RE: [Declude.JunkMail] need to do upgrade for mail.beicorporate.com
Hi Ferrell. You would need to upgrade to 4.11.00 first then upgrade to the latest interim 4.11.xx Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Ferrell Ard [mailto:ferr...@badpuppy.com] Sent: Thursday, November 29, 2012 10:42 AM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] need to do upgrade for mail.beicorporate.com Good Morning David I am getting ready to retire (Dec 21, 2012) and want to get up-do-date on Declude. We are running 4.10.80 ( mail.beicorporate.com) Can I go directly to the latest release (??) of Declude? Or do I need to install 4.11.0 and then do a 2nd upgrade to 4.11.?? Thanks very much Ferrell Ard Badpuppy Enterprises, Inc. 321-631-9500 - Original Message - From: David Barker <mailto:dbar...@declude.com> To: Declude.JunkMail@declude.com Cc: declude.relea...@declude.com Sent: Wednesday, June 06, 2012 10:28 AM Subject: [Declude.JunkMail] Per-Domain & Per-User settings for EZIP We usually don’t post about every interim release however we thought this would be usefull as it has been requested often. (Please Note: you need to be on 4.11.00 to upgrade just the decludeproc, if you are ealier than 4.11.00 use the setup upgrade from your host record on www.declude.com) Interim access can be found on your My Account home page. // 4.11.04 ==> ADD: Allowing EZIP (Encrypted ZIP files) for Domains and Users File: Virus.cfg file ALLOWEZIPTO = used for incoming email ALLOWEZIPFROM = used for outgoing email User configuration= u...@example.com Domain Configuration = example.com Example: ALLOWEZIPTO u...@example.com ALLOWEZIPTO example.com ALLOWEZIPFROM senderaddr...@example.com ALLOWEZIPFROM example.com David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax <mailto:dbar...@declude.com> dbar...@declude.com Description: Description: Description: -declude --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. <>
Re: [Declude.JunkMail] abused whitelist?
I remember a few years back that people were reporting a blank country chain. It may be a glitch that you are seeing. I can't recall the version that it happened in, but I know it has been resolved since then with our newer versions. From: "IMail Admin" Sent: Tuesday, October 23, 2012 4:00 AM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] abused whitelist? The SA on that server isn't active but we're going to move over to SmarterMail with a new Declude anyway. I was figuring that this client's own account must be compromised, since it's their return address. However, why does the country chain come out blank? Thanks, Ben P.S. Yes, I know we have Hijack but - try not to laugh - I've never used it and we've had it for years. From: Linda Pagillo Sent: Monday, October 22, 2012 9:25 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] abused whitelist? Hey fellas, the list is still here, just not very active. I apologize for the delay in my response, Ben. It looks like you may have a compromised account on your server. Do you have a Declude service agreement? If yes, I will be happy to have a look at your server and let you know for sure. If not, you can enable Declude Hijack which is a part of your Declude suite and it should catch the emails being sent from the compromised account. Thanks. From: "andyb@thumpernet" Sent: Monday, October 22, 2012 8:33 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] abused whitelist? Hi, aha! Thanks, Andrew Baldwin an...@thumpernet.com an...@thumpernet.com 315-277-0685 Monday, October 22, 2012, 7:53:29 PM, you wrote: DC> Hi Andy, DC> He sent it to the Declude Junkmail list, of which you are a member. DC> However, the list is pretty much defunct. Declude switched to online forums DC> years ago, which effectively killed the list. DC> Darin. DC> -Original Message- DC> From: andyb@thumpernet DC> Sent: Monday, October 22, 2012 6:03 PM DC> To: Declude.JunkMail@declude.com DC> Subject: Re: [Declude.JunkMail] abused whitelist? DC> Hi, DC> I think you're sending this to the wrong place. Who/what company are DC> you looking for? DC> Thanks, DC> Andrew Baldwin DC> an...@thumpernet.com DC> an...@thumpernet.com DC> 315-277-0685 DC> Monday, October 22, 2012, 2:54:29 PM, you wrote: IA>> IA>> IA>> IA>> IA>> IA>> Hi, IA>> IA>> IA>> IA>> IA>> IA>> We have a client that is getting bounced spams. When I check IA>> the header, it looks like they're being whitelisted through IA>> Declude. I checked the whitelisting settings and only have IA>> "whitelist auth" (autowhitelist is off). Does this mean their IA>> account is hacked? How else could the spam get whitelisted? IA>> IA>> IA>> IA>> IA>> IA>> Here is the Declude header, although I can't figure out why the country DC> chain is blank. IA>> IA>> IA>> IA>> IA>> X-Declude-Sender: off...@somedomain.com [190.0.103.59] IA>> X-Declude-Spoolname: D8baa03aac020.smd IA>> X-Declude-Note: Scanned by Declude 4.2.20 for spam. IA>> "http://www.declude.com/x-note.htm"; IA>> X-Declude-Scan: Score [0] at 11:09:02 on 22 Oct 2012 IA>> X-Declude-Fail: Whitelisted, ZEROHOUR [0] IA>> X-Country-Chain: IA>> IA>> IA>> Thanks, IA>> IA>> IA>> IA>> IA>> IA>> Ben IA>> --- This E-mail came from the Declude.JunkMail mailing list. To IA>> unsubscribe, just send an E-mail to imail...@declude.com, and type IA>> "unsubscribe Declude.JunkMail". The archives can be found at DC> http://www.mail-archive.com. DC> --- DC> This E-mail came from the Declude.JunkMail mailing list. To DC> unsubscribe, just send an E-mail to imail...@declude.com, and DC> type "unsubscribe Declude.JunkMail". The archives can be found DC> at http://www.mail-archive.com. DC> --- DC> This E-mail came from the Declude.JunkMail mailing list. To DC> unsubscribe, just send an E-mail to imail...@declude.com, and DC> type "unsubscribe Declude.JunkMail". The archives can be found DC> at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] abused whitelist?
Hey fellas, the list is still here, just not very active. I apologize for the delay in my response, Ben. It looks like you may have a compromised account on your server. Do you have a Declude service agreement? If yes, I will be happy to have a look at your server and let you know for sure. If not, you can enable Declude Hijack which is a part of your Declude suite and it should catch the emails being sent from the compromised account. Thanks. From: "andyb@thumpernet" Sent: Monday, October 22, 2012 8:33 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] abused whitelist? Hi, aha! Thanks, Andrew Baldwin an...@thumpernet.com an...@thumpernet.com 315-277-0685 Monday, October 22, 2012, 7:53:29 PM, you wrote: DC> Hi Andy, DC> He sent it to the Declude Junkmail list, of which you are a member. DC> However, the list is pretty much defunct. Declude switched to online forums DC> years ago, which effectively killed the list. DC> Darin. DC> -Original Message- DC> From: andyb@thumpernet DC> Sent: Monday, October 22, 2012 6:03 PM DC> To: Declude.JunkMail@declude.com DC> Subject: Re: [Declude.JunkMail] abused whitelist? DC> Hi, DC> I think you're sending this to the wrong place. Who/what company are DC> you looking for? DC> Thanks, DC> Andrew Baldwin DC> an...@thumpernet.com DC> an...@thumpernet.com DC> 315-277-0685 DC> Monday, October 22, 2012, 2:54:29 PM, you wrote: IA>> IA>> IA>> IA>> IA>> IA>> Hi, IA>> IA>> IA>> IA>> IA>> IA>> We have a client that is getting bounced spams. When I check IA>> the header, it looks like they're being whitelisted through IA>> Declude. I checked the whitelisting settings and only have IA>> "whitelist auth" (autowhitelist is off). Does this mean their IA>> account is hacked? How else could the spam get whitelisted? IA>> IA>> IA>> IA>> IA>> IA>> Here is the Declude header, although I can't figure out why the country DC> chain is blank. IA>> IA>> IA>> IA>> IA>> X-Declude-Sender: off...@somedomain.com [190.0.103.59] IA>> X-Declude-Spoolname: D8baa03aac020.smd IA>> X-Declude-Note: Scanned by Declude 4.2.20 for spam. IA>> "http://www.declude.com/x-note.htm"; IA>> X-Declude-Scan: Score [0] at 11:09:02 on 22 Oct 2012 IA>> X-Declude-Fail: Whitelisted, ZEROHOUR [0] IA>> X-Country-Chain: IA>> IA>> IA>> Thanks, IA>> IA>> IA>> IA>> IA>> IA>> Ben IA>> --- This E-mail came from the Declude.JunkMail mailing list. To IA>> unsubscribe, just send an E-mail to imail...@declude.com, and type IA>> "unsubscribe Declude.JunkMail". The archives can be found at DC> http://www.mail-archive.com. DC> --- DC> This E-mail came from the Declude.JunkMail mailing list. To DC> unsubscribe, just send an E-mail to imail...@declude.com, and DC> type "unsubscribe Declude.JunkMail". The archives can be found DC> at http://www.mail-archive.com. DC> --- DC> This E-mail came from the Declude.JunkMail mailing list. To DC> unsubscribe, just send an E-mail to imail...@declude.com, and DC> type "unsubscribe Declude.JunkMail". The archives can be found DC> at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Pakistan Messages
Hi Todd. Could you please send me a few headers from these messages along with a copy of your global.cfg and diags.txt file? Please send it to supp...@declude.com . Thanks! Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com -Original Message- From: Todd Richards [mailto:to...@nnepa.com] Sent: Tuesday, May 08, 2012 3:33 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Pakistan Messages Hi All – We have a client who is getting Pakistan messages early every morning like clockwork. They are coming through Google Groups, and are passing the Declude tests with flying colors. Has anyone else seen these, and if so, any ideas on how to block them? Thanks! Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] invisible attachments?
Hi Ben. I do not believe this is a Declude issue because I have never seen Declude actually strip an attachment. However, you may want to test to be sure by disabling Declude for a minute and having someone send a test through. Linda Pagillo Declude Technical Support Engineer 866-332-5833 Ext. 2 lpagi...@declude.com From: Imail Admin [mailto:imailad...@bcwebhost.net] Sent: Monday, March 12, 2012 10:05 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] invisible attachments? Thanks Steve. That's the kind of solution I'd already found which doesn't help. In fact, in the discussion on that link there are some whose problems were apparently not resolved and others where they were solved. Ben - Original Message - From: Steve Cirivello <mailto:scirive...@compuserve.com> To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:44 PM Subject: Re: [Declude.JunkMail] invisible attachments? Perhaps this issue: http://www.tomshardware.com/forum/236687-49-outlook-express-attachments along with Microsoft Support Article ID 197066 Steve - Original Message - From: Imail Admin <mailto:imailad...@bcwebhost.net> To: Declude.JunkMail@declude.com Sent: Monday, March 12, 2012 6:10 PM Subject: [Declude.JunkMail] invisible attachments? Hi, I have a problem with invisible attachments and I'm wondering if it's an IMail problem, a Declude problem, or something else. A law firm that I've dealt with for a long time recently has a problem that messages send to us with attachments sometimes don't display the attachments. They leave the sender with an attachment, but they arrive with no clue that there is an attachment. If I forward them on to a gmail account I use for testing, then the attachments are visible there. I've tested this with both Outlook Express and Mail Live on the receiving end and see nothing about the attachments. I check on an Android phone using K-9 and it doesn't show the attachments but does show the mail.dat file usually associated with Outlook and the formatting of messages (and these senders are using Outlook with MS Exchange). However, the usual fix (use Plain Text Only) doesn't seem to help. My first thought was that the attachments were getting stripped (by Declude?) at our server. But since they still seem to be there once I forward to the gmail account, that excludes that idea. I haven't had any problems receiving test JPG files as attachments and sometimes their PDF files get through just fine. So any idea what's going on here? Thanks, Ben --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] FTC Permanently Shuts Down Notorious Rogue Internet Service Provider
Wow Andy. Great read. Thank you for passing it along. From: Andy Schmidt Sent: Tuesday, June 01, 2010 9:26 AM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] FTC Permanently Shuts Down Notorious Rogue Internet Service Provider http://www.ftc.gov/opa/2010/05/perm.shtm --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Declude 4.9.39 Interim Release Notes
HAHAHAHA!! There ya go Andy!! We work fast as lightning ;-) - Original Message - From: "an...@thumpernet" To: "David Barker" Sent: Wednesday, November 04, 2009 11:32 AM Subject: Re: [Declude.JunkMail] Declude 4.9.39 Interim Release Notes > Hi, > > Yea! Where is the update? I'd like to install it... > > Thanks, > Andrew Baldwin > > an...@thumpernet.com > http://www.thumpernet.com > 315-282-0020 > > Wednesday, November 4, 2009, 12:11:50 PM, you wrote: > > DB> Please note these releases are interim and still considered beta. > DB> Any test feedback would be appreciated. > DB> > DB> > DB> 4.9.39 Added a function to send a notify e-mail when hijack is > DB> triggered and e-mails are being held in the Hold2 folder > DB> > DB> To turn the Hijack e-mail notify on add the following directive to the hijack.cfg. > DB> > DB> HIJNOTIFY ON > DB> > DB> Add the include HijackNotify.eml into the \Declude directory. The > DB> recipient of the email can be modified. > DB> > DB> > DB> 4.8.39 IPBYPASS can be configured with CIDR > DB> > DB> > DB> 4.8.38 Add the Recipient, mailfrom and subject information to the blklst.txt file. > DB> > DB> the format blklst.txt file is > DB> > DB> > DB> Date|time|spool#|IP|TotalWeight|LastAction|RecpList|mailfrom|subject|testsfa iled > DB> > DB> > DB> Example: > DB> > DB> Multiple Recipients: > DB> > DB> 10/14/2009|11:40:06.109|53|24.177.234.76|18|s...@hcss.net,s...@hcss.net,test i...@yahoo,beg...@yahoo.com,donotl...@gmail, > > DB> |owner-nolist-30960_*bigm**ridgewoodcable*-...@soar.soulfulbliss.com|[59]Gua ranteed*-payment-center|CATCHALLMAILS=0,NOL > > DB> EGITCONTENT=0,IPNOTINMX=0,SORBS-DUL=5,FIVETEN-SRC=2,ZEN=7,SORBS=7,DYNHELO=5, FROMNOMATCH=2,WEIGHT10=10,WEIGHT14=14,| > DB> > DB> > DB> One Recipient: > DB> > DB> 10/14/2009|11:40:06.296|15|218.16.123.185|37|s...@hcss.net,|info_claimsproce ssgabjgfu...@gmx.net|CONTACT AGENT FOR > > DB> CONFIRMATION|CATCHALLMAILS=0,NOLEGITCONTENT=0,IPNOTINMX=0,FIVETEN-SRC=2,NJAB L=4,BASE64=4,CMDSPACE=8,DYNHELO=5,HELOBOGUS > DB> =5,REVDNS=10,SPFFAIL=10,WEIGHT10=10,WEIGHT14=14,WEIGHT20=20,WEIGHT30=30,| > DB> > DB> > DB> > DB> 4.8.37 PostiniFix, Add a new directive POSTINIFIX ON/OFF goes in the declude.cfg file > DB> > DB> Configuration: > DB> > DB> In declude.cfg file: “POSTINIFIXON “ in order for the Posting Fix to work > DB> > DB> > DB> > DB> 4.8.36 Fix for Virus test was not catching the EICAR test due to e-mail formatting > DB> > DB> > DB> > DB> 4.7.35 Added support for IMail SQL Database for AUTOWHITELIST. > DB> > DB> > DB> > DB> David Barker > DB> VP Operations Declude > DB> Your Email security is our business > DB> 978.499.2933 office > DB> 978.988.1311 fax > DB> dbar...@declude.com > DB> > > > DB> --- > DB> This E-mail came from the Declude.JunkMail mailing list. To > DB> unsubscribe, just send an E-mail to imail...@declude.com, and > DB> type "unsubscribe Declude.JunkMail". The archives can be found > DB> at http://www.mail-archive.com. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to imail...@declude.com, and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Missing Messages
Scott, I received your message and I will be calling you shortly to have a look at your server. Thanks. - Original Message - From: "Scott Fosseen [Prairie Lakes AEA]" To: "decludejunkmail" Sent: Wednesday, August 26, 2009 1:39 PM Subject: [Declude.JunkMail] Missing Messages > I am running SmarterMail 5 with declude. > > My mail server has been a little odd for the last few days. I have people > complaining about not getting mail, but yet some mail is getting through. > > One particular problem. > > I can send an email from outside the problem mail server. I see the message > in the SMTP log file, but it never shows in the Virus or Junkmail log. I > don't seem to have any folders that are growing in size, I just don't see > where the message went, or why it was not processed by Declude. > > I am running a tail on the log files, and there are messages going through > just fine as well. > _ > This email and any files transmitted with it are confidential and intended > solely for the use of the individual or entity to whom they are addressed. > If you are not the named addressee you should not disseminate, distribute or > copy this e-mail. Your are asked to notify the sender immediately by e-mail > if you have received this e-mail by mistake and delete this e-mail from your > system. Please note that any views or opinions presented in this email are > solely those of the author and do not necessarily represent those of Prairie > Lakes Area Education Agency. Prairie Lakes Area Education Agency accepts no > liability for any damage caused by any virus transmitted by this email. - > _ > Scott Fosseen - Systems Engineer - Prairie Lakes AEA - > http://www.aea8.k12.ia.us/tech > _ > Upper Case: The luggage on the top of the pile. > Caps Lock: A fastening to keep your hat on your head. > Keyboard: The row of hooks where you keep your keys. > Space Bar: A sleazy joint where Martians like to hang out. > _ > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to imail...@declude.com, and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
re: [Declude.JunkMail] Prioritizing Tests
Michael, check out this KB article. It will explain alot. Also, you can only use the directives in filters, not with the RBLs. http://support.declude.com/Customer/KBArticle.aspx?articleid=72 From: "Michael Cummins" Sent: Wednesday, July 22, 2009 8:15 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Prioritizing Tests I seem to recall that somewhere in Declude, in a custom filter if I remember correctly (and do not profess to) that you can tell Declude to not process any further if it has already accumulated a certain weight. Can you do that with RBLs and the like? That would cut down on the DNS traffic, wouldn't it? If I could process my third party tests like Sniffer and INVURIBL and decide whether or not it is even necessary to even make scores of RBL checks, for example... -- Michael --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Imail 11
Yes. Declude is compatible with Imail 11. I have already set up 3 csutomer's servers with Imail 11 and Declude and it runs perfectly. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.2 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Direct: 978-225-8347 Office: 978.499.2933 Ext.2 Toll Free: 1-866.332.5833 Ext.2 Fax: 978.334.0700 Email: lpagi...@declude.com - Original Message - From: Ferrell Ard To: declude.junkmail@declude.com Sent: Friday, April 17, 2009 2:54 PM Subject: Re: [Declude.JunkMail] Imail 11 Have not seen a reply to this - and we are considering moving to IMail 11 soon. Any thoughts from anyone? Thanks - Original Message - From: Scott Fisher To: declude.junkmail@declude.com Sent: Wednesday, April 15, 2009 9:51 AM Subject: [Declude.JunkMail] Imail 11 Has Declude been tested with Imail 11? If not, does Declude have an ETA? I note the SMTP engine has been rewritten in .NET for improved plug-in capatibility. Scott Fisher | IT Director FARM PROGRESS COMPANIES | 255 38th Avenue, Suite P | St. Charles, IL 60174-5410 630/462-2323 | Fax 630/462-2957 | sfis...@farmprogress.com www.FarmProgress.com This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. Although Farm Progress Companies has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. <>
Re: [Declude.JunkMail] Declude Crashes
Scott, this is the exact line that it's tripping on (\b([A-Z0-9]|\W){250}\b)
If you have any further questions, please do not hesitate to contact me
either by email or call Toll free 1-866-332-5833 Ext.2
Linda Pagillo
Technical Support Engineer | Declude
Your Email Security is our business
Direct: 978-225-8347
Office: 978.499.2933 Ext.2
Toll Free: 1-866.332.5833 Ext.2
Fax: 978.334.0700
Email: lpagi...@declude.com
- Original Message -
From: Scott Fisher
To: declude.junkmail@declude.com
Sent: Thursday, April 16, 2009 2:11 PM
Subject: RE: [Declude.JunkMail] Declude Crashes
So if we are using our own custom filters, what kind of filter rules should
we be watching out for?
-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Linda
Pagillo
Sent: Thursday, April 16, 2009 9:36 AM
To: declude.junkmail@declude.com
Cc: declude.vi...@declude.com
Subject: [Declude.JunkMail] Declude Crashes
Hi everyone. I wanted to make you all aware of a possible issue that you may
be having. There is a rash of spam that has been going around for the past 3
days. The spam has malformed headers which are causing Declude to crash
repeatedly.
We were able to find where it was crashing Declude. If you are experiencing
this issue you need to go to your global.cfg file and comment out your
FILTER-SCAM and FILTER-SPAM lines then restart your decludeproc service. This
will stop the crashing.
There is a line in those filters which is causing Declude to crash when it
sees the malformed headers. We have identified which line it is and we are
working on figuring out why it causes Declude to crash. In the mean time,
commenting out those 2 filters will work to stop the crashes.
Also, remember to check your review folder under your proc directory for any
mail that was placed there yesterday and today. If you find mail there, you can
move it to your proc directory after you comment out the filters and declude
will process it normally. If you have a large amount of mail in review, I
suggest that you move it in smaller batches at a time so Declude can handle it
more efficiently.
If you have any questions, please post them to this list. I will be checking
my mail all day. Thank you.
If you have any further questions, please do not hesitate to contact me
either by email or call Toll free 1-866-332-5833 Ext.2
Linda Pagillo
Technical Support Engineer | Declude
Your Email Security is our business
Direct: 978-225-8347
Office: 978.499.2933 Ext.2
Toll Free: 1-866.332.5833 Ext.2
Fax: 978.334.0700
Email: lpagi...@declude.com
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RE: Re[6]: [Declude.JunkMail] DNS Changes
Thanks Kevin. I will be sure to pass this info on to the customers that i speak
with.
From: "Kevin Bilbee" <[EMAIL PROTECTED]>
Sent: Thursday, October 09, 2008 2:19 PM
To: declude.junkmail@declude.com
Subject: RE: Re[6]: [Declude.JunkMail] DNS Changes
I have a suggestion since DNS is so critical to Declude. A secure recursive
bind implementation can be setup in less than 5 minutes.
How is this difficult? There is no learning DNS.
Steps - Tested with Bind 9.5.0-P2 Windows XP/2003/2008 Binary Kit
1) Download BIND
http://www.isc.org/index.pl?/sw/bind/index.php
2) Install Bind
a. Unzip and run BINDInstall.exe
b. Give the service account a strong password
c. Do not start bind service after install
3) Configure Bind
a. Go to c:\windows\system32\dns and give the service account "named"
read\write permissions to the etc folder
b. Place the attached files into the etc folder.
c. Open a command propmt
i. CD to
c:\windows\system32\dns\bin
ii. Run
rndc-confgen -a
d. Change the first line of the named.conf file to your IP range that
needs recursive DNS. I would use the ip address of the mail server and
12.0.0.1. change the 169.14.238.0/24 to the IP of your mail server.
acl "dmz" { 169.14.238.0/24; 127.0.0.1; };
4) Start bind and make some queries
This process takes less than 5 minutes. You now have a reliable easily
upgradeable recursive DNS dedicated to your mail server.
Kevin Bilbee
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo
Sent: Thursday, October 09, 2008 8:47 AM
To: declude.junkmail@declude.com
Subject: re: Re[6]: [Declude.JunkMail] DNS Changes
Sandy,
Yes, things may be slowed down a bit by using a DNS server over a
> WAN,
how many people i speak with who do not have the recursive option
> set on their DNS servers...
... even more so, they are using their ISP's DNS server and the ISP
> does not allow recursive lookups because of the high traffic.
We have no bearing on how people choose to run their business or
> educate their employees.
I will work on getting a few articles together next week. If you
> would like to contribute your extensive knowledge of DNS, shoot me
> an email at [EMAIL PROTECTED] and i will glady add your
> information.
Sent: Thursday, October 09, 2008 4:44 AM
To: "Linda Pagillo"
Subject: Re[6]: [Declude.JunkMail] DNS Changes
> In a perfect world this would be correct, but as you already know
> from working in the IT profession, no server, DNS or otherwise has
> an uptime of 100%.
A single physical "DNS server" may go down, sure, whatever. The DNS
config (redundant DNS servers or load-balanced on a virtual IP) used
by a mail infrastructure _must_ be 100% as available as the
mailservers themselves. I'm certain that everybody on this list who
runs a hosting provider or supports a large company completely agrees
and has built their infrastructure accordingly.
My clients always have DNS resolution -- yes, _100% of the time that
they are connected to the internet_ -- as is commonplace in
enterprise-class IT (if not in all "enterprise" IT). It is not so in
SMB IT, to be sure, but for your (presumably) SMB clients, we are
likely talking about making DNS _as available as a
single-point-of-failure MX_. That can mean running caching DNS on the
same box. If an admin can't keep a modern DNS daemon running on the
mailserver, then their mail should be outsourced. Period.
> Yes, things may be slowed down a bit by using a DNS server over a
> WAN,
Will certainly be slowed down, no "may", let's please be clear about
this.
> but in my experience, it's more reliable to use the OpenDNS servers
> with Declude because they are configured properly for use of the RBL
> tests.
An OpenDNS server is not "more reliable" for RBL lookups than local
recursive DNS servers. It is "more reliable" than overloaded ISP DNS
servers. That is not the same statement.
> You'd be suprised how many people i talk to in a week who have very
> little understanding about the role DNS plays in having these tests
> work properly.
I wouldn't be surprised at all... and I wouldn't be surprised if, nnn
months after they magically switch to OpenDNS, they _still_ have very
little understanding of DNS and how to troubleshoot SMTP sending and
receiving problems. Because you've patched the problem, but you
haven't educated them one bit by telling them that DNS -- rather than
being the mail-critical, distributed, scaleable, high-performance,
learnable, fairly brilliant protocol that it is -- is something they
should get from a free pro
re: Re[6]: [Declude.JunkMail] DNS Changes
Sandy, Yes, things may be slowed down a bit by using a DNS server over a > WAN, how many people i speak with who do not have the recursive option > set on their DNS servers... ... even more so, they are using their ISP's DNS server and the ISP > does not allow recursive lookups because of the high traffic. We have no bearing on how people choose to run their business or > educate their employees. I will work on getting a few articles together next week. If you > would like to contribute your extensive knowledge of DNS, shoot me > an email at [EMAIL PROTECTED] and i will glady add your > information. Sent: Thursday, October 09, 2008 4:44 AM To: "Linda Pagillo" Subject: Re[6]: [Declude.JunkMail] DNS Changes > In a perfect world this would be correct, but as you already know > from working in the IT profession, no server, DNS or otherwise has > an uptime of 100%. A single physical "DNS server" may go down, sure, whatever. The DNS config (redundant DNS servers or load-balanced on a virtual IP) used by a mail infrastructure _must_ be 100% as available as the mailservers themselves. I'm certain that everybody on this list who runs a hosting provider or supports a large company completely agrees and has built their infrastructure accordingly. My clients always have DNS resolution -- yes, _100% of the time that they are connected to the internet_ -- as is commonplace in enterprise-class IT (if not in all "enterprise" IT). It is not so in SMB IT, to be sure, but for your (presumably) SMB clients, we are likely talking about making DNS _as available as a single-point-of-failure MX_. That can mean running caching DNS on the same box. If an admin can't keep a modern DNS daemon running on the mailserver, then their mail should be outsourced. Period. > Yes, things may be slowed down a bit by using a DNS server over a > WAN, Will certainly be slowed down, no "may", let's please be clear about this. > but in my experience, it's more reliable to use the OpenDNS servers > with Declude because they are configured properly for use of the RBL > tests. An OpenDNS server is not "more reliable" for RBL lookups than local recursive DNS servers. It is "more reliable" than overloaded ISP DNS servers. That is not the same statement. > You'd be suprised how many people i talk to in a week who have very > little understanding about the role DNS plays in having these tests > work properly. I wouldn't be surprised at all... and I wouldn't be surprised if, nnn months after they magically switch to OpenDNS, they _still_ have very little understanding of DNS and how to troubleshoot SMTP sending and receiving problems. Because you've patched the problem, but you haven't educated them one bit by telling them that DNS -- rather than being the mail-critical, distributed, scaleable, high-performance, learnable, fairly brilliant protocol that it is -- is something they should get from a free provider over the WAN. By the way, I completely support shops that outsource their anti-spam/anti-virus + their mailboxes (and just about everything else) using OpenDNS for web browsing, since otherwise they would have to support their first reliable, recursive DNS server(s). But if you are capable of supporting your own anti-abuse and mailbox servers, _you are capable of supporting a recursive DNS server_. Or you lied about the first part. > I don't consider the questions that are asked by our customers as > "stupid stuff that is not our fault", especially the questions about > how DNS plays an important role in our product. But you know very well what I mean by "stupid stuff...". These are the issues you have to deal with that cause collateral damage to the reputation of your product or service, even though you have no direct control over the problem area. In my password example, people with bad memories or unstuck post-it notes are not your fault. But you don't yell at them, and you don't tell them to rely on somebody else's account. You do the smart thing and reset their password. Likewise for people that can't open their corporate e-mail account because they forgot to plug in their LAN cable when they came back from a trip. You don't hang up on them, and you don't tell to go down to the local coffee shop and use their GMail account. You tell them how to deal with the problem, not how to avoid it. > When a customer comes to me in a panic about their mail backing up > and causing delays, they are quite happy when we diagnose, fix and > educate them about the issue, DNS related or otherwise. I do not see > that as "bad" service. We provide some of the best support > available. If you would like to see the thank you letters and cards > that i receive each year, i will gladly
re: Re[4]: [Declude.JunkMail] DNS Changes
Sandy... >Uptime should be 100% on DNS servers. It's 2008! This should not even >be a consideration. No matter how wonderfully they work, a >high-traffic mail server will _always_ be slowed down by using DNS >servers over a WAN. In a perfect world this would be correct, but as you already know from working in the IT profession, no server, DNS or otherwise has an uptime of 100%. I have yet to see one that does in the 10 years that i have been an IT professional. Yes, things may be slowed down a bit by using a DNS server over a WAN, but in my experience, it's more reliable to use the OpenDNS servers with Declude because they are configured properly for use of the RBL tests. You'd be suprised how many people i talk to in a week who have very little understanding about the role DNS plays in having these tests work properly. >Well... anyone running a help desk for an otherwise stable >product/environment sees the majority of questions for stupid stuff >that is not your fault. Does that mean that corporate help desks, >which are constantly saddled with password resets and access requests, >should just tell users to share the same user account + password? >(Some do: bad ones.) I don't consider the questions that are asked by our customers as "stupid stuff that is not our fault", especially the questions about how DNS plays an important role in our product. When a customer comes to me in a panic about their mail backing up and causing delays, they are quite happy when we diagnose, fix and educate them about the issue, DNS related or otherwise. I do not see that as "bad" service. We provide some of the best support available. If you would like to see the thank you letters and cards that i receive each year, i will gladly show them to you. In my years of working in this business, i have never come across a technical support agent that spent hours on the phone with me (on holidays, weekends, after hours and days off) providing me with an educated, detailed description and resolution of a problem i was having. I have never had a technical support agent give me their personal cell phone number so that i could reach them in their worst time of need. We proudly go above and beyond the call of duty. If that is considered bad service, i don't know what to say. Sent: Thursday, October 09, 2008 1:44 AM To: "Linda Pagillo" Subject: Re[4]: [Declude.JunkMail] DNS Changes > Kevin, in our experience, the two OpenDNS servers (208.67.220.220 > and 208.67.222.222) that we suggest be used with Declude, work > wonderfully and the uptime is excellent. Uptime should be 100% on DNS servers. It's 2008! This should not even be a consideration. No matter how wonderfully they work, a high-traffic mail server will _always_ be slowed down by using DNS servers over a WAN. > Like i said earlier, we here in support see a lot of problems from > our customer's in-house DNS servers failing to do recursive lookups. Well... anyone running a help desk for an otherwise stable product/environment sees the majority of questions for stupid stuff that is not your fault. Does that mean that corporate help desks, which are constantly saddled with password resets and access requests, should just tell users to share the same user account + password? (Some do: bad ones.) > Giving our customers the suggestion and the option to use the > OpenDNS server(s) is exactly that, a suggestion and an option. Actually, what you said was "I suggest always using 208.67.220.220 because you will never have to rely on your internal DNS" -- that is not an idle option but a pretty firm prescription from the company. Guess it depends on whether "suggest" beats "always" or vice versa. > You can use any DNS server that does recursive lookups. The problem is, > most of the people we come across on a daily basis do not have > recursive lookup option set up on their local DNS servers. All companies either have an internal recursive DNS server (maybe they don't know its IP?) or already use their ISPs DNS or some other remote DNS service like OpenDNS. Are you talking about people who have a DNS server running on localhost, but not a recursive server, and have deliberately set Declude to use this server instead of the fully functioning one they must have in order to send mail? G-d help us if these people are blithely switching to OpenDNS instead of taking their DNS illiteracy seriously! I would submit that you are both (a) doing your own product a disservice by hampering its performance AND (b) doing your client a disservice by treating their management like "It's okay that your IT person doesn't know how to configure/locate the simplest possible DNS setup, he/she can still be a responsible mail admin." This may be a good way to grab more Declude users who would otherwise o
RE: Re[2]: [Declude.JunkMail] DNS Changes
Kevin, in our experience, the two OpenDNS servers (208.67.220.220 and 208.67.222.222) that we suggest be used with Declude, work wonderfully and the uptime is excellent. Like i said earlier, we here in support see a lot of problems from our customer's in-house DNS servers failing to do recursive lookups. Giving our customers the suggestion and the option to use the OpenDNS server(s) is exactly that, a suggestion and an option. You can use any DNS server that does recursive lookups. The problem is, most of the people we come across on a daily basis do not have recursive lookup option set up on their local DNS servers. From: "Kevin Bilbee" <[EMAIL PROTECTED]> Sent: Wednesday, October 08, 2008 7:06 PM To: declude.junkmail@declude.com Subject: RE: Re[2]: [Declude.JunkMail] DNS Changes I would have to agree with sandy. I use Open DNS at home as an extra step to keep my kids off of unwanted web site, I also use other measures. Two week ago we had no DNS services for an hour from OpenDNS. This would definitely cause issues with a mail server. I would place a CACHIND DNS software on the local machine. We use BIND and do not have a single problem with it. It runs solid. We are on W2k SmarterMail. Kevin Bilbee From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Wednesday, October 08, 2008 2:30 PM To: declude.junkmail@declude.com Subject: re: Re[2]: [Declude.JunkMail] DNS Changes Sandy, we suggest that you use the one that we recommend because 95% of issues with declude are related to in-house DNS servers not working to do recursive lookups correctly causing problems for our customers. I'm sure Todd has the skills to support his own DNS server as well, but that has nothing to do with why we suggest to use ours. We have seen the problem with in-house DNS servers so many times that we thought it would be a good idea to provide a suggestion to our customers. From: "Sanford Whiteman" <[EMAIL PROTECTED]> Sent: Wednesday, October 08, 2008 5:06 PM To: "Linda Pagillo" Subject: Re[2]: [Declude.JunkMail] DNS Changes > Also, we suggest that you use the following DNS server with Declude > 208.67.220.220. This is an OpenDNS server and it is extremely reliable. Sorry to be meddlesome, but recommending that a single, remote, uncontrolled DNS server "always" be used for Declude's RBL lookups kinda flies in the face of best practices. The very reason people run their own recursive DNS servers is to increase performance, and in 2008, if you can't install and support one of the several high-performance DNS servers out there (Simple DNS, PowerDNS, BIND, MS DNS) for recursive use only, chances are you should be outsourcing your anti-spam measures as well. From experience, I'm sure Todd has the skills to support his own DNS, so it seems defeatist to suggest he do otherwise after this migration period. --Sandy Sanford Whiteman, Chief Technologist Broadleaf Systems, a division of Cypress Integrated Systems, Inc. e-mail: [EMAIL PROTECTED] SpamAssassin plugs into Declude! http://www.imprimia.com/products/software/freeutils/SPAMC32/download/release/ Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail Aliases! http://www.imprimia.com/products/software/freeutils/exchange2aliases/download/release/ http://www.imprimia.com/products/software/freeutils/ldap2aliases/download/release/ --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
re: Re[2]: [Declude.JunkMail] DNS Changes
Sandy, we suggest that you use the one that we recommend because 95% of issues with declude are related to in-house DNS servers not working to do recursive lookups correctly causing problems for our customers. I'm sure Todd has the skills to support his own DNS server as well, but that has nothing to do with why we suggest to use ours. We have seen the problem with in-house DNS servers so many times that we thought it would be a good idea to provide a suggestion to our customers. From: "Sanford Whiteman" <[EMAIL PROTECTED]> Sent: Wednesday, October 08, 2008 5:06 PM To: "Linda Pagillo" Subject: Re[2]: [Declude.JunkMail] DNS Changes > Also, we suggest that you use the following DNS server with Declude > 208.67.220.220. This is an OpenDNS server and it is extremely reliable. Sorry to be meddlesome, but recommending that a single, remote, uncontrolled DNS server "always" be used for Declude's RBL lookups kinda flies in the face of best practices. The very reason people run their own recursive DNS servers is to increase performance, and in 2008, if you can't install and support one of the several high-performance DNS servers out there (Simple DNS, PowerDNS, BIND, MS DNS) for recursive use only, chances are you should be outsourcing your anti-spam measures as well. From experience, I'm sure Todd has the skills to support his own DNS, so it seems defeatist to suggest he do otherwise after this migration period. --Sandy Sanford Whiteman, Chief Technologist Broadleaf Systems, a division of Cypress Integrated Systems, Inc. e-mail: [EMAIL PROTECTED] SpamAssassin plugs into Declude! http://www.imprimia.com/products/software/freeutils/SPAMC32/download/release/ Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail Aliases! http://www.imprimia.com/products/software/freeutils/exchange2aliases/download/release/ http://www.imprimia.com/products/software/freeutils/ldap2aliases/download/release/ --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] DNS Changes
You're welcome! It's my pleasure! From: "Todd Richards" <[EMAIL PROTECTED]> Sent: Tuesday, October 07, 2008 6:20 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] DNS Changes Thanks Linda. It does seem like the spam has gone down, but I will make the changes you suggested and see what happens. I appreciate the great support! Todd From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Tuesday, October 07, 2008 4:22 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] DNS Changes Todd, you can uncomment the line in the global.cfg and change the 127.0.0.1 to 208.67.220.220. Yes, my educated guess would be that your spam increase is directly related to the DNS server move. I suggest always using 208.67.220.220 because you will never have to rely on your internal DNS for Declude to run it's RBL tests properly. From: "Todd Richards" <[EMAIL PROTECTED]> Sent: Tuesday, October 07, 2008 5:03 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] DNS Changes Hi Linda - Thanks for that info. Actually, the DNS line in my global.cfg is listed as "#DNS 127.0.0.1", so it's commented out. It's probably been this way for a long time so what would that suggest? One other time when we saw an increase in spam, it had to do with the fact that my DNS server froze up. A reboot of the DNS server all but fixed it. So I assumed that this "increase" would also be related to DNS issues since I just moved my main DNS server. Should I uncomment it and use the DNS address that you suggested? My mail server will be moving to a new location soon as well, so I hate to set it all up to rely on an internal DNS server that won't be immediately available to it in the next week. Todd From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Tuesday, October 07, 2008 1:54 PM To: declude.junkmail@declude.com Subject: re: [Declude.JunkMail] DNS Changes Todd, changing the DNS in the actual diags.txt file will do nothing. This is just a text file that is generated from information in the .cfg files. In order to change the DNS that declude uses, you must add the following line to your global.cfg. file... DNS xxx.xxx.xxx.xxx Change the x's to the IP of your DNS server. Once you do this, delete your current diags.txt, restart the decludeproc service and a new diags.txt will be generated and your new DNS server will show in the diags.txt and it will be used within Declude. Also, we suggest that you use the following DNS server with Declude 208.67.220.220. This is an OpenDNS server and it is extremely reliable. From: "Todd Richards" <[EMAIL PROTECTED]> Sent: Tuesday, October 07, 2008 2:48 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] DNS Changes Hi everyone - I moved my primary internal DNS server to a new location last night (seeing up another site in the WAN), and had planned on using the other DNS servers. However, since moving it my spam has been "high". I changed the DNS to the other server in the "diags.txt", and the "invURIBL.exe.config" (for invURIBL). That helped, but am still getting some more that I don't normally get. I just realized that there was a setting in IMail Admin too, so that just got changed. Anything else that you can think of that I need to check/change? Also, regarding the diags.txt and the invURIBL config files, is it possible to set more than one DNS server? Thanks! Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] DNS Changes
Todd, you can uncomment the line in the global.cfg and change the 127.0.0.1 to 208.67.220.220. Yes, my educated guess would be that your spam increase is directly related to the DNS server move. I suggest always using 208.67.220.220 because you will never have to rely on your internal DNS for Declude to run it's RBL tests properly. From: "Todd Richards" <[EMAIL PROTECTED]> Sent: Tuesday, October 07, 2008 5:03 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] DNS Changes Hi Linda - Thanks for that info. Actually, the DNS line in my global.cfg is listed as "#DNS 127.0.0.1", so it's commented out. It's probably been this way for a long time so what would that suggest? One other time when we saw an increase in spam, it had to do with the fact that my DNS server froze up. A reboot of the DNS server all but fixed it. So I assumed that this "increase" would also be related to DNS issues since I just moved my main DNS server. Should I uncomment it and use the DNS address that you suggested? My mail server will be moving to a new location soon as well, so I hate to set it all up to rely on an internal DNS server that won't be immediately available to it in the next week. Todd From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Tuesday, October 07, 2008 1:54 PM To: declude.junkmail@declude.com Subject: re: [Declude.JunkMail] DNS Changes Todd, changing the DNS in the actual diags.txt file will do nothing. This is just a text file that is generated from information in the .cfg files. In order to change the DNS that declude uses, you must add the following line to your global.cfg. file... DNS xxx.xxx.xxx.xxx Change the x's to the IP of your DNS server. Once you do this, delete your current diags.txt, restart the decludeproc service and a new diags.txt will be generated and your new DNS server will show in the diags.txt and it will be used within Declude. Also, we suggest that you use the following DNS server with Declude 208.67.220.220. This is an OpenDNS server and it is extremely reliable. From: "Todd Richards" <[EMAIL PROTECTED]> Sent: Tuesday, October 07, 2008 2:48 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] DNS Changes Hi everyone - I moved my primary internal DNS server to a new location last night (seeing up another site in the WAN), and had planned on using the other DNS servers. However, since moving it my spam has been "high". I changed the DNS to the other server in the "diags.txt", and the "invURIBL.exe.config" (for invURIBL). That helped, but am still getting some more that I don't normally get. I just realized that there was a setting in IMail Admin too, so that just got changed. Anything else that you can think of that I need to check/change? Also, regarding the diags.txt and the invURIBL config files, is it possible to set more than one DNS server? Thanks! Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
re: [Declude.JunkMail] DNS Changes
Todd, changing the DNS in the actual diags.txt file will do nothing. This is just a text file that is generated from information in the .cfg files. In order to change the DNS that declude uses, you must add the following line to your global.cfg. file... DNS xxx.xxx.xxx.xxx Change the x's to the IP of your DNS server. Once you do this, delete your current diags.txt, restart the decludeproc service and a new diags.txt will be generated and your new DNS server will show in the diags.txt and it will be used within Declude. Also, we suggest that you use the following DNS server with Declude 208.67.220.220. This is an OpenDNS server and it is extremely reliable. From: "Todd Richards" <[EMAIL PROTECTED]> Sent: Tuesday, October 07, 2008 2:48 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] DNS Changes Hi everyone - I moved my primary internal DNS server to a new location last night (seeing up another site in the WAN), and had planned on using the other DNS servers. However, since moving it my spam has been "high". I changed the DNS to the other server in the "diags.txt", and the "invURIBL.exe.config" (for invURIBL). That helped, but am still getting some more that I don't normally get. I just realized that there was a setting in IMail Admin too, so that just got changed. Anything else that you can think of that I need to check/change? Also, regarding the diags.txt and the invURIBL config files, is it possible to set more than one DNS server? Thanks! Todd --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0
Heimir, email me directly with your server login information, I would like to have a look. My email address is [EMAIL PROTECTED] Thanks! From: "Heimir Eidskrem" <[EMAIL PROTECTED]> Sent: Monday, September 15, 2008 1:05 PM To: declude.junkmail@declude.com Subject: Re: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 Did the update and we are still crashing constantly. H. Linda Pagillo wrote: Kathy, have you had any problems since i upgraded your server the other day? From: "Hirthe, "Alexander" <[EMAIL PROTECTED]> Sent: Wednesday, September 10, 2008 12:06 PM To: "declude.junkmail@declude.com" Subject: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 We got the error here too, running Declude 3.5.59. I copied (and renamed) the 4.4.18 into the IMail directory (running 8.) and the service keeps running. Alex Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Kathy Leonard Gesendet: Freitag, 5. September 2008 20:42 An: declude.junkmail@declude.com Betreff: Re: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 It is version 4.4.0: Declude 4.4.0 Diagnostics -Original Message- From: "David Barker" <[EMAIL PROTECTED]> Sent 9/5/2008 2:25:22 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 What version of Decludeproc are you running ? Check your declude\diags.txt From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Leonard Sent: Friday, September 05, 2008 1:31 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 decludeproc.exe crashes several times a day. I have set the service to restart whenever it does crash but sometimes it does not restart (or restart properly) and messages queue up in the Proc folder. We are running IMAIL 2006 (v 9) on Windows Server 2003 SP2. Any help appreciated. Kathy Leonard --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. Siller AG, Wannenaeckerstrasse 43, 74078 Heilbronn Vorstand: Prof. H.-F. Siller (Vorsitzender), Joern Buelow, Ralf Michi Aufsichtsratsvorsitzender: Armin Sohler Reg. Gericht Stuttgart, HRB 107707, Ust-Id Nr. DE145782955 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
re: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0
Kathy, have you had any problems since i upgraded your server the other day? From: "Hirthe, "Alexander" <[EMAIL PROTECTED]> Sent: Wednesday, September 10, 2008 12:06 PM To: "declude.junkmail@declude.com" Subject: AW: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 We got the error here too, running Declude 3.5.59. I copied (and renamed) the 4.4.18 into the IMail directory (running 8.) and the service keeps running. Alex Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Kathy Leonard Gesendet: Freitag, 5. September 2008 20:42 An: declude.junkmail@declude.com Betreff: Re: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 It is version 4.4.0: Declude 4.4.0 Diagnostics -Original Message- From: "David Barker" <[EMAIL PROTECTED]> Sent 9/5/2008 2:25:22 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 What version of Decludeproc are you running ? Check your declude\diags.txt From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Leonard Sent: Friday, September 05, 2008 1:31 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] decludeproc.exe crashing - v. 4.4.0 decludeproc.exe crashes several times a day. I have set the service to restart whenever it does crash but sometimes it does not restart (or restart properly) and messages queue up in the Proc folder. We are running IMAIL 2006 (v 9) on Windows Server 2003 SP2. Any help appreciated. Kathy Leonard --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. Siller AG, Wannenaeckerstrasse 43, 74078 Heilbronn Vorstand: Prof. H.-F. Siller (Vorsitzender), Joern Buelow, Ralf Michi Aufsichtsratsvorsitzender: Armin Sohler Reg. Gericht Stuttgart, HRB 107707, Ust-Id Nr. DE145782955 --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
re: [Declude.JunkMail] Undeliverable mails
Glen, this is an ongoing problem lately. Backscatter is at an all time high. I have a filter that will stop this. Could you please send me a copy of your global.cfg file? From: "Cybercorp Computers -- Glen Spidal" <[EMAIL PROTECTED]> Sent: Sunday, April 27, 2008 10:06 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Undeliverable mails I'm on imail 9 with declude. I have users sending coments like this: We just got hit with something big- you might want to check things out. I received 28 delivery failure notices- postmaster dameon. in 2 minutes! Didn't open anything- just was looking to see if I had any new mail. I notice the spam folder also contains them! I had one user get 600 of these in two days. Any advice? Glen Spidal Hillsboro, Oregon 97123 PH: 503-648-1133 -- FX: 503-648-4651 [EMAIL PROTECTED] www.cybercorpinc.com --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Reasons to renew
Thank you Todd. It's my pleasure! If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.2 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Direct: 978-225-8436 Office: 978.499.2933 Ext.2 Toll Free: 1-866.332.5833 Ext.2 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: Todd Richards To: declude.junkmail@declude.com Sent: Thursday, April 03, 2008 11:06 AM Subject: RE: [Declude.JunkMail] Reasons to renew I totally agree with Dan’s email. Declude has been working great for us, so it’s money well spent. On the other hand, our IMail SA just expired, which cost us close to $1000 a year and a half ago, and I was never satisfied to the point where I could upgrade. So that amounted to worthless money spent. I’m pretty comfortable when David says an update is available that it really is ready. The support – esp. Linda – has been fantastic. Our SA with Declude is up in June. I have every intention of renewing. Todd From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Shadix Sent: Wednesday, April 02, 2008 1:50 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Reasons to renew I, for one, like infrequent but solid updates. I don’t have time to be constantly installing and testing updates, especially if they are problematic. Also, Declude is the only affordable anti-virus / anti-spam e-mail solution that I’ve encountered. I haven’t really been looking lately but the others that I’ve seen were a lot more expensive. Everyone has to choose the product that works for them. Declude works for me. Dan From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker Sent: Wednesday, April 02, 2008 11:58 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Reasons to renew Kevin, Every effort has been made to ensure that major releases are problem free, this has been the reason for the delay in major releases, however if you notice that between major releases we make available several interim releases just as Scott had done in the past. Reasons for Service Agreement renewal 1. Unlimited telephone and email support 2. AVG virus signatures for 12 months 3. ZEROHOUR updates for 12 months (After initial activation) 4. Any release of the software during 12 months 5. Upgrades and releases of new files like all_list.dat etc. 6. Access to Declude filter updates 7. Maintenance of a continued SA is required by our T&S which means if you lapse you can be charged the extra difference to be brought up to date. 8. Last but not least a team that is dedicated to it’s customers. 9. NOWHERE can you get this for the price you pay as a perpetual license customer. If you do have an alternative that can compare feel free to post it. As for the ZEROHOUR the way it was implemented was different to the other tests so it is on our dev list but not with a high priority other items that come before it are things like integration with the new message sniffer dll in development. A new test being evaluated called FST. Compatibility with SM 5.x – Compatibility with IMAIL 10.x etc etc. David Barker VP Operations Declude Your Email security is our business 978.499.2933 x 7007 office 978.988.1311 fax [EMAIL PROTECTED] From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee Sent: Wednesday, April 02, 2008 1:14 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Reasons to renew After seeing Matt’s post here about not renewing his JunkMail subscription. I’m asking Declude to respond to the group as to why any of us with perpetual licensing. Our SA expires soon and I would like to know the value of renewing. The updates to Declude have been extremely slow and in some cases painful since Scott sold out. Any idea when ZEROHOUR will be available for use in %TESTSFAILED% Kevin Bilbee Network Administrator Standard Abrasives 3M Simi Valley [EMAIL PROTECTED] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] HELP, Declude stoped functioning
Randy.. this is Linda from Declude. What is your phone number? We are closed today, but i will call you to help. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "Randy Armbrecht" <[EMAIL PROTECTED]> To: Sent: Saturday, September 29, 2007 2:41 PM Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning > does declude monitor this list off hours? we are receiving complaints by > the minute from our customers and I cannot wait until Monday morning for > someone to find my emails to support and voice mails. > > > > --- > > Randy A. > Technical Support Director > Global Web Solutions, Inc. > 804-442-5300 > globalweb.net > > - Original Message - > From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]> > To: > Sent: Saturday, September 29, 2007 11:30 AM > Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning > > > > You will need to contact Declude at this point. There is nothing we can > > do to help you out since the key is showing as expired thus is will not > > process messages. > > > > Darrell > > -- > > Check out http://www.invariantsystems.com for utilities for Declude, > > Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, > > SURBL/URI integration, MRTG Integration, and Log Parsers. > > > > > > Randy Armbrecht wrote: > >> Darrell, > >> > >> thanks for thew quick response... > >> > >> process is running; but only at 3 threads and 0% CPU. > >> > >> do have a diags.txt file; looking into that it shows at bottom: > >> [81CDE419-BDA4-44DB-9090-89C4A7492A98] IS EXPIRED KEY > >> > >> but we just renewed this yesterday.. > >> > >> > >> --- > >> > >> Randy A. > >> Technical Support Director > >> Global Web Solutions, Inc. > >> 804-442-5300 > >> globalweb.net > >> > >> > >> - Original Message - From: "Darrell > >> ([EMAIL PROTECTED])" <[EMAIL PROTECTED]> > >> To: > >> Sent: Saturday, September 29, 2007 10:10 AM > >> Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning > >> > >> > >>> Randy, > >>> > >>> Is the decludeproc service started? > >>> > >>> Also, in the declude folder to you have a diags text file? > >>> > >>> Darrell > >>> -- > >>> Check out http://www.invariantsystems.com for utilities for Declude, > >>> Imail, mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, > >>> SURBL/URI integration, MRTG Integration, and Log Parsers. > >>> > >>> > >>> Randy Armbrecht wrote: > >>>> apologixe for false alarm; after re-install of earlier version (4.3.46) > >>>> I saw messages goinf into proc folder, so assumprtion was made it was > >>>> working; but apparewntly my mistake for assuming. No declude logs > >>>> being generated so it still appears to be not functioning > >>>> > >>>> > >>>> > >>>> --- > >>>> > >>>> Randy A. > >>>> Technical Support Director > >>>> Global Web Solutions, Inc. > >>>> 804-442-5300 > >>>> globalweb.net > >>>> > >>>> > >>>> - Original Message - From: "Randy Armbrecht" > >>>> <[EMAIL PROTECTED]> > >>>> To: > >>>> Sent: Saturday, September 29, 2007 9:24 AM > >>>> Subject: Re: [Declude.JunkMail] HELP, Declude stoped functioning > >>>> > >>>> > >>>>> We have experienced the same issue - as of 1.30pm friday our declude > >>>>> just stopped working; all attempts to restart it are not working - > >>>>> we've rebooted, re-installed, etc. > >>>>> > >>>>> We did just renew our SA with declude at 12.30pm yesterday; I'm > >>>>> wondering if that has anything to do with it. > >>>>> > >>>>> Declude - please contact me! I've emailed &q
Re: [Declude.JunkMail] Re: HELP, Declude stoped functioning
Surge, please email directly at [EMAIL PROTECTED] so that i can help you. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "Serge" <[EMAIL PROTECTED]> To: Cc: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Wednesday, September 26, 2007 3:33 PM Subject: [Declude.JunkMail] Re: HELP, Declude stoped functioning > Dear Support, > > Today my declude stoped functioning > Nothing being writen to the logs since 14:00 local time (GMT) > Imail smtp delivery still pointing to declude.exe > Rebooting did not help > > what is going on ? > Please help, very urgent > > Serge Dergham > Cefib Internet > Av de la Nation > B.P. E1172 > Bamako, Mali > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Filter question
Hi Michael. To answer your questions... If my BlackFilter.txt file is composed of lines like: SUBJECT STOPALLTESTS CONTAINS China Business Directory BODY STOPALLTESTS CONTAINS Evil Spammer will the test return 500 points on a match and HOLD the email without further processing of filters or other tests. Yes, this is correct. I understand the filters are processed in the order they occur in the $default$junkmail so this will be the first Filter listed but there are FROMFILE's listed earlier in the $default$junkmail. In this scenario will I need a SKIPIFWEIGHT line in any subsequent filters to suppress their running? Actually, filters are not processed in the order that they occur in the $default$.junkmail file, so no, you do not need to add a SKIPIFWEIGHT directive to your filters. The STOPALLTESTS directive in your BLACKFILTER will accomplish what you need. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "Michael Hoyt" <[EMAIL PROTECTED]> To: "Declude JunkMail @declude.com" Sent: Friday, August 17, 2007 10:32 AM Subject: [Declude.JunkMail] Filter question > I am attempting to create a filter that contains conditions that will cause > a HOLD on the emails that it matches. My HOLD weight is 100 but I also use > some reverse weighting so I was thinking that adding 500 points should do > it. > > In my global.cfg I have : > BLACKFILTER filter D:\IMAIL\Declude\Filters\BlackFilter.txt x 500 0 > > In my $default$junkmail I have : > BLACKFILTERWARN > > As 500 points is enough to HOLD the email I want the processing of this > email to stop as soon as it matches something in this filter. If my > BlackFilter.txt file is composed of lines like: > > SUBJECT STOPALLTESTS CONTAINS China Business Directory > BODY STOPALLTESTS CONTAINS Evil Spammer > > will the test return 500 points on the first match and HOLD the email > without further processing of filters or other tests. I understand the > filters are processed in the order they are listed in the $default$junkmail > so this will be the first Filter listed but there are FROMFILE's listed > earlier in the $default$junkmail. If I put the filters earlier in the > $default$junkmail than the FROMFILE's will they also trigger earlier? In > this scenario will I need a SKIPIFWEIGHT line in any subsequent filters to > suppress their running? > > Thanks in advance, > > -- > Michael Hoyt > Communication Arts > 110 Constitution Drive > Menlo Park, CA 94025 > (650) 326-6040 fax:(650) 326-1648 > > e-mail: [EMAIL PROTECTED] > Web Site: http://www.commarts.com > > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Activate Declude
David, i already took care of him :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "David Barker" <[EMAIL PROTECTED]> To: Sent: Friday, August 17, 2007 11:48 AM Subject: RE: [Declude.JunkMail] Activate Declude Email your smartermail key and host name so [EMAIL PROTECTED] and we will get you activated. David Barker VP Operations | Declude Your Email Security is our business O: 978.499.2933 x7007 F: 978.988.1311 E: [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mon Mariola - Rubén Sent: Friday, August 17, 2007 12:21 PM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Activate Declude How I make the activation of Declude? I have updated to 4,0 Smartermail and Declude 4,0, but now I need to activate declude with my license of SmarterMail. Is a fast process? At the moment my server is working without declude. Thanks. Ruben Marti. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Activate Declude
Thanks for your kind compliment, Ruben! If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "Mon Mariola - Rubén" <[EMAIL PROTECTED]> To: Sent: Friday, August 17, 2007 11:38 AM Subject: Fw: [Declude.JunkMail] Activate Declude > The support of Declude is excellent. > > My Declude is running. > > Thanks. > Ruben Marti. > > - Original Message - > From: Mon Mariola - Rubén > To: declude.junkmail@declude.com > Sent: Friday, August 17, 2007 6:21 PM > Subject: [Declude.JunkMail] Activate Declude > > > How I make the activation of Declude? > > I have updated to 4,0 Smartermail and Declude 4,0, but now I need to > activate declude with my license of SmarterMail. > > Is a fast process? At the moment my server is working without declude. > > Thanks. > Ruben Marti. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Allow only 3 countries
Kevin, i received your ticket and i will get to it asap. :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "Kevin Stanford" <[EMAIL PROTECTED]> To: Sent: Monday, August 06, 2007 2:47 PM Subject: [Declude.JunkMail] Allow only 3 countries > Hi all, > > I would like to allow only 3 countries into our mail server and block all > others without using any weighting. > > Basically I want to Blacklist all countries except 3 but still filter on the > three. > > Thanks for any help offered. > > Kevin > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] FW: Problems
David, i'm currently in contact with Todd about this. :-) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "David Barker" <[EMAIL PROTECTED]> To: Sent: Monday, August 06, 2007 11:28 AM Subject: RE: [Declude.JunkMail] FW: Problems > Todd, > > If this is not resolved yet please contact [EMAIL PROTECTED] > > Thanks > David > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Todd > Richards > Sent: Sunday, August 05, 2007 5:19 PM > To: declude.junkmail@declude.com > Subject: [Declude.JunkMail] FW: Problems > > I didn't see this message come in to the list, so I wasn't sure if it went > through or not. > > An update: I did reinstall Declude, which did not help. Decludeproc is > crashing every 1 minute. > > Todd > > > -Original Message- > From: Todd Richards [mailto:[EMAIL PROTECTED] > Sent: Sunday, August 05, 2007 2:14 PM > To: 'declude.junkmail@declude.com' > Subject: Problems > > Happy Sunday everyone. We've got some issues with Declude. Basically, > nothing is getting filtered. I didn't check mail at all yesterday, and > found over 1500 junk messages in my Inbox this morning. If I look at the > headers, there is nothing about Declude in them. I rebooted the mail server > and when I log in via RDP, I see an error that Decludeproc.exe had an error > and needed to close. I hit ok, and it does that again about 5 times. Then > it goes away. When I look at the services and see that decludeproc is > running. > > I looked at the server logs this morning and they are completely littered > with error messages from decludeproc, starting on Thursday afternoon when I > started having a few issues. > > I have sent a few messages to Declude, realizing that I probably won't hear > back until tomorrow. In the meantime, I'm getting some hate mail from our > end users. > > Anyone have any suggestions? Reinstall? > > Todd > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] OT: Software for copying files with permissions
OT: Software for copying files with permissionsSharyn, check out this article http://support.microsoft.com/kb/174273 If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: Sharyn Schmidt To: declude.junkmail@declude.com Sent: Tuesday, June 26, 2007 7:48 AM Subject: [Declude.JunkMail] OT: Software for copying files with permissions Morning, Does anyone have a recommendation for some software that is going to copy files on one of my fileservers to a new server, along with all the permissions and security that is currently in place? Thanks, Sharyn --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] PCRE
I'm an excellent coffee maker, thank you! I feel drippy all day which helps :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "John T (lists)" <[EMAIL PROTECTED]> To: Sent: Thursday, May 10, 2007 2:08 PM Subject: RE: [Declude.JunkMail] PCRE > Linda, thanks for the Laugh. > > How are you at making coffee? I haven't had my morning cup yet. > > OOPS, mornings over already. > > John T > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > > Linda Pagillo > > Sent: Thursday, May 10, 2007 11:59 AM > > To: declude.junkmail@declude.com > > Subject: Re: [Declude.JunkMail] PCRE > > > > I'm here with you David. No need to feel alone :) > > > > If you have any further questions, please do not hesitate to contact me > > either by email or call Toll free 1-866-332-5833 Ext.7008 > > > > Linda Pagillo > > Technical Support Engineer | Declude > > > > Your Email Security is our business > > > > Office: 978.499.2933 x7008 > > Toll Free: 1-866.332.5833 x7008 > > Fax: 978.334.0700 > > Email: [EMAIL PROTECTED] > > - Original Message - > > From: "David Barker" <[EMAIL PROTECTED]> > > To: > > Sent: Thursday, May 10, 2007 1:28 PM > > Subject: [Declude.JunkMail] PCRE > > > > > > > Ok, either everyone has left or everyone is very happy because it is > > kind > > of > > > quite. So I thought I would post something: > > > > > > Using PCRE here is an expression that will only match a valid IP > > address. > > > > > > > > (25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\.(25[0-5]|2[0-4][0-9]|[01]?[0- > > 9][0-9] > > > > > ?)\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\.(25[0-5]|2[0-4][0- > > 9]|[01]?[0-9][ > > > 0-9]?) > > > > > > I guess this is useful for several reasons, currently I am just using > > it > > see > > > if there is an IP in the REVDNS entry. Any thoughts on how this could > > be > > > effectivley used ? > > > > > > David Barker > > > VP Operations | Declude > > > Your Email Security is our business > > > O: 978.499.2933 x7007 > > > F: 978.988.1311 > > > E: [EMAIL PROTECTED] > > > > > > > > > > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > type "unsubscribe Declude.JunkMail". The archives can be found > > > at http://www.mail-archive.com. > > > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.JunkMail". The archives can be found > > at http://www.mail-archive.com. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] PCRE
I'm here with you David. No need to feel alone :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "David Barker" <[EMAIL PROTECTED]> To: Sent: Thursday, May 10, 2007 1:28 PM Subject: [Declude.JunkMail] PCRE > Ok, either everyone has left or everyone is very happy because it is kind of > quite. So I thought I would post something: > > Using PCRE here is an expression that will only match a valid IP address. > > (25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9] > ?)\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)\.(25[0-5]|2[0-4][0-9]|[01]?[0-9][ > 0-9]?) > > I guess this is useful for several reasons, currently I am just using it see > if there is an IP in the REVDNS entry. Any thoughts on how this could be > effectivley used ? > > David Barker > VP Operations | Declude > Your Email Security is our business > O: 978.499.2933 x7007 > F: 978.988.1311 > E: [EMAIL PROTECTED] > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Script for removing spam from folder....
Chuck, are you running Imail? If so, give me a call. I wrote a script that will do this and i'll be happy to give it to you. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: "Chuck Schick" <[EMAIL PROTECTED]> To: Sent: Wednesday, April 25, 2007 9:52 AM Subject: [Declude.JunkMail] Script for removing spam from folder > I want to start routing mail tagged as spam to the spam folder in the users > mail box. I want to have a script that would run dailty that would remove > all spam from that folder that is older than 30 days. Has anyone developed > anything like this? Any ideas on where to start? Thanks. > > Chuck Schick > Warp 8, Inc. > (303)-421-5140 > www.warp8.com > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE"
Yup! You got it! If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: David Barker To: declude.junkmail@declude.com Sent: Wednesday, April 18, 2007 11:39 AM Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" uh.. shouldn't that be WONDERTWINPOWERACTIVATE ON -- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Wednesday, April 18, 2007 12:25 PM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" I'm David's tag team partner! Together we are invincible! Bring it on!!! *WonderTwin Powers Activate!!* :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: David Barker To: declude.junkmail@declude.com Sent: Wednesday, April 18, 2007 11:04 AM Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" How can I forget I was happy to be beat up on again - it's been so long :) From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick Hayer Sent: Wednesday, April 18, 2007 11:18 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" David, Do not take all these suggestions personal. You are our pinata - remember? :) -Nick David Barker wrote: >>- Pulled out the bad package Did this. - Rolled a new package (with an incremented version number) with the missing DLL, tested the package successfully and posted it to the website for downloaded Did this although no need for an incremented version number as it was not related to declude but rather the installer and it effected only Imail users who had not upgraded to the last declude build - Checked my shopping cart or web logs and found out which customers had downloaded the bad version of the package Ok I could have done this. - Contacted only those customers by phone and email; when there is an email problem, email is a lousy communications channel So far it's only John and Dave I would have updated the "Whats New" web page. We had updated the Release notes. Where is the what's new page ? I *may* then also notify both support mailing lists. Anyone who was the JM list only should not have been effected as they were not notified of a release. I think Matt made a good point that Declude should start without the .dll and write an error message to the log, I have added this to the dev list. David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, Andrew Sent: Tuesday, April 17, 2007 1:01 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" My only two cents on this: If I were David Barker I would have: - Pulled out the bad package - Rolled a new package (with an incremented version number) with the missing DLL, tested the package succesfully and posted it to the website for downloaded - Checked my shopping cart or web logs and found out which customers had downloaded the bad version of the package - Contacted only those customers by phone and email; when there is an email problem, email is a lousy communications channel I would have updated the "Whats New" web page. I *may* then also notify both support mailing lists. The rest is so much sturm und drang. Andrew. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker Sent: Tuesday, April 17, 2007 9:02 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" So far this issue has effected 2 people. John and Dave. If there were 10's of others I can see your point however I am not emailing 4500 users when this is no longer an issue. It is because of people on these lists that provide us with good feedback, input and their 2 cents, that helps us prov
Re: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE"
I'm David's tag team partner! Together we are invincible! Bring it on!!! *WonderTwin Powers Activate!!* :) If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer | Declude Your Email Security is our business Office: 978.499.2933 x7008 Toll Free: 1-866.332.5833 x7008 Fax: 978.334.0700 Email: [EMAIL PROTECTED] - Original Message - From: David Barker To: declude.junkmail@declude.com Sent: Wednesday, April 18, 2007 11:04 AM Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" How can I forget I was happy to be beat up on again - it's been so long :) -- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick Hayer Sent: Wednesday, April 18, 2007 11:18 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" David, Do not take all these suggestions personal. You are our pinata - remember? :) -Nick David Barker wrote: >>- Pulled out the bad package Did this. - Rolled a new package (with an incremented version number) with the missing DLL, tested the package successfully and posted it to the website for downloaded Did this although no need for an incremented version number as it was not related to declude but rather the installer and it effected only Imail users who had not upgraded to the last declude build - Checked my shopping cart or web logs and found out which customers had downloaded the bad version of the package Ok I could have done this. - Contacted only those customers by phone and email; when there is an email problem, email is a lousy communications channel So far it's only John and Dave I would have updated the "Whats New" web page. We had updated the Release notes. Where is the what's new page ? I *may* then also notify both support mailing lists. Anyone who was the JM list only should not have been effected as they were not notified of a release. I think Matt made a good point that Declude should start without the .dll and write an error message to the log, I have added this to the dev list. David -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Colbeck, Andrew Sent: Tuesday, April 17, 2007 1:01 PM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" My only two cents on this: If I were David Barker I would have: - Pulled out the bad package - Rolled a new package (with an incremented version number) with the missing DLL, tested the package succesfully and posted it to the website for downloaded - Checked my shopping cart or web logs and found out which customers had downloaded the bad version of the package - Contacted only those customers by phone and email; when there is an email problem, email is a lousy communications channel I would have updated the "Whats New" web page. I *may* then also notify both support mailing lists. The rest is so much sturm und drang. Andrew. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker Sent: Tuesday, April 17, 2007 9:02 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" So far this issue has effected 2 people. John and Dave. If there were 10's of others I can see your point however I am not emailing 4500 users when this is no longer an issue. It is because of people on these lists that provide us with good feedback, input and their 2 cents, that helps us provide a better service to the majority of users. In short thanks too John we did not have to send a second email. David From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Randy Armbrecht Sent: Tuesday, April 17, 2007 11:48 AM To: declude.junkmail@declude.com Subject: RE: [Declude.JunkMail] Warning re: "DECLUDE - CRITICAL VIRUS SCANNING UPDATE" David, I normally do not put in my 2 cents worth to general discussions, but would like to this time just to help clarify the intent, as I see it, of the original request. Although I am a pretty avid (sp?) user of the forums/groups, I cannot imagine EVERYONE that is on the email distribition list is a frequent visitor to such. Those that are not will not learn of the mistakenly left out DLL file unless another email blast goes out. Randy Armbrecht Global Web Solutions, Inc. 804-442-5300 From: "David Barker" <[EMAIL PROTECTED]> Sent: Tuesday, April 17, 2007 10:33 AM To:
Re: [Declude.JunkMail] Can someone help?
Thanks to everyone for your input. It is GREATLY appreciated. I was finally able to figure it out. In IIS, the anonoymus logon was using a User account and not an Admin account. I changed it and it worked, thank the Lord! I'm off to bed before i drop. Goodnight all and THANK YOU again! - Original Message - From: "John T (Lists)" <[EMAIL PROTECTED]> To: Sent: Friday, November 03, 2006 1:36 AM Subject: RE: [Declude.JunkMail] Can someone help? > To turn on auditing (which I never understand, why it's not turned on by > default in Windows) - MS gives you quite a run-around: First, in the NT 4.0 days, auditing could easily use up resources and create a huge security log file depending upon the configuration of the security log file. Second, auditing can produce a lot of data, even if configured very narrowly, that one then has to wade through. > - Windows Explorer - go to the root directories of each disk, properties, > security, Advanced, Auditing, add the "Everyone" user and mark the "failed" > checkmarks for the complete list of accesses (I personally also audit > successful change permissions and take ownership). Apply this and let it > propagate to all subfolders. > > - Local Security Policy - to to "Local Policies", "Audit Policies" and turn > on all failures. (I personally also audit successful account management and > audit policy changes). Actually, what I do for my servers and for client, is in the Default domain policy (local security policy if no domain,) enable those auditing policies that are appropriate (not all are needed for normal business) AND enable both success and failure on object access. NOTE that auditing of object access is the ONLY auditing that requires 2 steps. All other auditing takes affect without further intervention. Then, only when needed, (or if by company policy they want to track changes to files in a particular folder such as say payroll data sheets) I go to the folders properties that I want to audit and enable auditing again for what is needed only. Once I am done auditing, I disable on that directory. John T eServices For You "Life is a succession of lessons which must be lived to be understood." Ralph Waldo Emerson (1802-1882) --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Can someone help?
Andy, how do i let it propagate to all folders? I'm sorry guys, i'm used to Linux when it comes to permissions. Also, you said... Local Policies", "Audit Policies" and turn on all failures. (I personally also audit successful account management and audit policy changes). Where is Local Policies and Audit Policies? - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Friday, November 03, 2006 12:51 AM Subject: RE: [Declude.JunkMail] Can someone help? Hi Linda, To turn on auditing (which I never understand, why it's not turned on by default in Windows) - MS gives you quite a run-around: - Windows Explorer - go to the root directories of each disk, properties, security, Advanced, Auditing, add the "Everyone" user and mark the "failed" checkmarks for the complete list of accesses (I personally also audit successful change permissions and take ownership). Apply this and let it propagate to all subfolders. - Local Security Policy - to to "Local Policies", "Audit Policies" and turn on all failures. (I personally also audit successful account management and audit policy changes). After doing this, any access rejection will appear in the security event log. I don't know how anyone manages any server (or workstation) without having that information at your finger tips. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Linda Pagillo Sent: Friday, November 03, 2006 01:14 AM To: declude.junkmail@declude.com Subject: Re: [Declude.JunkMail] Can someone help? Thanks so much for your reply, Andy. I do get prompted with the NTFS logon screen. I forgot to mention that. When i put in my user name and password, it gives me the page can't be displayed and then i can't get back to where it prompts me again.. How do i turn on auditing for object access and which folders do i have to do this for? - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Thursday, November 02, 2006 11:53 PM Subject: RE: [Declude.JunkMail] Can someone help? Hi, I don't have a solution - just a pointer. When I go to that particular screen, I get an NTFS logon screen. Apparently you don't get prompted - I wonder why? Do you have auditing turned for object access and against your folders in Windows Explorer? Then the security log might show if there is some permission problem. Now, I remember I didn't do anything special. I installed a new Win 2003 SP1 system, set up a new IIS site and then installed Imail. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, November 03, 2006 12:34 AM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Can someone help? Hey guys, I know this isn't an Imail list, but i really need some help. I'm running Imail 2006.1 on Windows 2003 server SP1. I can log into my WebAdmin interface with no problem, but if i try to manage my Imail services, i get a page can't be displayed. I can click on anything else in the WebAdmin screen and it takes my to it with no problems, i just can't get to my services. I think it has something to do with IIS, but i'm lost and tired. Could someone please help me with this? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Can someone help?
Matt, i did what you said.. i now have anonomyus and basic auth checked. I'm getting a little closer because now i get this error instead of a "page can't be displayed": SWbemLocator error '80041003' Access denied /IAdmin/IMail/services/ServicesAdmin.asp, line 61 Any ideas? If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008 Linda Pagillo Technical Support Engineer Declude - Your Email security is our business 978.499.2933 office 978.477.8930 efax [EMAIL PROTECTED] www.declude.com - Original Message - From: "Matt" <[EMAIL PROTECTED]> To: Sent: Friday, November 03, 2006 12:11 AM Subject: Re: [Declude.JunkMail] Can someone help? > If the authentication pop-up doesn't appear, that would mean that you > only have anonymous access checked on the site or virtual directory in > IIS. Going in and adding something like Basic Auth should generate the > pop-up. I seem to recall having to make this adjustment on a server > that I set up. > > Matt > > > > Andy Schmidt wrote: > > Hi, > > > > I don't have a solution - just a pointer. When I go to that particular > > screen, I get an NTFS logon screen. Apparently you don't get prompted - I > > wonder why? > > > > Do you have auditing turned for object access and against your folders in > > Windows Explorer? Then the security log might show if there is some > > permission problem. > > > > Now, I remember I didn't do anything special. I installed a new Win 2003 SP1 > > system, set up a new IIS site and then installed Imail. > > > > Best Regards > > Andy Schmidt > > > > Phone: +1 201 934-3414 x20 (Business) > > Fax:+1 201 934-9206 > > > > > > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > > [EMAIL PROTECTED] > > Sent: Friday, November 03, 2006 12:34 AM > > To: declude.junkmail@declude.com > > Subject: [Declude.JunkMail] Can someone help? > > > > > > Hey guys, I know this isn't an Imail list, but i really need some help. I'm > > running Imail 2006.1 on Windows 2003 server SP1. I can log into my WebAdmin > > interface with no problem, but if i try to manage my Imail services, i get a > > page can't be displayed. I can click on anything else in the WebAdmin screen > > and it takes my to it with no problems, i just can't get to my services. I > > think it has something to do with IIS, but i'm lost and tired. Could someone > > please help me with this? > > > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, > > just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe > > Declude.JunkMail". The archives can be found at > > http://www.mail-archive.com. > > > > > > > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.JunkMail". The archives can be found > > at http://www.mail-archive.com. > > > > > > > > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Can someone help?
Thanks so much for your reply, Andy. I do get prompted with the NTFS logon screen. I forgot to mention that. When i put in my user name and password, it gives me the page can't be displayed and then i can't get back to where it prompts me again.. How do i turn on auditing for object access and which folders do i have to do this for? - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: Sent: Thursday, November 02, 2006 11:53 PM Subject: RE: [Declude.JunkMail] Can someone help? Hi, I don't have a solution - just a pointer. When I go to that particular screen, I get an NTFS logon screen. Apparently you don't get prompted - I wonder why? Do you have auditing turned for object access and against your folders in Windows Explorer? Then the security log might show if there is some permission problem. Now, I remember I didn't do anything special. I installed a new Win 2003 SP1 system, set up a new IIS site and then installed Imail. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, November 03, 2006 12:34 AM To: declude.junkmail@declude.com Subject: [Declude.JunkMail] Can someone help? Hey guys, I know this isn't an Imail list, but i really need some help. I'm running Imail 2006.1 on Windows 2003 server SP1. I can log into my WebAdmin interface with no problem, but if i try to manage my Imail services, i get a page can't be displayed. I can click on anything else in the WebAdmin screen and it takes my to it with no problems, i just can't get to my services. I think it has something to do with IIS, but i'm lost and tired. Could someone please help me with this? --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] More info on Imail Webmail Problem
My mail server is running on Windows XP Pro. - Original Message - From: "Darin Cox" <[EMAIL PROTECTED]> To: Sent: Friday, September 15, 2006 4:41 PM Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > He means the server. What server OS are you running? Windows 2000 or > Windows 2003. So far all reporting the problem are running Windows 2000 > server. > > Darin. > > > - Original Message - > From: "Linda Pagillo" <[EMAIL PROTECTED]> > To: > Sent: Friday, September 15, 2006 5:38 PM > Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > > > I'm running XP Pro > > - Original Message - > From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]> > To: > Sent: Friday, September 15, 2006 2:22 PM > Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > > > > By any chance are you running this on Windows 2000? If so do you possibly > > have terminal services installed in application mode? Highly doubtful - > but > > I figured I would ask. > > > > For those that may have a TS server I noticed a string of forum posts that > > indicates one of the MS Patches from August "KB917422 MS06-051 no longer > > allows you to read or write INI files from anywhere other than the Windows > > folder" > > > > I only bring this up because I know Imail uses an ini file for web > > messenging and its possible some may have TS in app mode - you never know. > > > > Darrell > > --- > > Check out http://www.invariantsystems.com for utilities for Declude, > Imail, > > mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI > > integration, MRTG Integration, and Log Parsers. > > > > > > Linda Pagillo writes: > > > > > Thanks Darin. I did install the KB917953 patch from June. I also > installed 4 > > > more Windows updates yesterday and that's about when the problem > started. I > > > removed those patches today and did a reboot of my server. I'm still > > > experiencing the same issue with the webmail. Any more suggestions? > > > > > > - Original Message - > > > From: "Darin Cox" <[EMAIL PROTECTED]> > > > To: > > > Sent: Friday, September 15, 2006 11:26 AM > > > Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > > > > > > > > >> Check postings on the IMail newsgroup today. It has been reported to > be > > > an > > >> issue with KB917953 from June. Most likely something in this weeks > > > patches > > >> in combination with KB917953 triggered this. > > >> > > >> Darin. > > >> > > >> > > >> - Original Message - > > >> From: <[EMAIL PROTECTED]> > > >> To: > > >> Sent: Friday, September 15, 2006 12:23 PM > > >> Subject: [Declude.JunkMail] More info on Imail Webmail Problem > > >> > > >> > > >> Guys, i found this string in the Imail Forums. This is my exact > problem, > > > but > > >> the solution sounds crazy. What do you guys think? > > >> > > >> > http://www.ipswitch.com/forums/shwmessage.aspx?ForumID=10&MessageID=20904 > > >> > > >> > > >> --- > > >> This E-mail came from the Declude.JunkMail mailing list. To > > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> type "unsubscribe Declude.JunkMail". The archives can be found > > >> at http://www.mail-archive.com. > > >> > > >> > > >> > > >> > > >> --- > > >> This E-mail came from the Declude.JunkMail mailing list. To > > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > >> type "unsubscribe Declude.JunkMail". The archives can be found > > >> at http://www.mail-archive.com. > > > > > > > > > --- > > > This E-mail came from the Declude.JunkMail mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > type "unsubscribe Declude.JunkMail". The archives can be found > > > at http://www.mail-archive.com. > > > > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.JunkMail". The archives can be found > > at http://www.mail-archive.com. > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] More info on Imail Webmail Problem
I'm running XP Pro - Original Message - From: "Darrell ([EMAIL PROTECTED])" <[EMAIL PROTECTED]> To: Sent: Friday, September 15, 2006 2:22 PM Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > By any chance are you running this on Windows 2000? If so do you possibly > have terminal services installed in application mode? Highly doubtful - but > I figured I would ask. > > For those that may have a TS server I noticed a string of forum posts that > indicates one of the MS Patches from August "KB917422 MS06-051 no longer > allows you to read or write INI files from anywhere other than the Windows > folder" > > I only bring this up because I know Imail uses an ini file for web > messenging and its possible some may have TS in app mode - you never know. > > Darrell > --- > Check out http://www.invariantsystems.com for utilities for Declude, Imail, > mxGuard, and ORF. IMail/Declude Overflow Queue Monitoring, SURBL/URI > integration, MRTG Integration, and Log Parsers. > > > Linda Pagillo writes: > > > Thanks Darin. I did install the KB917953 patch from June. I also installed 4 > > more Windows updates yesterday and that's about when the problem started. I > > removed those patches today and did a reboot of my server. I'm still > > experiencing the same issue with the webmail. Any more suggestions? > > > > - Original Message - > > From: "Darin Cox" <[EMAIL PROTECTED]> > > To: > > Sent: Friday, September 15, 2006 11:26 AM > > Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > > > > > >> Check postings on the IMail newsgroup today. It has been reported to be > > an > >> issue with KB917953 from June. Most likely something in this weeks > > patches > >> in combination with KB917953 triggered this. > >> > >> Darin. > >> > >> > >> - Original Message - > >> From: <[EMAIL PROTECTED]> > >> To: > >> Sent: Friday, September 15, 2006 12:23 PM > >> Subject: [Declude.JunkMail] More info on Imail Webmail Problem > >> > >> > >> Guys, i found this string in the Imail Forums. This is my exact problem, > > but > >> the solution sounds crazy. What do you guys think? > >> > >> http://www.ipswitch.com/forums/shwmessage.aspx?ForumID=10&MessageID=20904 > >> > >> > >> --- > >> This E-mail came from the Declude.JunkMail mailing list. To > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > >> type "unsubscribe Declude.JunkMail". The archives can be found > >> at http://www.mail-archive.com. > >> > >> > >> > >> > >> --- > >> This E-mail came from the Declude.JunkMail mailing list. To > >> unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > >> type "unsubscribe Declude.JunkMail". The archives can be found > >> at http://www.mail-archive.com. > > > > > > --- > > This E-mail came from the Declude.JunkMail mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.JunkMail". The archives can be found > > at http://www.mail-archive.com. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] More info on Imail Webmail Problem
Thanks Darin. I did install the KB917953 patch from June. I also installed 4 more Windows updates yesterday and that's about when the problem started. I removed those patches today and did a reboot of my server. I'm still experiencing the same issue with the webmail. Any more suggestions? - Original Message - From: "Darin Cox" <[EMAIL PROTECTED]> To: Sent: Friday, September 15, 2006 11:26 AM Subject: Re: [Declude.JunkMail] More info on Imail Webmail Problem > Check postings on the IMail newsgroup today. It has been reported to be an > issue with KB917953 from June. Most likely something in this weeks patches > in combination with KB917953 triggered this. > > Darin. > > > - Original Message - > From: <[EMAIL PROTECTED]> > To: > Sent: Friday, September 15, 2006 12:23 PM > Subject: [Declude.JunkMail] More info on Imail Webmail Problem > > > Guys, i found this string in the Imail Forums. This is my exact problem, but > the solution sounds crazy. What do you guys think? > > http://www.ipswitch.com/forums/shwmessage.aspx?ForumID=10&MessageID=20904 > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR]
There is no way to disable the ZEROHOUR test at this time. There will be an option to do so in a future release of Declude. Linda PagilloTechnical Support EngineerDeclude - Your Email security is our business - Original Message - From: Linda Pagillo To: declude.junkmail@declude.com Sent: Monday, July 17, 2006 11:29 AM Subject: Re: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR] Nick, i'm getting your answer now. I will reply to your ticket when i find out. Thanks! Linda PagilloTechnical Support EngineerDeclude - Your Email security is our business- Original Message - From: Nick Hayer To: Declude.JunkMail@declude.com Sent: Monday, July 17, 2006 11:18 AM Subject: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR] David of Declude-Do you know how to remove ZEROHOUR from the headers? I obviously do not have this test in my config and HIDETESTS does not work.-Nick Original Message Subject: [0A6-0C4E22B9-4D5B] ZEROHOUR Date: Mon, 17 Jul 2006 10:37:02 -0500 From: [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] To: <[EMAIL PROTECTED]>Nick:Comment out the test in your global.cfg and default.junkmail file. Thanks!If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008Linda PagilloTechnical Support EngineerDeclude - Your Email security is our businessT978.499.2933 office978.477.8930 efax[EMAIL PROTECTED]www.declude.com From: Nick Hayer <[EMAIL PROTECTED]>Sent: Mon, 17 Jul 2006 10:28:09 -0500To: [EMAIL PROTECTED]Subject: ZEROHOURHow can this me eliminated from the headers?-Nick ---This E-mail came from the Declude.JunkMail mailing list. Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail". The archives can be foundat http://www.mail-archive.com.---This E-mail came from the Declude.JunkMail mailing list. Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail". The archives can be foundat http://www.mail-archive.com. ---This E-mail came from the Declude.JunkMail mailing list. Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail". The archives can be foundat http://www.mail-archive.com.
Re: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR]
Nick, i'm getting your answer now. I will reply to your ticket when i find out. Thanks! Linda PagilloTechnical Support EngineerDeclude - Your Email security is our business- Original Message - From: Nick Hayer To: Declude.JunkMail@declude.com Sent: Monday, July 17, 2006 11:18 AM Subject: [Declude.JunkMail] [Fwd: [0A6-0C4E22B9-4D5B] ZEROHOUR] David of Declude-Do you know how to remove ZEROHOUR from the headers? I obviously do not have this test in my config and HIDETESTS does not work.-Nick Original Message Subject: [0A6-0C4E22B9-4D5B] ZEROHOUR Date: Mon, 17 Jul 2006 10:37:02 -0500 From: [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] To: <[EMAIL PROTECTED]>Nick:Comment out the test in your global.cfg and default.junkmail file. Thanks!If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Ext.7008Linda PagilloTechnical Support EngineerDeclude - Your Email security is our businessT978.499.2933 office978.477.8930 efax[EMAIL PROTECTED]www.declude.com From: Nick Hayer <[EMAIL PROTECTED]>Sent: Mon, 17 Jul 2006 10:28:09 -0500To: [EMAIL PROTECTED]Subject: ZEROHOURHow can this me eliminated from the headers?-Nick ---This E-mail came from the Declude.JunkMail mailing list. Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail". The archives can be foundat http://www.mail-archive.com. ---This E-mail came from the Declude.JunkMail mailing list. Tounsubscribe, just send an E-mail to [EMAIL PROTECTED], andtype "unsubscribe Declude.JunkMail". The archives can be foundat http://www.mail-archive.com.
Re: [Declude.JunkMail] Over Hold Weight, but Delivered
Don: We are aware of this issue and it has been escalated to our engineering department. Linda Pagillo Technical Support Engineer Declude - Your Email security is our businessT - Original Message - From: "Don Brown" <[EMAIL PROTECTED]> To: Sent: Friday, July 14, 2006 5:09 AM Subject: [Declude.JunkMail] Over Hold Weight, but Delivered > We have been seeing mail being delivered, when it has scored higher > than our hold weight. > > The common denominator with these messages seems to be that it is > addressed to multiple recipients. These recipients are sometimes of > the same domain and other times of different domains. > > We are running the latest 4.xx release with Imail 8.xx, but this > behavior isn't new to this release. We've noticed it for the last few > releases, although I'm not sure which release marked the start of it. > > Has anyone else been seeing this behavior or are we just lucky? > > Thanks, > > > > Don Brown - Dallas, Texas USA Internet Concepts, Inc. > [EMAIL PROTECTED] http://www.inetconcepts.net > (972) 788-2364Fax: (972) 788-5049 > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
Re: [Declude.JunkMail] Increasing Spool size after upgrade to 2006
Will: I just received your ticket and i have replied. I thought I'd reply here as well, just for everyone's future reference. Declude does indeed work with Imail 2006. The issue you're having is an Imail issue not a Declude issue, as once a message is in the spool, Declude is done with the files. We only process Q and D files. Please see the followng link for an explanation of Imail's spool files. http://support.ipswitch.com/kb/IM-19981110-DD08.htm Thank you. Linda Pagillo Declude Technical Support Engineer - Original Message - From: "Will" <[EMAIL PROTECTED]> To: Sent: Friday, June 30, 2006 11:20 AM Subject: RE: [Declude.JunkMail] Increasing Spool size after upgrade to 2006 > 81 D files, 81 T files, and 8 Q files. Perhaps these are just broken > connection files. It's simply alarming that I would not have this issue > with 8.x. > > Will > > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Colbeck, Andrew > Sent: Friday, June 30, 2006 11:53 AM > To: declude.junkmail@declude.com > Subject: RE: [Declude.JunkMail] Increasing Spool size after upgrade to > 2006 > > Will, try this: > > dir q*.smd | find /C /V "" > > dir d*.smd | find /C /V "" > > dir t*.smd | find /C /V "" > > And let us know the results. I'm betting that you have the same > circumstance that I do after I upgraded IMail, which is that you have > very few q*.smd files, and just broken d*.smd and t*.smd from broken > inbound conversations with spammers. > > My IMail 2006 has a SMTP Advanced Setting of 200 ms for "Delay Between > Recipients", a poor man's substitute for tarpitting. > > IMail server 8.x was used with the same setting but I saw no increase in > broken connections. > > I have a nightly Scheduled Task that cleans out the broken connections; > it's one of the 3rd party scripts that Declude shares on their website. > > Andrew 8) > > P.s. on the other hand, it could mean that you have some other problem, > such as the SMTP service is stopping and starting a lot and breaking > connections, or some circumstance completely unrelated to the IMail 2006 > upgrade, like a flapping route or network connection! > > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > > Behalf Of Will > > Sent: Friday, June 30, 2006 8:27 AM > > To: declude.junkmail@declude.com > > Subject: RE: [Declude.JunkMail] Increasing Spool size after > > upgrade to 2006 > > > > The messages in question have similar log entries, which are > > as follows: > > > > 20060630 010514 127.0.0.1 SMTPD (b109023f8a32) > > [199.176.228.5] > > connect 200.79.243.42 port 4591 > > 20060630 010521 127.0.0.1 SMTPD (b109023f8a32) > > [200.79.243.42] > > HELO 199.176.228.5 > > 20060630 010527 127.0.0.1 SMTPD (b109023f8a32) > > [200.79.243.42] > > MAIL FROM: <[EMAIL PROTECTED]> > > 20060630 010530 127.0.0.1 SMTPD (b109023f8a32) > > [200.79.243.42] > > RCPT TO: <[EMAIL PROTECTED]> > > 20060630 010614 127.0.0.1 SMTPD (b109023f8a32) > > [200.79.243.42] > > E:\IMAIL\spool\Db109023f8a32.SMD 16903 > > > > They seem to end at this point and the D and sometimes T > > files are left. > > > > As I look at my spool directory I see about three to six > > files each minute left behind. All other mail is being > > processed and messages I have sent in test have all been processed. > > > > Will > > > > > > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > > Behalf Of Darrell ([EMAIL PROTECTED]) > > Sent: Friday, June 30, 2006 10:57 AM > > To: declude.junkmail@declude.com > > Subject: Re: [Declude.JunkMail] Increasing Spool size after upgrade to > > 2006 > > > > Declude 4.x is compatible with 2006. With 4000 messages in > > spool something obviously is a miss. Have you opened some of > > those messages are the legit messages? Are they outbound > > messages to other domains or for local domains? > > If you search one of those message ID's in the IMAIL log are > > they being attempted for delivery? Were there any error > > messages for them? > > > > Darrell > > --- > > Check out http://www.invariantsystems.com for utilities for > > Declude, Imail, and SmarterMail. IMail/Declude Overflow > > Queue Monitoring, SURBL/URI integration, MRTG Integration, > > and Log Parsers. > &g
Re: [Declude.JunkMail] Verify code needed
This is correct, John. If you have any further questions, please do not hesitate to contact me either by email or call Toll free 1-866-332-5833 Linda Pagillo Technical Support Declude is Cybercom Security - Email. Voice. Messaging. 978.499.2933 office 978.477.8930 efax [EMAIL PROTECTED] www.declude.com - Original Message - From: "John T (Lists)" <[EMAIL PROTECTED]> To: Sent: Monday, June 26, 2006 5:53 PM Subject: [Declude.JunkMail] Verify code needed > Just to verify, when using Declude 4.x with the appropriate code, you do not > need a separate code for the Global.CFG or Virus.cfg or Hijack.cfg files, > the code is only in the declude.cfg file, correct? > > John T > eServices For You > > "Seek, and ye shall find!" > > > > > > --- > This E-mail came from the Declude.JunkMail mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.JunkMail". The archives can be found > at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
