Andy Schmidt

Hi Scott:

Have you ever researched, whether the problem of:

>> Warning: EOF in middle of MIME segment [] <<

would make a good SPAM test?  It sounds like it would be another case of a
broken mail client - so it would fit well into the "BADHEADER" line of
thinking: if it doesn't follow RFCs it's probably some freeware SPAM mailer.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

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Re: [Declude.JunkMail] Changing wieght

2002-03-06 Thread R. Scott Perry


>I am probably just going to use weighting only but I wanted to play around
>with changing it higher and lower to find the right mix. From the doc's it
>looks like I have to change it in two places??

There are two ways you can go about it.

One is to change the existing WEIGHT10 test.  That would (technically) only 
require one change to the \IMail\Declude\global.cfg file (changing the 
"WEIGHT10 weight x x 10 0" to "WEIGHT10 x x 15 0" to get it to use a weight 
of 15).  However, that would be quite misleading (the WEIGHT10 test getting 
triggered on a weight of 15), so you would likely want to change it to 
"WEIGHT15 x x 15 0".  That would also require changing the "WEIGHT10 WARN" 
in the \IMail\Declude\$default$.JunkMail file to "WEIGHT15 WARN".

Or, you can add your own test, by leaving the WEIGHT10 test the way it is, 
and adding "WEIGHT15 weight x x 15 0" to the \IMail\Declude\global.cfg 
file, and "WEIGHT15 WARN" to the \IMail\Declude\$default$.JunkMail file.
-Scott

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[Declude.JunkMail] Changing wieght

2002-03-06 Thread Timothy C. Bohen

I am probably just going to use weighting only but I wanted to play around
with changing it higher and lower to find the right mix. From the doc's it
looks like I have to change it in two places??

Thanks



Timothy C. Bohen
CMSInter.Net LLC / Crystal MicroSystems LLC
===
web   : www.cmsinter.net
email : [EMAIL PROTECTED]
phone : 989.235.5100 x222
fax   : 989.235.5151

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Re: [Declude.JunkMail] What exactly does HOLD do?

2002-03-06 Thread R. Scott Perry


>So here is my question:
>
>Why would I want to HOLD messages?
>
>I mean the way I understand it is I would have to manually go through and
>check them, and I REALLY don't want to mess with that.

Using HOLD is exactly the same as DELETE, except that there is a copy of 
the E-mail on the hard drive.  Using HOLD instead of DELETE doesn't require 
you to go through them all.  Some of customers will go through all the held 
E-mail, but others will hold on to them just in case someone wants a copy 
of an E-mail that was held.  But, depending on your situation (an ISP 
versus a small business, for example), the DELETE action may be fine in 
your situation (it's the action that AOL uses on E-mail that it thinks may 
be spam).
-Scott

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[Declude.JunkMail] What exactly does HOLD do?

2002-03-06 Thread Timothy C. Bohen

I am new to Junkmail and still getting it configured the way I want.

So here is my question:

Why would I want to HOLD messages?

I mean the way I understand it is I would have to manually go through and
check them, and I REALLY don't want to mess with that.

Thanks

Timothy C. Bohen
CMSInter.Net LLC / Crystal MicroSystems LLC
===
web   : www.cmsinter.net
email : [EMAIL PROTECTED]
phone : 989.235.5100 x222
fax   : 989.235.5151

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