Re: [Declude.JunkMail] Silence?
Hi Barry- Just an acknowledgement from somebody at Declude that you got the complaint and are working on it would have been fine. I think we all understand that a position statement takes a little time and a fix will take longer. What concerns me is complete silence until somebody bugged you for a response. Until now, weidn't even know whether you guys had a clue about the problem even existing - Dave Doherty Skywaves, Inc. - Original Message - From: "Barry Simpson" <[EMAIL PROTECTED]> To: Sent: Sunday, January 02, 2005 3:16 PM Subject: RE: [Declude.JunkMail] Silence? Marc, Thanks for your comments. I expect an email to be going out tomorrow morning. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Sunday, January 02, 2005 3:01 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Silence? Barry, Happy New Year to you as well. I understand that you don't want to have an official response until there is a fix. Wouldn't it be a good practice to send an e-mail to all customers advising them that the spamheaders test is broken and they should reduce the weight or comment out the test to reduce false positives? Personally I had that test as 1/2 half of my hold weight 1/3 my delete weight so if I hadn't checked the list I would've lost some legit e-mails. I'd bet not everyone monitors the list and some people aren't aware that every e-mail is getting extra weight. Marc -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barry Simpson Sent: Sunday, January 02, 2005 2:46 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Silence? The reason there has been no official post is that we are currently looking at the issue and will post our position when we have a solution to release to all affected customers. Happy New Year Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Sunday, January 02, 2005 2:33 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Silence? I'm a little disturbed that there has been no official e-mail or reply on this list about the 2005 spam headers bug. I understand there was a holiday, but shouldn't someone official have said something by now? --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Silence?
Marc, Thanks for your comments. I expect an email to be going out tomorrow morning. Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Sunday, January 02, 2005 3:01 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Silence? Barry, Happy New Year to you as well. I understand that you don't want to have an official response until there is a fix. Wouldn't it be a good practice to send an e-mail to all customers advising them that the spamheaders test is broken and they should reduce the weight or comment out the test to reduce false positives? Personally I had that test as 1/2 half of my hold weight 1/3 my delete weight so if I hadn't checked the list I would've lost some legit e-mails. I'd bet not everyone monitors the list and some people aren't aware that every e-mail is getting extra weight. Marc -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barry Simpson Sent: Sunday, January 02, 2005 2:46 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Silence? The reason there has been no official post is that we are currently looking at the issue and will post our position when we have a solution to release to all affected customers. Happy New Year Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Sunday, January 02, 2005 2:33 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Silence? I'm a little disturbed that there has been no official e-mail or reply on this list about the 2005 spam headers bug. I understand there was a holiday, but shouldn't someone official have said something by now? --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Silence?
Barry, Happy New Year to you as well. I understand that you don't want to have an official response until there is a fix. Wouldn't it be a good practice to send an e-mail to all customers advising them that the spamheaders test is broken and they should reduce the weight or comment out the test to reduce false positives? Personally I had that test as 1/2 half of my hold weight 1/3 my delete weight so if I hadn't checked the list I would've lost some legit e-mails. I'd bet not everyone monitors the list and some people aren't aware that every e-mail is getting extra weight. Marc -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barry Simpson Sent: Sunday, January 02, 2005 2:46 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Silence? The reason there has been no official post is that we are currently looking at the issue and will post our position when we have a solution to release to all affected customers. Happy New Year Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Sunday, January 02, 2005 2:33 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Silence? I'm a little disturbed that there has been no official e-mail or reply on this list about the 2005 spam headers bug. I understand there was a holiday, but shouldn't someone official have said something by now? --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
RE: [Declude.JunkMail] Silence?
The reason there has been no official post is that we are currently looking at the issue and will post our position when we have a solution to release to all affected customers. Happy New Year Barry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of marc catuogno Sent: Sunday, January 02, 2005 2:33 PM To: Declude.JunkMail@declude.com Subject: [Declude.JunkMail] Silence? I'm a little disturbed that there has been no official e-mail or reply on this list about the 2005 spam headers bug. I understand there was a holiday, but shouldn't someone official have said something by now? --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.