[Bug 1906086] Re: DIsplay is limited to top half of the screen
Thanks. That confirms there is no EDID coming from the screen, so Linux has to guess about the signalling method. Turns out you're not the first to encounter this bug: https://bugs.freedesktop.org/show_bug.cgi?id=97822 So the good news is the hardware is not faulty but just unusual. One user says: > I have an HP EliteOne 800 G2 23-in Non-Touch All-in-One PC which > also has the Bang & Olufsen logo at the top left of the screen. > I have the exact same problem as described with the graphics. When > I switch from BIOS mode (default) on the computer to UEFI mode the > graphics started to work as expected. However note that changing the BIOS mode probably requires reinstalling Ubuntu after that. Still, it sounds well worth trying. ** Summary changed: - DIsplay is limited to top half of the screen + [HP EliteOne 800 G2 23-in Touch AiO] Display is limited to top half of the screen ** No longer affects: mutter (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: [HP EliteOne 800 G2 23-in Touch AiO] Display is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
** Bug watch added: freedesktop.org Bugzilla #97822 https://bugs.freedesktop.org/show_bug.cgi?id=97822 ** Also affects: linux via https://bugs.freedesktop.org/show_bug.cgi?id=97822 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: [HP EliteOne 800 G2 23-in Touch AiO] Display is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1906086] Re: DIsplay is limited to top half of the screen
Wayland versions done. Again, the edids.bin would not attach as it was empty. I have already made various changes to the display under Wayland. All successful, although only in top half of the screen. Regards, Glenn Stewart On Wed, Jan 20, 2021 at 1:29 PM Glenn Stewart wrote: > Thanks Daniel. > > BIOS Update was done under Windows/HP Tools before I installed Ubuntu. > > xrandrv.txt is attached. edids.bin would not attach, as it was empty. > > I tried various display settings, which all worked, but within the top > half of the screen. > > Regards, > Glenn Stewart > > > On Tue, Jan 19, 2021 at 8:55 PM Daniel van Vugt < > 1906...@bugs.launchpad.net> wrote: > >> I would also try the latest BIOS update from HP, but you need to have >> Windows installed to do that :( >> >> https://support.hp.com/au-en/drivers/selfservice/swdetails/hp- >> eliteone-800-g2-23-inch-touch-all-in-one-pc/769/swItemId/vc-262067-1 >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1906086 >> >> Title: >> DIsplay is limited to top half of the screen >> >> Status in linux package in Ubuntu: >> Incomplete >> Status in mutter package in Ubuntu: >> Incomplete >> >> Bug description: >> Display is limited to the top half of the screen. >> I have tried changing the resolution, without success. >> >> I am attempting to trial Ubuntu 20.10 from a USB stick. >> >> ProblemType: Bug >> DistroRelease: Ubuntu 20.04 >> Package: xorg 1:7.7+19ubuntu14 >> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 >> Uname: Linux 5.4.0-42-generic x86_64 >> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair >> ApportVersion: 2.20.11-0ubuntu27.4 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CasperMD5CheckResult: pass >> CasperVersion: 1.445.1 >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Sat Nov 28 04:09:34 2020 >> DistUpgraded: Fresh install >> DistroCodename: focal >> DistroVariant: ubuntu >> ExtraDebuggingInterest: Yes, if not too technical >> GraphicsCard: >>Intel Corporation HD Graphics 530 [8086:1912] (rev 06) (prog-if 00 >> [VGA controller]) >> Subsystem: Hewlett-Packard Company HD Graphics 530 [103c:8058] >> LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 >> (20200731) >> MachineType: HP HP EliteOne 800 G2 23-in Touch AiO >> ProcEnviron: >>PATH=(custom, no user) >>XDG_RUNTIME_DIR= >>LANG=en_US.UTF-8 >>SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz >> file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- >> SourcePackage: xorg >> Symptom: display >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 12/24/2019 >> dmi.bios.vendor: HP >> dmi.bios.version: N11 Ver. 02.45 >> dmi.board.name: 8058 >> dmi.board.vendor: HP >> dmi.board.version: KBC Version 05.39 >> dmi.chassis.asset.tag: AUD6100LCF >> dmi.chassis.type: 13 >> dmi.chassis.vendor: HP >> dmi.modalias: >> dmi:bvnHP:bvrN11Ver.02.45:bd12/24/2019:svnHP:pnHPEliteOne800G223-inTouchAiO:pvr:rvnHP:rn8058:rvrKBCVersion05.39:cvnHP:ct13:cvr: >> dmi.product.family: 103C_53307F G=D >> dmi.product.name: HP EliteOne 800 G2 23-in Touch AiO >> dmi.product.sku: T6T88PA#ABG >> dmi.sys.vendor: HP >> version.compiz: compiz N/A >> version.libdrm2: libdrm2 2.4.101-2 >> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 >> version.libgl1-mesa-glx: libgl1-mesa-glx N/A >> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 >> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 >> version.xserver-xorg-video-intel: xserver-xorg-video-intel >> 2:2.99.917+git20200226-1 >> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >> 1:1.0.16-1 >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions >> > ** Attachment added: "xrandrv_Wayland.txt" https://bugs.launchpad.net/bugs/1906086/+attachment/5454699/+files/xrandrv_Wayland.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1906086] Re: DIsplay is limited to top half of the screen
Thanks Daniel. BIOS Update was done under Windows/HP Tools before I installed Ubuntu. xrandrv.txt is attached. edids.bin would not attach, as it was empty. I tried various display settings, which all worked, but within the top half of the screen. Regards, Glenn Stewart On Tue, Jan 19, 2021 at 8:55 PM Daniel van Vugt <1906...@bugs.launchpad.net> wrote: > I would also try the latest BIOS update from HP, but you need to have > Windows installed to do that :( > > https://support.hp.com/au-en/drivers/selfservice/swdetails/hp- > eliteone-800-g2-23-inch-touch-all-in-one-pc/769/swItemId/vc-262067-1 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1906086 > > Title: > DIsplay is limited to top half of the screen > > Status in linux package in Ubuntu: > Incomplete > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > Display is limited to the top half of the screen. > I have tried changing the resolution, without success. > > I am attempting to trial Ubuntu 20.10 from a USB stick. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 > Uname: Linux 5.4.0-42-generic x86_64 > NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair > ApportVersion: 2.20.11-0ubuntu27.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: pass > CasperVersion: 1.445.1 > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat Nov 28 04:09:34 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation HD Graphics 530 [8086:1912] (rev 06) (prog-if 00 [VGA > controller]) > Subsystem: Hewlett-Packard Company HD Graphics 530 [103c:8058] > LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: HP HP EliteOne 800 G2 23-in Touch AiO > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz > file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/24/2019 > dmi.bios.vendor: HP > dmi.bios.version: N11 Ver. 02.45 > dmi.board.name: 8058 > dmi.board.vendor: HP > dmi.board.version: KBC Version 05.39 > dmi.chassis.asset.tag: AUD6100LCF > dmi.chassis.type: 13 > dmi.chassis.vendor: HP > dmi.modalias: > dmi:bvnHP:bvrN11Ver.02.45:bd12/24/2019:svnHP:pnHPEliteOne800G223-inTouchAiO:pvr:rvnHP:rn8058:rvrKBCVersion05.39:cvnHP:ct13:cvr: > dmi.product.family: 103C_53307F G=D > dmi.product.name: HP EliteOne 800 G2 23-in Touch AiO > dmi.product.sku: T6T88PA#ABG > dmi.sys.vendor: HP > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions > ** Attachment added: "xrandrv.txt" https://bugs.launchpad.net/bugs/1906086/+attachment/5454698/+files/xrandrv.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
I would also try the latest BIOS update from HP, but you need to have Windows installed to do that :( https://support.hp.com/au-en/drivers/selfservice/swdetails/hp- eliteone-800-g2-23-inch-touch-all-in-one-pc/769/swItemId/vc-262067-1 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Hi Glenn, That first screenshot in comment #17 is most telling. It shows the BIOS screen is rendered half right and half wrong. So given some of the problems persist in the BIOS screen (when no OS is running) AND in Windows 10, I think it's likely the screen is faulty and needs replacing. But maybe we can still improve the Linux situation... Next, 1. Please verify the problem occurs in both 'Ubuntu' and 'Ubuntu on Wayland' sessions. 2. Log into a regular 'Ubuntu' session and run: xrandr --verbose > xrandrv.txt cat /sys/class/drm/*/edid > edids.bin and attach the resulting files here. 3. Look in Settings > Screen Display and try selecting different values of 'Resolution' and 'Refresh Rate'. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
OK. You would need to install Ubuntu before you can choose Wayland. But it's not guaranteed to fix things. And if you see related problems in Windows 10 then it sounds like the hardware is faulty :( Maybe not badly faulty... if the problem is just incorrect timing info in the monitor's EDID. It's not unusual for manufacturers to mess up EDIDs so hopefully that's the only problem. Regardless, if this is fixable in software then it sounds kernel-related so reassigning... ** Package changed: mutter (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
** Attachment added: "image.png" https://bugs.launchpad.net/bugs/1906086/+attachment/5440415/+files/image.png ** Attachment added: "Ubuntu_2.jpg" https://bugs.launchpad.net/bugs/1906086/+attachment/5440416/+files/Ubuntu_2.jpg ** Attachment added: "Ubuntu_1.jpg" https://bugs.launchpad.net/bugs/1906086/+attachment/5440417/+files/Ubuntu_1.jpg -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1906086] Re: DIsplay is limited to top half of the screen
Hi Daniel. I do not have a login screen, so I do not have a password nor do I see any of the options you have mentioned. See the attached screenshots. Screenshot 1 shows the options I have. I usually go with 'try Ubuntu' or I exit installation completely. Screenshot 2 shows the desktop and the apps option, which is the only extra thing I can do. Windows today [image: image.png] Regards, Glenn Stewart On Wed, Dec 2, 2020 at 3:50 PM Daniel van Vugt <1906...@bugs.launchpad.net> wrote: > On the login screen, select your account but before entering a password > click the icon that appears in the bottom right corner of the screen. > There you can select 'Ubuntu on Wayland'. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1906086 > > Title: > DIsplay is limited to top half of the screen > > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > Display is limited to the top half of the screen. > I have tried changing the resolution, without success. > > I am attempting to trial Ubuntu 20.10 from a USB stick. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 > Uname: Linux 5.4.0-42-generic x86_64 > NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair > ApportVersion: 2.20.11-0ubuntu27.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: pass > CasperVersion: 1.445.1 > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat Nov 28 04:09:34 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation HD Graphics 530 [8086:1912] (rev 06) (prog-if 00 [VGA > controller]) > Subsystem: Hewlett-Packard Company HD Graphics 530 [103c:8058] > LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: HP HP EliteOne 800 G2 23-in Touch AiO > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz > file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/24/2019 > dmi.bios.vendor: HP > dmi.bios.version: N11 Ver. 02.45 > dmi.board.name: 8058 > dmi.board.vendor: HP > dmi.board.version: KBC Version 05.39 > dmi.chassis.asset.tag: AUD6100LCF > dmi.chassis.type: 13 > dmi.chassis.vendor: HP > dmi.modalias: > dmi:bvnHP:bvrN11Ver.02.45:bd12/24/2019:svnHP:pnHPEliteOne800G223-inTouchAiO:pvr:rvnHP:rn8058:rvrKBCVersion05.39:cvnHP:ct13:cvr: > dmi.product.family: 103C_53307F G=D > dmi.product.name: HP EliteOne 800 G2 23-in Touch AiO > dmi.product.sku: T6T88PA#ABG > dmi.sys.vendor: HP > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
On the login screen, select your account but before entering a password click the icon that appears in the bottom right corner of the screen. There you can select 'Ubuntu on Wayland'. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1906086] Re: DIsplay is limited to top half of the screen
Hi Daniel. Here is the screenshot of the start up options. There is no 'Ubuntu on Wayland' option available to me at start up. I have tried each option, without success at this point. Windows is still affected. Hard to show as the bottom half "haze" is very light today. [image: image.png] Regards, Glenn Stewart On Tue, Dec 1, 2020 at 9:21 PM Daniel van Vugt <1906...@bugs.launchpad.net> wrote: > Thanks, that sounds like a hardware problem. > > Please also try selecting 'Ubuntu on Wayland' before you enter your > password. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1906086 > > Title: > DIsplay is limited to top half of the screen > > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > Display is limited to the top half of the screen. > I have tried changing the resolution, without success. > > I am attempting to trial Ubuntu 20.10 from a USB stick. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 > Uname: Linux 5.4.0-42-generic x86_64 > NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair > ApportVersion: 2.20.11-0ubuntu27.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: pass > CasperVersion: 1.445.1 > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat Nov 28 04:09:34 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation HD Graphics 530 [8086:1912] (rev 06) (prog-if 00 [VGA > controller]) > Subsystem: Hewlett-Packard Company HD Graphics 530 [103c:8058] > LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: HP HP EliteOne 800 G2 23-in Touch AiO > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz > file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/24/2019 > dmi.bios.vendor: HP > dmi.bios.version: N11 Ver. 02.45 > dmi.board.name: 8058 > dmi.board.vendor: HP > dmi.board.version: KBC Version 05.39 > dmi.chassis.asset.tag: AUD6100LCF > dmi.chassis.type: 13 > dmi.chassis.vendor: HP > dmi.modalias: > dmi:bvnHP:bvrN11Ver.02.45:bd12/24/2019:svnHP:pnHPEliteOne800G223-inTouchAiO:pvr:rvnHP:rn8058:rvrKBCVersion05.39:cvnHP:ct13:cvr: > dmi.product.family: 103C_53307F G=D > dmi.product.name: HP EliteOne 800 G2 23-in Touch AiO > dmi.product.sku: T6T88PA#ABG > dmi.sys.vendor: HP > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions > ** Attachment added: "image.png" https://bugs.launchpad.net/bugs/1906086/+attachment/5440155/+files/image.png ** Attachment added: "Ubuntu_Start_Screenshot.jpg" https://bugs.launchpad.net/bugs/1906086/+attachment/5440156/+files/Ubuntu_Start_Screenshot.jpg -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Thanks, that sounds like a hardware problem. Please also try selecting 'Ubuntu on Wayland' before you enter your password. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
I have rebooted with the straight Ubuntu option rather than the Safe Graphics option. >From Settings/Display I have tried all combinations of Resolution, with >Scaling ON, and tried various Scale options. They all make the changes but still only within the top half of the screen. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Yes that's due to safe mode. Please reboot and follow the instructions in comment #4 while not in safe mode. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Under settings/resolution there is only one option - 1024 x 768 (4:3) The machine is an HP AIO,Processor = Intel® Core™ i7-6700 CPU @ 3.40GHz × 8, Memory = 31.2 GiB, Graphics = llvmpipe (LLVM 10.0.0, 256 bits). -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Safe mode isn't a fix, it's just a temporary workaround. It will give you the wrong resolution and no hardware acceleration either. Please follow the instructions in comment #4 as soon as is convenient. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1906086] Re: DIsplay is limited to top half of the screen
Thanks Daniel. I rebooted and used Ubuntu (safe graphics), and all was well. The resolution only has one option - 1024 x 768. So problem solved - thank you for your prompt response. Regards, Glenn Stewart On Mon, Nov 30, 2020 at 5:25 AM Daniel van Vugt <1906...@bugs.launchpad.net> wrote: > Next time you boot Ubuntu, please try not only 'Ubuntu on Wayland' but > also different screen resolutions in Settings. I would like to know if > the problem is specific to the native mode of the LCD panel or happens > in other modes too. It sounds like this might be a hardware issue, > especially if Win10 has something similar. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1906086 > > Title: > DIsplay is limited to top half of the screen > > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > Display is limited to the top half of the screen. > I have tried changing the resolution, without success. > > I am attempting to trial Ubuntu 20.10 from a USB stick. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 > Uname: Linux 5.4.0-42-generic x86_64 > NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair > ApportVersion: 2.20.11-0ubuntu27.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: pass > CasperVersion: 1.445.1 > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat Nov 28 04:09:34 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation HD Graphics 530 [8086:1912] (rev 06) (prog-if 00 [VGA > controller]) > Subsystem: Hewlett-Packard Company HD Graphics 530 [103c:8058] > LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > MachineType: HP HP EliteOne 800 G2 23-in Touch AiO > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz > file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash --- > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/24/2019 > dmi.bios.vendor: HP > dmi.bios.version: N11 Ver. 02.45 > dmi.board.name: 8058 > dmi.board.vendor: HP > dmi.board.version: KBC Version 05.39 > dmi.chassis.asset.tag: AUD6100LCF > dmi.chassis.type: 13 > dmi.chassis.vendor: HP > dmi.modalias: > dmi:bvnHP:bvrN11Ver.02.45:bd12/24/2019:svnHP:pnHPEliteOne800G223-inTouchAiO:pvr:rvnHP:rn8058:rvrKBCVersion05.39:cvnHP:ct13:cvr: > dmi.product.family: 103C_53307F G=D > dmi.product.name: HP EliteOne 800 G2 23-in Touch AiO > dmi.product.sku: T6T88PA#ABG > dmi.sys.vendor: HP > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Next time you boot Ubuntu, please try not only 'Ubuntu on Wayland' but also different screen resolutions in Settings. I would like to know if the problem is specific to the native mode of the LCD panel or happens in other modes too. It sounds like this might be a hardware issue, especially if Win10 has something similar. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Thanks Daniel. Screenshot attached. I am back in Win10 right now, which also became affected by the "hazy bottom half" of the display, although the full screen displayed behind the haze (just hard to read). Will need to try booting again from the stick, to see the option for Wayland. Cheers Glenn ** Attachment added: "Ubuntu_Screenshot.jpg" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+attachment/5439465/+files/Ubuntu_Screenshot.jpg -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1906086] Re: DIsplay is limited to top half of the screen
Please: 1. Attach a screenshot or photo of the problem. 2. Try selecting 'Ubuntu on Wayland' on the login screen, just before you enter your password. Does it have the same bug? ** Package changed: xorg (Ubuntu) => mutter (Ubuntu) ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1906086 Title: DIsplay is limited to top half of the screen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1906086/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
