[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Geoff Goehle
Oops!  Sorry.  This got lost in the shuffle.  I did get a new computer
recently and was unable to reproduce the bug on that machine.  Whats
more, I'm now unable to reproduce the bug on the machine that it
originated on.  Maybe it got fixed by some other patch?  I'll reopen it
if it ever happens again.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
** Description changed:

  Binary package hint: nautilus
  
  Occasionally Nautilus will freeze when it tries to generate thumbnails
  for open office documents, spreadsheets, or presentations.  I'm using a
  current version of Hardy.  The steps that I use to reproduce the bug on
  my machine are:
  
+ 0.  Make sure thumbnailing of Open office documents is enabled by checking 
"generate thumbnails" in the tracker preferences.  ("Search and Indexing" in 
System/Preferences, under the files tab).  You may need to wait for a reindex.  
Not sure. 
  1.  Open Firefox and Rhythmbox.  I'm not sure why but the thumbnails get 
generated just fine otherwise.  
  2.  Create a new open office document.  Put some text in it (so a thumbnail 
is generated) and save to a folder.  
  3.  Open offending folder.  
  
  On my machine the cpu goes to 100 and Naultilus freezes.  If I force
  quit, Nautilus restarts in the same directory and freezes again and the
  only way out is to remove the file via shell.
  
  I will be happy to post more information as needed.  For instance, I
  imagine there is a debug/crash output for Nautilus somewhere but I don't
  know how to access it.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
thank you for your bug report, nautilus doesn't do thumbnailing for
openoffice files, could you run gconf-editor and go to desktop, gnome,
thumbnailers and see what application used to thumbnail the mimetype
creating the issue?

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
I can't find any of the open office mimetypes in
desktop/gnome/thumbnailers in gconf.  I read at
https://bugs.launchpad.net/ubuntu/+bug/135324 that tracker is somehow
creating the thumbnails.  I do know that if I run top while Nautilus is
frozen Nautilus is taking up all of the cpu and an excessive amount of
memory.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you run gonftool-2 -R /desktop/gnome/thumbnailers and attach that
to the bug?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
Here is the output.

** Attachment added: "gconfoutput.txt"
   http://launchpadlibrarian.net/17470226/gconfoutput.txt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you attached one of the file example, what mimetype do they have?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
The mimetype is application/vnd.oasis.opendocument.text.

I've confirmed that the but is somehow associated to Tracker.  I'm not
sure exactly how, but the Tracker program is whats providing the
thumbnails.

** Attachment added: "foo.odt"
   http://launchpadlibrarian.net/17472370/foo.odt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
whatever tracker is doing that should not hang nautilus, could you get a
stacktrace?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
how do I do that?  (Sorry.  I'm familiar enough with the shell, but
don't know much about debugging.)

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-26 Thread Sebastien Bacher
you can read http://wiki.ubuntu.com/DebuggingProgramCrash which explains
how to get a stacktrace

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Geoff Goehle
Oops!  Sorry.  This got lost in the shuffle.  I did get a new computer
recently and was unable to reproduce the bug on that machine.  Whats
more, I'm now unable to reproduce the bug on the machine that it
originated on.  Maybe it got fixed by some other patch?  I'll reopen it
if it ever happens again.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
The mimetype is application/vnd.oasis.opendocument.text.

I've confirmed that the but is somehow associated to Tracker.  I'm not
sure exactly how, but the Tracker program is whats providing the
thumbnails.

** Attachment added: "foo.odt"
   http://launchpadlibrarian.net/17472370/foo.odt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
whatever tracker is doing that should not hang nautilus, could you get a
stacktrace?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
how do I do that?  (Sorry.  I'm familiar enough with the shell, but
don't know much about debugging.)

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-26 Thread Sebastien Bacher
you can read http://wiki.ubuntu.com/DebuggingProgramCrash which explains
how to get a stacktrace

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
** Description changed:

  Binary package hint: nautilus
  
  Occasionally Nautilus will freeze when it tries to generate thumbnails
  for open office documents, spreadsheets, or presentations.  I'm using a
  current version of Hardy.  The steps that I use to reproduce the bug on
  my machine are:
  
+ 0.  Make sure thumbnailing of Open office documents is enabled by checking 
"generate thumbnails" in the tracker preferences.  ("Search and Indexing" in 
System/Preferences, under the files tab).  You may need to wait for a reindex.  
Not sure. 
  1.  Open Firefox and Rhythmbox.  I'm not sure why but the thumbnails get 
generated just fine otherwise.  
  2.  Create a new open office document.  Put some text in it (so a thumbnail 
is generated) and save to a folder.  
  3.  Open offending folder.  
  
  On my machine the cpu goes to 100 and Naultilus freezes.  If I force
  quit, Nautilus restarts in the same directory and freezes again and the
  only way out is to remove the file via shell.
  
  I will be happy to post more information as needed.  For instance, I
  imagine there is a debug/crash output for Nautilus somewhere but I don't
  know how to access it.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
thank you for your bug report, nautilus doesn't do thumbnailing for
openoffice files, could you run gconf-editor and go to desktop, gnome,
thumbnailers and see what application used to thumbnail the mimetype
creating the issue?

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
I can't find any of the open office mimetypes in
desktop/gnome/thumbnailers in gconf.  I read at
https://bugs.launchpad.net/ubuntu/+bug/135324 that tracker is somehow
creating the thumbnails.  I do know that if I run top while Nautilus is
frozen Nautilus is taking up all of the cpu and an excessive amount of
memory.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you run gonftool-2 -R /desktop/gnome/thumbnailers and attach that
to the bug?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
Here is the output.

** Attachment added: "gconfoutput.txt"
   http://launchpadlibrarian.net/17470226/gconfoutput.txt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you attached one of the file example, what mimetype do they have?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Geoff Goehle
Oops!  Sorry.  This got lost in the shuffle.  I did get a new computer
recently and was unable to reproduce the bug on that machine.  Whats
more, I'm now unable to reproduce the bug on the machine that it
originated on.  Maybe it got fixed by some other patch?  I'll reopen it
if it ever happens again.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
** Description changed:

  Binary package hint: nautilus
  
  Occasionally Nautilus will freeze when it tries to generate thumbnails
  for open office documents, spreadsheets, or presentations.  I'm using a
  current version of Hardy.  The steps that I use to reproduce the bug on
  my machine are:
  
+ 0.  Make sure thumbnailing of Open office documents is enabled by checking 
"generate thumbnails" in the tracker preferences.  ("Search and Indexing" in 
System/Preferences, under the files tab).  You may need to wait for a reindex.  
Not sure. 
  1.  Open Firefox and Rhythmbox.  I'm not sure why but the thumbnails get 
generated just fine otherwise.  
  2.  Create a new open office document.  Put some text in it (so a thumbnail 
is generated) and save to a folder.  
  3.  Open offending folder.  
  
  On my machine the cpu goes to 100 and Naultilus freezes.  If I force
  quit, Nautilus restarts in the same directory and freezes again and the
  only way out is to remove the file via shell.
  
  I will be happy to post more information as needed.  For instance, I
  imagine there is a debug/crash output for Nautilus somewhere but I don't
  know how to access it.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
thank you for your bug report, nautilus doesn't do thumbnailing for
openoffice files, could you run gconf-editor and go to desktop, gnome,
thumbnailers and see what application used to thumbnail the mimetype
creating the issue?

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
I can't find any of the open office mimetypes in
desktop/gnome/thumbnailers in gconf.  I read at
https://bugs.launchpad.net/ubuntu/+bug/135324 that tracker is somehow
creating the thumbnails.  I do know that if I run top while Nautilus is
frozen Nautilus is taking up all of the cpu and an excessive amount of
memory.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you run gonftool-2 -R /desktop/gnome/thumbnailers and attach that
to the bug?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
Here is the output.

** Attachment added: "gconfoutput.txt"
   http://launchpadlibrarian.net/17470226/gconfoutput.txt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you attached one of the file example, what mimetype do they have?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
The mimetype is application/vnd.oasis.opendocument.text.

I've confirmed that the but is somehow associated to Tracker.  I'm not
sure exactly how, but the Tracker program is whats providing the
thumbnails.

** Attachment added: "foo.odt"
   http://launchpadlibrarian.net/17472370/foo.odt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
whatever tracker is doing that should not hang nautilus, could you get a
stacktrace?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
how do I do that?  (Sorry.  I'm familiar enough with the shell, but
don't know much about debugging.)

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-26 Thread Sebastien Bacher
you can read http://wiki.ubuntu.com/DebuggingProgramCrash which explains
how to get a stacktrace

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Geoff Goehle
Oops!  Sorry.  This got lost in the shuffle.  I did get a new computer
recently and was unable to reproduce the bug on that machine.  Whats
more, I'm now unable to reproduce the bug on the machine that it
originated on.  Maybe it got fixed by some other patch?  I'll reopen it
if it ever happens again.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
The mimetype is application/vnd.oasis.opendocument.text.

I've confirmed that the but is somehow associated to Tracker.  I'm not
sure exactly how, but the Tracker program is whats providing the
thumbnails.

** Attachment added: "foo.odt"
   http://launchpadlibrarian.net/17472370/foo.odt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
whatever tracker is doing that should not hang nautilus, could you get a
stacktrace?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
how do I do that?  (Sorry.  I'm familiar enough with the shell, but
don't know much about debugging.)

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-26 Thread Sebastien Bacher
you can read http://wiki.ubuntu.com/DebuggingProgramCrash which explains
how to get a stacktrace

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
** Description changed:

  Binary package hint: nautilus
  
  Occasionally Nautilus will freeze when it tries to generate thumbnails
  for open office documents, spreadsheets, or presentations.  I'm using a
  current version of Hardy.  The steps that I use to reproduce the bug on
  my machine are:
  
+ 0.  Make sure thumbnailing of Open office documents is enabled by checking 
"generate thumbnails" in the tracker preferences.  ("Search and Indexing" in 
System/Preferences, under the files tab).  You may need to wait for a reindex.  
Not sure. 
  1.  Open Firefox and Rhythmbox.  I'm not sure why but the thumbnails get 
generated just fine otherwise.  
  2.  Create a new open office document.  Put some text in it (so a thumbnail 
is generated) and save to a folder.  
  3.  Open offending folder.  
  
  On my machine the cpu goes to 100 and Naultilus freezes.  If I force
  quit, Nautilus restarts in the same directory and freezes again and the
  only way out is to remove the file via shell.
  
  I will be happy to post more information as needed.  For instance, I
  imagine there is a debug/crash output for Nautilus somewhere but I don't
  know how to access it.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
thank you for your bug report, nautilus doesn't do thumbnailing for
openoffice files, could you run gconf-editor and go to desktop, gnome,
thumbnailers and see what application used to thumbnail the mimetype
creating the issue?

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
I can't find any of the open office mimetypes in
desktop/gnome/thumbnailers in gconf.  I read at
https://bugs.launchpad.net/ubuntu/+bug/135324 that tracker is somehow
creating the thumbnails.  I do know that if I run top while Nautilus is
frozen Nautilus is taking up all of the cpu and an excessive amount of
memory.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you run gonftool-2 -R /desktop/gnome/thumbnailers and attach that
to the bug?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
Here is the output.

** Attachment added: "gconfoutput.txt"
   http://launchpadlibrarian.net/17470226/gconfoutput.txt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you attached one of the file example, what mimetype do they have?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
The mimetype is application/vnd.oasis.opendocument.text.

I've confirmed that the but is somehow associated to Tracker.  I'm not
sure exactly how, but the Tracker program is whats providing the
thumbnails.

** Attachment added: "foo.odt"
   http://launchpadlibrarian.net/17472370/foo.odt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
whatever tracker is doing that should not hang nautilus, could you get a
stacktrace?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
how do I do that?  (Sorry.  I'm familiar enough with the shell, but
don't know much about debugging.)

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-26 Thread Sebastien Bacher
you can read http://wiki.ubuntu.com/DebuggingProgramCrash which explains
how to get a stacktrace

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
** Description changed:

  Binary package hint: nautilus
  
  Occasionally Nautilus will freeze when it tries to generate thumbnails
  for open office documents, spreadsheets, or presentations.  I'm using a
  current version of Hardy.  The steps that I use to reproduce the bug on
  my machine are:
  
+ 0.  Make sure thumbnailing of Open office documents is enabled by checking 
"generate thumbnails" in the tracker preferences.  ("Search and Indexing" in 
System/Preferences, under the files tab).  You may need to wait for a reindex.  
Not sure. 
  1.  Open Firefox and Rhythmbox.  I'm not sure why but the thumbnails get 
generated just fine otherwise.  
  2.  Create a new open office document.  Put some text in it (so a thumbnail 
is generated) and save to a folder.  
  3.  Open offending folder.  
  
  On my machine the cpu goes to 100 and Naultilus freezes.  If I force
  quit, Nautilus restarts in the same directory and freezes again and the
  only way out is to remove the file via shell.
  
  I will be happy to post more information as needed.  For instance, I
  imagine there is a debug/crash output for Nautilus somewhere but I don't
  know how to access it.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
thank you for your bug report, nautilus doesn't do thumbnailing for
openoffice files, could you run gconf-editor and go to desktop, gnome,
thumbnailers and see what application used to thumbnail the mimetype
creating the issue?

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
I can't find any of the open office mimetypes in
desktop/gnome/thumbnailers in gconf.  I read at
https://bugs.launchpad.net/ubuntu/+bug/135324 that tracker is somehow
creating the thumbnails.  I do know that if I run top while Nautilus is
frozen Nautilus is taking up all of the cpu and an excessive amount of
memory.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you run gonftool-2 -R /desktop/gnome/thumbnailers and attach that
to the bug?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
Here is the output.

** Attachment added: "gconfoutput.txt"
   http://launchpadlibrarian.net/17470226/gconfoutput.txt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you attached one of the file example, what mimetype do they have?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Geoff Goehle
Oops!  Sorry.  This got lost in the shuffle.  I did get a new computer
recently and was unable to reproduce the bug on that machine.  Whats
more, I'm now unable to reproduce the bug on the machine that it
originated on.  Maybe it got fixed by some other patch?  I'll reopen it
if it ever happens again.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-10-27 Thread Geoff Goehle
Oops!  Sorry.  This got lost in the shuffle.  I did get a new computer
recently and was unable to reproduce the bug on that machine.  Whats
more, I'm now unable to reproduce the bug on the machine that it
originated on.  Maybe it got fixed by some other patch?  I'll reopen it
if it ever happens again.

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
The mimetype is application/vnd.oasis.opendocument.text.

I've confirmed that the but is somehow associated to Tracker.  I'm not
sure exactly how, but the Tracker program is whats providing the
thumbnails.

** Attachment added: "foo.odt"
   http://launchpadlibrarian.net/17472370/foo.odt

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
whatever tracker is doing that should not hang nautilus, could you get a
stacktrace?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
how do I do that?  (Sorry.  I'm familiar enough with the shell, but
don't know much about debugging.)

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-26 Thread Sebastien Bacher
you can read http://wiki.ubuntu.com/DebuggingProgramCrash which explains
how to get a stacktrace

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
** Description changed:

  Binary package hint: nautilus
  
  Occasionally Nautilus will freeze when it tries to generate thumbnails
  for open office documents, spreadsheets, or presentations.  I'm using a
  current version of Hardy.  The steps that I use to reproduce the bug on
  my machine are:
  
+ 0.  Make sure thumbnailing of Open office documents is enabled by checking 
"generate thumbnails" in the tracker preferences.  ("Search and Indexing" in 
System/Preferences, under the files tab).  You may need to wait for a reindex.  
Not sure. 
  1.  Open Firefox and Rhythmbox.  I'm not sure why but the thumbnails get 
generated just fine otherwise.  
  2.  Create a new open office document.  Put some text in it (so a thumbnail 
is generated) and save to a folder.  
  3.  Open offending folder.  
  
  On my machine the cpu goes to 100 and Naultilus freezes.  If I force
  quit, Nautilus restarts in the same directory and freezes again and the
  only way out is to remove the file via shell.
  
  I will be happy to post more information as needed.  For instance, I
  imagine there is a debug/crash output for Nautilus somewhere but I don't
  know how to access it.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
thank you for your bug report, nautilus doesn't do thumbnailing for
openoffice files, could you run gconf-editor and go to desktop, gnome,
thumbnailers and see what application used to thumbnail the mimetype
creating the issue?

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
   Status: New => Incomplete

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
I can't find any of the open office mimetypes in
desktop/gnome/thumbnailers in gconf.  I read at
https://bugs.launchpad.net/ubuntu/+bug/135324 that tracker is somehow
creating the thumbnails.  I do know that if I run top while Nautilus is
frozen Nautilus is taking up all of the cpu and an excessive amount of
memory.

-- 
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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you run gonftool-2 -R /desktop/gnome/thumbnailers and attach that
to the bug?

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Geoff Goehle
Here is the output.

** Attachment added: "gconfoutput.txt"
   http://launchpadlibrarian.net/17470226/gconfoutput.txt

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[Bug 268150] Re: Nautilus freezes when generating open office thumbnails

2008-09-09 Thread Sebastien Bacher
could you attached one of the file example, what mimetype do they have?

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