[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
** No longer affects: gnome-shell (Ubuntu) ** Summary changed: - 42beta: screen unlock gets stuck on primary display, secondary display is unlocked + [nouveau] 42beta: screen unlock gets stuck on primary display, secondary display is unlocked ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: [nouveau] 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
Managed to reproduce at again, this time at 15:54. ** Attachment added: "Second reproduction logs" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+attachment/5568923/+files/repro2.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: [nouveau] 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
Thanks. That shows the 'nouveau' driver is spewing errors which will make the behaviour of the desktop unpredictable. Please use the 'Additional Drivers' app to install the proprietary Nvidia driver instead. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** No longer affects: linux (Ubuntu Jammy) ** Changed in: linux (Ubuntu) Status: New => Incomplete ** No longer affects: gnome-shell (Ubuntu Jammy) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: [nouveau] 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
I finally managed to reproduce it, and I have MUTTER_DEBUG_ENABLE_ATOMIC_KMS=0 set. Attached is journalctl. It happened at 15:29 March 15. (edit, actually 15:29) ** Attachment added: "journal of repro" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+attachment/5568899/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
Please still follow the steps in comments #2 and #3. Although something else stands out - that you're using the nouveau kernel driver. Nouveau is prolific for kernel crashes, freezes, and other bugs. So ideally please use the 'Additional Drivers' app to install a proprietary Nvidia driver instead. ** Tags added: nouveau -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
apport information ** Tags added: apport-collected package-from-proposed third-party- packages wayland-session ** Description changed: [Impact] Occasionally, when the screen has been locked for a medium length of time, > 5 mins, when you press the spacebar, enter your password, the primary display freezes and the lockscreen slider does not slide up. The secondary screen is fine, and unlocks. See screenshot for what it looks like. You can click, interact with the secondary screen. On the primary screen, you can super key and launch an application, but you won't be able to interact with it. You can't see what you are doing. The way to fix is to re-lock the screen, wait a bit, and attempt to unlock. Sometimes you won't be able to unlock immediately, as it is difficult to get the monitor to power on again, it appears gnome-shell does not send the wakeup signal. gnome-shell 42~beta-1ubuntu2 from -proposed. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu78 + Architecture: amd64 + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2022-01-02 (68 days ago) + InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220101) + Package: gnome-shell + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19 + RelatedPackageVersions: mutter-common 42~beta-1ubuntu1 + Tags: wayland-session third-party-packages jammy package-from-proposed + Uname: Linux 5.15.0-22-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1964539/+attachment/5567869/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
Next time the problem happens please immediately run: journalctl -b0 journal.txt and attach the resulting text file here. ** Tags added: multimonitor -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
Please try adding this to /etc/environment: MUTTER_DEBUG_ENABLE_ATOMIC_KMS=0 and then reboot. Also... Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1964539 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: gnome-shell (Ubuntu Jammy) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
** Also affects: gnome-shell (Ubuntu Jammy) Importance: Undecided Status: New ** Tags added: jammy -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1964539] Re: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked
** Attachment added: "Primary screen stuck, secondary is unlocked" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+attachment/5567839/+files/IMG_20220311_122713.jpg -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1964539 Title: 42beta: screen unlock gets stuck on primary display, secondary display is unlocked To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1964539/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
