[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
Hello and thank you for following up. Thank you for your suggestions. I will look into them. I will be on the lookout for new crashes and report them here. While uninstalling the unofficial desktop icon extension would seem like a good idea in the context of this bug report, that would result in an unusable system and therefore in no additional crashes or information. Hopefully they're not the source, but otherwise it may underline the apparent architectural problem of giving small utility extensions the power to crash the entire session along with every application on the system, or alternatively the apparent social problem of encouraging people to write trivial utilities as gnome extensions when it's not a suitable extension point for the task. (Assuming those problems are not already readily acknowledged in the community. I don't know much about people's attitudes towards that) (That the OS will become unusable is just a natural consequence of a desktop OS with subpar built-in support for desktop icons: I'm then forced to find a replacement extension that offers the minimum set of functionality that can reasonably be expected from any desktop OS. The default desktop icon extension simply does not deliver — with it I would need to use another OS) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
Thanks. Unfortunately that crash report doesn't contain enough info, although it is from 17 December so that's good... To avoid those earlier assertions (which I assume are not the crash itself) please try deleting your monitor layout config: rm ~/.config/monitors.xml And to avoid confusion over earlier crash reports please also: sudo rm /var/crash/* Then tell us about any new crash reports that occur. Please also keep the extensions in comment #5 uninstalled to avoid any confusion. We don't support those extensions so finding out they are the cause of your crashes would not be useful information. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
Just a FYI, I'm a bit confused regarding the ID. The .uploaded file has a timestamp earlier than the .crash file (about 12 hours earlier than when I actually experienced the crash most recently) and the .uploaded file doesn't change its contents after running ubuntu-bug, even as superuser. It doesn't appear to correspond to the actual upload? Or am I just tricked by some sort of deduplication mechanism that prevents subsequent uploads of identical crashes? If so I guess it's the correct ID since I've experienced it multiple times, but can't really be sure since I don't have permission to inspect the uploaded file. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
Thanks for taking a look. I see. Found it - UUID from crash.uploaded: 362c2716-4051-11eb- 8be3-fa163ee63de6 Thank you for the suggestion. Did you spot any specific indication that that extension was the source of the crash? Anyway, if you do, I can reach out to them. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
It may also help to try uninstalling these extensions: 'nightthemeswitc...@romainvigier.fr', 'd...@rastersoft.com' ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
I don't think that assertion is fatal so it's not what's crashing. This however is fatal: dec 17 23:12:55 computer-name gnome-shell[2891]: GNOME Shell crashed with signal 11 dec 17 23:12:55 computer-name gnome-shell[2891]: == Stack trace for context 0x55db60db91a0 == If you have already reported a crash file then please check /var/crash to see if a new supplementary file has been created in that directory, which contains a short ID. Please tell us that ID string. Alternatively look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
I also ran 'ubuntu-bug /var/crash/_my_crash_report.crash' for my crash report, and was led to believe that a new bug would be created as a result (in another issue I was there told to "tell us the ID of the newly-created bug" after running that command), but I was given no information by the time the command finished. Did I miss a step in order to receive an ID? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1908608] Re: Crash to login screen when plugging in/out external monitor
When trying to mark this bug as private I get the message "The bug will become invisible because there is no-one with permissions to see Private bugs". Is that a mistake? Shouldn't someone be able to see it? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1908608 Title: Crash to login screen when plugging in/out external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1908608/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
