[Bug 366416] Re: evolution hangs when using the calendar

2009-06-11 Thread Sebastien Bacher
could you try if that's still an issue?

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[Bug 366416] Re: evolution hangs when using the calendar

2009-06-11 Thread Sebastien Bacher
could you try if that's still an issue?

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[Bug 366416] Re: evolution hangs when using the calendar

2009-06-11 Thread Sebastien Bacher
could you try if that's still an issue?

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[Bug 366416] Re: evolution hangs when using the calendar

2009-06-11 Thread Bob
I just tried it again and it seems to be working as it should.

Are there any more issues or is the fix made?

I had switched to kMail and kCalender out of need so I wasn't fully
aware that a fix had been made. g

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[Bug 366416] Re: evolution hangs when using the calendar

2009-06-11 Thread Sebastien Bacher
closing the bug since that works now

** Changed in: evolution-data-server (Ubuntu)
   Status: Incomplete = Fix Released

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-06-11 Thread Bob

Thanks for all of your help. You do good work!


On Thursday 06 11 2009 12:43:11 Sebastien Bacher wrote:
 closing the bug since that works now

 ** Changed in: evolution-data-server (Ubuntu)
Status: Incomplete = Fix Released

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
what you did before was ok, just when you get
---Type return to continue, or q return to quit---
hit the return key on the keyboard

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
the libical upgrade on bug #368508 should workaround the bug, could you
give it a try and comment on the other bug to say if it makes a
difference for your issue?

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Bob
Where might I find this upgrade and how do I try it out?







On Wed, 2009-04-29 at 10:23 +, Sebastien Bacher wrote:

 the libical upgrade on bug #368508 should workaround the bug, could you
 give it a try and comment on the other bug to say if it makes a
 difference for your issue?


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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Bob
Will that copy a file to someplace?

If so where will i find it so I can send it as and attachment?







On Wed, 2009-04-29 at 08:10 +, Sebastien Bacher wrote:

 what you did before was ok, just when you get
 ---Type return to continue, or q return to quit---
 hit the return key on the keyboard


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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
did you click on the link to the other bug and actually read it before
asking there? it has detailed instruction in the current comment

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Bob
Ah , so it is.

No, I replied to your e-mail and it (the mail) did not indiocate/show it
was a link to the patch. I will check the site first from now on.







On Wed, 2009-04-29 at 14:31 +, Sebastien Bacher wrote:

 did you click on the link to the other bug and actually read it before
 asking there? it has detailed instruction in the current comment


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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Bob
It sounds like a plan in a year or two when I learn to understand the
terminal and various commands and their uses better.

I am very new to this platform and being almost 60 am a little slower
than most and need a little hand holding for awhile.

Heck they didn't even have calculators when I was in high school. You
all know what calculators are don't you? g

I am hoping that there will be an automated fix for the other problem in
the form of a system update via update manager in the near future. I was
thinking of trying a different application in the mean time.

Should I still try and do the stack trace for you or do you know a time
line for the fix to be released on the other issue?

Thanks, Bob.







On Wed, 2009-04-29 at 10:23 +, Sebastien Bacher wrote:

 the libical upgrade on bug #368508 should workaround the bug, could you
 give it a try and comment on the other bug to say if it makes a
 difference for your issue?


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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
you can still get the stacktrace if you want but testing the libical
upgrade should be easier

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
the upgrade should be available the normal way in a week if validated

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
the validation relies on user testing the update though

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
the validation relies on user testing the update though

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-29 Thread Sebastien Bacher
the validation relies on user testing the update though

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
What is making this incomplete?

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
the lack of crash stacktace, the gdb log as no crash

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
OK I just tried following the instructions and this is what I was able
to come up with.

I did indeed try to save a reoccurring event and the calendar froze up
solid and I had to do a force quit.

It will do this every time. I cannot even click on anything in the
calendar section with out the freeze until I delete the .ics file that
caused it.

Am I doing something wrong to produce the file you need?

Any help would be appreciated.

Bob.

** Attachment added: gdb-evolution.txt
   http://launchpadlibrarian.net/26076128/gdb-evolution.txt

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
it seems that you are using gdb on evolution where it's evolution-data-
server which is crashing

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
So then do I need to insert evolution-data-server and not just
evolution (where the program lines are) ? To begin the backtrace to
help solve my problem?


gdb program 21 | tee gdb-program.txt
(gdb) handle SIG33 pass nostop noprint
(gdb) set pagination 0
(gdb) run arguments, if any







On Tue, 2009-04-28 at 15:25 +, Sebastien Bacher wrote:

 evolution-data-
 server

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
the way to get a stacktrace is either to use apport or gdb this way
- start evolution on the email component
- gdb --pid `pidof evolution-data-server-2.26`
(gdb) continue
- switch evolution to the calendar
- the gdb prompt will be stopped on the e-d-s crash
(gdb) backtrace

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
I guess not. g

Here is the output I get. Could you help me further in getting the
information you need to solve my problem?

b...@bob-laptop:~$ gdb evolution-data-server 21 | tee
gdb-evolution-data-server.txt
GNU gdb 6.8-debian
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later
http://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type show
copying
and show warranty for details.
This GDB was configured as i486-linux-gnu...
evolution-data-server: No such file or directory.
(gdb) handle SIG33 pass nostop noprint
SignalStop  Print   Pass to program Description
SIG33 NoNo  Yes Real-time event 33
(gdb) set pagination 0
(gdb) run
Starting program:  
No executable file specified.
Use the file or exec-file command.
(gdb) file
No executable file now.
No symbol file now.
(gdb) exec-file
No executable file now.
(gdb) 








On Tue, 2009-04-28 at 15:25 +, Sebastien Bacher wrote:

 it seems that you are using gdb on evolution where it's evolution-data-
 server which is crashing


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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
the way to get a stacktrace is either to use apport or gdb this way
- start evolution on the email component
- gdb --pid `pidof evolution-data-server-2.26`
(gdb) continue
- switch evolution to the calendar
- the gdb prompt will be stopped on the e-d-s crash
(gdb) backtrace

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
Then do I also need to continue with these lines to create a file? Or
where will the file be located if it is finished?

(gdb) backtrace full

(gdb) info registers
(gdb) thread apply all backtrace
(gdb) quit








On Tue, 2009-04-28 at 17:06 +, Sebastien Bacher wrote:

 the way to get a stacktrace is either to use apport or gdb this way
 - start evolution on the email component
 - gdb --pid `pidof evolution-data-server-2.26`
 (gdb) continue
 - switch evolution to the calendar
 - the gdb prompt will be stopped on the e-d-s crash
 (gdb) backtrace


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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
Could someone please explain to me step by step how to obtain this
stacktrace?

I will be learning something new in the process and this won't be as
frustrating to me in the end as it is now once I understand the process.

I would really like to have this application working properly.

Thanks in advance. Bob.

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
what is not clear in my previous comment?

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
Here is a step by step account of what I did and what the results were.


the way to get a stacktrace is either to use apport or gdb this way

- start evolution on the email component

- gdb --pid `pidof evolution-data-server-2.26`

(gdb) continue

- switch evolution to the calendar

- the gdb prompt will be stopped on the e-d-s crash

(gdb) backtrace


A- Start evolution in email component

B- Type in terminal: - gdb --pid `pidof evolution-data-server-2.26` and
press enter.

Results:

b...@bob-laptop:~$ gdb --pid `pidof evolution-data-server-2.26`

GNU gdb 6.8-debian

Copyright (C) 2008 Free Software Foundation, Inc.

License GPLv3+: GNU GPL version 3 or later
http://gnu.org/licenses/gpl.html

This is free software: you are free to change and redistribute it.

There is NO WARRANTY, to the extent permitted by law. Type show
copying

and show warranty for details.

This GDB was configured as i486-linux-gnu.

Attaching to process 3651

Reading symbols from /usr/lib/evolution/evolution-data-server-2.26...(no
debugging symbols found)...done.

Reading symbols from /usr/lib/libebackend-1.2.so.0...(no debugging
symbols found)...done.

Loaded symbols for /usr/lib/libebackend-1.2.so.0

Reading symbols from /usr/lib/libedata-book-1.2.so.2...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libedata-book-1.2.so.2

Reading symbols from /usr/lib/libebook-1.2.so.9...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libebook-1.2.so.9

Reading symbols from /usr/lib/libcamel-1.2.so.14...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libcamel-1.2.so.14

Reading symbols from /usr/lib/libnss3.so...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libnss3.so

Reading symbols from /usr/lib/libnssutil3.so...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libnssutil3.so

Reading symbols from /usr/lib/libsmime3.so...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libsmime3.so

Reading symbols from /usr/lib/libssl3.so...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libssl3.so

Reading symbols from /usr/lib/libsqlite3.so.0...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libsqlite3.so.0

Reading symbols from /lib/libz.so.1...

(no debugging symbols found)...done.

Loaded symbols for /lib/libz.so.1

Reading symbols from /usr/lib/libkrb5.so.3...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libkrb5.so.3

Reading symbols from /usr/lib/libk5crypto.so.3...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libk5crypto.so.3

Reading symbols from /lib/libcom_err.so.2...(no debugging symbols
found)...done.

Loaded symbols for /lib/libcom_err.so.2

Reading symbols from /usr/lib/libgssapi_krb5.so.2...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libgssapi_krb5.so.2

Reading symbols from /usr/lib/libedata-cal-1.2.so.6...(no debugging
symbols found)...done.

Loaded symbols for /usr/lib/libedata-cal-1.2.so.6

Reading symbols from /usr/lib/libecal-1.2.so.7...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libecal-1.2.so.7

Reading symbols from /usr/lib/libedataserver-1.2.so.11...(no debugging
symbols found)...done.

Loaded symbols for /usr/lib/libedataserver-1.2.so.11

Reading symbols from /usr/lib/libdb-4.7.so...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libdb-4.7.so

Reading symbols from /usr/lib/libgnome-2.so.0...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libgnome-2.so.0

Reading symbols from /lib/libpopt.so.0...

(no debugging symbols found)...done.

Loaded symbols for /lib/libpopt.so.0

Reading symbols from /usr/lib/libical.so.0...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libical.so.0

Reading symbols from /usr/lib/libicalss.so.0...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libicalss.so.0

Reading symbols from /usr/lib/libicalvcal.so.0...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libicalvcal.so.0

Reading symbols from /usr/lib/libxml2.so.2...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libxml2.so.2

Reading symbols from /usr/lib/libbonobo-2.so.0...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libbonobo-2.so.0

Reading symbols from /usr/lib/libbonobo-activation.so.4...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libbonobo-activation.so.4

Reading symbols from /usr/lib/libORBit-2.so.0...(no debugging symbols
found)...done.

Loaded symbols for /usr/lib/libORBit-2.so.0

Reading symbols from /usr/lib/libgthread-2.0.so.0...

(no debugging symbols found)...done.

Loaded symbols for /usr/lib/libgthread-2.0.so.0

Reading symbols from /lib/tls/i686/cmov/librt.so.1...(no debugging
symbols found)...done.

Loaded symbols for /lib/tls/i686/cmov/librt.so.1

Reading symbols from /usr/lib/libsoup-2.4.so.1...

(no debugging symbols found)...done.


[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
when running the first command you need to do enter until getting the
gdb line

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
when running the first command you need to do enter until getting the
gdb line then you can type continue

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Sebastien Bacher
when running the first command you need to do enter until getting the
gdb line then you can type continue

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Re: [Bug 366416] Re: evolution hangs when using the calendar

2009-04-28 Thread Bob
I didn't know that, to keep pressing enter. There are no instructions.

I get to the end and then do the backtrace and press enter. it does the
backtrace.

I try to quit but it tells me it is still running. what then?

Has the file been created or do I still need to do something in order to
save it somewhere/







On Tue, 2009-04-28 at 23:07 +, Sebastien Bacher wrote:

 when running the first command you need to do enter until getting the
 gdb line then you can type continue


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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Bob
the issue is probably due to evolution-data-server crashing

Every time?

How would I correct this?

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Sebastien Bacher
 Every time?

you probably have something in your configuration triggering the bug, if
the configuration doesn't change no reason that the behaviour change

 How would I correct this?

the first step would be to get a stacktrace as request before so we have
a clue about the bug and can start working on it

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evolution hangs when using the calendar
https://bugs.launchpad.net/bugs/366416
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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Sebastien Bacher
not sure to understand the question, what issue do you have exactly?

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evolution hangs when using the calendar
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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Bob
Three questions. I don't understand where to #1 add that line. #2
Where/how do I import these lines. The stated signing key. #3 What is
Martin Pitt's key and where would I use it?

The instructions are just not that clear for me to know where to put the
instructed lines.

Thanks in advance for helping me along.

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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Bob
This is the version numbers that were displayed what is the last sudo
command line going to look like that I need to enter?

b...@bob-laptop:~$ apt-cache policy yelp

yelp:

  Installed: 2.25.1-0ubuntu5

  Candidate: 2.25.1-0ubuntu5

  Version table:

 *** 2.25.1-0ubuntu5 0

500 http://us.archive.ubuntu.com jaunty/main Packages

100 /var/lib/dpkg/status

b...@bob-laptop:~$ sudo apt-get install yelp-
dbgsym=2.22.1-0ubuntu2.8.04.1


This will show you the version number currently installed (we'll use 
2.22.1-0ubuntu2.8.04.1 in this example). Then, you can then run the following 
to install the debug symbols: 
sudo apt-get install yelp-dbgsym=2.22.1-0ubuntu2.8.04.1

After I obtained the version I am not sure what to type in the final
sudo line to finish the install.

Also in Synaptic when I clicked the reload button I got this list of errors:
W: GPG error: http://ddebs.ubuntu.com jaunty Release: The following signatures 
couldn't be verified because the public key is not available: NO_PUBKEY 
ECDCAD72428D7C01
W: GPG error: http://ddebs.ubuntu.com intrepid-updates Release: The following 
signatures couldn't be verified because the public key is not available: 
NO_PUBKEY ECDCAD72428D7C01
W: GPG error: http://ddebs.ubuntu.com intrepid-security Release: The following 
signatures couldn't be verified because the public key is not available: 
NO_PUBKEY ECDCAD72428D7C01
W: GPG error: http://ddebs.ubuntu.com intrepid-proposed Release: The following 
signatures couldn't be verified because the public key is not available: 
NO_PUBKEY ECDCAD72428D7C01

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evolution hangs when using the calendar
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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Bob
Here is what was shown in the terminal as i was trying to obtain a
backtrace. I am not sure where I went wrong.

b...@bob-laptop:~$ sudo apt-get install gdb
Reading package lists... Done
Building dependency tree   
Reading state information... Done
gdb is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
b...@bob-laptop:~$ gdb evolution 21 | tee gdb-evolution.txt
GNU gdb 6.8-debian
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later http://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type show copying
and show warranty for details.
This GDB was configured as i486-linux-gnu...
(no debugging symbols found)
(gdb) handle SIG33 pass nostop noprint
SignalStop  Print   Pass to program Description
SIG33 NoNo  Yes Real-time event 33
(gdb) set pagination 0
(gdb) run
Starting program: /usr/bin/evolution 
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[New Thread 0xb61ad770 (LWP 7438)]
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[Bug 366416] Re: evolution hangs when using the calendar

2009-04-25 Thread Bob
OK, I think I painfully did it. g

I have two other files also.

** Attachment added: gdb-evolution.txt
   http://launchpadlibrarian.net/25976250/gdb-evolution.txt

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