[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Package changed: gnome-shell (Ubuntu) => xserver-xorg-video-intel (Ubuntu) ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: Incomplete => Won't Fix -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
Thank you, removing both "xserver-xorg-video-intel" package and /etc/X11/xorg.conf.d/20-intel.conf file solved all the issues I had -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
Thanks. I can see a couple of problems with the machine now, which could cause this bug: 1. You have the old 'intel' graphics driver enabled. That's no longer being maintained and should not be used, especially on newer hardware like yours. Please ensure your Xorg config files do not load the 'intel' driver and if in doubt just uninstall it: sudo apt remove xserver-xorg-video-intel You should be using the newer 'modesetting' driver which is also the default. 2. You have a number of extensions installed: b'org.gnome.shell' b'enabled-extensions' b"['donotdist...@kylecorry31.github.io', 'docker- integrat...@jan.trejbal.gmail.com', 'gsconn...@andyholmes.github.io', 'multi-monitors-add-on@spin83', 'custom-hot-corn...@janrunx.gmail.com', 'autohide-batt...@sitnik.ru', 'clipboard-indica...@tudmotu.com', 'openweather-extens...@jenslody.de', 'places-menu@gnome-shell- extensions.gcampax.github.com', 'sound-output-device- choo...@kgshank.net']" so if removing the intel graphics driver hasn't already fixed the bug then please try to uninstall all of those extensions. Yes uninstall and not just disable, because a disabled extension can still interfere with the shell. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+attachment/5337888/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+attachment/5337906/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Attachment added: "lspcik.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+attachment/5337907/+files/lspcik.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
Thanks. Unfortunately that did not attach the information we require. :( Please run: dmesg > dmesg.txt lspci -k > lspcik.txt journalctl -b0 > journal.txt and then attach the resulting three files. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
apport information ** Tags added: apport-collected third-party-packages ** Description changed: I've updated to Ubuntu 20.04 a couple of weeks ago, and there are some minor (but pretty annoying) issues with Gnome Shell every time I load the system. The background image has some green/violet/black visual artifacts, and the text elements in Gnome Shell incorrectly display some of the symbol. Changing the background image removes the artifacts until the next reboot (but if I select the previous one without rebooting, then I still see the same artifacts, so it's probably cached somewhere). Restarting the shell via Alt+F2 `r` usually removes the artifacts from the background image, but the text issues are still present. The issues are reprodicable with and without extensions, with 1.0, 1.5 and 2.0 display scaling factors applied, and they are not user-specific (i.e. I was able to reproduce them after creating a new user from scratch) As far as I can say, only Gnome Shell is affected. All the applications (including Gnome/GTK apps like Geary, Gedit, Tilix, both "native" and flatpak) work fine without any issues Sometimes, the application icons are also affected (as you can see on one of the attached screenshots) ~> lsb_release -rd Description: Ubuntu Focal Fossa (development branch) Release: 20.04 ~> apt-cache policy gnome-shell gnome-shell: Installed: 3.35.91-1ubuntu2 Candidate: 3.35.91-1ubuntu2 Version table: *** 3.35.91-1ubuntu2 500 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status ~> gsettings get org.gnome.mutter experimental-features ['x11-randr-fractional-scaling'] ~> uname -r 5.4.0-14-generic hwinfo (videocard, monitor): 38: PCI 02.0: 0300 VGA compatible controller (VGA) [Created at pci.386] Unique ID: _Znp.pq3kk9M9L4C SysFS ID: /devices/pci:00/:00:02.0 SysFS BusID: :00:02.0 Hardware Class: graphics card Model: "Intel UHD Graphics 620" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x5917 "UHD Graphics 620" SubVendor: pci 0x17aa "Lenovo" SubDevice: pci 0x225c Revision: 0x07 Driver: "i915" Driver Modules: "i915" Memory Range: 0x2ffa00-0x2ffaff (rw,non-prefetchable) Memory Range: 0x2fa000-0x2fafff (ro,non-prefetchable) I/O Ports: 0xe000-0xe03f (rw) Memory Range: 0x000c-0x000d (rw,non-prefetchable,disabled) IRQ: 161 (64308 events) Module Alias: "pci:v8086d5917sv17AAsd225Cbc03sc00i00" Driver Info #0: Driver Status: i915 is active Driver Activation Cmd: "modprobe i915" Config Status: cfg=new, avail=yes, need=no, active=unknown 43: None 00.0: 10002 LCD Monitor [Created at monitor.125] Unique ID: rdCR.R7Dpg_aaVOC Parent ID: _Znp.pq3kk9M9L4C Hardware Class: monitor Model: "LG Display LCD Monitor" Vendor: LGD "LG Display" Device: eisa 0x058b Resolution: 2560x1440@60Hz Size: 309x174 mm Year of Manufacture: 2016 Week of Manufacture: 0 Detailed Timings #0: Resolution: 2560x1440 Horizontal: 2560 2608 2640 2720 (+48 +80 +160) -hsync Vertical: 1440 1450 1455 1481 (+10 +15 +41) +vsync Frequencies: 241.69 MHz, 88.86 kHz, 60.00 Hz Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #38 (VGA compatible controller) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu20 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2019-11-07 (130 days ago) + InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) + Package: gnome-shell 3.35.91-1ubuntu2 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 + RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1 + Tags: third-party-packages focal + Uname: Linux 5.4.0-14-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-03-04 (12 days ago) + UserGroups: microk8s sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1867668/+attachment/5337875/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1867668 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Attachment added: "shell-example-1.png" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+attachment/5337649/+files/shell-example-1.png -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Attachment added: "shell-example-4.png" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+attachment/5337651/+files/shell-example-4.png ** Description changed: I've updated to Ubuntu 20.04 a couple of weeks ago, and there are some minor (but pretty annoying) issues with Gnome Shell every time I load - the system. The background image has some green/violet visual artifacts, - and the text elements in Gnome Shell incorrectly display some of the - symbol. Changing the background image removes the artifacts until the - next reboot (but if I select the previous one without rebooting, then I - still see the same artifacts, so it's probably cached somewhere). + the system. The background image has some green/violet/black visual + artifacts, and the text elements in Gnome Shell incorrectly display some + of the symbol. Changing the background image removes the artifacts until + the next reboot (but if I select the previous one without rebooting, + then I still see the same artifacts, so it's probably cached somewhere). Restarting the shell via Alt+F2 `r` usually removes the artifacts from the background image, but the text issues are still present. - The issues are reproduced with and without extensions, with 1.0, 1.5 and - 2.0 display scaling factors applied, and they are not user-specific + The issues are reprodicable with and without extensions, with 1.0, 1.5 + and 2.0 display scaling factors applied, and they are not user-specific (i.e. I was able to reproduce them after creating a new user from scratch) As far as I can say, only Gnome Shell is affected. All the applications (including Gnome/GTK apps like Geary, Gedit, Tilix, both "native" and flatpak) work fine without any issues Sometimes, the application icons are also affected (as you can see on one of the attached screenshots) ~> lsb_release -rd Description: Ubuntu Focal Fossa (development branch) Release: 20.04 ~> apt-cache policy gnome-shell gnome-shell: - Installed: 3.35.91-1ubuntu2 - Candidate: 3.35.91-1ubuntu2 - Version table: - *** 3.35.91-1ubuntu2 500 - 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 3.35.91-1ubuntu2 + Candidate: 3.35.91-1ubuntu2 + Version table: + *** 3.35.91-1ubuntu2 500 + 500 http://archive.ubuntu.com/ubuntu focal/main amd64 Packages + 100 /var/lib/dpkg/status ~> gsettings get org.gnome.mutter experimental-features ['x11-randr-fractional-scaling'] ~> uname -r 5.4.0-14-generic hwinfo (videocard, monitor): 38: PCI 02.0: 0300 VGA compatible controller (VGA) - [Created at pci.386] - Unique ID: _Znp.pq3kk9M9L4C - SysFS ID: /devices/pci:00/:00:02.0 - SysFS BusID: :00:02.0 - Hardware Class: graphics card - Model: "Intel UHD Graphics 620" - Vendor: pci 0x8086 "Intel Corporation" - Device: pci 0x5917 "UHD Graphics 620" - SubVendor: pci 0x17aa "Lenovo" - SubDevice: pci 0x225c - Revision: 0x07 - Driver: "i915" - Driver Modules: "i915" - Memory Range: 0x2ffa00-0x2ffaff (rw,non-prefetchable) - Memory Range: 0x2fa000-0x2fafff (ro,non-prefetchable) - I/O Ports: 0xe000-0xe03f (rw) - Memory Range: 0x000c-0x000d (rw,non-prefetchable,disabled) - IRQ: 161 (64308 events) - Module Alias: "pci:v8086d5917sv17AAsd225Cbc03sc00i00" - Driver Info #0: - Driver Status: i915 is active - Driver Activation Cmd: "modprobe i915" - Config Status: cfg=new, avail=yes, need=no, active=unknown + [Created at pci.386] + Unique ID: _Znp.pq3kk9M9L4C + SysFS ID: /devices/pci:00/:00:02.0 + SysFS BusID: :00:02.0 + Hardware Class: graphics card + Model: "Intel UHD Graphics 620" + Vendor: pci 0x8086 "Intel Corporation" + Device: pci 0x5917 "UHD Graphics 620" + SubVendor: pci 0x17aa "Lenovo" + SubDevice: pci 0x225c + Revision: 0x07 + Driver: "i915" + Driver Modules: "i915" + Memory Range: 0x2ffa00-0x2ffaff (rw,non-prefetchable) + Memory Range: 0x2fa000-0x2fafff (ro,non-prefetchable) + I/O Ports: 0xe000-0xe03f (rw) + Memory Range: 0x000c-0x000d (rw,non-prefetchable,disabled) + IRQ: 161 (64308 events) + Module Alias: "pci:v8086d5917sv17AAsd225Cbc03sc00i00" + Driver Info #0: + Driver Status: i915 is active + Driver Activation Cmd: "modprobe i915" + Config Status: cfg=new, avail=yes, need=no, active=unknown 43: None 00.0: 10002 LCD Monitor - [Created at monitor.125] - Unique ID: rdCR.R7Dpg_aaVOC - Parent ID: _Znp.pq3kk9M9L4C - Hardware Class: monitor - Model: "LG Display LCD Monitor" - Vendor: LGD "LG Display" - Device: eisa 0x058b - Resolution: 2560x1440@60Hz - Size: 309x174 mm - Year of Manufacture: 2016 - Week of Manufacture: 0 - Detailed Timings #0: - Resolution: 2560x1440 - Horizontal: 2560 2608 2640 2720 (+48 +80 +160) -hsync -
[Bug 1867668] Re: Visual artifacts in Gnome Shell after upgrading to 20.04
** Attachment added: "shell-example-3.png" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+attachment/5337650/+files/shell-example-3.png -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1867668 Title: Visual artifacts in Gnome Shell after upgrading to 20.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1867668/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
