[Bug 1830936] Re: Wayland freeze 18.04 using VLC

2019-07-30 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Wayland freeze 18.04 using VLC

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[Bug 1830936] Re: Wayland freeze 18.04 using VLC

2019-05-31 Thread Dilip
Thanks for the reply. Earlier, taking suggestions from the community I
used the default video player and mpv video player which I downloaded
from the store app in 18.04. Both work fine with the same files without
any freeze. I think it crashes only with the VLC.

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Title:
  Wayland freeze 18.04 using VLC

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[Bug 1830936] Re: Wayland freeze 18.04 using VLC

2019-05-31 Thread Daniel van Vugt
Thanks.

Unfortunately those crash files don't appear to be related to this bug.
That's not completely surprising if the "freeze" isn't caused by a
crash.

Next, please get a second computer and ssh into the freezing one (you
may need to install 'openssh-server' on the freezing one first). Then
reproduce the freeze and while it is frozen, from ssh run:

  killall -ABRT gnome-shell

Wait a minute or two and that should produce a new crash file. Then
follow the instructions in comment #2 again.

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Title:
  Wayland freeze 18.04 using VLC

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[Bug 1830936] Re: Wayland freeze 18.04 using VLC

2019-05-31 Thread Dilip
I somehow messed up the command you gave.

I was in Wayland and VLC crashed just now. I am attaching var/crash
files. There was only 2 of them. Thanks.

** Attachment added: "crash.zip"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1830936/+attachment/5268008/+files/crash.zip

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Title:
  Wayland freeze 18.04 using VLC

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[Bug 1830936] Re: Wayland freeze 18.04 using VLC

2019-05-29 Thread Daniel van Vugt
Also...

Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Package changed: wayland (Ubuntu) => gnome-shell (Ubuntu)

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

** Tags added: bionic

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Title:
  Wayland freeze 18.04 using VLC

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