I've recently purchased an ASUS model X551CA. This is quite recent and
becoming quite popular. I've got exactly the same issue: teh Elantech
Touchpad is correctly managed by the kernel and Ubuntu, but not seen
completely by Xorg. Teh consequence is that in System, Settings the tab
and items related to touchpad (e.g. dual finger scroll) aren't
available, and the touchpad is just seen as a PS2 Mouse. I've currently
a kernel higher than 3.0 installed, as I'm on Ubuntu 12.04LTS 64bit;
I've also tried the same with an Ubuntu 13.10 via pendrive and got the
same behavior. So I can EXCLUDE that the 13.xx resolves this issue.
I've already asked ASUS support for help, but i doubt that I'll get any
from them. I've tested with another PC the pendrive I then used on the
ASUS and it worked OK (pendrive is OK). I've checked the BIOS options on
the ASUS touchpad and I could DISABLE it OK (then not even a PS/2 mouse-
like device was detected, as expected), so I can exclude that the device
is disabled by BIOS.
I believe that users being on a Long Term Support release of UBUNTU
expect that a fundamental item that is part of that distribution works
fine and if not gets supported. Please let me know what I can do to
promote this and help on solution.
Thanks
Alessio
** Changed in: xserver-xorg-input-synaptics (Ubuntu)
Status: Incomplete = Confirmed
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu.
https://bugs.launchpad.net/bugs/1219708
Title:
Asus synaptics/elantech touchpad not detected during or after fresh
install
Status in “xserver-xorg-input-synaptics” package in Ubuntu:
Confirmed
Bug description:
Bug occurred during a fresh install of Ubuntu-13.04. Attempted to fix
by attempting another fresh install as well as reverting to the
previous 12.04 version and switching interfaces such as installing
Kubuntu. The mouse responds perfectly fine yet the touch pad is not
even detected. All Synaptics touch pad drivers are up to date and I
have attempted to uninstall and reinstall the drivers multiple times,
yet the touch pad will not respond.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xserver-xorg-input-synaptics 1.6.2-1ubuntu6
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
Date: Mon Sep 2 01:44:19 2013
InstallationDate: Installed on 2013-09-01 (0 days ago)
InstallationMedia: Kubuntu 13.04 Raring Ringtail - Release amd64 (20130424)
MarkForUpload: True
ProcEnviron:
LANGUAGE=
PATH=(custom, no user)
XDG_RUNTIME_DIR=set
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1219708/+subscriptions
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