Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-08-07 Thread Brian Burch
Daniel

I am Brian's wife, Jane

I am devastated to let you know that Brian succumbed to his prostate 
cancer and died a few weeks ago
Please let everyone know

Thanks

Jane Burch

On 7/8/20 7:50 pm, Daniel van Vugt wrote:
> Thank you for reporting this bug to Ubuntu.
> Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020.
>
> See this document for currently supported Ubuntu releases:
> https://wiki.ubuntu.com/Releases
>
> We appreciate that this bug may be old and you might not be interested
> in discussing it any more. But if you are then please upgrade to the
> latest Ubuntu version and re-test. If you then find the bug is still
> present in the newer Ubuntu version, please add a comment here telling
> us which new version it is in and change the bug status to Confirmed.
>
> ** Changed in: gnome-shell (Ubuntu)
> Status: Incomplete => Won't Fix
>
> ** Changed in: mutter (Ubuntu)
> Status: Incomplete => Won't Fix
>

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  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-08-07 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu.
Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases 

We appreciate that this bug may be old and you might not be interested
in discussing it any more. But if you are then please upgrade to the
latest Ubuntu version and re-test. If you then find the bug is still
present in the newer Ubuntu version, please add a comment here telling
us which new version it is in and change the bug status to Confirmed.

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Won't Fix

** Changed in: mutter (Ubuntu)
   Status: Incomplete => Won't Fix

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  Slow and lost keyboard and mouse events

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Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-26 Thread Brian Burch
On 24/2/20 3:12 pm, Daniel van Vugt wrote:
> Actually I should have just continued from comment #27. To do that
> please run:
> 
>mv ~/.local/share/gnome-shell/extensions ~/old-extensions

Oops! I had already run the "dconf reset"!

Never mind, I was not aware of having changed the settings from their 
original defaults. I presume they were residual from an earlier release.

> and then reboot. Any improvement?

The keyboard hang happens fairly frequently, but perhaps less often than 
before the reset. Also, mouse hangs are rare and recover automatically, 
so I can't be certain there is still a problem.

I will run the apport-collect, but I am content to live with the problem 
and re-assess when 20.04 is available.

Thanks for caring!

Brian

> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
> 
> ** Changed in: mutter (Ubuntu)
> Status: New => Incomplete
> 


** Description changed:

  This was a fresh amd64 installation with 18.10 desktop, upgraded to
  19.04 as soon as available. It has been getting worse over the last few
  weeks and is now so bad I can hardly type an email (or this bug report!)
  without having to fix many typos.
  
  journalctl shows many different gnome errors, so it is difficult to
  figure out which is the underlying cause and which are simply collateral
  damage.
  
  There are two sequences that appear first after a reboot, and the first
  of these has been reported many times on ubuntu releases going back for
  years:-
  
  Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be 
loaded.
  Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ 2.x symbols 
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
  Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # Failed to load module 
"canberra-gtk-module"
  
    and 
  
  Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-DEBUG] 
Registering StatusNotifierItem 
:1.89/org/ayatana/NotificationItem/software_update_available
  Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable 
to update overlay icon
  Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable 
to update overlay icon
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 31 with keysym 31 (keycode a).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 32 with keysym 32 (keycode b).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 34 with keysym 34 (keycode d).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 39 with keysym 39 (keycode 12).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 36 with keysym 36 (keycode f).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 38 with keysym 38 (keycode 11).
  Aug 05 09:12:19 schizo org.gnome.Shell.desktop[3529]: 
[4042:4042:0805/091219.948098:ERROR:buffer_manager.cc(488)] 
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error 
from previous GL command
  Aug 05 09:12:21 schizo org.gnome.Shell.desktop[3529]: 
[4042:4042:0805/091221.376983:ERROR:buffer_manager.cc(488)] 
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error 
from previous GL command
  Aug 05 09:12:22 schizo org.gnome.Shell.desktop[3529]: 
[4042:4042:0805/091222.542169:ERROR:buffer_manager.cc(488)] 
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <-
  
  Is this a recent regression? I know for sure the system wasn't this
  unresponsive 3 weeks ago, but I cannot be sure when it started to go
  wrong. My mouse/keyboard combo has a USB-wireless dongle and I've
  fiddled around with distance and battery state until I was sure the
  problem was somewhere else and started to check the system log.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: gnome-software 3.30.6-2ubuntu4.19.04.1
  ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
  Uname: Linux 5.0.0-23-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug  5 11:53:37 2019
  InstalledPlugins:
   g

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
Actually I should have just continued from comment #27. To do that
please run:

  mv ~/.local/share/gnome-shell/extensions ~/old-extensions

and then reboot. Any improvement?

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

** Changed in: mutter (Ubuntu)
   Status: New => Incomplete

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
Also, if you have upgraded to 19.10 then please run this again to send
us fresh system information:

  apport-collect 1838919

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Title:
  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
The conversation above is no longer fresh in my memory, but I can see a
couple of problems worth mentioning:

* The bug description at the top doesn't clearly describe the problem.
If the issue is "Slow and lost keyboard and mouse events" then please
explain how you experience that issue in more detail; and...

* Avoid mentioning log messages in the discussion and bug description as
they are usually irrelevant and misleading.

* Your attachment GsettingsChanges.txt seems to mention a few changes on
the system that might relate to the problem:

b'org.gnome.desktop.a11y.keyboard' b'mousekeys-max-speed' b'750'
b'org.gnome.desktop.a11y.keyboard' b'mousekeys-init-delay' b'160'
b'org.gnome.desktop.a11y.keyboard' b'mousekeys-accel-time' b'1200'
b'org.gnome.desktop.a11y.keyboard' b'bouncekeys-beep-reject' b'true'
b'org.gnome.desktop.a11y.keyboard' b'mousekeys-enable' b'true'
b'org.gnome.desktop.a11y.keyboard' b'stickykeys-modifier-beep' b'true'
b'org.gnome.desktop.a11y.keyboard' b'stickykeys-two-key-off' b'true'
b'org.gnome.desktop.a11y.keyboard' b'slowkeys-beep-accept' b'true'
b'org.gnome.desktop.a11y.keyboard' b'slowkeys-beep-press' b'true'
b'org.gnome.desktop.a11y.keyboard' b'disable-timeout' b'120'

If you don't remember why you have those set then please remove them by
running:

  dconf reset -f /org/gnome/desktop/a11y/

and then reboot.

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  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Daniel van Vugt
** Tags removed: disco
** Tags added: eoan

** Changed in: gnome-shell (Ubuntu)
   Status: Won't Fix => New

** Changed in: mutter (Ubuntu)
   Status: Won't Fix => New

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-02-23 Thread Brian Burch
Sorry for the delay. The problem still exists under 19.10 desktop, but
does not occur quite as often. However, it is slightly harder to escape
from... I either need to wait 20+ seconds uselessly pressing keys I will
have to subsequently delete, or tab to another command prompt, type
something in easily, then return to the "stuck" prompt.

My comment is only to bring the bug report up to date and keep it open.
We are only a few weeks from the 20.04 release, where this bug will be
much more important if still present.

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2020-01-24 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases 

We appreciate that this bug may be old and you might not be interested
in discussing it any more. But if you are then please upgrade to the
latest Ubuntu version and re-test. If you then find the bug is still
present in the newer Ubuntu version, please add a comment here telling
us which new version it is in and change the bug status to Confirmed.

** Changed in: mutter (Ubuntu)
   Status: New => Won't Fix

** Changed in: gnome-shell (Ubuntu)
   Status: New => Won't Fix

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Title:
  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-10-23 Thread Daniel van Vugt
It sounds like the affected system is uniquely broken. The simple answer
would be to do a backup and then wipe/reinstall it from scratch.

The complex answer would be to check for gnome-shell extensions,
uninstall any non-Ubuntu ones. And to remove the relevant gtk-2
libraries and see what else the system warns you is depending on those,
which is likely inclusive of the cause of this bug.

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-10-23 Thread Brian Burch
I upgraded both my Ubuntu Desktop and UbuntuStudio systems to 19.10 Eoan
(with gnome mostly at 3.34). The symptoms have not changed... my desktop
still hangs, loses keyboard events, and the log fills with the GTK 2/3
conflict messages. Meanwhile my Studio system behaves perfectly!

The log messages are generated by nautilis, gnome terminal, thunderbird,
and several other applications, but I do not think they are the culprits
- just the victims of something unseen.

The Studio system also has many GTK2 packages installed alongside the
GTK3 ones, so there isn't a simple explanation for the difference in
behaviour. I will do a side-by-side comparison of installed packages to
see if there is some sort of clue.

Meanwhile, I would be grateful if anyone could suggest how to identify
the guilty component. I would love to purge it!

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-14 Thread Brian Burch
I didn't see any problems logging on with gnome on xorg, or starting the
first terminal session.

However, as soon as I started the second terminal, the GTK2/GTK3 error
messages poured out. Opening a new tab on the same window does not
generate the messages.

This sounds like your gnome bug report - it doesn't look like a widget,
or an application, but something more fundamental.

I wonder why my system even has the i386 packages installed - were they
pulled in by an application (such as wine) which isn't installed on my
laptop? What is the best way to locate the culprit - I now know it isn't
Chrome, thunderbird, nautilus or netbeans. It's hard to believe gnome-
terminal is the root cause.

** Attachment added: "journalctl with xorg when starting a second terminal 
session"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5282548/+files/2019-08-15-xorg-gnome-second-terminal

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Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-14 Thread Brian Burch
On 14/8/19 8:22 pm, Traumflug wrote:
> Installed packages don't matter if their content isn't in use. It does
> matter whether you run an X11 or a Wayland session.
> 
> To switch between both, log out to get to the login screen. There is a
> gears icon right above the password entry field, click on it. This
> should open a menu allowing to choose between "Ubuntu on Xorg" and
> "Ubuntu on Wayland". Having this choice done, log in, you'll be in the
> selected type of session.

I had forgotten the gear wheel.. the last time I used it was when unity 
came out as the new default and I preferred Gnome Classic. Thanks for 
reminding me.

> Basically, all applications work in both session types, but there are a
> number of smaller visual distinctions. For example, Firefox draws its
> menu inside the window bar on Wayland, while it draws the menu under the
> window bar on X11. Also, on X11 there's a process "Xorg" running, while
> on Wayland there's a process "XWayland" (or similar).

The default on the desktop system was "ubuntu", so I changed to "Gnome 
on Xorg". The presentation details are different (obviously) but don't 
bother me. However, I get exactly the same errors logged and slow input 
events:-

Aug 15 07:21:43 schizo gnome-control-c[8320]: GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libgail.so cannot be loaded.
   GTK+ 2.x symbols 
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Aug 15 07:21:43 schizo gnome-control-c[8320]: Not loading module 
"atk-bridge": The functionality is provided by GTK natively. Please try 
to not load it.
Aug 15 07:21:44 schizo gnome-control-c[8320]: GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so 
cannot be loaded.
   GTK+ 2.x symbols 
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Aug 15 07:21:44 schizo gnome-control-c[8320]: Failed to load module 
"canberra-gtk-module"
Aug 15 07:21:44 schizo gnome-control-c[8320]: GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so 
cannot be loaded.
   GTK+ 2.x symbols 
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Aug 15 07:21:44 schizo gnome-control-c[8320]: Failed to load module 
"canberra-gtk-module"

I will try again but this time only start a terminal session. I realise 
there is a lot of processes running to support a single graphical user 
session, but I'll keep Chrome and Thunderbird out of the variables.

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-14 Thread Traumflug
Installed packages don't matter if their content isn't in use. It does
matter whether you run an X11 or a Wayland session.

To switch between both, log out to get to the login screen. There is a
gears icon right above the password entry field, click on it. This
should open a menu allowing to choose between "Ubuntu on Xorg" and
"Ubuntu on Wayland". Having this choice done, log in, you'll be in the
selected type of session.

Basically, all applications work in both session types, but there are a
number of smaller visual distinctions. For example, Firefox draws its
menu inside the window bar on Wayland, while it draws the menu under the
window bar on X11. Also, on X11 there's a process "Xorg" running, while
on Wayland there's a process "XWayland" (or similar).

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-13 Thread Brian Burch
Thank you very much for your suggestion #21, Traumflug. I read the issue
you quoted and to be honest, I was quite disappointed in the responses
so far.

The symptoms sound very similar to those I reported here. I compared the
wayland packages on my desktop (slow or lost mouse and keyboard events)
with those on my laptop (ubuntu studio), which works satisfactorily. I
will attach a file containing the two dpkg lists for comparison.

I really don't understand the wayland architecture, but was happy to use
the recommended workaround when running sudo gui programs such as
gparted.

I notice two differences and wonder whether either of them might account
for the diference between my two systems?

1. The desktop has three i386 old packages not installed on the laptop.
Perhaps I should delete them?

2. The desktop has the xwayland package installed, but the laptop does
not.

What do you think? Is this helpful in tracking down the root cause of
the problem? Is there anything I can do to assist with further
diagnosis, given I have two systems side-by-side for comparison?

** Attachment added: "dpkg list comparison for wayland"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5282468/+files/2019-08-14-wayland-packages-compared

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-11 Thread Traumflug
If you're running on Wayland it might be related to this:

https://gitlab.gnome.org/GNOME/gnome-shell/issues/1510

It looks like a busy gnome-shell (or -extension) can eat mouse movement
events, so it might eat keystrokes as well. Second way to reproduce the
issue (for testing whether you experience the same issue) is in

https://gitlab.gnome.org/GNOME/gnome-shell/issues/1510#note_577952

All this doesn't happen on X11, though.

** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/issues #1510
   https://gitlab.gnome.org/GNOME/gnome-shell/issues/1510

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-06 Thread Brian Burch
I had a bit of a brainwave this morning - or perhaps just awoke from my
stupidity!

I also have a laptop which runs ubuntu studio 19.04 amd64. At the
moment, my desktop which is suffering has the 5.0.0-23-generic kernel.
The laptop has the 5.0.0-21-lowlatency kernel, BUT does not have all
these problems.

The laptop also has gtk2 and gtk3 packages installed, although I haven't
yet done a package-by-package diff.

As far as I can remember, they both have mostly the same applications,
although studio has a lot more. The laptop currently has upgrades
waiting to be installed for the kernel, chromium, chrome and mutter (and
quite a few more packages).

Should I upgrade those packages on the laptop one at a time, to see
whether the same problem appears?

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
top on 4 second intervals rotates the same 5 or 6 threads, so I set the
interval to 20 seconds and copied the output to a file, which I have
attached. I have also attached the dpkg list.

** Attachment added: "top interval 20 seconds"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281100/+files/schizo-2019-08-06-top-d-20

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  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
dpkg list next...

** Attachment added: "dpkg list"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281101/+files/schizo-2019-08-06-allpackages-txt

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  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Hi Daniel, thanks for not giving up! First, here is snap list:-

Name  Version Rev   Tracking  Publisher   
Notes
core  16-2.39.3   7270  stablecanonical✓  
core
core18201907231074  stablecanonical✓  
base
gnome-3-26-1604   3.26.0.20190705 90stable/…  canonical✓  -
gnome-3-28-1804   3.28.0-10-gaa70833.aa70833  67stablecanonical✓  -
gnome-calculator  3.32.1  406   stable/…  canonical✓  -
gnome-characters  v3.32.1+git2.3367201296   stable/…  canonical✓  -
gnome-logs3.32.0-4-ge8f3f37ca861stable/…  canonical✓  -
gnome-system-monitor  3.32.1-3-g0ea89b4922100   stable/…  canonical✓  -
gtk-common-themes 0.1-22-gab0a26b 1313  stable/…  canonical✓  -
pdftk-smoser  2.02-4  18stablesmoser  -

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  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Just a couple of ideas:

* Please run 'top' and tell us if any process is using high CPU while
the problem occurs.

* Please run 'snap list' and paste the output here.

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Please also run:

  dpkg -l > allpackages.txt

and attach the file 'allpackages.txt'.

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  Slow and lost keyboard and mouse events

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
What can I do to help you diagnose the problem further, Daniel?

I think something changed recently, and that must have been an update. I
do not believe I have installed any new packages that might have called
for GTK2, so my guess is that it has been there since the clean 18.10
install and not been in conflict with GTK3 until recently.

Searching on the conflict has not revealed anything helpful to me
because this kind of error has popped up lots of times as far back as
ubuntu 12.04. The packages recommended to be installed to "fix" these
old problems all seem to be present on my system already.

Is there an easy way to discover what is calling for GTK2, or is that
being done by canberra on behalf of some applications, but not others?

Is there any point in me booting recovery mode to see whether the errors
(keyboard mapping too, don't forget) are logged from the simple tty
console login?

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Thanks again. Life is rarely simple enough to reveal the cause of a
shell bug in the log. If it was though, then the canberra errors are the
only ones I think could be relevant.

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => New

** Changed in: mutter (Ubuntu)
   Status: Incomplete => New

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Also, I will attach journalctl -xb log taken as soon as I booted the
system and logged on this morning. It seems to me that as soon as
systemd started the gnome terminal server unit, related error messages
began to be generated.

Chrome/chromium had not been started at the time - it was autostarted by
your apport command quite a while later.

** Attachment added: "cold boot journalctl"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281063/+files/schizo-2001908-06-xb

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
apport information

** Tags added: apport-collected

** Description changed:

  This was a fresh amd64 installation with 18.10 desktop, upgraded to
  19.04 as soon as available. It has been getting worse over the last few
  weeks and is now so bad I can hardly type an email (or this bug report!)
  without having to fix many typos.
  
  journalctl shows many different gnome errors, so it is difficult to
  figure out which is the underlying cause and which are simply collateral
  damage.
  
  There are two sequences that appear first after a reboot, and the first
  of these has been reported many times on ubuntu releases going back for
  years:-
  
  Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be 
loaded.
  Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ 2.x symbols 
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
  Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # Failed to load module 
"canberra-gtk-module"
  
    and 
  
  Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-DEBUG] 
Registering StatusNotifierItem 
:1.89/org/ayatana/NotificationItem/software_update_available
  Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable 
to update overlay icon
  Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable 
to update overlay icon
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 31 with keysym 31 (keycode a).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 32 with keysym 32 (keycode b).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 34 with keysym 34 (keycode d).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 39 with keysym 39 (keycode 12).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 36 with keysym 36 (keycode f).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
  Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: 
Overwriting existing binding of keysym 38 with keysym 38 (keycode 11).
  Aug 05 09:12:19 schizo org.gnome.Shell.desktop[3529]: 
[4042:4042:0805/091219.948098:ERROR:buffer_manager.cc(488)] 
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error 
from previous GL command
  Aug 05 09:12:21 schizo org.gnome.Shell.desktop[3529]: 
[4042:4042:0805/091221.376983:ERROR:buffer_manager.cc(488)] 
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error 
from previous GL command
  Aug 05 09:12:22 schizo org.gnome.Shell.desktop[3529]: 
[4042:4042:0805/091222.542169:ERROR:buffer_manager.cc(488)] 
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <-
  
  Is this a recent regression? I know for sure the system wasn't this
  unresponsive 3 weeks ago, but I cannot be sure when it started to go
  wrong. My mouse/keyboard combo has a USB-wireless dongle and I've
  fiddled around with distance and battery state until I was sure the
  problem was somewhere else and started to check the system log.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: gnome-software 3.30.6-2ubuntu4.19.04.1
  ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
  Uname: Linux 5.0.0-23-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Aug  5 11:53:37 2019
  InstalledPlugins:
   gnome-software-plugin-flatpak 3.30.6-2ubuntu4.19.04.1
   gnome-software-plugin-snap3.30.6-2ubuntu4.19.04.1
  SourcePackage: gnome-software
  UpgradeStatus: Upgraded to disco on 2019-04-28 (98 days ago)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27.1
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 19.04
+ Package: mutter
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
+ RelatedPackageVersions: mutter-common 3.32.2+git20190711-2ubuntu1~19.04.1
+ Tags:  disco
+ Uname: Linux 5.0.0-23-generic x86_64
+ UpgradeStatus: Upgraded to disco on 2019-04-28 (99 days ago)
+ UserGroups: adm audio cdrom dip disk floppy lp lpadmin plugdev sambashare 
scans sudo video wireshark
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bu

[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Thanks for explaining Daniel #5. You will see I ran the command again.

However... It is interesting to see that even the apport-collect command
from a new terminal session triggered the canberra error.

brian@schizo:~$ apport-collect 1838919

(apport-gtk:21631): Gtk-WARNING **: 08:30:48.771: GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libgail.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not 
supported.
Gtk-Message: 08:30:48.771: Not loading module "atk-bridge": The functionality 
is provided by GTK natively. Please try to not load it.

(apport-gtk:21631): Gtk-WARNING **: 08:30:49.106: GTK+ module 
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be 
loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not 
supported.
Gtk-Message: 08:30:49.106: Failed to load module "canberra-gtk-module"
The authorization page:
 
(https://launchpad.net/+authorize-token?oauth_token=t0cRSdJcr5xGQ4MLSbPG&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
brian@schizo:~$

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Because this bug was reported against the wrong project (comment #1) it
has the wrong attachments. To correct that please run:

  apport-collect 1838919

Thanks for using 'ubuntu-bug' already. That's just a standard response
which was not entirely appropriate in this case.

I know, Chrome/Chromium's involvement sounds weird, but:

  Aug 05 09:12:22 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091222.542169:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <-

is from the Chromium source code and not from any part of Gnome Shell.

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Brian Burch
Daniel post #2. That was exactly how I opened this bug report, so what
exactly are you missing?

Daniel post #3. I don't use Chromium, by preferred browser is stock
vanilla Chrome from their own repository. I did not think Chrome was
delivered as a snap - are you sure your comment is relevant?

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
The GL errors appear to be from Chrome/Chromium. Not Gnome Shell at all.
Although it does sound like they're related to snaps too:

https://wiki.ubuntu.com/DesktopTeam/GNOMESnapStartup

** Also affects: mutter (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: mutter (Ubuntu)
   Status: New => Incomplete

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-05 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command only once, as it
will automatically gather debugging information, in a terminal:

apport-collect 1838919

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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[Bug 1838919] Re: Slow and lost keyboard and mouse events

2019-08-04 Thread Olivier Tilloy
** Package changed: gnome-software (Ubuntu) => gnome-shell (Ubuntu)

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