[Bug 494945] Re: unable to install any packages on ubuntu 9.10, unable to mount cdrom

2009-12-10 Thread Gary Alexander
** Package changed: gnome-terminal (Ubuntu) = apt (Ubuntu)

** Changed in: apt (Ubuntu)
   Status: New = Incomplete

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[Bug 483190] Re: mouse-wheel-down in window bottom bar switches desktop pane

2009-12-08 Thread Gary Alexander
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 484527] Re: Evince display error: page tears when scrolling

2009-12-01 Thread Gary Alexander
I have the same issue with Evince as well as with Evolution and Gedit

I am using Nvidia graphics drivers:

nvidia-glx-185:
  Installed: 185.18.36-0ubuntu9
  Candidate: 185.18.36-0ubuntu9
  Version table:
 *** 185.18.36-0ubuntu9 0
500 http://za.archive.ubuntu.com karmic/restricted Packages
100 /var/lib/dpkg/status

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[Bug 484527] Re: Evince display error: page tears when scrolling

2009-12-01 Thread Gary Alexander
After some playing around, I have disabled compiz (System .. Preferences ... 
Appearance ... Visual Effects tab and Click on None).
This has stopped these issues for me, so try this and see? Suspect this could 
be a compiz issue...

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[Bug 483699] Re: totem is not working well

2009-11-28 Thread Gary Alexander
Please also look through https://wiki.ubuntu.com/DebuggingSoundProblems
and provide your full hardware details please.

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[Bug 483699] Re: totem is not working well

2009-11-28 Thread Gary Alexander
Please can you run vlc or totem from a terminal and provide any output
from it here.

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[Bug 488516] Re: Compiz bug

2009-11-28 Thread Gary Alexander
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we can't fix it because your description
didn't include enough information. You may find it helpful to read How
to report bugs effectively
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the 
problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks! 

** Changed in: gnome-terminal (Ubuntu)
   Status: New = Incomplete

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[Bug 394458] Re: nautilus 2.27.2 hangs a lot of times

2009-11-27 Thread Gary Alexander
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to New. Thanks again!

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 205271] Re: Unable to delete a certain folder in the trash

2009-11-25 Thread Gary Alexander
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to New. Thanks again!

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 482777] Re: colors in video are wrong

2009-11-25 Thread Gary Alexander
I have had the same issue when upgrading from 9.04 to 9.10, and changing
the settings as above fixed the issue.

Video Card:

01:00.0 VGA compatible controller: nVidia Corporation Quadro NVS 135M
(rev a1)

Section Device
Identifier Device0
Driver nvidia
VendorName NVIDIA Corporation
BoardName  Quadro NVS 135M
EndSection

The following are installed nvidia drivers after update to 9.10:

i   nvidia-173-modaliases   - Modaliases for the NVIDIA binary X.Org dri
i   nvidia-180-modaliases   - Transitional package for nvidia-185-modali
i A nvidia-185-kernel-source- NVIDIA binary kernel module source
i A nvidia-185-libvdpau - Video Decode and Presentation API for Unix
i A nvidia-185-modaliases   - Modaliases for the NVIDIA binary X.Org dri
i   nvidia-96-modaliases- Modaliases for the NVIDIA binary X.Org dri
i   nvidia-common   - Find obsolete NVIDIA drivers  
i   nvidia-glx-180  - Transitional package for nvidia-glx-185   
i A nvidia-glx-185  - NVIDIA binary Xorg driver 
i A nvidia-settings - Tool of configuring the NVIDIA graphics dr

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[Bug 483190] Re: mouse-wheel-down in window bottom bar switches desktop pane

2009-11-25 Thread Gary Alexander
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

I have not been able to reproduce this on 9.10 with gedit
2.28.0-0ubuntu2

** Changed in: gedit (Ubuntu)
   Status: New = Incomplete

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[Bug 387319] Re: nautilus doesn't show all files

2009-11-25 Thread Gary Alexander
We are closing this bug report because it lacks the information we need
to investigate the problem, as described in the previous comments.
Please reopen it if you can give us the missing information, and don't
hesitate to submit bug reports in the future. To reopen the bug report
you can click on the current status, under the Status column, and change
the Status back to New. Thanks again!

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 483699] Re: totem is not working well

2009-11-18 Thread Gary Alexander
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

Specifically does this occur on a single specific video file only, or
all files? If so what types of files does it happen with?

** Changed in: totem (Ubuntu)
   Status: New = Incomplete

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[Bug 484052] Re: wrong colours in totem player movies

2009-11-17 Thread Gary Alexander
Go to Edit ... Preferences
Click on Display tab and then Reset to Defaults

Does this fix the issue?

** Changed in: totem (Ubuntu)
   Status: New = Incomplete

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[Bug 484052] Re: wrong colours in totem player movies

2009-11-17 Thread Gary Alexander
*** This bug is a duplicate of bug 482777 ***
https://bugs.launchpad.net/bugs/482777

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 482777, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

** This bug has been marked a duplicate of bug 482777
   colors in video are wrong

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[Bug 452214] Re: Nautilus should ask user to empty trash if media is full

2009-11-12 Thread Gary Alexander
** Changed in: nautilus (Ubuntu)
   Status: New = Confirmed

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[Bug 394458] Re: nautilus 2.27.2 hangs a lot of times

2009-11-12 Thread Gary Alexander
We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

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[Bug 480593] Re: can't print pdf files on hp printers

2009-11-11 Thread Gary Alexander
*** This bug is a duplicate of bug 419143 ***
https://bugs.launchpad.net/bugs/419143

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 419143, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

** This bug has been marked a duplicate of bug 419143
   Printing from evince (and perhaps other GTK apps) to PostScript printers is 
broken

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[Bug 387319] Re: nautilus doesn't show all files

2009-11-11 Thread Gary Alexander
Thank you for taking the time to report this bug and helping to make
Ubuntu better. You reported this bug a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an issue
for you. Can you try with the latest Ubuntu release? Thanks in advance.

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[Bug 205271] Re: Unable to delete a certain folder in the trash

2009-11-11 Thread Gary Alexander
If you are experiencing this issue please can you attach the following
information:

output of:
lsb_release -a
uname -a
apt-cache policy nautilus
ls -al ~/.local/share/Trash/files/

Please also attach any files in:
.local/share/Trash/info/


** Changed in: nautilus (Ubuntu)
   Status: New = Incomplete

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-10 Thread Gary Alexander
** Changed in: gedit (Ubuntu)
   Status: Confirmed = Incomplete

** Tags added: nautilus

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-10 Thread Gary Alexander
Seems like this is more than just a gedit issue then.

1. Can you start a guest session and see if the issue appears there?
If so
2. Can you do the following in a terminal:
xev | sed -n 's/^.*state \([0-9].*\), keycode *\([0-9]\+\) *\(.*\), .*$/keycode 
\2 = \3, state = \1/p'

Then press F9 and see if it brings up the correct output...

Also if you can do the following in a terminal:
mkdir ~/tmp
cd ~/tmp
udevadm info --export-db  udev-db.txt
dmesg  dmesg.log
sudo lsinput  lsinput.log
xkbcomp -xkb :0 -  xkbcomp.txt
setxkbmap -print  xkbmap.txt
uname -a  uname-a
cat /proc/version_signature  version_signature
sudo lspci -vvnn  lspci-vvnn 

and upload the relevant files...

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-10 Thread Gary Alexander
No problem, it must be some type of configuration issue, I would suspect
one of the applets or AWN is possible grabbing that key binding. Trying
without that running might help to see where the issue is.

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-10 Thread Gary Alexander
Marking this as invalid as its not a gedit issue. If you find which app
is causing this issue, can you please relaunch a bug against that
package?

Thanks

** Changed in: gedit (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 480440] Re: Since updating to Ubuntu 9.10 Evolution Mail won't send or receive mail

2009-11-10 Thread Gary Alexander
Is this a installtion to the hard drive or a live CD boot?
If you run evolution from the terminal does it display any errors?

** Changed in: evolution (Ubuntu)
   Status: New = Incomplete

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-09 Thread Gary Alexander
I can't confirm this on a similar system.

Have you tried backing up and removing your gedit preferences and
retrying this?

** Changed in: gedit (Ubuntu)
   Status: New = Incomplete

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[Bug 175233] Re: Evolution hangs with Formatting Message after several hours

2009-11-09 Thread Gary Alexander
Can confirm this on Karmic 32bit with latest updates.

Distributor ID: Ubuntu
Description:Ubuntu 9.10
Release:9.10
Codename:   karmic

evolution:
  Installed: 2.28.1-0ubuntu1
  Candidate: 2.28.1-0ubuntu1
  Version table:
 *** 2.28.1-0ubuntu1 0
500 http://za.archive.ubuntu.com karmic/main Packages
100 /var/lib/dpkg/status

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-09 Thread Gary Alexander
Can you do the following:

$ echo   ~/.xsession-errors

Then rerun gedit, try F9 and see if anything is logged to .xsession-
errors. If so please attach the file.

Thanks

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-09 Thread Gary Alexander
** Changed in: gedit (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 478924] Re: Key-binding F9 (Show Sidepane) freezes gedit until i click on it

2009-11-09 Thread Gary Alexander
** Tags added: gedit sidebar

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