[Bug 1741245] Re: gnome-shell freezes and crashes upon usb drive insertion
*** This bug is a duplicate of bug 1720768 *** https://bugs.launchpad.net/bugs/1720768 Uh oh! Then, is there anything I can do, to pinpoint the actual problem? Is there any package/tool which I can run before inserting USB and collect information during freeze and restart of gnome-shell? Running strace or similar tool for gnome-shell pid would do any help? I'm afraid the crash reports for gnome-shell are huge and might contain noise originating from other bugs/problems. I thought; the info, trace, calls during the event only might help locate the problem may be.. Thanks. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1741245] Re: gnome-shell freezes and crashes upon usb drive insertion
*** This bug is a duplicate of bug 1720768 *** https://bugs.launchpad.net/bugs/1720768 That new link is a different crash - bug 1714989 :) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1741245] Re: gnome-shell freezes and crashes upon usb drive insertion
*** This bug is a duplicate of bug 1720768 *** https://bugs.launchpad.net/bugs/1720768 Sorry, I don't mean to say "duplicate status is wrong" but can anybody review my latest crash report which can be found here: https://errors.ubuntu.com/oops/1b01bffc-f6bf-11e7-af73-fa163e54c21f The previous crash report was too old. I restarted the computer and experienced it again after usb drive insertion. I hope crash report is shorter this time. By the way, the crash report is still large, around 100 MB, even thought I restarted computer, is this normal for a crash report? Does it mean gnome-shell is high chatter and writing lots of warnings in background? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1741245] Re: gnome-shell freezes and crashes upon usb drive insertion
*** This bug is a duplicate of bug 1720768 *** https://bugs.launchpad.net/bugs/1720768 No thanks, it's not secure to attach crash files here. Your link shows you are experiencing bug 1720768. It appears plausible this is that same bug so let's make this a duplicate and only reopen this one if a fix for bug 1720768 doesn't help. ** This bug has been marked a duplicate of bug 1720768 gnome-shell crashed with SIGTRAP in object_instance_finalize from js::Class::doFinalize ["Finalizing proxy for an object that's scheduled to be unrooted: Gio.Subprocess\n"] -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1741245] Re: gnome-shell freezes and crashes upon usb drive insertion
Hi, thanks for pointing out what to do.. There was gnome-shell related crash file under /var/crash/, and since usually I file error report after each crash there were .upload and .uploaded files as well. Here are the file names: var/crash/_usr_bin_gnome-shell.1000.crash /var/crash/_usr_bin_gnome-shell.1000.upload /var/crash/_usr_bin_gnome-shell.1000.uploaded Then I ran the ubuntu-bug on the crash file, I got internal error message window, I selected "send error report" and clicked "Continue" (I'm not sure if the errors.ubuntu.com showing recent reports from my machine, because I didnt see the report I sent today (Jan 7, 2018) Then, I did the second thing you mentioned, here's the link to error reports from my machine at errors.ubuntu.com https://errors.ubuntu.com/oops/1262ee46-bb11-11e7-8683-fa163ef911dc But, I sent many crash reports about gnome-shell, I only saw one from Oct 27th, 2017. I also didn't see the report I just uploaded with "ubuntu-bug" today. Should I upload the recent crash report here, is it secure to do so? By the way, the crash file is 200 MB in size.. Thanks. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1741245] Re: gnome-shell freezes and crashes upon usb drive insertion
Please have a look in /var/crash for any unreported crash files. If you fine some for gnome-shell then please use the command: ubuntu-bug /var/crash/YOURFILE.crash to securely upload the crash. Regardless of whether you can find any recent crash files, please then run this command in a shell on the affected machine: xdg-open "https://errors.ubuntu.com/user/"`sudo cat /var/lib/whoopsie /whoopsie-id` or as two lines both ending in backticks: xdg-open "https://errors.ubuntu.com/user/"` sudo cat /var/lib/whoopsie/whoopsie-id` That will then open a web page showing you your system's crash history. If you find any links to gnome-shell crashes on that page then please tell us what those are here. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1741245 Title: gnome-shell freezes and crashes upon usb drive insertion To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1741245/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
