[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-18 Thread Zihang Ye
*** This bug is a duplicate of bug 1771788 ***
https://bugs.launchpad.net/bugs/1771788

Oh really? I must have missed the "not".
Thank you very much Daniel for your help. You are the most patient people I've 
ever met here.

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-17 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1771788 ***
https://bugs.launchpad.net/bugs/1771788

I am marking this as a duplicate of bug 1771788, because any crash in
Xwayland will cause gnome-shell to crash. So we need to treat this as an
Xwayland crash. When that is fixed gnome-shell should also stop
crashing.

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-17 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1771788 ***
https://bugs.launchpad.net/bugs/1771788

Thanks. I have now updated bug 1771788 with more details.

P.S. I didn't forget. That's step 1 in comment #2 :)

** This bug has been marked a duplicate of private bug 1771788

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-17 Thread Zihang Ye
Hi Daniel,
The problem never appeared after it happened last time. However, I found the 
crash file for the previous crash, and here they are.

Bug #1771788

And there's still another crash, which happened at the same time.
However, the owner is gdm, and I can't upload it neither with my
permission nor with sudo. How should I do?

Btw, you forgot to tell me that I should've commented
/etc/apport/crashdb.conf.

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-16 Thread Daniel van Vugt
If you are using Wayland then ignore step 3 :)

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-16 Thread Zihang Ye
Thank you for replying, Daniel. I'll try that out. However, since I
can't reproduce it, you might have to wait for a long time before my
next reply.

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-16 Thread Zihang Ye
Hi Daniel, after read through your suggestion, I found some problem. I'm 
actually using Wayland, so that shouldn't be a Xorg crash, right?
And in the /etc/gdm3/custom.conf, I saw this:
# Uncomment the line below to force the login screen to use Xorg
# WaylandEnabled=false
So does that mean during my usage of my system, I've never activated the Xorg 
server? I don't know much about how things work.

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-16 Thread Daniel van Vugt
** Tags added: bionic

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-15 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, your bug report is missing crash details. In
order to debug a crash we will need a crash report. To create one,
please follow these steps:

1. If you are not running a future development release of Ubuntu then apply the 
workaround from bug 994921.
2. If you are running the Ubuntu Stable Release you might need to enable apport 
in /etc/default/apport.
3. If the crash is in Xorg then uncomment this option from 
/etc/gdm3/custom.conf:
   # Additionally lets the X server dump core if it crashes
   #Enable=true
4. Reboot.
5. Reproduce the crash.
6. Look in /var/crash for crash files and when found, run:
   ubuntu-bug /var/crash/YOURFILE.crash
7. Add a comment here telling us the ID of the new bug that was created in step 
6.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments, and doing so is also a
security risk for yourself.


** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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[Bug 1771273] Re: Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

2018-05-15 Thread Zihang Ye
I didn't find a way to reproduce the problem.

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Title:
  Gnome-shell crashes when wake up after updated to 3.28.1-0ubuntu2

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