[Bug 1915481] Re: gnome crashes after running `apt upgrade`
It looks like there aren't any crashes coming from gnome-shell directly, but gnome-shell is dying because it depends on Xorg which is failing. Feb 11 19:43:07 scruffy gnome-shell[9580]: gnome-shell: Fatal IO error 11 (Resource temporarily unavailable) on X server :1. Feb 11 19:43:31 scruffy gnome-shell[75980]: gnome-shell: Fatal IO error 0 (Success) on X server :0. ** Summary changed: - gnome crashes after running `apt upgrade` + [nvidia] gnome crashes ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New ** Also affects: nvidia-graphics-drivers-460 (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: [nvidia] gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
I believe the crash happened at roughly Feb 11 19:42:41. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
Reproducing the crash exactly is basically impossible -- I have no idea what I was doing to trigger it on January 6. The crashes I've been experiencing happen seemingly at random while running `apt update`. It may well happen again in the future, but based on past experiences it will be with a different set of packages than the last time. Also gnome-shell was updated on January 20, and the crashes have continued to happen since then. But the last time I rebooted was after a crash, so I just ran `journalctl -b-1 > prevjournal.txt` and I've attached the results. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
Out from running journalctl -b-1 > prevjournal.txt ** Attachment added: "prevjournal.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+attachment/5463784/+files/prevjournal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
Your gnome-shell crash from January 6 is bug 1897765, which should be fixed by gnome-shell v3.38.2 in theory. There is however some evidence now that it's not fully fixed... You can ignore step 3 above. More useful for bugs like 1897765 would be to: 1. Reproduce the crash again. 2. If you can log in again then run: journalctl -b0 > journal.txt 3. If you had to reboot then log in and run: journalctl -b-1 > prevjournal.txt 4. Attach the resulting text file here. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
Thanks for replying so quickly. Unfortunately step 1 didn't show any crash reports. Step 2 doesn't show anything recent, but there were crashes on January 6 that might be relevant. They are: gnome-control-center: https://errors.ubuntu.com/oops/28c05820-501b-11eb-9503-fa163e983629 gnome-shell: https://errors.ubuntu.com/oops/16d604a2-501b-11eb-8b96-fa163e6cac46 Just to be clear, is the workaround from step 3 simply "comment out line 23 from /etc/apport/crashdb.conf and reboot"? There are a lot of other suggestion in that bug report and I wanted to doublecheck that that's all I need to do. As for reproducing the crash, it's probably impossible to exactly reproduce it since it only happens when I'm running `apt upgrade` to install new packages, and these particular new packages have already been upgraded. The best I can do is make the change, reboot, and wait for it to happen again with some new set of packages. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1915481] Re: gnome crashes after running `apt upgrade`
** Package changed: ubuntu => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1915481 Title: gnome crashes after running `apt upgrade` To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1915481/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
