[Bug 495430] Re: Evince fails in printing pdf document

2011-01-12 Thread Denise
This is all lovely, but I am not a programmer and I need to print
unemployment job log and would just like a plain English fix. Thanks.

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Title:
  Evince fails in printing pdf document

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[Bug 495430] Re: Evince fails in printing pdf document

2010-02-11 Thread Bryce Harrington
Johan, likely you have some different issue.  Reclosing since the
original issue is confirmed solved.

** Changed in: evince (Ubuntu)
   Status: Incomplete = Fix Released

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[Bug 495430] Re: Evince fails in printing pdf document

2010-02-10 Thread Johan
I have the 1.8.8-2ubuntu1.1 version of libcairo2 and I am unable to print the 
following pdf wich dont have fonts included
http://www.cisco.com/application/pdf/paws/15254/7960_default.pdf

I am using a Sharp MX2700N attached to a Samba share.

I also get a nice little error output from the printer.

On paper:
PCL XL error
Subsystem: Kernel
Error: IllegalDataLength
Operator: ReadImage
Position: 21

/Johan

** Changed in: evince (Ubuntu)
   Status: Fix Released = Incomplete

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[Bug 495430] Re: Evince fails in printing pdf document

2010-02-10 Thread Christian Mondrup
The document prints OK with my HP Color Laserjet 2606dn.

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[Bug 495430] Re: Evince fails in printing pdf document

2010-02-01 Thread Christian Mondrup
The problem I reported is _not_ specific to Sibelius fonts.

Sibelius font names typically start with 'Opus'. The file with all fonts
embedded has 3 such fonts while one of these fonts, 'Opus Special' is
missing in the test case file.

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[Bug 495430] Re: Evince fails in printing pdf document

2010-02-01 Thread madbiologist
Lots of great news.  Sounds fixed to me.

I thought that perhaps some people had a non-display/print of embedded
fonts problem and that perhaps some other people had the printing to
Postscript printers problem fixed in the new Cairo package.  I seems
that when printing documents with unembedded fonts the Cairo update
helps a lot, I'm not sure if it will help much with the on-screen
display of those documents though.

Marking as Fix Released.

** Changed in: evince (Ubuntu)
   Status: Confirmed = Fix Released

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[Bug 495430] Re: Evince fails in printing pdf document

2010-01-31 Thread madbiologist
There may be more than one bug here.

To those of you using Karmic 9.10 - Could everyone please try updating
to the recently released libcairo2 1.8.8-2ubuntu1.1 package and see if
it fixes your Evince printing issues?

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[Bug 495430] Re: Evince fails in printing pdf document

2010-01-31 Thread Captain Chaos
For me it seems to have fixed it. At least, I can now print the document
from bug #492850, which I couldn't before, and I have libcairo2
1.8.8-2ubuntu1.1 installed.

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[Bug 495430] Re: Evince fails in printing pdf document

2010-01-31 Thread Christian Mondrup
After upgrade of libcairo2 my test case pdf file referenced in comment
#3, http://icking-music-archive.org/scores/banchieri/BanchieriI-
Recorders-Score-unembedded.pdf prints OK through evince. Compared to the
'production' file,  http://icking-music-archive.org/scores/banchieri
/BanchieriI-Recorders-Score.pdf misses a Sibelius (*) font 'Opus
Special'.

(*) Sibelius is commercial, high-end music engraving software for
Windoze and Mac OSX

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[Bug 495430] Re: Evince fails in printing pdf document

2010-01-31 Thread Blown2bits
I am using Karmic 9.10.  I confirmed that my libcairo2 is at
1.8.8-2ubuntu1.1 (it was automatically upgraded).

I was able to successfully print a document with a Symbol, Type 1 font
that was not embedded.

The issue that I was having appears to be fixed.

@madbiologist:  You suggested that there might be more than one bug
here.  Captain Chaos, Christian Mondrop, and myself all seem to have had
the issue fixed.  Is there another issue that you can see?  Does it
still exist on non-Karmic OS's?

@Christian (#9):  For that second document that will not print:  Is it
specific to the Sibelius fonts?  I can't see any Sibelius fonts in it
through File | Properties | fonts and the first page of that document
prints successfully for me.

If the issue is indeed fixed, I can mark the bug as Fix released.  I
will wait a day or so for more comments/confirmation first.

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[Bug 495430] Re: Evince fails in printing pdf document

2010-01-06 Thread Blown2bits
** Changed in: evince (Ubuntu)
   Status: New = Confirmed

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[Bug 495430] Re: Evince fails in printing pdf document

2010-01-06 Thread Blown2bits
Same symptoms:  CUPS log files show that the document printed correctly.
Printer receive light flashes then stops.  Nothing comes out of printer.
Printer is HP2840 on ethernet interface.

I have successfully printed documents with Evince that have all fonts
embedded.  The documents that will not print for me have at least one
font that is not embedded.  They will not print from Evince, however
they will print successfully from xpdf.

I encountered three documents with the issue today (they contain
personal information so I can not attach them here).

Case 1:  The culprit font that is not embedded in one of my documents is
Symbol, Type 1.  That document was generated with OpenOffice Writer
locally on my system.

Case 2,3:  The non-embedded fonts are Helvetica, Helvetica-Bold, and
Helvetica-Oblique.  All Type 1.  The document was generated by a
government agency and e-mailed to me.

All other embedded fonts in document are TrueType fonts.

Going through log files, I can not find an example of a non-embedded
font document that I printed with Evince before today.  So I am not sure
how long I have had this issue but never encountered it.  However, today
I encountered it three separate times on two separate computers before
hunting for the bug on launchpad.


** Description changed:

  Binary package hint: evince
  
  Ubuntu version 9.10
  evince 2.28.1-0ubuntu1.2
  Printer: Hewlett-Packard HP Color LaserJet 2605dn
  Document to print: 
http://icking-music-archive.org/scores/banchieri/BanchieriI-Recorders-Score.pdf
  
  When I activate printing (Ctr-P) and selects printing options the file
  is apparently successfully sent to the printing queue. I see a single
  acceptance blink on the printer lamp - and then nothing happens. When I
  inspect the print queue (lpq) there is no entry. I've tested the
  printing from within 2 browsers, FireFox and SeaMonkey (not Ubuntu
  package) and with the file downloaded to my local hard disk.
  
  I get the file successfully printed with Adobe Acrobat Reader (9.2)
  
  ProblemType: Bug
  Architecture: i386
  Date: Fri Dec 11 11:33:09 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/bin/evince
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
  NonfreeKernelModules: nvidia
  Package: evince 2.28.1-0ubuntu1.2
  ProcEnviron:
-  PATH=(custom, user)
-  LANG=en_DK.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, user)
+  LANG=en_DK.UTF-8
+  SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
  SourcePackage: evince
  Uname: Linux 2.6.31-16-generic i686
  XsessionErrors:
-  (gnome-settings-daemon:2070): GLib-CRITICAL **: g_propagate_error: assertion 
`src != NULL' failed
-  (gnome-settings-daemon:2070): GLib-CRITICAL **: g_propagate_error: assertion 
`src != NULL' failed
-  (polkit-gnome-authentication-agent-1:2191): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed
-  (nautilus:2165): Eel-CRITICAL **: eel_preferences_get_boolean: assertion 
`preferences_is_initialized ()' failed
+  (gnome-settings-daemon:2070): GLib-CRITICAL **: g_propagate_error: assertion 
`src != NULL' failed
+  (gnome-settings-daemon:2070): GLib-CRITICAL **: g_propagate_error: assertion 
`src != NULL' failed
+  (polkit-gnome-authentication-agent-1:2191): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed
+  (nautilus:2165): Eel-CRITICAL **: eel_preferences_get_boolean: assertion 
`preferences_is_initialized ()' failed

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[Bug 495430] Re: Evince fails in printing pdf document

2009-12-18 Thread Sharoon Thomas
Hi I would like to report the same problem.

I try with mst PDFs and it fails with the Lexmark X363dn printer which
has a native manufacturer written driver.

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[Bug 495430] Re: Evince fails in printing pdf document

2009-12-18 Thread Christian Mondrup
If you're unable to print the file http://icking-music-
archive.org/scores/banchieri/BanchieriI-Recorders-Score.pdf having all
referenced fonts embedded, then your problem may be different from the
one I've reported

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[Bug 495430] Re: Evince fails in printing pdf document

2009-12-13 Thread Christian Mondrup
As manager of the sheet music archive referenced in this bug report I've
asked the contributor to provide an alternative version of the file
giving rise to the report. I've renamed the file in question to http
://icking-music-archive.org/scores/banchieri/BanchieriI-Recorders-Score-
unembedded.pdf. The file now present as http://icking-music-
archive.org/scores/banchieri/BanchieriI-Recorders-Score.pdf has all
fonts embedded. As I expected Evince prints the new pdf file with no
problems. On the background of this experience I'd expect Evince to (try
to) print  a file with unembedded fonts replacing with alternative
fonts. I guess that's the strategy of Adobe Reader. If Evince for some
reason can't complete the printing then it should explain that to the
user through a reasonable error message.

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[Bug 495430] Re: Evince fails in printing pdf document

2009-12-11 Thread Christian Mondrup

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/36690390/Dependencies.txt

** Attachment added: KernLog.txt
   http://launchpadlibrarian.net/36690391/KernLog.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/36690392/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/36690393/ProcStatus.txt

** Attachment added: RelatedPackageVersions.txt
   http://launchpadlibrarian.net/36690394/RelatedPackageVersions.txt

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[Bug 495430] Re: Evince fails in printing pdf document

2009-12-11 Thread Christian Mondrup
Another pdf document, http://icking-music-
archive.org/scores/purcell_h/12_Sonatas/son12.pdf, prints OK with
evince. Both files are final results of music engraving software, 1.
BanchieriI-Recorders-Score.pdf produced with commercial Sibelius and 2.
12_Sonatas/son12.pdf with GPL MusiXTeX. I notice that 1. references 2
not embedded fonts (Times-Italic and Times-Roman) while 2. references
solely embedded TeX fonts.

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[Bug 495430] Re: Evince fails in printing pdf document

2009-12-11 Thread Pedro Villavicencio
** Changed in: evince (Ubuntu)
   Importance: Undecided = Low

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