[Desktop-packages] [Bug 1904744] Re: cups-browsed crashes when printing test page to remote printer
** Attachment added: "troubleshoot.txt" https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+attachment/5435680/+files/troubleshoot.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups-filters in Ubuntu. https://bugs.launchpad.net/bugs/1904744 Title: cups-browsed crashes when printing test page to remote printer Status in cups-filters package in Ubuntu: New Bug description: 1) lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 2) apt-cache policy cups-filters cups-filters: Installed: 1.27.4-1 Candidate: 1.27.4-1 Version table: *** 1.27.4-1 500 500 http://hk.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 3) I have several Ubuntu 20.04 LTS desktops configured to print to a CUPS print server with 4 printers. 3 of the printers work OK, the other one I can print a test page locally, I would expect sending a test page from one of the desktops would result in the test page printing. 4) but sending a test page from one of the desktops results in the client CUPS showing: Paused - "No destination host name supplied by cups-browsed for printer "Grassjewel", is cups-browsed running?" When I check on the desktop system: systemctl status cups-browsed cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: failed (Result: core-dump) since Wed 2020-11-18 21:31:48 HKT; 23min ago Process: 22293 ExecStart=/usr/sbin/cups-browsed (code=dumped, signal=SEGV) Main PID: 22293 (code=dumped, signal=SEGV) Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Main process exited, code=dumped, status=11/SEGV Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Failed with result 'core-dump'. Additional information: The 3 working printers are different manufacturer laser printers, on the network. The problem printer is an Epson dot-matrix printer connected to the CUPS server via a USB/Parallel converter. Log files and core dump attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904744] Re: cups-browsed crashes when printing test page to remote printer
** Attachment added: "core dump" https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+attachment/5435681/+files/coredump-cups-browsed_20201118 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups-filters in Ubuntu. https://bugs.launchpad.net/bugs/1904744 Title: cups-browsed crashes when printing test page to remote printer Status in cups-filters package in Ubuntu: New Bug description: 1) lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 2) apt-cache policy cups-filters cups-filters: Installed: 1.27.4-1 Candidate: 1.27.4-1 Version table: *** 1.27.4-1 500 500 http://hk.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 3) I have several Ubuntu 20.04 LTS desktops configured to print to a CUPS print server with 4 printers. 3 of the printers work OK, the other one I can print a test page locally, I would expect sending a test page from one of the desktops would result in the test page printing. 4) but sending a test page from one of the desktops results in the client CUPS showing: Paused - "No destination host name supplied by cups-browsed for printer "Grassjewel", is cups-browsed running?" When I check on the desktop system: systemctl status cups-browsed cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: failed (Result: core-dump) since Wed 2020-11-18 21:31:48 HKT; 23min ago Process: 22293 ExecStart=/usr/sbin/cups-browsed (code=dumped, signal=SEGV) Main PID: 22293 (code=dumped, signal=SEGV) Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Main process exited, code=dumped, status=11/SEGV Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Failed with result 'core-dump'. Additional information: The 3 working printers are different manufacturer laser printers, on the network. The problem printer is an Epson dot-matrix printer connected to the CUPS server via a USB/Parallel converter. Log files and core dump attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904744] Re: cups-browsed crashes when printing test page to remote printer
** Attachment added: "CUPS error_log" https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+attachment/5435679/+files/error_log_20201118_2131 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups-filters in Ubuntu. https://bugs.launchpad.net/bugs/1904744 Title: cups-browsed crashes when printing test page to remote printer Status in cups-filters package in Ubuntu: New Bug description: 1) lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 2) apt-cache policy cups-filters cups-filters: Installed: 1.27.4-1 Candidate: 1.27.4-1 Version table: *** 1.27.4-1 500 500 http://hk.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 3) I have several Ubuntu 20.04 LTS desktops configured to print to a CUPS print server with 4 printers. 3 of the printers work OK, the other one I can print a test page locally, I would expect sending a test page from one of the desktops would result in the test page printing. 4) but sending a test page from one of the desktops results in the client CUPS showing: Paused - "No destination host name supplied by cups-browsed for printer "Grassjewel", is cups-browsed running?" When I check on the desktop system: systemctl status cups-browsed cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: failed (Result: core-dump) since Wed 2020-11-18 21:31:48 HKT; 23min ago Process: 22293 ExecStart=/usr/sbin/cups-browsed (code=dumped, signal=SEGV) Main PID: 22293 (code=dumped, signal=SEGV) Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Main process exited, code=dumped, status=11/SEGV Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Failed with result 'core-dump'. Additional information: The 3 working printers are different manufacturer laser printers, on the network. The problem printer is an Epson dot-matrix printer connected to the CUPS server via a USB/Parallel converter. Log files and core dump attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904744] [NEW] cups-browsed crashes when printing test page to remote printer
Public bug reported: 1) lsb_release -rd Description:Ubuntu 20.04.1 LTS Release:20.04 2) apt-cache policy cups-filters cups-filters: Installed: 1.27.4-1 Candidate: 1.27.4-1 Version table: *** 1.27.4-1 500 500 http://hk.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 3) I have several Ubuntu 20.04 LTS desktops configured to print to a CUPS print server with 4 printers. 3 of the printers work OK, the other one I can print a test page locally, I would expect sending a test page from one of the desktops would result in the test page printing. 4) but sending a test page from one of the desktops results in the client CUPS showing: Paused - "No destination host name supplied by cups-browsed for printer "Grassjewel", is cups-browsed running?" When I check on the desktop system: systemctl status cups-browsed cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: failed (Result: core-dump) since Wed 2020-11-18 21:31:48 HKT; 23min ago Process: 22293 ExecStart=/usr/sbin/cups-browsed (code=dumped, signal=SEGV) Main PID: 22293 (code=dumped, signal=SEGV) Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Main process exited, code=dumped, status=11/SEGV Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Failed with result 'core-dump'. Additional information: The 3 working printers are different manufacturer laser printers, on the network. The problem printer is an Epson dot-matrix printer connected to the CUPS server via a USB/Parallel converter. Log files and core dump attached. ** Affects: cups-filters (Ubuntu) Importance: Undecided Status: New ** Attachment added: "cups-browsed log file" https://bugs.launchpad.net/bugs/1904744/+attachment/5435678/+files/cups-browsed_log_20201118_2131 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups-filters in Ubuntu. https://bugs.launchpad.net/bugs/1904744 Title: cups-browsed crashes when printing test page to remote printer Status in cups-filters package in Ubuntu: New Bug description: 1) lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 2) apt-cache policy cups-filters cups-filters: Installed: 1.27.4-1 Candidate: 1.27.4-1 Version table: *** 1.27.4-1 500 500 http://hk.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status 3) I have several Ubuntu 20.04 LTS desktops configured to print to a CUPS print server with 4 printers. 3 of the printers work OK, the other one I can print a test page locally, I would expect sending a test page from one of the desktops would result in the test page printing. 4) but sending a test page from one of the desktops results in the client CUPS showing: Paused - "No destination host name supplied by cups-browsed for printer "Grassjewel", is cups-browsed running?" When I check on the desktop system: systemctl status cups-browsed cups-browsed.service - Make remote CUPS printers available locally Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor preset: enabled) Active: failed (Result: core-dump) since Wed 2020-11-18 21:31:48 HKT; 23min ago Process: 22293 ExecStart=/usr/sbin/cups-browsed (code=dumped, signal=SEGV) Main PID: 22293 (code=dumped, signal=SEGV) Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Main process exited, code=dumped, status=11/SEGV Nov 18 21:31:48 Bobcat systemd[1]: cups-browsed.service: Failed with result 'core-dump'. Additional information: The 3 working printers are different manufacturer laser printers, on the network. The problem printer is an Epson dot-matrix printer connected to the CUPS server via a USB/Parallel converter. Log files and core dump attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1904744/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1832222] Re: using aakar font reboots printer
I re-tested in preparation for submitting the bug to Debian, and the problem has disappeared. Something has changed in the 10 months since my report, the package is still Version: 1.0-6ubuntu0.1, but plenty of other packages on the system have been updated. As there is no way of reproducing and investigating the root cause, I'm marking it as Invalid. ** Changed in: fonts-gujr-extra (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fonts-gujr-extra in Ubuntu. https://bugs.launchpad.net/bugs/183 Title: using aakar font reboots printer Status in fonts-gujr-extra package in Ubuntu: Invalid Bug description: A user accidentally selected the aakar font for one cell of a spreadsheet containing English text. Printing the spreadsheet resulted in the printer displaying: Rebooting... followed by Initializing The result was the same for both printers tried: Samsung SL-M3820ND and HP Colour LaserJet CM1017 The spreadsheet was exported to a PDF, printing the PDF caused the same printer reboot. Opening the PDF in Libre Office Draw and printing caused the same printer reboot. If the font was changed to Liberation Sans, the file could be printed. A minimal Libre Office spreadsheet with the problem is attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fonts-gujr-extra/+bug/183/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1832222] [NEW] using aakar font reboots printer
Public bug reported: A user accidentally selected the aakar font for one cell of a spreadsheet containing English text. Printing the spreadsheet resulted in the printer displaying: Rebooting... followed by Initializing The result was the same for both printers tried: Samsung SL-M3820ND and HP Colour LaserJet CM1017 The spreadsheet was exported to a PDF, printing the PDF caused the same printer reboot. Opening the PDF in Libre Office Draw and printing caused the same printer reboot. If the font was changed to Liberation Sans, the file could be printed. A minimal Libre Office spreadsheet with the problem is attached. ** Affects: fonts-gujr-extra (Ubuntu) Importance: Undecided Status: New ** Attachment added: "spreadsheet with font problem" https://bugs.launchpad.net/bugs/183/+attachment/5269913/+files/aakar_problem.ods -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fonts-gujr-extra in Ubuntu. https://bugs.launchpad.net/bugs/183 Title: using aakar font reboots printer Status in fonts-gujr-extra package in Ubuntu: New Bug description: A user accidentally selected the aakar font for one cell of a spreadsheet containing English text. Printing the spreadsheet resulted in the printer displaying: Rebooting... followed by Initializing The result was the same for both printers tried: Samsung SL-M3820ND and HP Colour LaserJet CM1017 The spreadsheet was exported to a PDF, printing the PDF caused the same printer reboot. Opening the PDF in Libre Office Draw and printing caused the same printer reboot. If the font was changed to Liberation Sans, the file could be printed. A minimal Libre Office spreadsheet with the problem is attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/fonts-gujr-extra/+bug/183/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
