[Bug 254785] Re: I cannot close evolution during email download

2008-10-09 Thread marco.pallotta
@Sebastien, if Hardy users have a bug they don't mind if it's fixed in next 
distro release. A bug in Hardy fixed in Intrepid remains a bug and Ubuntu is 
responsible for this, as sayd by Mark Shuttleworth, in his blog, on Friday, 
June 27th, 2008 (Ubuntu’s role in bug management for the whole free software 
stack).
If backports are not scheduled, I think the only solution is to port fixed 
f-spot (but in general fixed packages) in Hardy too and until then I find a 
mistake to close a bug that isn't fixed in Hardy that, what's more, is out from 
just 6 months and it's a LTS release.

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[Bug 254785] Re: I cannot close evolution during email download

2008-10-09 Thread Sebastien Bacher
why do you mention f-spot on this bug? the bugs are closed when fixed in
the current ubuntu version, an hardy task can be opened if the bug
should be fixed there too. the ubuntu team doesn't have the manpower to
backport all the fix in the stable version and updating versions
wouldn't make sense either you can as well use intrepid if you want
those

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[Bug 254785] Re: I cannot close evolution during email download

2008-10-09 Thread marco.pallotta
Excuse me for mentioning f-spot. Obviously I meant evolution (I reported a 
comment on a f-spot bug some seconds before :-))
I think if we want that the user should always run after to the last release 
this is the right way (but is this our real target?), but then, please, let's 
drop the word support for 12 months, or 18 months, etc etc. Let's drop LTS. 
If users install Ubuntu Hardy LTS,  and perhaps they buy support from Ubuntu, 
and perhaps they use it in a business environment,  they don't mind the last 
release. We cannot say to them (after only 6 months from the Hardy came out)  
if  you want a fixed package you have to install Intrepid.  We can say this 
if users should use addictional functionalities but not if he demands a bug fix.
If we haven't the manpower to backport all the fix into the current stable 
release ...well... then we have to realize of this and perhaps changing some 
things (different scheduling releases, concentrating our efforts in bug fixing, 
etc. etc).  

At last you have definitely more experience in Ubuntu (I have been a
Ubuntu user for only 6 months) and more karma than me: if you think
that the things have to go in this way the bug is fixed.

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[Bug 254785] Re: I cannot close evolution during email download

2008-10-09 Thread Sebastien Bacher
users don't have to run a current unstable version or a non lts version
if they don't want to. it's just not possible to backport every code
change to a stable version or it would be a copy of the unstable version
(since it has the same changes) and would not be stable. the important
fixes are usually backported to stable though. this bug is an annoyance
but is not a crash, not destroying datas, not breaking configuration,
has not been requested by lot of users and is easy to workaround it just
doesn't qualify has a high priority change for a stable version

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[Bug 254785] Re: I cannot close evolution during email download

2008-10-08 Thread marco.pallotta
@Sebastien, I tried the issue in Intrepid as you asked to me and I have to say 
that in this distro the problem was fixed.
I expect it will be fixed in Hardy too as I sayd in my previous post.

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[Bug 254785] Re: I cannot close evolution during email download

2008-10-08 Thread Sebastien Bacher
the bugs are not fixed by the ubuntu team but by the people writting the
software, thousand of bugs have been fixed in intrepid and everything
can't be backported in hardy, closing the bug since that's fixed in
intrepid, an hardy backport can be considered later though

** Changed in: evolution (Ubuntu)
   Status: Incomplete = Fix Released

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[Bug 254785] Re: I cannot close evolution during email download

2008-09-30 Thread marco.pallotta
It seems that evolution still downloads emails as I sayd in my second post. 
Maybe I will try to test this issue in Intrepid as you say but I don't 
understand why many bugs are resolved in Intrepid and not in Hardy. Isn't this 
last a LTS distro which should have additional stabilization 
(http://www.ubuntu.com/products/whatisubuntu/releases)? 
The consistent way should be to resolve bugs first in LTS and not in newer non 
LTS, still alpha, distros.

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[Bug 254785] Re: I cannot close evolution during email download

2008-09-29 Thread Sebastien Bacher
the gdb log has no stacktrace, does it hang or does the status bar keeps
being updated and it's just downloading? there is similar issues which
have been fixed in intrepid, could you give a try to the new version?

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[Bug 254785] Re: I cannot close evolution during email download

2008-08-08 Thread marco.pallotta
@Pedro, I forgot to attach the backtrace. Excuse me. I'll do it this
evening.

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[Bug 254785] Re: I cannot close evolution during email download

2008-08-08 Thread marco.pallotta

** Attachment added: gdb-evolution.txt.gz
   http://launchpadlibrarian.net/16646945/gdb-evolution.txt.gz

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[Bug 254785] Re: I cannot close evolution during email download

2008-08-08 Thread marco.pallotta

** Attachment added: strace-evolution.log.gz
   http://launchpadlibrarian.net/16649623/strace-evolution.log.gz

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[Bug 254785] Re: I cannot close evolution during email download

2008-08-07 Thread marco.pallotta
@Pedro, I backtraced my evolution, with gdb, when I closed it during
email download (unfortunally you will see no debugging symbols found
as I cannot install yelp-dbgsym as sayd in bug 255863) but you can see
that the program exits normally after I close it. The issue is related
to the fact that, as I sayd, evolution while downloading email takes too
long to close (in my last test with gdb, with a GPRS connection, about
20-25 minutes).

I backtraced it also with strace (in this situation evolution closed in
2-3 minutes).

I think the issue is related to some operations that evolutions make
after you close it. These operations seems to be related to the specific
email that evolution was downloading when you close it: if this email is
too big it takes too long to close (and with a slow connection this
problem is very clear).

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[Bug 254785] Re: I cannot close evolution during email download

2008-08-05 Thread Pedro Villavicencio
Thanks for your bug report. Please try to obtain a backtrace of the hang
http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the
bug report. This will greatly help us in tracking down your problem.

** Changed in: evolution (Ubuntu)
   Importance: Undecided = Medium
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)
   Status: New = Incomplete

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