RE: [Declude.JunkMail] Interim Releases - A Suggestion

2003-12-12 Thread Andy Schmidt
Scott:

You can't fault people. With the last few betas it seemed as if the original
beta was quickly replaced with a follow-up interims release before the new
features really worked reliably.  (A common scenario was oh, yeah, we know
that's broken, go download the interims release.)

I understand that you don't want to post an updated list of known caveats
with a beta because of the workload involved.

May be this would address the concerns of your customers without slowing
down your development efforts: 

The official beta link will contain the original beta .exe, until (in
your opinion) there is another good interims release that should be used
by every beta tester instead.  Then that .exe will be found at the regular
beta.

This way, customers could safely download from the beta link, get the best
code - and you could keep the interims code strictly for one-on-one
situations.

Best Regards
Andy Schmidt

HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

http://www.HM-Software.com/


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Friday, December 12, 2003 11:10 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] HIDETESTS not working?



Given that we don't have a record of having given out a 1.77i2, it's 
probably wrong.

The 1.77i folder has now the version 2.  The following is the header 
from our email.

This is exactly why there was such a big issue with interim releases last 
month.  We only have a record of giving out the URL to the interim release 
to one of our customers.  I just checked the stats for our web site, and it 
seems that 25 people have downloaded it.

Perhaps next time, we'll need to come out with an interim release that does 
something creative to help people realize that interim releases are ONLY 
supposed to be downloaded when there is a specific feature or fix that is 
needed.

-Scott
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RE: [Declude.JunkMail] Interim Releases - A Suggestion

2003-12-12 Thread R. Scott Perry

You can't fault people. With the last few betas it seemed as if the original
beta was quickly replaced with a follow-up interims release before the new
features really worked reliably.  (A common scenario was oh, yeah, we know
that's broken, go download the interims release.)
And that was part of the original design -- we could very quickly get fixes 
out for people that needed them.

May be this would address the concerns of your customers without slowing
down your development efforts:
The official beta link will contain the original beta .exe, until (in
your opinion) there is another good interims release that should be used
by every beta tester instead.  Then that .exe will be found at the regular
beta.
The problem here is that the interim releases would essentially become 
betas.  That just makes the line between betas and interim releases much 
finer, which means more workload here for the interim releases.

I believe the real problem with the original design is that we made it very 
easy for people to get the interim releases -- so easy, that only perhaps 
10% of the people using them are people that are supposed to!

Interim releases should only be run by people who have a specific need for 
the new features/fixes, and are willing to accept the potential 
consequences (odd things happening such as the C:\Declude.log file being 
used, having to go back to the last beta if problems come up with the 
interim releases, making sure to upgrade to the next beta when it comes 
out, etc.).

Yes, new features in betas will often have problems.  But rather than 
waiting for the next interim release, it may be best to wait for the next 
beta.  And the idea that our customers were attempting to keep up-to-date 
with interim releases without knowing what they may contain -- that's 
something that we hadn't prepared for.  Doing that is a dangerous 
thing.  For example, an interim release might automatically turn on the 
debug mode -- which could result in gigabytes of log files for some 
systems, causing the hard drive to run out of space.

   -Scott
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RE: [Declude.JunkMail] Interim Releases - A Suggestion

2003-12-12 Thread Fritz Squib
Scott,
 Just a suggestion, and it wouldn't be too much work, why not just
distribute the special interim release in a password protected zip file
when someone needs a quick fix?

General interim release to fix a known bug (for everyone running a beta)
would not be zipped.

Just my two cents.

Fritz

Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net

()  ascii ribbon campaign - against html mail 
/\- against microsoft attachments

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RE: [Declude.JunkMail] Interim Releases - A Suggestion

2003-12-12 Thread R. Scott Perry

 Just a suggestion, and it wouldn't be too much work, why not just
distribute the special interim release in a password protected zip file
when someone needs a quick fix?
We may well need to do that.  Or perhaps just a random URL that isn't 
easily guessable.

   -Scott
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RE: [Declude.JunkMail] Interim Releases - A Suggestion

2003-12-12 Thread Andy Schmidt
 We may well need to do that.  Or perhaps just a random URL that isn't
easily guessable. 

Yes Scott, I think that's necessary. The current method is pretty dangerous
- let's take a real case from the last beta.

If I remember I ultimately ended up having to use i18 to address various
issues before it ran sufficiently stable.  

There were plenty of messages in the Mail-Archive.com that suggested that
certain problems required the interims release iXX - AND where it would be
found.

Now, if some poor fellow would have installed the 1.76 beta a week later,
they would have done their due diligence, searched the mail-archive about
any caveats, read about the problem, read about downloading an interims
release (i28 or whatever) - and possibly end up with one that you wouldn't
want them to use.

You really can't fault the customer here - if anything, the person was very
thorough and acted entirely reasonable.

I concur that it is necessary to keep the easily accessible interims
release as mainline code and to place debug code at a unique URL.


Best Regards
Andy Schmidt

HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

http://www.HM-Software.com/

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Re: [Declude.JunkMail] Interim Releases - A Suggestion

2003-12-12 Thread paul
   Just a suggestion, and it wouldn't be too much work, why not just
 distribute the special interim release in a password protected zip file
 when someone needs a quick fix?

 We may well need to do that.  Or perhaps just a random URL that isn't
 easily guessable.

Well, I've seen from posts here that the interims have helped find/solve
problems quickly, so they ARE helpful. However, they're not for everyone. I
don't run them here, just the latest betas. Maybe Scott, you only offer the
interims to those that request it, sort of a Declude-interim list, that way,
we on the list here don't need to know that i10 has just fixed a problem in
i9, etc, making us think we need to run it, unless it directly effects the
previous Betas functionality. We recommend you run i10 to fix a problem in
1.76 beta, you may get it here. Which would probably just be a new beta
anyway... I think I'm rambling, so I'll stop now. =)

Paul

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