RE: [Declude.JunkMail] Commtouch ZeroHour - no longer active? What's the best procedure everyone uses to renew it?

2009-07-08 Thread David Barker 
We just migrated servers this week. It is possible your DNS is using cached
information. Remember a diags.txt is only created on startup so you may have
old information.  Can you flush your DNS cache and restart Declude to see if
it resolves the problem. 

 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
  dbar...@declude.com

 

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Wednesday, July 08, 2009 10:20 AM
To: declude.vi...@declude.com; declude.junkmail@declude.com
Subject: [Declude.JunkMail] Commtouch ZeroHour - no longer active? What's
the best procedure everyone uses to renew it?
Sensitivity: Personal

 

Hi,

 

I noticed that ZeroHour stopped catching any viruses after 6/28 - and, after
investigating, I now realize it no longer traps any Spam. There were NO
changes to any .CFG (or other Declude files). I'm enclosing the most recent
Diags.txt (from 6/18, where CommTouch was ON) and then one from today after
I made a point of manually restarting DecludeProc.  Suddenly, it reports
CommTouch as OFF?

 

My customer screen shows:

 


 

Host Information


 Declude Imail Perpetual Lic.

[omitted] 

28 Jun 2010 


 AVG 

Activated

Current



 CommTouch 

Activated



 

It can't be a coincidence that CommTouch stopped working 3 weeks ago,  on
the exact anniversary date of my (renewed) agreement?

 

Since I only purchased CommTouch a few weeks ago, I'm new to this. So, what
do Declude customers have to do after purchasing CommTouch or after renewing
their service agreements to make sure that the software will continue to
work with a complete function set? This way, I can add yet another reminder
to my calendar (besides monitoring the AVG licensing renewal date).

 

 


Overall Server Virus Summary Report


Total Messages Processed: 21,868
Virus Infected Messages: 60
Percentage Infected: 0.27%


VIRUS

# INFECTED

PERCENTAGE



OUTLOOK 'BLANK FOLDING' VULNERABILITY

33

0.15%



OUTLOOK 'CR' VULNERABILITY

11

0.05%



OUTLOOK 'MIME SEGMENT IN MIME PREAMBLE' VULNERABILITY

8

0.04%



I-WORM/MYDOOM.O

3

0.01%



I-WORM/MYDOOM.BE

1

0.00%



I-WORM/MYDOOM.N

1

0.00%



NON STANDARD HEADER VULNERABILITY

1

0.00%



TROJAN.IFRAME-3

1

0.00%



WORM.BAGLE-ZIPPWD-35

1

0.00%



 


Virus Scanner Summary Report (Integrated AVG Scanner)


Total Messages Processed: 21,868
Virus Infected Messages: 5
Percentage Infected: 0.02%


VIRUS

# INFECTED

PERCENTAGE



I-WORM/MYDOOM.O

3

0.01%



I-WORM/MYDOOM.BE

1

0.00%



I-WORM/MYDOOM.N

1

0.00%



 


Virus Scanner Summary Report (ClamAV)


Total Messages Processed: 21,868
Virus Infected Messages: 2
Percentage Infected: 0.01%


VIRUS

# INFECTED

PERCENTAGE



TROJAN.IFRAME-3

1

0.00%



WORM.BAGLE-ZIPPWD-35

1

0.00%



 

Best Regards,

Andy

 

 


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RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread Todd Richards 
For what it's worth, after getting clarification from David yesterday, and
an explanation on pricing, we added Commtouch immediately.

Todd


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Dean
Lawrence
Sent: Friday, June 05, 2009 11:06 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] CommTouch ZeroHour

Excellent. Thanks David

On Fri, Jun 5, 2009 at 11:54 AM, David Barker wrote:
>>>I simply host mailboxes for some of my development clients' domains.
>
> This is classified as a non-ISP and you can use Commtouch
>
>
> David Barker
> VP Operations Declude
> Your Email security is our business
> 978.499.2933 office
> 978.988.1311 fax
> dbar...@declude.com
>
>
>
> -Original Message-
> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Dean
> Lawrence
> Sent: Friday, June 05, 2009 11:50 AM
> To: declude.junkmail@declude.com
> Subject: Re: [Declude.JunkMail] CommTouch ZeroHour
>
> Thanks David. I'm still a little confused though. I do not provide
> Internet access for my clients, nor do I offer a clean and forward
> option. I simply host mailboxes for some of my development clients'
> domains. With this description, would CommTouch classify me as an ISP?
>
> Thanks,
>
> Dean
>
> On Fri, Jun 5, 2009 at 11:35 AM, David Barker wrote:
>> Yes Internet access provider is a better description of ISP and how it is
>> understood by Commtouch.
>>
>> David
>>
>> -Original Message-
>> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
>> Schmidt
>> Sent: Friday, June 05, 2009 11:30 AM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>>
>> Uh - okay, that was the reason, why I wasn't able to purchase CommTouch
> back
>> when.
>>
>> As a hosting provider (which includes providing mailboxes for the
clients'
>> domains), that would fall under the umbrella "primary function is to
> provide
>> Internet service".
>>
>> If they would define ISP as Internet ACCESS provider - then this would be
> a
>> different story. Because we don't provide Internet access and our primary
>> function is not clean-and-forward MX services.
>>
>> -Original Message-
>> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
>> Barker
>> Sent: Friday, June 05, 2009 10:49 AM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>>
>> Commtouch does have a restriction. The condition is:
>>
>> a.      "ISP" shall mean an internet service provider or managed solution
>> provider.
>>
>> What this means - if you are an ISP as defined by Commtouch, your primary
>> function is to provide Internet service to your customers (like Comcast)
> or
>> your business provides managed services (Like MXlogic) clean-and-forward
> of
>> emails.
>>
>> Secondly, if your business is part of the ISP category you can use
> Commtouch
>> with the added cost of $3.60 per user per year.
>>
>> And finally, the yearly cost and payments to Commtouch for NON-ISP
> perpetual
>> license Declude customers is being absorbed by Declude.
>>
>> David Barker
>> VP Operations Declude
>> Your Email security is our business
>> 978.499.2933 office
>> 978.988.1311 fax
>> dbar...@declude.com
>>
>>
>>
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To
>> unsubscribe, just send an E-mail to imail...@declude.com, and
>> type "unsubscribe Declude.JunkMail".  The archives can be found
>> at http://www.mail-archive.com.
>>
>>
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To
>> unsubscribe, just send an E-mail to imail...@declude.com, and
>> type "unsubscribe Declude.JunkMail".  The archives can be found
>> at http://www.mail-archive.com.
>>
>>
>
>
>
> --
> __
> Dean Lawrence, CIO/Partner
> Internet Data Technology
> 888.GET.IDT1 ext. 701 * fax: 888.438.4381
> http://www.idatatech.com/
> Corporate Internet Development and Marketing Specialists
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
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>
>
>
> ---
> This E-mail came

Re: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread Dean Lawrence 
Excellent. Thanks David

On Fri, Jun 5, 2009 at 11:54 AM, David Barker wrote:
>>>I simply host mailboxes for some of my development clients' domains.
>
> This is classified as a non-ISP and you can use Commtouch
>
>
> David Barker
> VP Operations Declude
> Your Email security is our business
> 978.499.2933 office
> 978.988.1311 fax
> dbar...@declude.com
>
>
>
> -Original Message-
> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Dean
> Lawrence
> Sent: Friday, June 05, 2009 11:50 AM
> To: declude.junkmail@declude.com
> Subject: Re: [Declude.JunkMail] CommTouch ZeroHour
>
> Thanks David. I'm still a little confused though. I do not provide
> Internet access for my clients, nor do I offer a clean and forward
> option. I simply host mailboxes for some of my development clients'
> domains. With this description, would CommTouch classify me as an ISP?
>
> Thanks,
>
> Dean
>
> On Fri, Jun 5, 2009 at 11:35 AM, David Barker wrote:
>> Yes Internet access provider is a better description of ISP and how it is
>> understood by Commtouch.
>>
>> David
>>
>> -Original Message-
>> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
>> Schmidt
>> Sent: Friday, June 05, 2009 11:30 AM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>>
>> Uh - okay, that was the reason, why I wasn't able to purchase CommTouch
> back
>> when.
>>
>> As a hosting provider (which includes providing mailboxes for the clients'
>> domains), that would fall under the umbrella "primary function is to
> provide
>> Internet service".
>>
>> If they would define ISP as Internet ACCESS provider - then this would be
> a
>> different story. Because we don't provide Internet access and our primary
>> function is not clean-and-forward MX services.
>>
>> -Original Message-
>> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
>> Barker
>> Sent: Friday, June 05, 2009 10:49 AM
>> To: declude.junkmail@declude.com
>> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>>
>> Commtouch does have a restriction. The condition is:
>>
>> a.      "ISP" shall mean an internet service provider or managed solution
>> provider.
>>
>> What this means - if you are an ISP as defined by Commtouch, your primary
>> function is to provide Internet service to your customers (like Comcast)
> or
>> your business provides managed services (Like MXlogic) clean-and-forward
> of
>> emails.
>>
>> Secondly, if your business is part of the ISP category you can use
> Commtouch
>> with the added cost of $3.60 per user per year.
>>
>> And finally, the yearly cost and payments to Commtouch for NON-ISP
> perpetual
>> license Declude customers is being absorbed by Declude.
>>
>> David Barker
>> VP Operations Declude
>> Your Email security is our business
>> 978.499.2933 office
>> 978.988.1311 fax
>> dbar...@declude.com
>>
>>
>>
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To
>> unsubscribe, just send an E-mail to imail...@declude.com, and
>> type "unsubscribe Declude.JunkMail".  The archives can be found
>> at http://www.mail-archive.com.
>>
>>
>>
>> ---
>> This E-mail came from the Declude.JunkMail mailing list.  To
>> unsubscribe, just send an E-mail to imail...@declude.com, and
>> type "unsubscribe Declude.JunkMail".  The archives can be found
>> at http://www.mail-archive.com.
>>
>>
>
>
>
> --
> __
> Dean Lawrence, CIO/Partner
> Internet Data Technology
> 888.GET.IDT1 ext. 701 * fax: 888.438.4381
> http://www.idatatech.com/
> Corporate Internet Development and Marketing Specialists
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to imail...@declude.com, and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to imail...@declude.com, and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
>



-- 
__
Dean Lawrence, CIO/Partner
Internet Data Technology
888.GET.IDT1 ext. 701 * fax: 888.438.4381
http://www.idatatech.com/
Corporate Internet Development and Marketing Specialists


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RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread David Barker 
For Legacy perpetual license Declude customers (defined as Non-ISP)
activation of ZEROHOUR is $195.00

David

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Friday, June 05, 2009 11:53 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Oh? In that case - what's the purchase cost to add CommTouch to our account
at this point?

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Friday, June 05, 2009 11:36 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Yes Internet access provider is a better description of ISP and how it is
understood by Commtouch.

David

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Friday, June 05, 2009 11:30 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
when. 

As a hosting provider (which includes providing mailboxes for the clients'
domains), that would fall under the umbrella "primary function is to provide
Internet service".   

If they would define ISP as Internet ACCESS provider - then this would be a
different story. Because we don't provide Internet access and our primary
function is not clean-and-forward MX services.



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RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread Andy Schmidt 
Oh? In that case - what's the purchase cost to add CommTouch to our account
at this point?

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Friday, June 05, 2009 11:36 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Yes Internet access provider is a better description of ISP and how it is
understood by Commtouch.

David

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Friday, June 05, 2009 11:30 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
when. 

As a hosting provider (which includes providing mailboxes for the clients'
domains), that would fall under the umbrella "primary function is to provide
Internet service".   

If they would define ISP as Internet ACCESS provider - then this would be a
different story. Because we don't provide Internet access and our primary
function is not clean-and-forward MX services.



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type "unsubscribe Declude.JunkMail".  The archives can be found
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RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread David Barker 
>>I simply host mailboxes for some of my development clients' domains.

This is classified as a non-ISP and you can use Commtouch


David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com



-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Dean
Lawrence
Sent: Friday, June 05, 2009 11:50 AM
To: declude.junkmail@declude.com
Subject: Re: [Declude.JunkMail] CommTouch ZeroHour

Thanks David. I'm still a little confused though. I do not provide
Internet access for my clients, nor do I offer a clean and forward
option. I simply host mailboxes for some of my development clients'
domains. With this description, would CommTouch classify me as an ISP?

Thanks,

Dean

On Fri, Jun 5, 2009 at 11:35 AM, David Barker wrote:
> Yes Internet access provider is a better description of ISP and how it is
> understood by Commtouch.
>
> David
>
> -Original Message-
> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
> Schmidt
> Sent: Friday, June 05, 2009 11:30 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>
> Uh - okay, that was the reason, why I wasn't able to purchase CommTouch
back
> when.
>
> As a hosting provider (which includes providing mailboxes for the clients'
> domains), that would fall under the umbrella "primary function is to
provide
> Internet service".
>
> If they would define ISP as Internet ACCESS provider - then this would be
a
> different story. Because we don't provide Internet access and our primary
> function is not clean-and-forward MX services.
>
> -Original Message-
> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
> Barker
> Sent: Friday, June 05, 2009 10:49 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>
> Commtouch does have a restriction. The condition is:
>
> a.      "ISP" shall mean an internet service provider or managed solution
> provider.
>
> What this means - if you are an ISP as defined by Commtouch, your primary
> function is to provide Internet service to your customers (like Comcast)
or
> your business provides managed services (Like MXlogic) clean-and-forward
of
> emails.
>
> Secondly, if your business is part of the ISP category you can use
Commtouch
> with the added cost of $3.60 per user per year.
>
> And finally, the yearly cost and payments to Commtouch for NON-ISP
perpetual
> license Declude customers is being absorbed by Declude.
>
> David Barker
> VP Operations Declude
> Your Email security is our business
> 978.499.2933 office
> 978.988.1311 fax
> dbar...@declude.com
>
>
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to imail...@declude.com, and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to imail...@declude.com, and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
>



-- 
__
Dean Lawrence, CIO/Partner
Internet Data Technology
888.GET.IDT1 ext. 701 * fax: 888.438.4381
http://www.idatatech.com/
Corporate Internet Development and Marketing Specialists


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Re: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread Dean Lawrence 
Thanks David. I'm still a little confused though. I do not provide
Internet access for my clients, nor do I offer a clean and forward
option. I simply host mailboxes for some of my development clients'
domains. With this description, would CommTouch classify me as an ISP?

Thanks,

Dean

On Fri, Jun 5, 2009 at 11:35 AM, David Barker wrote:
> Yes Internet access provider is a better description of ISP and how it is
> understood by Commtouch.
>
> David
>
> -Original Message-
> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
> Schmidt
> Sent: Friday, June 05, 2009 11:30 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>
> Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
> when.
>
> As a hosting provider (which includes providing mailboxes for the clients'
> domains), that would fall under the umbrella "primary function is to provide
> Internet service".
>
> If they would define ISP as Internet ACCESS provider - then this would be a
> different story. Because we don't provide Internet access and our primary
> function is not clean-and-forward MX services.
>
> -Original Message-
> From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
> Barker
> Sent: Friday, June 05, 2009 10:49 AM
> To: declude.junkmail@declude.com
> Subject: RE: [Declude.JunkMail] CommTouch ZeroHour
>
> Commtouch does have a restriction. The condition is:
>
> a.      "ISP" shall mean an internet service provider or managed solution
> provider.
>
> What this means - if you are an ISP as defined by Commtouch, your primary
> function is to provide Internet service to your customers (like Comcast) or
> your business provides managed services (Like MXlogic) clean-and-forward of
> emails.
>
> Secondly, if your business is part of the ISP category you can use Commtouch
> with the added cost of $3.60 per user per year.
>
> And finally, the yearly cost and payments to Commtouch for NON-ISP perpetual
> license Declude customers is being absorbed by Declude.
>
> David Barker
> VP Operations Declude
> Your Email security is our business
> 978.499.2933 office
> 978.988.1311 fax
> dbar...@declude.com
>
>
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to imail...@declude.com, and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
>
>
> ---
> This E-mail came from the Declude.JunkMail mailing list.  To
> unsubscribe, just send an E-mail to imail...@declude.com, and
> type "unsubscribe Declude.JunkMail".  The archives can be found
> at http://www.mail-archive.com.
>
>



-- 
__
Dean Lawrence, CIO/Partner
Internet Data Technology
888.GET.IDT1 ext. 701 * fax: 888.438.4381
http://www.idatatech.com/
Corporate Internet Development and Marketing Specialists


---
This E-mail came from the Declude.JunkMail mailing list.  To
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type "unsubscribe Declude.JunkMail".  The archives can be found
at http://www.mail-archive.com.

RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread David Barker 
Yes Internet access provider is a better description of ISP and how it is
understood by Commtouch.

David

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Friday, June 05, 2009 11:30 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
when. 

As a hosting provider (which includes providing mailboxes for the clients'
domains), that would fall under the umbrella "primary function is to provide
Internet service".   

If they would define ISP as Internet ACCESS provider - then this would be a
different story. Because we don't provide Internet access and our primary
function is not clean-and-forward MX services.

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Friday, June 05, 2009 10:49 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Commtouch does have a restriction. The condition is:

a.  "ISP" shall mean an internet service provider or managed solution
provider.

What this means - if you are an ISP as defined by Commtouch, your primary
function is to provide Internet service to your customers (like Comcast) or
your business provides managed services (Like MXlogic) clean-and-forward of
emails. 

Secondly, if your business is part of the ISP category you can use Commtouch
with the added cost of $3.60 per user per year.

And finally, the yearly cost and payments to Commtouch for NON-ISP perpetual
license Declude customers is being absorbed by Declude. 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




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RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread Andy Schmidt 
Uh - okay, that was the reason, why I wasn't able to purchase CommTouch back
when. 

As a hosting provider (which includes providing mailboxes for the clients'
domains), that would fall under the umbrella "primary function is to provide
Internet service".   

If they would define ISP as Internet ACCESS provider - then this would be a
different story. Because we don't provide Internet access and our primary
function is not clean-and-forward MX services.

-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: Friday, June 05, 2009 10:49 AM
To: declude.junkmail@declude.com
Subject: RE: [Declude.JunkMail] CommTouch ZeroHour

Commtouch does have a restriction. The condition is:

a.  "ISP" shall mean an internet service provider or managed solution
provider.

What this means - if you are an ISP as defined by Commtouch, your primary
function is to provide Internet service to your customers (like Comcast) or
your business provides managed services (Like MXlogic) clean-and-forward of
emails. 

Secondly, if your business is part of the ISP category you can use Commtouch
with the added cost of $3.60 per user per year.

And finally, the yearly cost and payments to Commtouch for NON-ISP perpetual
license Declude customers is being absorbed by Declude. 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




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RE: [Declude.JunkMail] CommTouch ZeroHour

2009-06-05 Thread David Barker 
Commtouch does have a restriction. The condition is:

a.  "ISP" shall mean an internet service provider or managed solution
provider.

What this means - if you are an ISP as defined by Commtouch, your primary
function is to provide Internet service to your customers (like Comcast) or
your business provides managed services (Like MXlogic) clean-and-forward of
emails. 

Secondly, if your business is part of the ISP category you can use Commtouch
with the added cost of $3.60 per user per year.

And finally, the yearly cost and payments to Commtouch for NON-ISP perpetual
license Declude customers is being absorbed by Declude. 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Sanford
Whiteman
Sent: Friday, June 05, 2009 2:07 AM
To: Dean Lawrence
Subject: Re: [Declude.JunkMail] CommTouch ZeroHour

> If  my  memory  serves  me  correctly,  there  were  some  licensing
> limitations  for  using  the CommTouch tests which is why I have not
> activated  it in the past. Has this changed? I was trying to find it
> on my account page but could not.

The  list  archives  show  that  as  of the last public communication,
CommTouch  is  allowed  for  [a] people who are not considered service
providers  or  [b]  people  who  are  service  providers,  but who are
"legacy"  Declude  customers  holding a perpetual license prior to the
integration of CT.

> I  host  mail  for my clients (we are not an ISP though), so can you
> clarify if I am able to use the CommTouch feature?

It's  my  understanding  from  David's remarks in the past that if you
perform store-and-forward between your organization and another (which
seems  to apply to you) and you are not a legacy customer, you are not
allowed  to  use  CT.  Though  perhaps  if  you charge nothing for the
service  on  paper (not just a loss leader, but a non-item) then maybe
you still aren't a service provider?

I  presume,  though  it  is  far from clear, that when David refers to
eating  the  cost  of CT it is that he is eating the cost only for the
legacy  customers who operate service providers. If in fact Declude is
absorbing  the  service  provider  sublicensing  cost  for  all legacy
customers,  regardless  of how each customer actually deploys Declude,
that  is  unfortunate but certainly not the fault of people whose real
use  of  Declude  should  *not*  legally trigger an associated Declude
payment  to CommTouch.

Or  if  Declude has been absorbing the service provider sublicense for
*all*  current  customers -- that is, that anyone can now use ZEROHOUR
regardless  of  when  they  bought  and  how  they use Declude -- that
certainly was not well-presented to the community.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: sa...@cypressintegrated.com

SpamAssassin plugs into Declude!
 
http://www.imprimia.com/products/software/freeutils/SPAMC32/download/release
/

Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail
Aliases!
 
http://www.imprimia.com/products/software/freeutils/exchange2aliases/downloa
d/release/
 
http://www.imprimia.com/products/software/freeutils/ldap2aliases/download/re
lease/



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Re: [Declude.JunkMail] CommTouch ZeroHour

2009-06-04 Thread Sanford Whiteman 
> If  my  memory  serves  me  correctly,  there  were  some  licensing
> limitations  for  using  the CommTouch tests which is why I have not
> activated  it in the past. Has this changed? I was trying to find it
> on my account page but could not.

The  list  archives  show  that  as  of the last public communication,
CommTouch  is  allowed  for  [a] people who are not considered service
providers  or  [b]  people  who  are  service  providers,  but who are
"legacy"  Declude  customers  holding a perpetual license prior to the
integration of CT.

> I  host  mail  for my clients (we are not an ISP though), so can you
> clarify if I am able to use the CommTouch feature?

It's  my  understanding  from  David's remarks in the past that if you
perform store-and-forward between your organization and another (which
seems  to apply to you) and you are not a legacy customer, you are not
allowed  to  use  CT.  Though  perhaps  if  you charge nothing for the
service  on  paper (not just a loss leader, but a non-item) then maybe
you still aren't a service provider?

I  presume,  though  it  is  far from clear, that when David refers to
eating  the  cost  of CT it is that he is eating the cost only for the
legacy  customers who operate service providers. If in fact Declude is
absorbing  the  service  provider  sublicensing  cost  for  all legacy
customers,  regardless  of how each customer actually deploys Declude,
that  is  unfortunate but certainly not the fault of people whose real
use  of  Declude  should  *not*  legally trigger an associated Declude
payment  to CommTouch.

Or  if  Declude has been absorbing the service provider sublicense for
*all*  current  customers -- that is, that anyone can now use ZEROHOUR
regardless  of  when  they  bought  and  how  they use Declude -- that
certainly was not well-presented to the community.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: sa...@cypressintegrated.com

SpamAssassin plugs into Declude!
  http://www.imprimia.com/products/software/freeutils/SPAMC32/download/release/

Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail Aliases!
  
http://www.imprimia.com/products/software/freeutils/exchange2aliases/download/release/
  
http://www.imprimia.com/products/software/freeutils/ldap2aliases/download/release/



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