[Bug 851015] [NEW] gnome-panel help missing command substitutions

2011-09-15 Thread Joe Harrington
Public bug reported:

Behavior:

When you click on an icon in the panel, a command gets executed.  The
user can set this command in the Properties dialog box for the icon.
For the default firefox panel icon, it is "firefox %u".  The %u is a
command substitution of ...something.  What?  The help section 4.5.3.1
Launcher Commands and Locations should say, and it comes up when you
click on "Help" in the properties dialog box for the icon.  However, no
% codes are documented here.

Desired behavior:

They should be.

Description:Ubuntu 10.04.3 LTS
Release:10.04

gnome-panel:
  Installed: 1:2.30.2-0ubuntu0.2
  Candidate: 1:2.30.2-0ubuntu0.2
  Version table:
 *** 1:2.30.2-0ubuntu0.2 0
500 http://us.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
100 /var/lib/dpkg/status
 1:2.30.0-0ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages

It may be that the documentation is in a different package, but they all
get updated together.

Clearly 10.04 isn't going to get updates for something like this, but
the change should be made in the current development version to improve
things going forward.  It will take someone in the know about 15
minutes.

Thanks,

--jh--

** Affects: gnome-panel (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  gnome-panel help missing command substitutions

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[Bug 164233] Re: [Upstream] [hardy] Opening pdf with smooth gradient in Evince displays striped

2011-08-16 Thread Joe Harrington
I don't have time to chase it down at the moment but maybe you do,
Chris.  I recall reading some time ago that the problem is in the
poppler PDF-writing library, which uses a broken algorithm to make the
gradient out of a set of constant-color stripes whose edges are being
rendered as white lines by some readers and not by others.  Other PDF-
writing programs that do not use poppler (from Win or Mac worlds)
produce them differently.  So the problem is in poppler, if I recall it
all correctly.

--jh--

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Title:
  [Upstream] [hardy] Opening pdf with smooth gradient in Evince displays
  striped

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[Bug 776829] Re: evolution corrupts attachments on save

2011-05-03 Thread Joe Harrington
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Title:
  evolution corrupts attachments on save

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[Bug 776829] [NEW] evolution corrupts attachments on save

2011-05-03 Thread Joe Harrington
Public bug reported:

Binary package hint: evolution

2.28.3-0ubuntu10.2
DISTRIB_DESCRIPTION="Ubuntu 10.04.2 LTS"
lenovo T61 laptop

When writing out certain attachments, Evo produces consistently corrupt
files.  Co-workers using evo do not have the same behavior, and it only
started a month or two ago after years of using evo.  At that time I
attempted to get evo to read mail from an exchange server via IMAP, but
IMAP was turned off on the server.  I deleted the experimental account
from evo at that time.

A given email will either produce a good or bad attachment.  It will be
the same bytes in the attachment file each time it is produced.
However, if I give multiple copies of exactly the same email to evo,
each instance in evo will produce the same wrong bytes each time I try
to save the attachment, but the bytes will differ from instance to
instance.  This hints at a source-side as opposed to a saving-side
problem.  However, see below on disabling spam filters.

There seem to be two error modes.  In one, the attachment is random
trash after some number of bytes (e.g., 526), and it is 3 bytes shorter
than it should be.  In the other mode, a few bytes in the file are
changed but the length is the same.  The former error is doom to most
files.  The latter will consistently kill anything with compression
including PDFs, but .xls and .doc files sometimes work, or mostly work.

md5sum Palotai_letter*
fcfd8d470f969915316104cf37b45c9d  Palotai_letter10.zip
3853baa9cfa6ba4748aa524e67ce1338  Palotai_letter11.zip
ad2f0fc6476e2e9dcb2a8bc99fe775fd  Palotai_letter2.zip
ad2f0fc6476e2e9dcb2a8bc99fe775fd  Palotai_letter3.zip
ad2f0fc6476e2e9dcb2a8bc99fe775fd  Palotai_letter4.zip
ad2f0fc6476e2e9dcb2a8bc99fe775fd  Palotai_letter5.zip
ad2f0fc6476e2e9dcb2a8bc99fe775fd  Palotai_letter6.zip
ad2f0fc6476e2e9dcb2a8bc99fe775fd  Palotai_letter7.zip
92c195ccd7b2646ed824e5d5600c3024  Palotai_letter8.zip
a37a2d193981d462db1afda541e4b308  Palotai_letter9.zip
16f86622aba1d17c03dd8be4c24927a0  Palotai_letter.zip

Here, Palotai_letter.zip was from one mail instance, 2-7 were from
another, and 8-11 were from different instances.  All of these files are
the same size and have a small number of errors in them.  They cannot be
unzipped.  For example:

cmp -l Palotai_letter8.zip Palotai_letter9.zip 
51 264  64

cmp -l Palotai_letter8.zip Palotai_letter10.zip 
49 325 327
50 255 327

cmp -l Palotai_letter8.zip Palotai_letter11.zip 
49 325 327
50 255 327
51 264  64

To get different instances, I set evo to read a unix mailbox that was
not the system mailbox.  I captured a message from our server before it
had hit evo, with all headers intact, and I copied it several times to
the unix mailbox.  They appeared as repeats of the message in evo.

The only configuration changes I have made are to disable spamassassin
and bogofilter plugins and the two filtering options in mail
preferences/junk.  Undoing those configs and restarting does not change
the behavior.  I had been operating with those changes for years before
this started.

Mutt reads the attachments without a problem.  Before anyone asks, I am
in a production environment and cannot update to a later version of
Ubuntu until later this summer.

Thanks,

--jh--

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: evolution 2.28.3-0ubuntu10.2
ProcVersionSignature: Ubuntu 2.6.32-30.59-generic 2.6.32.29+drm33.13
Uname: Linux 2.6.32-30-generic x86_64
Architecture: amd64
Date: Tue May  3 19:57:59 2011
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution

** Affects: evolution (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
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[Bug 13333] Re: Evolution hangs when I start it

2008-06-21 Thread Joe Harrington
Ubuntu 7.04 updated, Evolution 2.10.1, i386

I have had a similar behavior today and I solved it by moving my
mail/local/Inbox* files to another dir when evo and all helper programs
were *not* running, starting evo, and then moving them back while it
*was* running (this was accidental but it worked).  It spat messages
saying it was redoing the database, and it works fine now.  I have a
moderately large Inbox (500+MB), so it may be that while the file was
copying it had time to make the dbs, and this might not work for smaller
Inboxes.  In that case just moving in the Inbox file itself (appears to
be a normal mbox file) might do it.

I presume that the system crash I had yesterday happened while evo was
writing the database or something, and the database was corrupt and
caused the problem, which matches what's described above: CPU pegs as
soon as the mail reader GUI is visible on screen, whether it's there or
not when started.  The mail GUI window does not refresh thereafter.  It
stays pegged for at least many hours, likely indefinitely.  I did not
check for a memory loop.

Suggestion: Email is a critical ap, and this is not the first time I
have had trouble with evo and messed-up databases.  Others clearly are
having similar problems.  A user should be able to tell evo to validate
and/or recover its databases as a startup option or separate program.
Even better,  also have it validate all dbs in some fashion on startup,
or give itself an alarm and have it check the db being read if the alarm
triggers during a database read.  Simply being locked out of your email
and calendar for hours while you troubleshoot is not an option, and
troubleshooting in this manner risks losing mail.

I have captured the corrupt files, though I will not post them publicly
because they are large (500MB) and it's my private email.  I can work
with a developer, however.  I don't know specifically which file is bad,
but it's narrowed down to the Inbox* files.

--jh--

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[Bug 120392] Re: CAnnot delete Calendars in Evolution 2.10

2008-02-07 Thread Joe Harrington
Sorry, I'm still on Feisty and it's a production environment, so I won't
be able to do that soon.

--jh--

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[Bug 12430] Re: evolution weather calendars only for US

2007-09-09 Thread Joe Harrington
This seems more like a case of sour grapes than a bug.

Rather than trying to remove a feature used by a significant number (and
perhaps fraction) of Ubuntu users, perhaps users from the "rest of the
world" who actually care about the feature could get involved and put in
the effort to get the feature extended to their countries.  Weather-
applet probably has most of what's needed to do it.  If not, then that's
a strong indication of a lack of interest on their parts.

Certainly we Americans would rightly be accused of heresy if we asked
for a feature that only worked in Swaziland to be removed because it
didn't work for us.  Maybe Swaziland is the only place that cares about
the feature, but they care a lot.  In that case, it's a net positive to
have it, so long as they are providing the effort needed to maintain it.

OSS grows by embracing and building on the contributions of others, not
by shooting them down because they don't work for you.

--jh--

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[Bug 92296] Re: [Feisty] Low quality of text rendering in Evince

2007-08-24 Thread Joe Harrington
And for the record, my system is 7.04 i386 32-bit with patches to date.
Also, bug #59316 and bug #69731 seem to be the same.  Note that they are
older, so the libpoppler thing might not be the solution.  If these
render well for you on 7.04 patched, we should compare installed package
lists.

To my eye, it is not antialiasing the Type-3 fonts.

--jh--


** Attachment added: "Syllabus with Type 1 and TrueType fonts"
   http://launchpadlibrarian.net/8976558/ast4932-da-syllabus-1.pdf

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[Bug 92296] Re: [Feisty] Low quality of text rendering in Evince

2007-08-24 Thread Joe Harrington
And for the record, my system is 7.04 i386 32-bit with patches to date.
Also, bug #59316 and bug #69731 seem to be the same.  Note that they are
older, so the libpoppler thing might not be the solution.  If these
render well for you on 7.04 patched, we should compare installed package
lists.

--jh--


** Attachment added: "Syllabus with Type 1 and TrueType fonts"
   http://launchpadlibrarian.net/8976512/ast4932-da-syllabus-1.pdf

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[Bug 92296] Re: [Feisty] Low quality of text rendering in Evince

2007-08-24 Thread Joe Harrington
Ok, that should have said see text below... Here's the Python tutorial.

--jh--


** Attachment added: "Python astronomy tutorial with Type 3 fonts."
   http://launchpadlibrarian.net/8976506/pydatatut.pdf

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[Bug 92296] Re: [Feisty] Low quality of text rendering in Evince

2007-08-24 Thread Joe Harrington
No, sorry, I'm on Feisty with evince 0.8.1, and I get terrible Type-3
handling.  See the attached screen shot.  The left is gv (running
ghostscript) on the attached Python tutorial.  The middle is evince on
the same document.  The right is evince on my syllabus, which is also
attached.  The tutorial uses mostly CMR Type 3 fonts, but the syllabus
uses Type 1 and TrueType.  Acroread does as well as ghostscript.

--jh--


** Attachment added: "Screen shot showing 3 renderings, see text above."
   http://launchpadlibrarian.net/8976503/Screenshot.png

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[Bug 120392] Re: CAnnot delete Calendars in Evolution 2.10

2007-06-25 Thread Joe Harrington
Responding to Sebastien, yes, you have to delete some data before you
see the problem.  However, good design would not then make it impossible
to delete the associated handle on the data.  On the contrary, if the
program notices something is missing it should either delete the handle
to the missing data or (better) complain and offer options.  Judging by
the number of similar bugs, this is a common problem.

The idea that the ap directory is untouchable is a holdover from Windows
and is quite non-Unix.  There are lots of reasons to allow the user to
work with data directly, and the better aps both document how to do this
and handle the changes gracefully.  In this case, one is *forced* to
look under the hood to do the basic task of moving data from one machine
to another.  This basic task is totally undocumented, and the obvious
action of simply moving a .evolution tree from one machine to another
makes all your non-default calendars inaccessible from within the
program, even though the data are still in the same files as on the old
machine.  You can only say "do nothing outside the program" if it is
both possible and well documented how to do all the obvious tasks from
inside the program.  This is not currently the case: you do have to poke
around in .evolution to find the files to import to regain access to the
data.

--jh--

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[Bug 120392] Re: CAnnot delete Calendars in Evolution 2.10

2007-06-20 Thread Joe Harrington
I saw the same behavior, came here to report it, and found this and
similar bugs.  I had created calendars I could not delete.  However, I
could not reproduce it until I deleted the calendar manually (by going
into the .evolution/calendar/local directory and deleting the directory
containing the calendar).  Once I did that, I could not delete the
calendar.  The events did go away on the next start of evolution, and I
could then delete the calendar.  Starting manually or with a gui entry
made no difference.

This problem is triggered by the lack of good documentation for
evolution.  The docs say what each button does, but that is not good
documentation, that is a cop-out.  Good documentation describes how a
program is used.  The problem I had leading up to this was that I
thought (and this makes total sense to me as a 20+-year unix user) that
I could transport the .evolution directory from one machine to another.
This lost most of my calendar entries.  I did not know about going into
my .evolution and reading the files as ICAL files, because I did not
know anything about how evolution stores its data, and this is hidden
from the user in the docs.  This common problem of how to move calendars
from one machine to another should be covered prominently in the docs.

Also, when I converted from FC3 to Ubuntu 7.04, the Personal tasks
survived but the Work tasks did not.  This may have to do with FC using
an FQDN and Ubuntu using just the hostname without the domain as the
hostname.  I see that the work tasks are there under the FQDN in the
.evolution directory, but they have become separated from the
application.  This behavior should be fixed somehow.  Perhaps it should
look for calendars in its directory tree that it doesn't know about and
ask the user to import them.  Now that I know about importing calendars,
it seems simple to do manually, but it has been months since I lost my
work tasks and I only now learned about what I should have done.

So, I'm confirming this bug:
start evolution
make a calendar
add a task
delete the file containing the task
try to delete the calendar
it won't let you
quit
restart
the task is done and you can delete the calendar.

Suggestions:
1. make it so it can delete the calendar in this case.
2. document how to move calendars from one machine to another in a prominent 
place.  Ditto what happens if machine names change.

--jh--


** Changed in: evolution (Ubuntu)
   Status: Unconfirmed => Confirmed

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