[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-24 Thread alex.2
I tried the solution in post #56, now it works.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-27 Thread Mark Edgington
One "workaround" for this which seems consistently to work for me is to
first print it to another PDF file via cups-pdf, and then open the
generated PDF file, and print it (all printing done via evince).   This
may mean that a "good" filter is being used by cups-pdf, which might be
able to be adapted to solve the problem here. (?)

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-27 Thread Mark Edgington
By the way, the updated libcairo2 (comment #56) packages do not solve
the problem for me, whereas the printing twice (first via cups-pdf)
workaround I mentioned does.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-12-03 Thread fbonsignori
My environment is: Ubuntu Karmic, Evince Document Viewer 2.28.1 (running on 
poppler 0.12.0), printer HP LaserJet 4050PS.
Workaround: change printer driver from recomended (HP LaserJet 4050 Series 
Postscript) to HP LaserJet 4050 - CUPS+Gutenprint v5.2.4.
The result is that I can print from evince without problems.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-12-09 Thread Till Kamppeter
Loïc, the fix in Cairo seems to help most users. What about an SRU for
Karmic to get this fix into Karmic?

Are the upstream developers of Cairo also aware that the fix does not
solve the problem in all situations?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-12-09 Thread sixela
I confirm that the fix in cairo helps most users. I have deployed Janne
Hyötylä's PPA (cf comment #56) on all the Ubuntu Karmic PCs in my
company for sevel weeks now and it works great ; they are now able to
print with evince on our HP Postscript printers. Some users here say it
doesn't fix their printing problem, but it's probably a second bug with
requires another fix.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-12-09 Thread Renzo Bagnati
I can also confirm that the PPA packages with the libcairo fix work well
with several karmic boxes installed inside a large network and with
several samba printers. I had no particular problems reported by the
users.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-12-09 Thread Adrian Johnson
> Are the upstream developers of Cairo also aware that the fix does not
solve the problem in all situations?

No. Probably because it is a different bug.

If you think you've found a cairo printing bug I suggest the following:

1. First show that the PDF fails to print when cairo is part of the
printing pipeline but prints correctly when cairo is not involved:

a) Check that using poppler to generate the PostScript then sending the PS file 
directly to the printer bypassing any cups filters works:
  pdftops file.pdf
  lpr -o raw file.ps 

b) Then use cairo to convert the PDF to PS. This can be done by opening
the file in evince and printing to a PS file. Print with "lpr -o raw".
If this fails but (a) works it is a cairo bug.

c) Alternatively you can use evince to print to PDF then use pdftops to
convert to PS. If this fails to print but (a) works it is a cairo bug.

2. Either report the bug on cairo bugzilla, send mail to the cairo list,
contact me on #cairo or cc me on the Ubuntu bug.

3. Unless the bug can be reproduced on a LaserJet 4050, chances are I
can't reproduce it as I don't have the same printer. So you will have to
help me debug it. You can do this by:

a) Find the smallest simplest PDF file that reproduces the problem. Find
which page it fails on and provide me with the cairo generated PS that
fails and the poppler PS that works for that page and the printer error
message.

b) Identify any patterns. Does it fail for every page in the PDF? Does
it only fail on pages with images or certain fonts?

c) Find other PDFs that fail the same way. Look for patterns. Are they
from the same PDF creator? Are they using the same font?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-13 Thread Eduard Grebe
I have continued to experience problems printing to HP Laserjet P3005dn.
However, the problems seem to disappear when I use a different PPD
called "CUPS+Gutenprint v5.2.4" which is one of the 3 options listed in
the list of PPDs in the add printer tool. The two others, the default
and one labeled "hpljs" do not work.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-13 Thread Johannes
I suppose, that it's not a bug of evince but a feature... Since version
2.27.4 in ev-print-operation.c the lines

export->fc.format = file_format && g_ascii_strcasecmp (file_format, "pdf") == 0 
?
EV_FILE_FORMAT_PDF : EV_FILE_FORMAT_PS;

changed to

if (file_format) {
export->fc.format = g_ascii_strcasecmp (file_format, "pdf") == 
0 ?
EV_FILE_FORMAT_PDF : EV_FILE_FORMAT_PS;
} else {
export->fc.format = gtk_printer_accepts_pdf (printer) ?
EV_FILE_FORMAT_PDF : EV_FILE_FORMAT_PS;
}

so that evince > 2.27.3 sends pdf-file (if print system supports pdf-input) 
even if file_format is NULL what ever - I don't understand it completely...
In the case of the problematic files evince sends pdf-files since version 
2.27.4 and ps-files in earlier versions. This change causes the problem. But 
the bug probably lies not in evince?!?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-14 Thread Till Kamppeter
** Also affects: cups (Ubuntu Karmic)
   Importance: High
   Status: New

** Also affects: evince (Ubuntu Karmic)
   Importance: High
   Status: New

** Changed in: evince (Ubuntu Karmic)
   Status: New => Confirmed

** Changed in: cups (Ubuntu Karmic)
   Status: New => Confirmed

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-14 Thread Till Kamppeter
The problem is not the fact whether evince produces PostScript or PDF
output when sending a print job to CUPS but the PDF which gets sent to
CUPS. This is not necessarily produced by evince, but rather by some
library like GTK or Cairo. So a real fix has to be done in the
appropriate library.

Another, but only partial fix would be to make evince simply passing
through the input file if it is PDF. This does not cover the case of
evince be used to display a non-PDF file (PostScript could also be
passed through).

Making evince outputting PostScript again is only a workaround for the
time being until PDF generation gets fixed. In addition, this causes
other problems which we solved by switching over to PDF output. If we do
this step, it only should be done in the Ubuntu package, not upstream.

Also any attempt to solve the problem by modifying the CUPS filters is
only a workaround, as CUPS prints all PDF files from other sources than
evince just fine.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-15 Thread Till Kamppeter
As workaround for bug 443026 a new evince package got uploaded which
returns to sending PostScript and not PDF to CUPS when printing. Please
try this version and tell whether it also solves the problem described
here.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-15 Thread Till Kamppeter
Pascal, thank you, good to know that the workaround for Karmic works. So
I am closing this bug for Karmic. I hope for Lucid we will get a real
fix.

** Changed in: evince (Ubuntu Karmic)
   Status: Confirmed => Fix Released

** Changed in: cups (Ubuntu Karmic)
Milestone: ubuntu-9.10 => None

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-15 Thread Thomas Jagoditsch
todays updates (2.28.0ubuntu4) doesnt seem to help the issue (was the fix 
reverted ?!?).
*photon* and some of my pdfs still will fail to print with ps "error undefined 
command 0a" on my brother dcp-8065n - otoh okular will print them without 
issues.
laymans question: doesnt this hint that indeed evince/gtk/gnome etc is faulty 
and neither gs nor cups ?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-15 Thread Thomas Jagoditsch
@pascal:
i dont think so, it seems that some printers will print an error page while 
others are just sitting quietly or give some error on their displays.
but i cant understand that your problem is gone while mine (and others like 
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/443026/comments/14 
suggests) are still around.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-21 Thread Janne Hyötylä
XAFSPhoton...pdf from comment 4 still does not work with my HP Laserjet
4100 (PPD in comment 15) and Postscript drivers. Same error as
originally reported.

** Changed in: evince (Ubuntu Karmic)
   Status: Fix Released => Confirmed

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-22 Thread Martin Pitt
It's a bug in evince, closing cups task.

** Changed in: cups (Ubuntu Karmic)
   Status: Confirmed => Invalid

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-22 Thread Martin Pitt
In Karmic we got the workaround to produce PostScript instead of PDF
from evince, which should mitigate the situation.

** Changed in: evince (Ubuntu Karmic)
   Status: Confirmed => Won't Fix

** Changed in: evince (Ubuntu Karmic)
Milestone: ubuntu-9.10 => None

** Changed in: evince (Ubuntu)
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-22 Thread Janne Hyötylä
What does this mean?
It still does not work for me (as the bug reporter). Or is there something I'm 
missing? (i.e. I have to use a specific driver or other settings to make it 
work)

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-23 Thread Till Kamppeter
I have checked the output and both the PostScript directly generated by
evince and the PostScript which is generated when converting evince's
PDF to PostScript generates the offending embedded font code. This means
that this bug is not covered by switching evince from outputting PDF to
outputting PostScript.

Wwe need a real fix of GTK's or Cairo's PDF AND PostScript output.

A good workaround would be to make evince simply passing through the
input files to the print queue if they are PDF or PostScript.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-28 Thread Nathaniel Smith
It's claimed here that the bug is in evince, but I don't actually see
the evidence. The "bad" PDFs produced by evince display render perfectly
in evince, xpdf, and gs; the output of pstopdf on those files also
renders perfectly in evince and gs. It's just the printer that is
complaining.

It seems to me that *if* the PDF/PS files evince is generating are
legal, and just happen to trigger a printer bug, then it's really cups'
job to work around that printer bug, not evince's to somehow intuit what
sort of printer the file will eventually be sent to after being passed
through some set of filters they have no control over.

Of course, it maybe be that evince/xpdf/gs are in just lenient when
displaying stuff, and evince is actually generating buggy PDF/PS, in
which case it should be fixed. But to make that argument surely we need
someone to actually look at the postscript spec and figure things out.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-28 Thread Thomas Jagoditsch
@nathaniel:
as i reported in #31 ocular will print them fine (on the same box ofc).

so either
a) ocular does some workaround for a cups-bug (which is what u suggest)
b) something in the gnome chain is changing the output wrongly when printing

the fact that evince will display them ok is IMHO no evidence that there
is no bug while printing.

i am no PS guru but is it sure that this is a printers bug as till in #11 
suggests ?
i would find it strange that my brother 8065 would have the same error as some 
hp's ...

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-28 Thread Nathaniel Smith
That's great that Ocular works, but it's irrelevant. We know that there
is something special about the file evince is generating -- probably
something to do with font embedding -- that is triggering this bug.

But that doesn't mean that evince is buggy. It might be that evince and
ocular are both generating correct files, but those files are different,
and something in the difference is running into a cups bug. Or maybe
not, but it's important to figure out, because if so then the correct
fix is to teach cups to handle these files, not to encode quirky rules
about cups/printer bugs into all PDF implementations.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-28 Thread Francis
I understand this bug is fixed by a fix released for the bug #443026
with the release of a new evince package (version 2.28.0-0ubuntu3) ->
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/443026/comments/13.
Am I right?

My evince's package is version 2.28.1-ubuntu1 and I still have this bug.
What should I do?

Thanks!

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-02 Thread sixela
I have exactly the same problem here with an HP Color Laserjet 2605dn
(Postscript PPD, see enclosed hp4.ppd file). When printing from evince
as available in up-to-date karmic, it prints an error page :

ERROR: undefined
OFFENDING COMMAND: 0a
STACK: false, --mark-- ,

I tried this workaround : use epdfview. Epdfview is nice, it prints
without problem on the same printer, but I can't access all the printer
options with epdfview (for example, I can't access the recto/verso
printer option from epdfview). Of course, we can use xpdf, but there is
no graphical selection of the printer in the interface, which is quite
annoying for our users, because we have multiple printers.

** Attachment added: "hp4.ppd"
   http://launchpadlibrarian.net/34945134/hp4.ppd

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-02 Thread Francis
Not all pdf are unprintable.  I attach a bugged pdf into this bug
report.

I remarked that most of the bug's subscribers are non-english.  Can this
bug be related to non-english character-set or something related to the
locale used on the system/file?

** Attachment added: "bugged pdf"
   http://launchpadlibrarian.net/34957360/postfix-doc-2.3.pdf

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-02 Thread Francis
I also confirm that printing the pdf with Epdfview works.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-02 Thread Christoph Korn
Can someone please summarize the workaround/fix for this bug ?

I read all the comments but maybe I missed the point.

How can I print PDFs with evince on a Kyocera FS-1030D.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-03 Thread sixela
The only workaround for the moment is to use another PDF reader than
evince (xpdf, epdfview, ...).

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-09-30 Thread Till Kamppeter
** Summary changed:

- Printing with HP Laserjet 4100 broken
+ Printing from evince (and perhaps other GTK apps) to PostScript printers is 
broken

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-02 Thread Muharem Hrnjadovic
Same problem here, cannot print from evince to a Kyocera FS-1030D.

** Attachment added: "/etc/cups/ppd/FS-1030D.ppd"
   http://launchpadlibrarian.net/32864657/FS-1030D.ppd

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-02 Thread GiuseppeVerde
I think this needs to be higher priority. Businesses are the ones with
PostScript printers, and I suspect they'll be upset to have print jobs
randomly failing.

In other news, I suspect that the error is related to image (bitmap)
data. Scanned text and some articles (not all) fail. I've not sorted out
which of the last vjnano articles last week failed to print, but I have
a hunch that they're the ones that have bitmap figures.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-06 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
Milestone: None => ubuntu-9.10

** Changed in: evince (Ubuntu)
Milestone: None => ubuntu-9.10

** Changed in: cups (Ubuntu)
   Importance: Undecided => High

** Changed in: evince (Ubuntu)
   Importance: Low => High

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-07 Thread Eduard Grebe
I thought the problem had been solved for me, but the PDFs posted by
GiuseppeVerde still trigger the bug. I attach my PPD.

I do not understand the workaround described by Till Kamppeter in my
original bug report (
https://bugs.edge.launchpad.net/ubuntu/+source/cups/+bug/439384/comments/2
)

** Attachment added: "LaserJet-P3005.ppd"
   http://launchpadlibrarian.net/33235511/LaserJet-P3005.ppd

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-07 Thread Till Kamppeter
Eduard Grebe, note that my comment does not describe a workaround, it
only tells that on your printer you can turn on a mode so that the
printer prints error messages. You can turn it on on the printer, to see
whether you get the same messages as the original poster.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-08 Thread Johannes
I can confirm this problem on my kyocera fs-c5100dn. I'm getting the same 
error. (offending command: 0a)
As a workaround I downgraded evince to 2.26.1 (jaunty's evince version).
( what two minor versions can do... :) )

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-11 Thread Pascal Grossé
Hi,

I have a similar issue with my Brother HL2070N (which is not a
postscript printer I think).

When printing from evince, it fails silently. When printing the same
file.ps from gv, it works perfectly. So, I would say it is not a config
problem, and probably not a cups bug.

Note that the test page is correctly printed from system-config-printer.

Pascal

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-07 Thread Sebastien Bacher
Thank you Adrian, I will backport that to karmic

** Package changed: evince (Ubuntu) => cairo (Ubuntu)

** Package changed: cairo (Ubuntu) => evince (Ubuntu)

** Package changed: evince (Ubuntu) => cairo (Ubuntu)

** Changed in: cairo (Ubuntu)
   Status: Confirmed => Fix Committed

** Changed in: cairo (Ubuntu Karmic)
   Status: Won't Fix => Fix Committed

** Changed in: cairo (Ubuntu Karmic)
   Status: Fix Committed => Triaged

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-07 Thread Till Kamppeter
Sebastien, if you apply/backport the patch, can you also switch back to
PDF output, so that all problems for which we originally introduced
outputting PDF are fixed again.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-07 Thread Till Kamppeter
One additional isuue: Before trying to switch back to PDF output, check
whether the patch also fixes bug #443026.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-08 Thread Janne Hyötylä
I can confirm that the fix works here. I was able to print all PDFs so
far with my HP LJ 4100

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-08 Thread Till Kamppeter
Janne Hyötylä do you mean Adrian Johnson's patch of comment #50?

If so, let evince print into a PDF file ("Print to File" in the list of
available printers) and print the resulting files with "lp "
from a terminal window.

If they print out correctly, can you then please try to print all PDF
and PostScript files attached to bug #443026 the same way and see
whether they come out correctly (with images/graphics) for you?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-08 Thread Janne Hyötylä
Yes I meant Adrian's patch.
I put up a package with that patch into my PPA, so other people can test as 
well:
https://launchpad.net/~janne-hyotyla/+archive/jhyotyla


Printing to file and then with 'lp' fails with the original Ubuntu package but 
works with the one from the PPA (with PDFs from this bug report).

Unfortunately I cannot reproduce bug #443026 even with the unpatched
cairo (i.e. the PDF gets printed correctly with the graph etc. on my
printer in any case).

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-08 Thread Till Kamppeter
Janne Hyötylä, thank you for putting up this patch on your PPA. I will
also ask the reporters of bug 443026 to test it with their printers.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-09 Thread Justin Mazzola Paluska
With Janne Hyötylä libraries, I can print the example
XAFSPhoton_estimate.pdf document, but I can't print other PDFs, e.g.,
the attached paper I got from the ACM.

** Attachment added: "Witchel et al. - 2002 - Mondrian memory protection.pdf"
   
http://launchpadlibrarian.net/35428847/Witchel%20et%20al.%20-%202002%20-%20Mondrian%20memory%20protection.pdf

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-10 Thread Florian Hirschberg
** Changed in: cairo (Ubuntu)
   Status: Fix Committed => Fix Released

** Changed in: cairo (Ubuntu)
   Status: Fix Released => Fix Committed

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-10 Thread Merijn Schering
I have a hp color laserjet 2550L using the standard drivers and it's still not 
working. I updated ubuntu with the latest patches and I even restarted my 
computer. Still no GO. When I launch the print dialog the dialog hangs for a 
few seconds (greyed out) while fetching printer information. Then it comes 
back. When I hit Print the light on the printer flashes a couple of times but 
does nothing.
A fix is really important for me cause we run our business completely on Ubuntu 
workstations and we can't print our PDF invoices.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Till Kamppeter
Workaround for everyone who has still the problem of printing PDFs from
evince, especially if the packages of comment #56
(https://bugs.launchpad.net/ubuntu/+source/cups/+bug/419143/comments/56)
do not help:

Install the package "okular" and use this program for viewing and
printing PDF files.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Till Kamppeter
Also a workaround is to set up PostScript printers with a PCL driver
(pxlcolor, pxlmono, hpijs), if for your printer such a driver is not
listed, use the "Generic" printer entries: "PCL 6/PCL XL" and if this
does not work "PCL 5c" for color printers and "PCL 5e" for monochrome
printers.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Till Kamppeter
Justin Mazzola Paluska, what does exactly happen if you print the file?
Do you get an error message page? What does the page show? If you do not
get an error message page, activate error message page printing via the
front panel menus or the web interface (web interface needs printer to
be connected via network). Then print again and post the message of the
error message page here.

Please tell us also if you can print the file with alternative programs
like okular or Adobe Reader.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Till Kamppeter
Justin Mazzola Paluska, what is your printer model? My HP printers print
the document and Ghostscript displays it correctly, too.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Filofel
After this morning batch of patches (including various cups ones), I still have 
a Postcript crash too on my LaserJet 4 Si (using the recommended driver HP 
LaserJet 4 Plus v2013.111 Postscript).
The printer diagnoses this:

Error: Undefined
OFFENDING COMMAND: 0a

STACK:

-mark-
false

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread sixela
Merijn,

The current status is "Fix Commited" and, as explained on the wiki
https://wiki.ubuntu.com/Bugs/Status, it means "the changes are pending
and to be uploaded soon". It doesn't mean that there is an updated
package available in the official Ubuntu repositories (which would
correspond to "Fix Released" status). So you should continue to wait for
the fix to be available on your Ubuntu Karmic via the official
repositories.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Merijn Schering
Oops, sorry. I was so excited to see an evince and cups update just
after that status change that I thought it meant this was in the
repositories already. I'll just have to be patient and thanks for all
the help!

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-15 Thread sixela
The patch which fixes the issue has been out for more than a week now.
What is blocking the arrival of an updated package in Karmic with the
fix ?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-17 Thread Levente Torok
It is not related to a specific printer. Actually, evince cannot print on any 
of the printers.
I tried the latest evince version 2.29 too but it behaves exactly the same.
For this reason I switched back to the version that can be found in the repo 
(2.28)

Actually it is may be related to the bug #200988 .

Thanks:L

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-17 Thread Levente Torok
For some reasons I had the impression that this is related to the
upgrade from 9.04. However I still don't know if it was but I got the
solution as:

rm $HOME/.gnome2/evince $HOME/.gnome2/accels/evince -Rf

And after that evince can print again nicely.

Lev

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-17 Thread Merijn Schering
>> rm $HOME/.gnome2/evince $HOME/.gnome2/accels/evince -Rf

Unfortunately that didn't work for me. Hopefully the fix will be
released soon so I can stop working around with xpdf.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-17 Thread Paolo
Thunderbird prints PDF attachments with Evince! Only in Firefox does not
print, or I'm wrong?

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-18 Thread sixela
Here are my last tests :

- recently-released evince Karmic package version 2.28.1-0ubuntu1.2 with
standard libcairo2 karmic package version 1.8.8-2ubuntu1 -> bug still
present with "OFFENDING COMMAND: 0a" postscript error.

- recently-released evince Karmic package version 2.28.1-0ubuntu1.2 with
libcairo from Janne Hyötylä's PPA (cf comment #56) version
1.8.8-2ubuntu1+lp419143 which includes Adrian Johnson's patch -> works
like a charm, no bug !

So, let's go and update Karmic's libcairo with Adrian Johnson's patch !

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-18 Thread sixela
And, by the way, the solution proposed in comment #74 (rm
$HOME/.gnome2/evince $HOME/.gnome2/accels/evince -Rf) doesn't work for
me either, I still have the postscript error. So the only working
solution is Adrian Johnson's patch.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-18 Thread Loïc Minier
Is there a pure software test case for this fix?  I'm not near a printer
nor do I know whether my printer is affected, so I can't easily test the
fix.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-18 Thread Janne Hyötylä
Loic: The problems appears to be that cairo adds a newline character
(0x0A) at the end of any binary type 1 font definition in the PDF. This
is the thing that the patch fixes, so you can check for that.

Since I'm not really familiar with the PDF file format, and the font
definitions/declarations seem to be somehow encoded, I did the
following:

* Open bug triggering PDF in evince (e.g. XAFSPhoton.. from this bug report)
* Print to file in PostScript format (this is to find out the font definitions)
* Print to file in PDF format (this triggers the bug)

* Open Postscript file and look for "/FontType 1 def", this starts the font 
definition.
* Go to the end of the hex output of this font (just before the lines with 
zeroes at least in my PDFs) and copy/note the last 10 characters (i.e. 5 8bit 
hex numbers) or so (this is so you can find the font def in the PDF).

* Open the printed PDF file in a hex editor and search for the noted hex 
sequence.
* This should be just before the string "endstream" in the PDF.

* If immediately after the noted hex sequence (i.e. the next hex number) is 
"0A", this is the bug.
* If it is any other value, the bug is fixed (basically the 0A is inserted 
additionally in the bug case, so the font definition is also 1 character 
longer).


I hope this helps and sorry if it's not suitable as a test case... as mentioned 
I'm not really an expert in PDF/PS.

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-19 Thread farchumbre
well the patch doesn't seem to solve all the problems, I still have some
pdf files that can't be printed

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-20 Thread Chris Conway
I as having this problem with an HP P4515x. Switching to the PCL driver
as suggested in #64 works for me. I was previously using the "HP
LaserJet P4010 Series Postscript" driver.

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Printing from evince (and perhaps other GTK apps) to PostScript printers is 
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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-22 Thread houdek.z
I have this same problem with printing PDF on my Xerox Phaser 3117
(SpliX v 2.0.0).

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[Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-23 Thread alex.2
I have exactly this same problem.
The printer is Samsung ML-2855 Series, the driver is ML-2855ps.ppd, downloaded 
from internet 
http://www.samsung.com/uk/support/local/supportPrdDetail.do?prd_mdl_name=ML-2855ND#
 .

** Attachment added: "ppd file"
   http://launchpadlibrarian.net/35988185/ML-2855ps.ppd

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-15 Thread Pascal Grossé
Well, it worked for me ! It's probably better to have such a temporary
workaround than a non functional evince. Thanks for your work !

Pascal

2009/10/15 Till Kamppeter 

> As workaround for bug 443026 a new evince package got uploaded which
> returns to sending PostScript and not PDF to CUPS when printing. Please
> try this version and tell whether it also solves the problem described
> here.
>
> --
> Printing from evince (and perhaps other GTK apps) to PostScript printers is
> broken
> https://bugs.launchpad.net/bugs/419143
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-15 Thread Pascal Grossé
Maybe the bug you encountered is different from mine, because in my case
evince failed silently to print, and now it works again. I never had an
error message (but the printer made its caracteristic "heating noise" each
time, as it probably received something, just didn't know how to deal with).

Pascal

2009/10/16 Thomas Jagoditsch 

> todays updates (2.28.0ubuntu4) doesnt seem to help the issue (was the fix
> reverted ?!?).
> *photon* and some of my pdfs still will fail to print with ps "error
> undefined command 0a" on my brother dcp-8065n - otoh okular will print them
> without issues.
> laymans question: doesnt this hint that indeed evince/gtk/gnome etc is
> faulty and neither gs nor cups ?
>
> --
> Printing from evince (and perhaps other GTK apps) to PostScript printers is
> broken
> https://bugs.launchpad.net/bugs/419143
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-10-16 Thread Pascal Grossé
Yes, you must be right, I did actually have a blinking led on the printer
(but as the printer isn't in the same room I had to run to see it).

Pascal

2009/10/16 Thomas Jagoditsch 

> @pascal:
> i dont think so, it seems that some printers will print an error page while
> others are just sitting quietly or give some error on their displays.
> but i cant understand that your problem is gone while mine (and others like
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/443026/comments/14suggests)
>  are still around.
>
> --
> Printing from evince (and perhaps other GTK apps) to PostScript printers is
> broken
> https://bugs.launchpad.net/bugs/419143
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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Printing from evince (and perhaps other GTK apps) to PostScript printers is 
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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-09 Thread Janne Hyötylä
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On Mon, 09 Nov 2009 18:07:46 +0100, Justin Mazzola Paluska 
wrote:

> With Janne Hyötylä libraries, I can print the example
> XAFSPhoton_estimate.pdf document, but I can't print other PDFs, e.g.,
> the attached paper I got from the ACM.

Printing your PDF works for me. It might be that you are experiencing Bug
#443026 there.
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.9 (GNU/Linux)

iEYEARECAAYFAkr4ZSsACgkQ9dzZ3jarGGBxnACeLEcV1nQgUTDo6XMj5iuYQhD2
lEUAn0NCQhchrydsLGX2wJsKp+IXerJh
=pmHh
-END PGP SIGNATURE-

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-09 Thread Justin Mazzola Paluska
Janne Hyötylä wrote:
> Printing your PDF works for me. It might be that you are experiencing Bug
> #443026 there

I don't think so -- my printer (a Brother HL-4070CDW) spits out a single 
page saying undefined command "Q" (rather than the "0a" that others have 
been reporting).

*sigh* I latched onto this bug because evince was causing my printer to 
*crash* (as in the printer reboots itself), so having it print pages 
with undefined command "tracebacks" is a start in the correct direction, 
even if I still can't print.

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Justin Mazzola Paluska
On 11/11/2009 03:53 AM, Till Kamppeter wrote:
> Justin Mazzola Paluska, what does exactly happen if you print the file?
> Do you get an error message page? What does the page show? If you do not
> get an error message page, activate error message page printing via the
> front panel menus or the web interface (web interface needs printer to
> be connected via network). Then print again and post the message of the
> error message page here.
>   

When I the ACM paper I uploaded, I get an error page from my printer
saying

ERROR NAME:
undefined
COMMAND:
   Q
OPERAND STACK;

Other papers crash the printer.  Without printing anything, the printer 
reboots.

I can print the same files using xpdf and lpr with no problems.  
However, I'd prefer to use evince, given the interface for changing 
options in lpr is rather baroque.

I'm printing over the network.  My print job gets routed through a 
network cups server (running Debian lenny), which then communicates with 
the printer over IPP.  It's a pretty standard configuration that worked 
flawlessly in 8.10 and 9.04.
--Justin

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Justin Mazzola Paluska
OK, I just needed to print another paper.  This one came from 
http://www.iptps.org/papers-2006/Ford-UIA.pdf.  The md5sum of the PDF 
is: 505ec9dfeb58e97fa22975eb4876181d (just to make sure we're talking 
about the exact same PDF).

Attached are the three pages that came out of my printer when I printed 
all 6 pages using evince.  You'll notice that page 1 is OK, page 2 is 
incompletely rendered, and page 3 is the error message from my printer.  
The rest of the pages are not printed.

xpdf + lpr printed the paper just fine.


** Attachment added: "uia-scan1.png"
   http://launchpadlibrarian.net/35534533/uia-scan1.png

** Attachment added: "uia-scan2.png"
   http://launchpadlibrarian.net/35534534/uia-scan2.png

** Attachment added: "uia-scan3.png"
   http://launchpadlibrarian.net/35534535/uia-scan3.png

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-11 Thread Justin Mazzola Paluska
As I said in post #60, my printer is a Brother HL-4070CDW.

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-17 Thread kvaml
On Tue, 2009-11-17 at 17:02 +, Paolo wrote:
> Thunderbird prints PDF attachments with Evince! Only in Firefox does
> not
> print, or I'm wrong?
> 
I have a PDF file that I open with evince, that will not print.  I
believe that some PDF files do print OK.  It depends on the stream of
instructions that evince sends to the printer.  So far as I know, it
does not matter which application fed the PDF file to evince.

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-17 Thread Levente Torok
Hi,

I tried to use evince 2.29 from http://live.gnome.org/Evince/Downloads
however it didn't solve my problem. I suggest you to take chance on this.
Or, okular (kpdf). printing is not that advanced (yet) but okular is
very nice either.

L

On Tue, Nov 17, 2009 at 4:52 PM, Merijn Schering  wrote:
>>> rm $HOME/.gnome2/evince $HOME/.gnome2/accels/evince -Rf
>
> Unfortunately that didn't work for me. Hopefully the fix will be
> released soon so I can stop working around with xpdf.
>
> --
> Printing from evince (and perhaps other GTK apps) to PostScript printers is 
> broken
> https://bugs.launchpad.net/bugs/419143
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “cairo” package in Ubuntu: Fix Committed
> Status in “cups” package in Ubuntu: Invalid
> Status in “cairo” source package in Karmic: Triaged
> Status in “cups” source package in Karmic: Invalid
>
> Bug description:
> Binary package hint: cups
>
> When trying to print on an HP Laserjet 4100 (through network, no possibility 
> to connect to USB) in karmic, A notification tells me that printing 
> succeeded, but regarding of the document to be printed, only one page gets 
> printed with the following error message (6 lines):
>
>
> ERROR: undefined
> OFFENDING COMMAND: 0a
>
> STACK:
>
> -mark-
>
>
> Other printers on the same network (e.g. OKI C7350) work flawlessly, also the 
> same printer worked on intrepid and jaunty.
>
> WORKAROUND:
> Print from okular (KDE PDF viewer) or any other (non-gtk?) software.
>
> ProblemType: Bug
> Architecture: i386
> CupsErrorLog:
>  E [26/Aug/2009:11:46:23 +0200] CUPS-Add-Modify-Printer: Unauthorized
>  E [26/Aug/2009:11:59:45 +0200] CUPS-Add-Modify-Printer: Unauthorized
> Date: Wed Aug 26 12:02:29 2009
> DistroRelease: Ubuntu 9.10
> Lpstat:
>  device for bioz3-hp4100: socket://131.152.19.90:9100
>  device for bioz3-okic2: socket://131.152.19.56:9100
> MachineType: Dell Inc. Latitude D630
> Package: cups 1.3.11-2ubuntu1
> Papersize: letter
> PccardctlIdent:
>  Socket 0:
>   no product info available
> PccardctlStatus:
>  Socket 0:
>   no card
> PpdFiles:
>  bioz3-okic2: Oki C5900 Foomatic/Postscript
>  bioz3-hp4100: HP LaserJet 4100 Series v.3010.107 Postscript (recommended)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-6-generic 
> root=UUID=a4e3ce99-2ce1-4bfa-b256-0135ea2c2244 ro quiet splash
> ProcEnviron:
>  PATH=(custom, user)
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-6.26-generic
> SourcePackage: cups
> Uname: Linux 2.6.31-6-generic i686
> dmi.bios.date: 07/23/2007
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A03
> dmi.board.name: 0KU184
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: 
> dmi:bvnDellInc.:bvrA03:bd07/23/2007:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0KU184:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Latitude D630
> dmi.sys.vendor: Dell Inc.
>

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Re: [Bug 419143] Re: Printing from evince (and perhaps other GTK apps) to PostScript printers is broken

2009-11-19 Thread Levente Torok
What else could you do?
Install and see.

Lev

On Thu, Nov 19, 2009 at 12:07 AM, Loïc Minier  wrote:
> Is there a pure software test case for this fix?  I'm not near a printer
> nor do I know whether my printer is affected, so I can't easily test the
> fix.
>
> --
> Printing from evince (and perhaps other GTK apps) to PostScript printers is 
> broken
> https://bugs.launchpad.net/bugs/419143
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “cairo” package in Ubuntu: Fix Committed
> Status in “cups” package in Ubuntu: Invalid
> Status in “cairo” source package in Karmic: Triaged
> Status in “cups” source package in Karmic: Invalid
>
> Bug description:
> Binary package hint: cups
>
> When trying to print on an HP Laserjet 4100 (through network, no possibility 
> to connect to USB) in karmic, A notification tells me that printing 
> succeeded, but regarding of the document to be printed, only one page gets 
> printed with the following error message (6 lines):
>
>
> ERROR: undefined
> OFFENDING COMMAND: 0a
>
> STACK:
>
> -mark-
>
>
> Other printers on the same network (e.g. OKI C7350) work flawlessly, also the 
> same printer worked on intrepid and jaunty.
>
> WORKAROUND:
> Print from okular (KDE PDF viewer) or any other (non-gtk?) software.
>
> ProblemType: Bug
> Architecture: i386
> CupsErrorLog:
>  E [26/Aug/2009:11:46:23 +0200] CUPS-Add-Modify-Printer: Unauthorized
>  E [26/Aug/2009:11:59:45 +0200] CUPS-Add-Modify-Printer: Unauthorized
> Date: Wed Aug 26 12:02:29 2009
> DistroRelease: Ubuntu 9.10
> Lpstat:
>  device for bioz3-hp4100: socket://131.152.19.90:9100
>  device for bioz3-okic2: socket://131.152.19.56:9100
> MachineType: Dell Inc. Latitude D630
> Package: cups 1.3.11-2ubuntu1
> Papersize: letter
> PccardctlIdent:
>  Socket 0:
>   no product info available
> PccardctlStatus:
>  Socket 0:
>   no card
> PpdFiles:
>  bioz3-okic2: Oki C5900 Foomatic/Postscript
>  bioz3-hp4100: HP LaserJet 4100 Series v.3010.107 Postscript (recommended)
> ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-6-generic 
> root=UUID=a4e3ce99-2ce1-4bfa-b256-0135ea2c2244 ro quiet splash
> ProcEnviron:
>  PATH=(custom, user)
>  LANG=en_US.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-6.26-generic
> SourcePackage: cups
> Uname: Linux 2.6.31-6-generic i686
> dmi.bios.date: 07/23/2007
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A03
> dmi.board.name: 0KU184
> dmi.board.vendor: Dell Inc.
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: 
> dmi:bvnDellInc.:bvrA03:bd07/23/2007:svnDellInc.:pnLatitudeD630:pvr:rvnDellInc.:rn0KU184:rvr:cvnDellInc.:ct8:cvr:
> dmi.product.name: Latitude D630
> dmi.sys.vendor: Dell Inc.
>

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