[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks. [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.] ** Tags added: kj-expired ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
Hi 836v, This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report. apport-collect -p linux 390827 Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream- testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results. Thanks in advance. [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.] ** Tags added: needs-kernel-logs ** Tags added: needs-upstream-testing ** Tags added: kj-triage ** Changed in: linux (Ubuntu) Status: New => Incomplete -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
Just to comment you that I went back to Ubuntu 9.04. Again, everything was going just fine until a security update has arrived, with new kernel 2.6.28-14, linux-restricted-modules-generic - 2.6.28.11.14, etc. And once restarting, the same quoted black screen came up. There is the same problem with this version of kernel, as well. Fortunately, if at Grub I choose to start with the "old" kernel 2.6.28-13 everything goes Ok (I am writing this from such version of the kernel). Rgds, Victor -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
Ok, thanks for the message. -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
I'm assigning this to the linux package and removing GPM since the bug exists in both KDE and GNOME, and only exists with a specific kernel version. ** Changed in: gnome-power-manager (Ubuntu) Status: Incomplete => Invalid ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
I am writing this by using the Ubuntu 9.10 Alpha 2 liveCD. Concerning the different steps to follow for debugging: Step 1) in one terminal: No output. Step 2) in another terminal: The output is somehow confusing, not because some phrases are in Spanish -my first language- but, because gnome-power-cmd.sh it is not there and it can't be installed: ubu...@ubuntu:~$ gnome-power-cmd.sh suspend The program 'gnome-power-cmd.sh' is currently not installed. You can install it by typing: sudo apt-get install gnome-power-manager bash: gnome-power-cmd.sh: command not found ubu...@ubuntu:~$ sudo apt-get install gnome-power-manager Leyendo lista de paquetes... Hecho Creando árbol de dependencias Leyendo la información de estado... Hecho gnome-power-manager ya está en su versión más reciente. 0 actualizados, 0 se instalarán, 0 para eliminar y 0 no actualizados. ubu...@ubuntu:~$ sudo apt-get install gnome-power-cmd.sh Leyendo lista de paquetes... Hecho Creando árbol de dependencias Leyendo la información de estado... Hecho E: No se pudo encontrar el paquete gnome-power-cmd.sh ubu...@ubuntu:~$ Regarding the output of dbus-monitor, I waited for some 10 minutes but the computer does not try to sleep. I tried twice. Otherwise, I attach you the gnome-power-bugreport file (I didn't find the gpm.log). ** Attachment added: "gnome-power-bugreport" http://launchpadlibrarian.net/29141707/gnome-power-bugreport -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
Nice detective work. We should use the liveCD for all debugging from now on. Let's try the Ubuntu versions first. The bug only appears with: linux-headers-generic - 2.6.28.11.15 (i386), linux-restricted-modules-generic - 2.6.28.11.15 (i386), linux-generic - 2.6.28.11.15 (i386) and linux-image-generic - 2.6.28.11.15 (i386), so it may be a kernel bug. Here are some additional debugging steps (from https://wiki.ubuntu.com/DebuggingGNOMEPowerManager): 1) In one terminal type: killall gnome-power-manager gnome-power-manager --verbose --no-daemon 2) In another terminal, type: gnome-power-cmd.sh suspend 3) report the output here and the output of: 1) run in a terminal: dbus-monitor --session "type='signal',interface='org.freedesktop.PowerManagement'" 2) wait until your computer tries to sleep 3) post the output from dbus-monitor And finally: Could you please attach the resulting log files of: /usr/share/gnome-power-manager/gnome-power-bugreport &> gpm.log -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
Thanks for your response, as well. I have downloaded the alpha 2 version of Ubuntu 9.10 and I've burned it into a cd. It starts the live session Ok. Then, I have arranged for the laptop to go to the bed within 6 minutes (the shortest time possible)... But, it does not want to sleep; It seems the Karmic Koala has insomnia on live session or in my laptop. Now (jokes apart), when I had this problem with Ubuntu 9.04 I installed Kubuntu 9.04. It works much better than previous versions of the KDE4 environment (KDE4 it's now very stable, almost as much as Gnome). However, I noticed that there are 4 blocked updates which are: linux- headers-generic - 2.6.28.11.15 (i386), linux-restricted-modules-generic - 2.6.28.11.15 (i386), linux-generic - 2.6.28.11.15 (i386) and linux- image-generic - 2.6.28.11.15 (i386). Then, I made a: sudo aptitude update sudo aptitude full-upgrade to install such blocked updates... AND, when I restarted the laptop it happened the same thing than it happened with Ubuntu when trying to wake up. The laptop restarted with Kubuntu until the point of the initial screen, then the same fuzzy Kubuntu names and logos appeared in a black screen and... Nothing else, again and again. I then re-installed Kubuntu and now I just overlook the blocked updates. So it happened the same thing with the 2 environments, although in different situations. I don't know if Ubuntu installed all the updates, although I didn't see blocked updates in Ubuntu. -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems like this may be an x.org error, but more information is required. For starters, the issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Karmic Koala. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/. Thanks again and we appreciate your help. ** Changed in: gnome-power-manager (Ubuntu) Status: New => Incomplete -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 390827] Re: Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04
The 2 fuzzy Ubuntu logos and other lines in the black screen that it appear each time I try to start Ubuntu, it are the same ones that it appeared the first time it crashed when waking up after sleeping. It seems that the crashed waking-up configuration has been saved as the default session. Pls help.. because I can't start Ubuntu at all. The Hardware: HP 6735b, AMD TurionX2 ZM80, 2Gb RAM, 160Gb hard drive. Software: Ubuntu 9.04 i386. -- Unrecoverable crash from sleeping, on HP 6735b with Ubuntu 9.04 https://bugs.launchpad.net/bugs/390827 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-power-manager in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
