[Bug 1864831] Re: apps not responding desktop not responding

2020-03-18 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1866044 ***
https://bugs.launchpad.net/bugs/1866044

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1866044, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.


** This bug has been marked a duplicate of bug 1866044
   gnome-shell crashed with signal 5 in clutter_box_layout_allocate() when 
enable-animations=false

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Title:
  apps not responding desktop not responding

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[Bug 1864831] Re: apps not responding desktop not responding

2020-03-02 Thread Daniel van Vugt
If you have a file '_usr_bin_gnome-shell.1000.crash' and 'ubuntu-bug'
does not work then please try this:

  apport-cli _usr_bin_gnome-shell.1000.crash

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https://bugs.launchpad.net/bugs/1864831

Title:
  apps not responding desktop not responding

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[Bug 1864831] Re: apps not responding desktop not responding

2020-02-28 Thread pleabargain
/var/crash$ apport-bug ubuntu-bug
dpkg-query: no packages found matching ubuntu-bug

/var/crash$ sudo apt-get install ubuntu-bug
Reading package lists... Done
Building dependency tree   
Reading state information... Done
E: Unable to locate package ubuntu-bug

There is no app called ubuntu-bug
and
I did try to run 
ubuntu-bug _usr_bin_gnome-shell.1000.crash

but nothing happened... 
video
https://youtu.be/uhCMGAlQ2PM

Have I found another bug?

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Title:
  apps not responding desktop not responding

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[Bug 1864831] Re: apps not responding desktop not responding

2020-02-26 Thread Daniel van Vugt
It sounds like maybe the gnome-shell process has crashed so...

Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  apps not responding desktop not responding

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