[Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Does /etc/gdm3/custom.conf contain any non-ASCII characters? Can you attach it here? ** Changed in: gdm3 (Ubuntu) Status: Expired => New ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Thanks. I can see the password failures in the log, with a few possible causes: Aug 11 22:12:19 fantome gdm-password][4421]: pam_unix(gdm-password:auth): check pass; user unknown Aug 11 22:12:19 fantome gdm-password][4421]: pam_unix(gdm-password:auth): authentication failure; logname= uid=0 euid=0 tty=/dev/tty1 ruser= rhost= Aug 11 22:12:21 fantome gnome-shell[2766]: JS WARNING: [resource:///org/gnome/shell/gdm/util.js 285]: reference to undefined property "_currentMessageExtraInterval" Aug 11 22:12:23 fantome gdm-password][5711]: Unable to load file '/etc/gdm3/custom.conf': Key file contains line “O# GDM configuration storage†which is not a key-value pair, group, or comment Mostly it sounds like /etc/gdm3/custom.conf contains an error? ** Package changed: gnome-shell (Ubuntu) => gdm3 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Here is the attached file journal.txt as requested. On Thu, Jul 28, 2022 at 10:16 PM Daniel van Vugt <1981...@bugs.launchpad.net> wrote: > Thanks for the bug report. > > Please: > > 1. Reboot so we can start with a minimal system log. > > 2. Reproduce the bug. > > 3. After finally logging in, run: > >journalctl -b0 > journal.txt > > 4. Attach the resulting text file here. > > > ** Changed in: gnome-shell (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1981927 > > Title: > correct password occassionally not accepted on start up. Will usually > work after several attempts and/or reboot. > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > ubuntu 20.04 > 3.36.8 > > (I typed 'apt-cache policy pkgname' into terminal but the answer I > received was: 'N: Unable to locate package pkgname') > > Correct password is not accepted until several attempts are made. > >The password is definitely correct. Have verified this. When this > problem occurs, another problem also occurs, where the password > displays without being concealed as it is typed. After typing the > same password in several times, it will work. Rebooting also often > seems to temporarily resolve the problem. The issue comes up > sporadically, perhaps once every twenty times I try to log into > ubuntu. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: gnome-screensaver (not installed) > ProcVersionSignature: Ubuntu 5.15.0-41.44~20.04.1-generic 5.15.39 > Uname: Linux 5.15.0-41-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27.24 > Architecture: amd64 > CasperMD5CheckResult: skip > CurrentDesktop: ubuntu:GNOME > Date: Sun Jul 17 10:42:54 2022 > InstallationDate: Installed on 2020-09-16 (669 days ago) > InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 > (20200731) > ProcEnviron: >LANGUAGE=en_CA:en >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_CA.UTF-8 >SHELL=/bin/bash > SourcePackage: gnome-screensaver > Symptom: security > Title: Screen locking issue > UpgradeStatus: No upgrade log present (probably fresh install) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions > > ** Attachment added: "journal.txt" https://bugs.launchpad.net/bugs/1981927/+attachment/5607975/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
Thanks for the bug report. Please: 1. Reboot so we can start with a minimal system log. 2. Reproduce the bug. 3. After finally logging in, run: journalctl -b0 > journal.txt 4. Attach the resulting text file here. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1981927] Re: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot.
** Package changed: gnome-screensaver (Ubuntu) => gnome-shell (Ubuntu) ** Information type changed from Private Security to Public Security -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1981927 Title: correct password occassionally not accepted on start up. Will usually work after several attempts and/or reboot. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1981927/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
