[Bug 559692] Re: MSN authentication error if email ID is @superig
** Changed in: papyon Importance: Unknown => Medium -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. https://bugs.launchpad.net/bugs/559692 Title: MSN authentication error if email ID is @superig -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
** Changed in: papyon Importance: Medium => Unknown -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. https://bugs.launchpad.net/bugs/559692 Title: MSN authentication error if email ID is @superig -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
seems the issue is the limit described before? ** Changed in: telepathy-butterfly (Ubuntu) Status: Incomplete => Confirmed ** Package changed: telepathy-butterfly (Ubuntu) => papyon (Ubuntu) ** Project changed: telepathy-butterfly => papyon -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Worked for me, too. I'm using the first 16 characters and, finally, I could connect using empathy. -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Confirmed, I've been bitten by the password length limit. Thanks for the pointer in the right direction, the special characters seem to have been a red herring. -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Taking a hint from your mention of maximum password length, I took a look around at mine (as I use 20 character passwords by default). It seems that when I paste a new password into the hotmail site, the entry box cuts it down to 16 characters. I noticed this when I was changing it to 16 characters to test just now and my old and new passwords pasted in at the same length. I have a suspicion therefore that me and Fabio have been encountering the same problem, and that both the official client and pidgin have been truncating my password before sending it (thus why they both succeeded). I will be able to check this later today and get back to you. If that is the issue then I apologise for sending you down the wrong path with the special characters. It would probably have helped me if the hotmail site had mentioned any sort of length limit instead of just silently correcting behind the scenes. -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Hey, sorry for the late answer, I hav been busy with work recently so I couldn't work a whole lot on butterfly and papyon First for Fabio problem the password are effectively limited to 16 characters, the official client crop them before sending them, would be easy to do the same in papyon. For Kemp problem we probably escape some of theses chars wrongly, to fix this we would probably have to check with wireshark how the officials clients do it or check the sources of other free client. -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
It's fine. Like I said, I'm not expected a quick response or immediate solution. I'm just curious as to how this lines up against other things. I fully expect there to already be things of a higher priority (and of course real life). -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
@Kemp, it's only been 4 days. Give Olivier some time to reply -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Is this bug being investigated at all? I'm not meaning to sound like I'm demanding a solution, just curious as to what sort of priority it has, or if the right people have enough information yet? -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
@Olivier Yes, I'm sure my login fails. You're probably seeing another login (@hotmail) I used in order to demonstrate that my connection and configuration is ok. -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
The password I was using was E5#AXu3aSAa7]8rM"W;6 So the characters involved are # ] " ; I also tried a password including | ^ ` ! ] \ , and that failed too. I noticed that the ] is common between the two and removed that, it still failed though. Also tried using a password only contained letters (shorter than the previous ones also) and that succeded. It seems to be either a punctuation or a password length issue. -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
@Kemp : What kind of special characters? regular .-_=+ ? or something that could be not in ANSI? Could you please provide us a similar password that also fail so we could reproduce the bug? @Fábio: That's strange the debug log you posted in #10 say you are actually connected properly, are you sure you took the log of a failing connection or that you had the complete log? -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Have confirmed that the failing password does not fail in Pidgin or the official Live client. My password includes special characters (punctuation), could that be an issue? -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 559692] Re: MSN authentication error if email ID is @superig
Kemp your logs there suggest you are putting the wrong password. That came from #telepathy -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
** Attachment added: "Debug output from telepathy." http://launchpadlibrarian.net/47928079/butterfly_debug.log -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
I'm currently having the same problem, but with a @hotmail.com address. I'm attaching the debug output from the butterfly connection manager and the butterfly related parts of the debug log from empathy also. I know they're largely duplicates, but maybe some of the unique parts are useful to you? ** Attachment added: "Debug output from butterfly connection manager" http://launchpadlibrarian.net/47928073/butterfly.log -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Ooops you're right! There goes log os butterfly! ** Attachment added: "Log_Butterfly" http://launchpadlibrarian.net/44505915/Log_Butterfly -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
@Fábio thanks for the logs but you need to select "butterfly" in the debug windows to get useful logs -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
I've done a new test: Tryed to connect using my login f...@superig.com.br
- didn't work. Then I tryed using another's person login
alaninhavi...@hotmail.com and worked fine!!! The same happened to
emesene. The log generated in the debug menu dialog is right above
("log in the empathy debug dialog 1" and "log in the empathy debug
dialog 2).
--
MSN authentication error if email ID is @superig
https://bugs.launchpad.net/bugs/559692
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[Bug 559692] Re: MSN authentication error if email ID is @superig
** Attachment added: "log in the empathy debug dialog 2" http://launchpadlibrarian.net/44362529/Log_Mission-Control -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
** Attachment added: "log in the empathy debug dialog 1" http://launchpadlibrarian.net/44362474/Log_Empathy -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
you can also get the log in the empathy debug dialog -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
** Changed in: telepathy-butterfly (Ubuntu) Status: Triaged => Incomplete ** Changed in: empathy (Ubuntu) Status: Triaged => Invalid -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Like said in the upstream report this is not related to the fact your ID doesn't hand in @hotmail.com, could you get us the butterfly log so we can identify the issue? see http://telepathy.freedesktop.org/wiki/Debugging -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 559692] Re: MSN authentication error if email ID is @superig
Also keeping the empathy task for tracking purpose. Butterfly bugs get lost many times ** Changed in: empathy Importance: Unknown => Undecided ** Changed in: empathy Status: Unknown => New ** Changed in: empathy Remote watch: GNOME Bug Tracker #615540 => None ** Changed in: empathy Status: New => Invalid ** Bug watch added: freedesktop.org Bugzilla #27613 http://bugs.freedesktop.org/show_bug.cgi?id=27613 ** Also affects: telepathy-butterfly via http://bugs.freedesktop.org/show_bug.cgi?id=27613 Importance: Unknown Status: Unknown ** Also affects: telepathy-butterfly (Ubuntu) Importance: Undecided Status: New ** Changed in: telepathy-butterfly (Ubuntu) Importance: Undecided => Low ** Changed in: telepathy-butterfly (Ubuntu) Status: New => Triaged -- MSN authentication error if email ID is @superig https://bugs.launchpad.net/bugs/559692 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
