I disabled autoreview and was then able to capture the emails that appear to be crashing Declude. They all seem to have one thing in common. The .hdr file has an unusual space as follows:
Written [EMAIL PROTECTED] cmdspc: true helo: 17-94-189-190.cab.prima.net.ar The space between written and the email address doesn't seem to typically appear in SmarterMail's .hdr files however the emails that are crashing Declude appear to consistently have it. I do have a ticket open with Declude so hopefully they can help me out. Mark -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL PROTECTED]) Sent: Saturday, August 02, 2008 5:17 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Declude Crashing Do you have autoreview enabled? If so when Declude crashes on restart it will copy the files (work dir) back into the proc for processing. These types of crashes are most likely assuming no changes to your system a result of a bad message. If you disable autoreview and the crashes stop you can slowly copy the messages from the review folder into the proc to find which is the message that crashes Declude. Darrell Mark Strother wrote: > For the past few hours we've had a real problem with Declude crashing > and I can't figure it out. We're using SmarterMail 4.1 and Declude > 4.1.14A. I've disabled all external plugins and filters and disabled the > viruschecking so it's not related to that. I've cleared out all the > queued messages, restarted everything and it crashes again within > minutes. I've done that several times. Once I managed to get Declude > running for about 10 minutes but then it crashed again. I'm not sure > what else to do. For now I've had to disable Declude. I've turned up all > logging to the highest level and don't see anything of note except > 'Error in envelope file'. > > > > Can anyone provide some help or point in the right direction? We've been > running Declude for 2 or so years and we do see the occasional crash but > typically Windows restarts the service and everything is fine. In the > case it just crashes over and over. > > > > Mark > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. -- ---------------------------------- Check out http://www.invariantsystems.com for utilities for Declude, Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
