[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk

[Brian Curtis]

Seems to be more of an availability issue on this bug and therefore I'm
marking as invalid.  If you know the echobot is available and its not
working please feel free to reopen.

** Changed in: empathy (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Empathy unable to call: e...@test.collabora.co.uk

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Re: [Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk

[Hans Harhoff Andersen]

Hi.

I have had a call go through to echo bot at one point (I also spoke to the
guy in charge of it and apparently it had been out of order for some time).
Right now it is not working, but I am sitting at my university right now so
it could be blocked. Regarding calls to other people: I had trouble calling
one of the developers, but I have since been able to call my girlfriends
computer (running empath on Ubuntu as well) so in conclusion it seem that it
is hard to draw a conclusion. I am very busy for the time being but I can
try to test again when I have more time.

On Wed, Oct 13, 2010 at 3:21 PM, Omer Akram  wrote:

> We'd like to figure out what's causing this bug for you, but we haven't
> heard back from you in a while. Could you please provide the requested
> information? Thanks!
>
> PS: echo bot have problems
>
> --
> Empathy unable to call: e...@test.collabora.co.uk
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk

[Omer Akram]

We'd like to figure out what's causing this bug for you, but we haven't
heard back from you in a while. Could you please provide the requested
information? Thanks!

PS: echo bot have problems

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk

[Mohamed Amine IL Idrissi]

Reverted to Incomplete until Omer's question is responded to (aka do
other calls work fine).

** Changed in: empathy (Ubuntu)
   Status: New => Incomplete

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk

[Omer Akram]

do other calls work fine?

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk

[Omer Akram]

** Summary changed:

- Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account 
or a jabber.org acount. Empathy from 
https://launchpad.net/~telepathy/+archive/ppa 
+ Empathy unable to call: e...@test.collabora.co.uk

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

** Changed in: empathy (Ubuntu)
   Status: Invalid => New

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Re: [Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

As I said earlier that is what I have done :-)
I am now running, according to sudo apt-cache policy empathy:
empathy:
  Installeret: 2.30.2-0ubuntu1
  Kandidat: 2.30.2-0ubuntu1
  Versionstabel:
 *** 2.30.2-0ubuntu1 0
500 http://dk.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
100 /var/lib/dpkg/status
 2.30.0.1-0ubuntu3 0
500 http://dk.archive.ubuntu.com/ubuntu/ lucid/main Packages

and the problem persists. See my previous post for more details.

** Changed in: empathy (Ubuntu)
  Status: Invalid => New

On Thu, Aug 19, 2010 at 8:47 PM, Omer Akram  wrote:

> as I said earlier we dont support the telepathy ppa. if you downgrade
> empathy components to the one's in Lucid feel free to reopen this bug.
>
> ** Changed in: empathy (Ubuntu)
>   Status: New => Invalid
>
> --
> Empathy unable to call: e...@test.collabora.co.uk with either a gtalk
> account or a jabber.org acount. Empathy from
> https://launchpad.net/~telepathy/+archive/ppa
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Omer Akram]

as I said earlier we dont support the telepathy ppa. if you downgrade
empathy components to the one's in Lucid feel free to reopen this bug.

** Changed in: empathy (Ubuntu)
   Status: New => Invalid

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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

** Changed in: empathy (Ubuntu)
   Status: Incomplete => New

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Re: [Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

This is now what apt-cache policy empathy outputs:
empathy:
  Installeret: 2.30.2-0ubuntu1
  Kandidat: 2.30.2-0ubuntu1
  Versionstabel:
 *** 2.30.2-0ubuntu1 0
500 http://dk.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
100 /var/lib/dpkg/status
 2.30.0.1-0ubuntu3 0
500 http://dk.archive.ubuntu.com/ubuntu/ lucid/main Packages

I try to call echobot again and this is the output from empathy on the
terminal:

(empathy:2677): tp-fs-DEBUG: GetSessionHandlers replied:
(empathy:2677): tp-fs-DEBUG:   - session
/org/freedesktop/Telepathy/Connection/gabble/jabber/hansharhoff_40jabber_2eorg_2f5759243b/MediaChannel1
(empathy:2677): tp-fs-DEBUG: type rtp
(empathy:2677): tp-fs-DEBUG: adding session handler
/org/freedesktop/Telepathy/Connection/gabble/jabber/hansharhoff_40jabber_2eorg_2f5759243b/MediaChannel1,
type rtp
(empathy:2677): tp-fs-DEBUG: calling MediaSessionHandler::Ready
(empathy:2677): tp-fs-DEBUG: New stream, stream_id=1, media_type=0,
direction=3
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
get_all_properties_cb: Adding STUN server 93.93.128.223:3478
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: called (send_local:1 send_supported:0)
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 103: audio SPEEX clock:8000 channels:1
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 104: audio SPEEX clock:16000 channels:1
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 98: audio AMR clock:8000 channels:1
octet-align=1 crc=0 robust-sorting=0 interleaving=0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 96: audio SIREN clock:16000 channels:0
bitrate=16000
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 0: audio PCMU clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 8: audio PCMA clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 3: audio GSM clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 100: audio telephone-event clock:16000
channels:0 events=0-15
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 101: audio telephone-event clock:8000
channels:0 events=0-15
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec SPEEX [103]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec SPEEX [104]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec AMR [98]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec SIREN [96]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec PCMU [0]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec PCMA [8]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec GSM [3]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec telephone-event [100]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio) fs_codecs_to_tp:
adding codec telephone-event [101]
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: calling MediaStreamHandler::Ready
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
cb_fs_new_local_candidate: called
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
cb_fs_new_local_candidate: called
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_bus_message: Codecs changed
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: called (send_local:0 send_supported:0)
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 103: audio SPEEX clock:8000 channels:1
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 104: audio SPEEX clock:16000 channels:1
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 98: audio AMR clock:8000 channels:1
octet-align=1 crc=0 robust-sorting=0 interleaving=0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 96: audio SIREN clock:16000 channels:0
bitrate=16000
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 0: audio PCMU clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 8: audio PCMA clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 3: audio GSM clock:8000 channels:0
(empathy:2677): tp-fs-DEBUG: stream 1 0x8818bf0 (audio)
_tf_stream_try_sending_codecs: 100: audio telephone-event clock:16000
channels:0 events=0-15
(empathy:2677): tp-fs-DEBUG:

Re: [Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

Is that true for all contacts when using Jabber or just this one? Maybe it
would be good to put a notice in the call section of empathy?

Well I am now "friends" with echobot and can see the picture of the badgers.
I have tried calling it and i have tried having it call me with "!callme".
When I called it the "call window" does like before and just says
"Connecting" indefinetely (though I can see i picture of badgers now). When
I use !callme it says "Please wait" and then nothing happens.

/Hans

On Wed, Aug 18, 2010 at 1:41 PM, Omer Akram  wrote:

> to make test call you have to add echo bot as your contact. you cant
> make calls without adding *it* to your contact list.
>
> ** Changed in: empathy (Ubuntu)
>   Status: New => Incomplete
>
> --
> Empathy unable to call: e...@test.collabora.co.uk with either a gtalk
> account or a jabber.org acount. Empathy from
> https://launchpad.net/~telepathy/+archive/ppa
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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or a jabber.org acount. Empathy from 
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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Omer Akram]

to make test call you have to add echo bot as your contact. you cant
make calls without adding *it* to your contact list.

** Changed in: empathy (Ubuntu)
   Status: New => Incomplete

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or a jabber.org acount. Empathy from 
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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

** Changed in: empathy (Ubuntu)
   Status: Invalid => New

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Re: [Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Hans Harhoff Andersen]

Oh but the problem was there with the Ubuntu repository as well. I just
installed the other package because it was supposed to maybe solve the
problem.
I will promptly install the official version again.

On Wed, Aug 18, 2010 at 11:39 AM, Omer Akram  wrote:

> thanks for the bug report. but the version of empathy your using is not
> from Ubuntu repositories so we dont support that version. feel free to
> report any other bugs you may find.
>
> ** Changed in: empathy (Ubuntu)
>   Importance: Undecided => Low
>
> ** Changed in: empathy (Ubuntu)
>   Status: New => Invalid
>
> --
> Empathy unable to call: e...@test.collabora.co.uk with either a gtalk
> account or a jabber.org acount. Empathy from
> https://launchpad.net/~telepathy/+archive/ppa
> https://bugs.launchpad.net/bugs/619571
> You received this bug notification because you are a direct subscriber
> of the bug.
>

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or a jabber.org acount. Empathy from 
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[Bug 619571] Re: Empathy unable to call: e...@test.collabora.co.uk with either a gtalk account or a jabber.org acount. Empathy from https://launchpad.net/~telepathy/+archive/ppa

[Omer Akram]

thanks for the bug report. but the version of empathy your using is not
from Ubuntu repositories so we dont support that version. feel free to
report any other bugs you may find.

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Low

** Changed in: empathy (Ubuntu)
   Status: New => Invalid

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