RE: [Declude.JunkMail] Blackberry Issues - blank bodies

2006-07-02 Thread Panda Consulting S.A. Luis Alberto Arango
If you use Declude footer, turn it off.

My guess  (I am not an expert) is that some emails sent by Blackberrys are
sent using transfer code Base64.

That transfer code has a problem with Declude footer. I am not sure if the
problem is at Declude end or at the Bas64 encode using an invalid character.

This also happens with some emails sent by Lotus Notes.

You can see these related links for more information
http://vowe.net/archives/006415.html
http://www.archivesat.com/IMail_Server_Discussion/thread436323.htm

Also you can see this interesting discussion about blank messages when sent
by Lotus Notes. However Declude is not involved in this issue. A mcafee tech
support guy says that Lotus Notes does not in fact comply with RFC2045
because they use and invalid end of line character inside the email instead
of wrapping. 
http://forums.mcafeehelp.com/viewtopic.php?t=78912sid=f6bc5730c5586fdd523f4
c7e956013bd


As today I haven't seen any Declude statement about this issue in order to
confirm what the problem is. Is it a Declude problem or a Lotus Notes /
Blackberry problem using invaid end of line characters

I just disabled Declude footer and no more blank emails from Lotus Notes or
Blackberries.

Regards

-Luis Arango
 

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 
 Behalf Of Robert Grosshandler
 Sent: Viernes, 30 de Junio de 2006 08:47 a.m.
 To: Declude.JunkMail@declude.com
 Subject: [Declude.JunkMail] Blackberry Issues - blank bodies
 
 Folks -
 
 Once in awhile, we (really,me) get e-mails from folks using 
 Blackberrys.
 The body is blank.  I'm trying to track down the cause.  
 
 We're using Imail 8.22 all patches applied.  Latest version 
 of Declude.
 
 The same e-mail, going through a different e-mail server (not Imail /
 Declude) goes through just fine.
 
 Any thoughts?
 
 Thanks in advance,
 
 Rob
 
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RE: [Declude.JunkMail] Blackberry Issues - blank bodies

2006-07-02 Thread Kevin Bilbee
 My guess  (I am not an expert) is that some emails sent by 
 Blackberrys are sent using transfer code Base64.
 
 That transfer code has a problem with Declude footer. I am 
 not sure if the problem is at Declude end or at the Bas64 
 encode using an invalid character.
 

The problem is with Declude adding plain text to the end of the Base64
section of the email so it decodes incorrectly.



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Re: [Declude.JunkMail] Blackberry Issues - blank bodies

2006-06-30 Thread Darrell \([EMAIL PROTECTED])
I have seen this reported on the IMAIL forum several times 

http://www.mail-archive.com/imail_forum@list.ipswitch.com/msg105449.html 

Several users reported that the Declude footer caused this.  Do you have a 
footer enabled? 


I see this

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but I am not sure if the list added it or if its your footer. 


Darrell
---
Check out http://www.invariantsystems.com for utilities for Declude, Imail, 
mxGuard, and ORF.  IMail/Declude Overflow Queue Monitoring, SURBL/URI 
integration, MRTG Integration, and Log Parsers. 



Robert Grosshandler writes: 

Folks - 


Once in awhile, we (really,me) get e-mails from folks using Blackberrys.
The body is blank.  I'm trying to track down the cause.   

We're using Imail 8.22 all patches applied.  Latest version of Declude. 


The same e-mail, going through a different e-mail server (not Imail /
Declude) goes through just fine. 

Any thoughts? 

Thanks in advance, 

Rob 


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