[Bug 256048] Re: Loading PDF file hang on Loading...

2013-07-08 Thread Adolfo Jayme Barrientos
** Changed in: evince (Ubuntu Hardy)
   Status: Confirmed = Won't Fix

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Title:
  Loading PDF file hang on Loading...

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[Bug 256048] Re: Loading PDF file hang on Loading...

2010-09-15 Thread Bug Watch Updater
** Changed in: evince
   Importance: Unknown = Medium

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[Bug 256048] Re: Loading PDF file hang on Loading...

2010-07-28 Thread JB
This bug still exists in Ubuntu 9.04 Jaunty (64bit).  If I try to open
certain ps documents that have graphics it just sits there forever
showing Loading.  The same file opens fine under gv.

There is no evince --version for me to report!  
uname -a
2.6.28-19-generic #61-Ubuntu SMP Wed May 26 23:32:46 UTC 2010 x86_64 GNU/Linux

JMB

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[Bug 256048] Re: Loading PDF file hang on Loading...

2010-01-18 Thread Sebastien Bacher
unsubscribing the sponsors since there is nothing waiting for sponsoring
there

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[Bug 256048] Re: Loading PDF file hang on Loading...

2010-01-14 Thread MFeif
Bug still exists in Karmic 64bit.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2009-12-04 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/evince

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[Bug 256048] Re: Loading PDF file hang on Loading...

2009-12-04 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/hardy-updates/evince

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Re: [Bug 256048] Re: Loading PDF file hang on Loading...

2009-05-18 Thread Dhanu
Hi Joe,

I believe this bug has fix in 9.04 (as far as I try).

FYI

--- On Sun, 5/17/09, Joe le Kiffeur joelekiff...@yahoo.fr wrote:

From: Joe le Kiffeur joelekiff...@yahoo.fr
Subject: [Bug 256048] Re: Loading PDF file hang on Loading...
To: mrdh...@yahoo.com
Date: Sunday, May 17, 2009, 8:50 PM

Hi!

I confirm this bug, and that's why I report this.
I'm using the 8.04.2 LTS.

I hope this will be fixed soon.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2009-05-17 Thread Joe le Kiffeur
Hi!

I confirm this bug, and that's why I report this.
I'm using the 8.04.2 LTS.

I hope this will be fixed soon.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2009-04-20 Thread Daniel Lombraña
I confirm that I am also affected by this bug. I'm using Hardy up-to-
date.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-11-20 Thread michael mestre
I confirm that I am also affected by this bug.
It happens exactly as described, every time.

The situation experienced is the following :
Reading PDF files from an NTFS partition mounted in rw mode. They are all 
scientific articles (at most a few megabytes, a few pages of text and 
illustrations, no dynamic content except for links in some of them).
Ubuntu 8.04 with the latest updates as of November 18, 2008.

Michael

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-11-04 Thread Mathieu Goeminne
I confirm : The problem still on after an update from hardy-updates.

I have seen the Evince Window is not maximized but cover all my screen.
A simple maximization is enough to display the pdf.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-11-04 Thread Saïvann Carignan
Indeed, I was able to reproduce the bug once on Hardy after trying many
many times. However, it is very rarely reproducible here. Not sure what
to do since I re-verified last patch and saw no possible mistake, it
would be hard to say exactly what is missing for Hardy.

** Changed in: evince (Ubuntu Hardy)
   Status: Fix Released = Confirmed

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-11-03 Thread Dhanu
The problem still on after updated.

Page still hang on Loading when it open Maximize until Minimize it and
then Maximize again or load up correct with forced Unmaximize
(unexpectedly).

FTI, Thanks.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-11-02 Thread Martin Pitt
Copied hardy-proposed to hardy-updates.

** Changed in: evince (Ubuntu Hardy)
   Status: Fix Committed = Fix Released

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-29 Thread mbrennwa
I installed 2.22.2-0ubuntu2 and tried to reproduce the problem I had
with evince. Looks like works now as expected. Thanks!

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-29 Thread Martin Pitt
** Tags added: verification-done

** Tags removed: verification-needed

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-28 Thread Andrey
** Visibility changed to: Private

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-28 Thread Hew McLachlan
** Visibility changed to: Public

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-28 Thread Sebastien Bacher
why did you change the bug to be private now?

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-28 Thread Chris Coulson
Was just about to ask the same question!

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-28 Thread Martin Pitt
Accepted into hardy-proposed, please test and give feedback here. Please
see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how
to enable and use -proposed. Thank you in advance!

** Changed in: evince (Ubuntu Hardy)
   Status: Confirmed = Fix Committed

** Tags added: verification-needed

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-28 Thread Saïvann Carignan
I tested 2.22.2-0ubuntu2 from hardy-proposed on a clean hardy install
and I can't reproduce the bug, I see no regression in all functions I
tried.

However, a side note : I was also not able to reproduce the bug with the
un-fixed 2.22.2-0ubuntu1 evince version on Hardy.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-07 Thread Sebastien Bacher
the bug seems to have most of the required information, I'll subscribe
the sru team when I sponsor the upload, would be nice to edit the bug to
add a testcase though

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-07 Thread Hew McLachlan
I have added a test case to the bug description.

** Description changed:

  Binary package hint: evince
  
  When I double click a PDF file in Nautilus, Evince opens and shows a
  window showing Loading However, the loading never completes. When
  I close the window and double click the file again in Nautilus, Evince
  loads the file properly. This used to happen __sometimes__ in the past,
  but it recently occurrs virtually always. As far as I can tell this
  problem occurs with all sorts of PDF files only (i.e. it is not related
  to a specific file). I have Ubuntu 8.04 on a Lenovo T61:
  
  lsb_release -rd
  Description:  Ubuntu 8.04.1
  Release:  8.04
  
  apt-cache policy evince
  evince:
Installed: 2.22.2-0ubuntu1
Candidate: 2.22.2-0ubuntu1
Version table:
   *** 2.22.2-0ubuntu1 0
  500 http://ch.archive.ubuntu.com hardy-updates/main Packages
  100 /var/lib/dpkg/status
   2.22.1.1-0ubuntu1 0
  500 http://ch.archive.ubuntu.com hardy/main Packages
+ 
+ TEST CASE:
+ 1) Open a pdf file with evince.
+ 2) Move the mouse while evince displays Loading... with a grey background.
+ 3) Observe a blank white page with Loading... appear, which stays like this 
indefinitely (unless the window is resized or a new page is selected). This is 
the bug which is present on Hardy in evince 2.22.2-0ubuntu1 and prior.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-06 Thread Sebastien Bacher
the bug would be nice to fix in hardy too

** Changed in: evince (Ubuntu Hardy)
   Importance: Undecided = Low
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)
   Status: New = Confirmed

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-06 Thread Launchpad Bug Tracker
This bug was fixed in the package evince - 2.24.0-0ubuntu2

---
evince (2.24.0-0ubuntu2) intrepid; urgency=low

  * debian/patches/70_pdf_loading.patch: Evince does not get stuck
on Loading.. anymore when opening a PDF file. (LP: #256048)

 -- Saivann Carignan [EMAIL PROTECTED]   Sat, 04 Oct 2008 14:37:23
-0400

** Changed in: evince (Ubuntu)
   Status: Triaged = Fix Released

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-06 Thread Sebastien Bacher
thank you for your work on this bug, I'm going to sponsor the upload now

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-06 Thread Saïvann Carignan
Sebastien Bacher : Here's a debdiff for hardy-proposed, based on
2.22.1.1-0ubuntu1 in hardy-updates. I successfully built and tested this
patch, evince works perfectly so far. Should I start a standard SRU
procedure or you can take care of it?

Christian Ramseier : Many thanks for completing the upstream fix!

** Attachment added: evince_2.22.1.1-0ubuntu1.8.04.1.debdiff
   
http://launchpadlibrarian.net/18281161/evince_2.22.1.1-0ubuntu1.8.04.1.debdiff

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-06 Thread Saïvann Carignan
Oh sorry, I attached the wrong debdiff. Here's the good one, based on
evince_2.22.2-0ubuntu1 .

** Attachment removed: evince_2.22.1.1-0ubuntu1.8.04.1.debdiff

http://launchpadlibrarian.net/18281161/evince_2.22.1.1-0ubuntu1.8.04.1.debdiff

** Attachment added: evince_2.22.2-0ubuntu1.8.04.1.debdiff
   http://launchpadlibrarian.net/18281584/evince_2.22.2-0ubuntu1.8.04.1.debdiff

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-10-04 Thread Saïvann Carignan
Sebastien Bacher : The bug is now fixed upstream. I successfully tested
the patches of revision 3092 and 3207 and created a debdiff for
intrepid, which I also built and tested. Can you review the debdiff for
intrepid?

** Attachment added: evince_2.24.0-0ubuntu2.debdiff
   http://launchpadlibrarian.net/18222178/evince_2.24.0-0ubuntu2.debdiff

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-29 Thread Christian Ramseier
Just tried the fix. Unfortunately I can still reproduce the bug with some pdf 
files (see attachement for an example pdf file) and therefore this bug should 
not be closed.
After opening and moving the mouse the screen hangs on loading... again. 

ChangeLog says: Make sure copy_job_page_and_selection_to_job_info is
always called before copy_job_to_job_info. Fixes bug #552382.

I'm still not seeing the whole concept behind the all the pixbuf stuff
but I think I was able to fix it on my machine by adding ...

g_signal_emit (pixbuf_cache, signals[JOB_FINISHED], 0,
job_info-region);

... to copy_job_to_job_info after
copy_job_page_and_selection_to_job_info was called. Hope this helps.

Cheers, Chris
@Sebastien Bacher: What do you mean by add my comment to the upstream? Isn't 
this the official place for bug-reporting?

** Attachment added: Menuplan
   http://launchpadlibrarian.net/18034495/Menuplan

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-29 Thread Sebastien Bacher
ubuntu is a distribution, it means we distribute free software code
written by other people and try to integrate it to give a good user
experience, upstream are the people writting the software. the ubuntu
team is small and often the people triaging the bug on launchpad don't
know the code concerned as well as upstream. in this case GNOME is using
bugzilla.gnome.org and if you want to interact directly with the people
writting the code you should comment on their bug tracker rather than on
launchpad

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-27 Thread Bug Watch Updater
** Changed in: evince
   Status: New = Fix Released

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-26 Thread Christian Ramseier
I'm new to the evince code but I thought I should share what I found out.
I noticed that the rendering job somehow gets cancelled and the page then just 
shows that it is Loading...

here's my stacktrace:
ev-jobs.c: ev_job_cancel
ev-pixbuf-cache.c: copy_job_to_job_info
ev-pixbuf-cache.c: ev_pixbuf_cache_get_link_mapping
ev-view.c: ev_view_get_link_at_location
ev-view.c: ev_view_handle_cursor_over_xy
ev-view.c: ev_view_motion_notify_event - gets called when the mouse moves, 
here we go...

copy_job_to_job_info cancels the job because the job_info-job object
still exists. it normally gets destroyed the moment the idle calls
emit_finished (ev-jobs.c), but this hasn't happend yet.

In the ev-pixbuf-cache.c you'll find several comments like this: /* We don't 
need to wait for the idle to handle the callback */.
I think you do have to wait for the callback or you have to clean the 
job_info-job before calling copy_info_to_job. Otherwise the job gets cancelled 
and that's what causes this bug.

I don't have the big picture so I won't commit anything but I hope this
helps resolving this annoying bug..

Cheers, Chris

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-26 Thread Sebastien Bacher
could you look at the upstream bug? upstream commited a fix that should
fix it, would be nice to give it a try and maybe add your comment there
too

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-22 Thread mogwai
Same problem here. Though, after reading through the comments I want to
say that resizing the window does cause evince to render the PDF.

I have found that this happens more often than not where you open a PDF
that has not been opened since the last session/reboot.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Saïvann Carignan
Strangely, with latest recent updates, I've tried many times and I've
not been able to reproduce this in the last days. Can someone reproduce
the problem with a up-to-date intrepid?

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Hew McLachlan
I can still reproduce it with up-to-date Intrepid (evince
2.23.92-0ubuntu1).

PS. I tried compiling the source for evince but I still suck at that
sort of thing, it tells me I need gnome-common from CVS. It's probably
best if someone who knows what they're doing attempts the debug.

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Chris Coulson
Hew - When I get a few minutes (hopefully later), I'll build a package
and upload it in my PPA for people to test.

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https://bugs.launchpad.net/bugs/256048
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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Saïvann Carignan
Chris Coulson : We had the same idea, it's just uploaded to my PPA.
New McLachlan : You can install evince with debug enabled from my PPA if you 
want (should be build in a few minutes), and follow debugging steps in the 
upstream bug report. Thanks for your work on this!

deb http://ppa.launchpad.net/saivann/ubuntu intrepid main

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Hew McLachlan
Thanks for building that package, I've attached the log of opening the
pdf and watching it stick on Loading Hopefully it is of some use
:-)

I just noticed that this is caused by moving the mouse while evince is
starting up! There seem to be two loading stages: The first has the
whole application greyed out and Loading... (while opening the
document), and the second has a blank page displayed with Loading...
(the actual bug). If you keep your mouse still while the document is
opening in the first stage, it will open successfully. If you move the
mouse even one pixel while it is loading in this first stage, the blank
page will appear and still be Loading This is most easily
reproducible with a large document that takes a while to load, but you
can also wave your mouse madly on small documents to trigger it. (The
more you concentrate / don't move for testing, the harder it is to find
the bug! Typical :-P)

** Attachment added: evince.log
   http://launchpadlibrarian.net/17696898/evince.log

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Saïvann Carignan
Know what? You're right. This bug happens when moving the mouse while
opening a document! I confirm.

Can you forward your debug log and this useful information to the upstream bug?
http://bugzilla.gnome.org/show_bug.cgi?id=552382

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[Bug 256048] Re: Loading PDF file hang on Loading...

2008-09-17 Thread Hew McLachlan
I have posted my info upstream.

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