[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread madbiologist
However not that...=However note that...

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread madbiologist
Print to file in evince 3.10.3-0ubuntu10.1 on Trusty only has an
option to print to a PS file, so I did this, then ran ps2pdf.

Running the top command shows that gs from the ubuntu USER is at the
top of the list with 100% use of one of my four CPU cores (single CPU
state/separate CPU states can be toggled by pressing 1 while top is
running).  SHaRed memory was fixed at 3776 KiB, while VIRTual memory
size and RESident memory size steadily increased to over 10 KiB each
after 10 minutes and continued to steadily increase to over 20 KiB
before the conversion completed after 1 hour and 17 minutes.

Unless I am mistaken, gs is ghostscript.  The ghostscript version on
Ubuntu 14.04 Trusty Tahr is 9.10~dfsg-0ubuntu10.2.  However not that
Christopher's conversion on Vivid also took ~2 hours.  The ghostscript
version on Ubuntu 15.04 Vivid Vervet development version is 9.14~dfsg-
0ubuntu4

** Changed in: evince (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread Till Kamppeter
Seems that a Ghostscript upstream bug has to get filed then (on
http://bugs.ghostscript.com/).

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread Bug Watch Updater
** Changed in: evince
   Status: Unknown = New

** Changed in: evince
   Importance: Unknown = Medium

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread madbiologist
Filed https://bugzilla.gnome.org/show_bug.cgi?id=742561 regarding evince
being unable to print a djvu file directly to a PDF file.

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread madbiologist
Filed https://bugzilla.gnome.org/show_bug.cgi?id=742559 regarding evince
producing an awkward PS file.

** Bug watch added: GNOME Bug Tracker #742559
   https://bugzilla.gnome.org/show_bug.cgi?id=742559

** Also affects: evince via
   https://bugzilla.gnome.org/show_bug.cgi?id=742559
   Importance: Unknown
   Status: Unknown

** Bug watch added: GNOME Bug Tracker #742561
   https://bugzilla.gnome.org/show_bug.cgi?id=742561

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread Till Kamppeter
Sending the PostScript file directly to a native PostScript printer, for
example using the command

nc -w1 IP address of printer 9100  Grammar\ 4.ps

leads to a printout in a reasonable time (2-3 pages quickly one after
each other, then 5 seconds pause, 2-3 pages again and so forth).

This means that the PostScript IS awkward, but GhostScript is really TOO
slow, meaning that there is room for improvement/fixing in Ghostscript.

Independent of this, the djvu software used by evince needs improvement,
too, once it should generate better, easier to process PostScript, and
second it should be able to directly convert djvu into PDF, as PDF is
THE standard format for printable documents under all operating systems
(please consider reporting an upstream bug here, too.

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread Bug Watch Updater
Launchpad has imported 4 comments from the remote bug at
http://bugs.ghostscript.com/show_bug.cgi?id=695778.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2015-01-07T17:04:39+00:00 madbiologist wrote:

Created attachment 11405
Original djvu file

While investgating the problem of evince taking an hour and twenty
minutes to print the attached djvu file, it was discovered that if it is
printed to a PS file it prints quite quickly, but then using ps2pdf to
convert the .ps file to a .pdf file takes 1 hour and 17 minutes.

Running the top command while the ps2pdf conversion is in progress
shows that gs from the ubuntu USER is at the top of the list with 100%
use of one of my four CPU cores (single CPU state/separate CPU states
can be toggled by pressing 1 while top is running). SHaRed memory was
fixed at 3776 KiB, while VIRTual memory size and RESident memory size
steadily increased to over 10 KiB each after 10 minutes and
continued to steadily increase to over 20 KiB before the conversion
completed after 1 hour and 17 minutes.

Unless I am mistaken, gs is ghostscript.This occurs on Ubuntu 14.04
Trusty Tahr with ghostscript 9.10~dfsg-0ubuntu10.2 and on Ubuntu 14.10
Vivid Vervet with ghostscript 9.14~dfsg-0ubuntu4.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/comments/20


On 2015-01-07T17:20:24+00:00 madbiologist wrote:

The resulting .PS file is too big to attach here, so you will have to
generate it using Evince.

Some further comments by Till Kamppeter:

Sending the PostScript file directly to a native PostScript printer, for
example using the command

nc -w1 IP address of printer 9100  Grammar\ 4.ps

leads to a printout in a reasonable time (2-3 pages quickly one after
each other, then 5 seconds pause, 2-3 pages again and so forth).

This means that the PostScript file produced by evince is awkward, but
GhostScript is really TOO slow, meaning that there is room for
improvement/fixing in Ghostscript.

Independent of this, the djvu software used by evince needs improvement,
too, first it should generate better, easier to process PostScript, and
second it should be able to directly convert djvu into PDF, as PDF is
THE standard format for printable documents under all operating systems
(please consider reporting an upstream bug here, too.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/comments/21


On 2015-01-07T17:25:48+00:00 Ray Johnston wrote:

We need either a PS file or a PDF file. This file type is not supported.

If you can't make the PS file you test with available, we will have to close
this as INVALID.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/comments/23


On 2015-01-07T17:39:42+00:00 Till Kamppeter wrote:

Created attachment 11406
PostScript file, compressed

I am attaching the mentioned PostScript file, bzip2-compressed to be
accepted by the server.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/comments/24


** Changed in: gs-common
   Status: Unknown = New

** Changed in: gs-common
   Importance: Unknown = Medium

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-07 Thread madbiologist
Reported upstream at http://bugs.ghostscript.com/show_bug.cgi?id=695778

** Bug watch added: Ghostscript (AFPL) Bugzilla #695778
   http://bugs.ghostscript.com/show_bug.cgi?id=695778

** Also affects: gs-common via
   http://bugs.ghostscript.com/show_bug.cgi?id=695778
   Importance: Unknown
   Status: Unknown

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2015-01-05 Thread Till Kamppeter
If the pure file conversion from PS to PDF (not printing) takes 2 hours
(in evince Print to file, format PDF, or ps2pdf on the command line)
then there is a problem with the file converter in use concerning the
conversion process or the PS file is extremely awkward (in this latter
case direct printing on a native PostScript printer can also take long
time or even fail).

What needs to be tested is what step actually takes too long time. So
please do a printing/converting operation which takes too long and while
it is running, run the top command in a terminal window. Which process
is at the top of the list?

** Changed in: evince (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-24 Thread Christopher M. Penalver
Till Kamppeter, thanks for checking into this.

I just wanted to add a few data points to this issue.

In both Trusty and Vivid, printing to file (PS)
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/+attachment/4284552/+files/Grammar%204.djvu
took a few seconds.

However, in Vivid the conversion of this PS file to PDF via either
Evince or ps2pdf took ~2 hours.

In Vista, if one takes this resultant PDF from Vivid and prints to XPS
via Adobe Reader X, that takes ~10 minutes.

In Trusty, If one opens the resultant PDF in Evince and attempts to
print to file (PDF) the preparing to print message took minutes to make
1 page of progress. However, it ultimately finished within 10 minutes.

Overall, given the resultant PDF is so massive for a PDF (100MB+) it's
not a shocker it's taking so long to permute through all these different
printing methods.

Hence, it may be helpful to finely scope this issue to either physical
printer (and further to specific printer mfg.+model), or one
conversation hop printing to file, e.g. ps to PDF, or how djvu to ps
filesize goes from 6.5MB to ~62MB (if that's even a bug, as I'm not
aware of the spec details). Scoping this report to printing to file
allows a wider testing audience, saves on wasted printing paper, may
more finely focus the issue to something more manageable for a
developer, etc. However, I defer to your opinion on printing issues.

What do you think?

** Changed in: evince (Ubuntu)
   Importance: Undecided = Low

** Changed in: evince (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-20 Thread Christopher M. Penalver
** Attachment added: Grammar 4.djvu
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/+attachment/4284552/+files/Grammar%204.djvu

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-20 Thread madbiologist
The document printed after an hour and twenty minutes.  I've attached
the error log after it began printing, although it wasn't updated after
sending the print job.

** Attachment added: error_log
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/+attachment/4284556/+files/error_log

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-19 Thread madbiologist
Yes, I am printing to a physical printer. It is a Canon i965.

usb://Canon/i965?serial=438fcb
Canon i965 - CUPS+Gutenprint v5.2.10-pre2


** Attachment added: Canon-i965.ppd
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/+attachment/4284516/+files/Canon-i965.ppd

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-19 Thread madbiologist
relevant lsusb output is:

Bus 001 Device 004: ID 04a9:1088 Canon, Inc. i965
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

sudo usb_printerid /dev/usb/lp0 
GET_DEVICE_ID string:
MFG:Canon;CMD:BJL,BJRaster3,BSCCe;SOJ:TXT01;MDL:i965;CLS:PRINTER;DES:Canon 
i965;VER:1.09;STA:10;POS:4002404807341F;

sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'

lpinfo -v output is attached

** Attachment added: lpinfo.txt
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/525161/+attachment/4284517/+files/lpinfo.txt

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-18 Thread madbiologist
** Tags added: karmic lucid

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-18 Thread madbiologist
I tested printing the attached djvu file again on Ubuntu 14.04 Trusty
Tahr with evince 3.10.3-0ubuntu10.1,  poppler 0.24.5-2ubuntu4.1 and
libcairo2 1.13.0~20140204-0ubuntu1.   Opening my printer status showed
the document with a size of 60313k and a status of Processing.  The
document had not begun to print after 17 minutes, with one of my 4 CPU
cores still at 100% usage.

** Tags added: trusty

** Changed in: evince (Ubuntu)
   Status: Invalid = Confirmed

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-18 Thread Christopher M. Penalver
madbiologist, thanks for testing to this issue. I tested Printing to
File (PDF), which works perfectly fine. Are you testing to a physical
printer?

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-18 Thread Till Kamppeter
madbiologist, can you tell us which printer are you using and attach the
PPD file of your print queue (/etc/cups/ppd/*.ppd)?

Please also follow the instructions of the section CUPS error_log on
https://wiki.ubuntu.com/DebuggingPrintingProblems


** Changed in: evince (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2014-12-16 Thread Christopher M. Penalver
Not reproducible in Trusty.

** Changed in: evince (Ubuntu)
   Status: Confirmed = Invalid

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2010-03-07 Thread madbiologist
I tested printing the attached djvu file again on Ubuntu 10.04 Lucid
Lynx alpha 3, with evince 2.29.91-0ubuntu1, and updated to the latest
versions of poppler (0.12.4-0ubuntu1) and libcairo2 (1.8.10-2ubuntu1).

The results were identical except that the document eventually printed
after 5 hours.  I'm leaving the bug confirmed as nobody wants to wait 5
hours to print a document, and nor should they be expected to.
Something is definitely wrong somewhere - this is almost as bad as the
document not printing at all.

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2010-02-26 Thread madbiologist
I can confirm this bug on Ubuntu 9.10 Karmic Koala.  I attempted to
use evince 2.28.1-0ubuntu1.2 to print the attached djvu file to my Canon
i965 (installed as BJC 8200+foomatic drivers), attached locally via USB.
My libcairo2 is version 1.8.8-2ubuntu1.1.

After pressing print, evince's printing progress bar advances to 100%
and then pauses.  At this point I thought it had hung, however the
progress bar disappeared after about 20 or 30 seconds.  Opening my
printer status showed the document with a size of 60313k and a status of
Processing.  Also my CPU usage was at 100% (I have a single-core CPU).
I went shopping and when I returned over 3 hours later my printer had
still not printed anything and the document status was still
Processing.  CPU usage was still at 100%.  At this point I canceled
the job, however CPU usage stayed at 100% until I closed the printer
status window.

** Changed in: evince (Ubuntu)
   Status: New = Confirmed

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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2010-02-24 Thread madbiologist
** Changed in: evince (Ubuntu)
   Status: Incomplete = New

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Re: [Bug 525161] Re: sometimes it's never print out any page and hangs on

2010-02-23 Thread bataak
Yes, sure. My printer is hp laserjet 1018. it is connected locally via USB.
I attempted to print djvu file (151 pages).

http://dl.dropbox.com/u/4509280/Enterprise_4grammer.7z

On Tue, Feb 23, 2010 at 5:55 AM, madbiologist s.j.tur...@uq.net.au
wrote:

 Can you please attach a PDF document which causes this problem.  Also,
 what is the make and model of your printer?  Is it connected locally
 (eg. via USB) or on a network?

 ** Changed in: evince (Ubuntu)
   Status: New = Incomplete

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 Status in “evince” package in Ubuntu: Incomplete

 Bug description:
 Binary package hint: evince

 sometimes it's never print out any page and hangs on

 ProblemType: Bug
 Architecture: amd64
 Date: Sun Feb 21 13:33:00 2010
 DistroRelease: Ubuntu 9.10
 ExecutablePath: /usr/bin/evince
 InstallationMedia: Ubuntu 9.10 Karmic Koala - Release amd64 (20091027)
 NonfreeKernelModules: fglrx
 Package: evince 2.28.1-0ubuntu1.2
 ProcEnviron:
  LANG=en_US.UTF-8
  SHELL=/bin/bash
 ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
 SourcePackage: evince
 Uname: Linux 2.6.31-20-generic x86_64
 XsessionErrors:
  (gnome-settings-daemon:4586): GLib-CRITICAL **: g_propagate_error:
 assertion `src != NULL' failed
  (nautilus:4621): Eel-CRITICAL **: eel_preferences_get_boolean: assertion
 `preferences_is_initialized ()' failed
  (polkit-gnome-authentication-agent-1:4652): GLib-CRITICAL **:
 g_once_init_leave: assertion `initialization_value != 0' failed
  (gnome-panel:4617): Gdk-WARNING **:
 /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a
 pixmap or window
  (firefox:5009): GLib-WARNING **: g_set_prgname() called multiple times

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Sincerely,
Batumongke

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sometimes it's never print out any page and hangs on
https://bugs.launchpad.net/bugs/525161
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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2010-02-22 Thread madbiologist
Can you please attach a PDF document which causes this problem.  Also,
what is the make and model of your printer?  Is it connected locally
(eg. via USB) or on a network?

** Changed in: evince (Ubuntu)
   Status: New = Incomplete

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sometimes it's never print out any page and hangs on
https://bugs.launchpad.net/bugs/525161
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[Bug 525161] Re: sometimes it's never print out any page and hangs on

2010-02-20 Thread bataak

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/39464842/Dependencies.txt

** Attachment added: KernLog.txt
   http://launchpadlibrarian.net/39464843/KernLog.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/39464844/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/39464845/ProcStatus.txt

** Attachment added: RelatedPackageVersions.txt
   http://launchpadlibrarian.net/39464846/RelatedPackageVersions.txt

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sometimes it's never print out any page and hangs on
https://bugs.launchpad.net/bugs/525161
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Desktop Bugs, which is subscribed to evince in ubuntu.

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