[Desktop-packages] [Bug 1553628] Re: Non-free code in ErnieFilter (license only grants rights for use with HP products)
** Changed in: hplip Assignee: (unassigned) => Gaurav Sood (gaurav-sood) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1553628 Title: Non-free code in ErnieFilter (license only grants rights for use with HP products) Status in HPLIP: New Status in hplip package in Ubuntu: Fix Released Status in hplip package in Debian: Fix Released Status in hplip package in Fedora: Unknown Bug description: The headers of ErnieFilter.cpp and .h say: //This software is licensed solely for use with HP products. Redistribution //and use with HP products in source and binary forms, with or without //modification, are permitted provided that the following conditions are met: As such, the code is non-free because I cannot safely redistribute it. Could that be changed to a normal 3-clause BSD license like the other files? To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1553628/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1595566] Re: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m)
Can you run the command "hp-check" on the terminal and provide us the output here -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1595566 Title: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m) Status in hplip package in Ubuntu: New Bug description: Hi. According to http://hplipopensource.com/hplip- web/models/officejet/hp_officejet_pro_8740.html HP 8740 should be supported with HPLIP 3.16.5. I've installed HPLIP 3.16.5 from Yaketty in Xenial by recompiling it to build a native package with native Xenial dependencies. I've installed the following resulting packages: hplip, hplip-data, hplip-gui, libhpmud0, libsane-hpaio, printer- driver-hpcups, printer-driver-postscript-hp. However, lpinfo -m doesn't list HP 8740: $ lpinfo -m | grep 8740 gutenprint.5.2://bjc-PIXMA-iP8740/expert Canon PIXMA iP8740 - CUPS+Gutenprint v5.2.11 foomatic:Canon-PIXMA-iP8740-gutenprint-ijs-simplified.5.2.ppd Canon PIXMA-iP8740 Foomatic/gutenprint-ijs-simplified.5.2 foomatic:Canon-PIXMA-iP8740-gutenprint-ijs.5.2.ppd Canon PIXMA-iP8740 Foomatic/gutenprint-ijs.5.2 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: hplip (not installed) ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic i686 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 CupsErrorLog: CurrentDesktop: KDE Date: Thu Jun 23 17:03:01 2016 InstallationDate: Installed on 2016-04-26 (58 days ago) InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: VMware, Inc. VMware Virtual Platform Papersize: a4 PpdFiles: VMware_Virtual_Printer: Generic PostScript Printer Foomatic/Postscript (recommended) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=c483951c-bc3a-4801-9797-c40b89d25faa ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/02/2015 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: 6.00 dmi.board.name: 440BX Desktop Reference Platform dmi.board.vendor: Intel Corporation dmi.board.version: None dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 1 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A: dmi.product.name: VMware Virtual Platform dmi.product.version: None dmi.sys.vendor: VMware, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1595566/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1595566] Re: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m)
Also you can run "hp-doctor" on the terminal to further troubleshoot the issue. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1595566 Title: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m) Status in hplip package in Ubuntu: New Bug description: Hi. According to http://hplipopensource.com/hplip- web/models/officejet/hp_officejet_pro_8740.html HP 8740 should be supported with HPLIP 3.16.5. I've installed HPLIP 3.16.5 from Yaketty in Xenial by recompiling it to build a native package with native Xenial dependencies. I've installed the following resulting packages: hplip, hplip-data, hplip-gui, libhpmud0, libsane-hpaio, printer- driver-hpcups, printer-driver-postscript-hp. However, lpinfo -m doesn't list HP 8740: $ lpinfo -m | grep 8740 gutenprint.5.2://bjc-PIXMA-iP8740/expert Canon PIXMA iP8740 - CUPS+Gutenprint v5.2.11 foomatic:Canon-PIXMA-iP8740-gutenprint-ijs-simplified.5.2.ppd Canon PIXMA-iP8740 Foomatic/gutenprint-ijs-simplified.5.2 foomatic:Canon-PIXMA-iP8740-gutenprint-ijs.5.2.ppd Canon PIXMA-iP8740 Foomatic/gutenprint-ijs.5.2 ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: hplip (not installed) ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic i686 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 CupsErrorLog: CurrentDesktop: KDE Date: Thu Jun 23 17:03:01 2016 InstallationDate: Installed on 2016-04-26 (58 days ago) InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release i386 (20160420.1) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 003: ID 0e0f:0002 VMware, Inc. Virtual USB Hub Bus 002 Device 002: ID 0e0f:0003 VMware, Inc. Virtual Mouse Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: VMware, Inc. VMware Virtual Platform Papersize: a4 PpdFiles: VMware_Virtual_Printer: Generic PostScript Printer Foomatic/Postscript (recommended) ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=c483951c-bc3a-4801-9797-c40b89d25faa ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/02/2015 dmi.bios.vendor: Phoenix Technologies LTD dmi.bios.version: 6.00 dmi.board.name: 440BX Desktop Reference Platform dmi.board.vendor: Intel Corporation dmi.board.version: None dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 1 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd07/02/2015:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A: dmi.product.name: VMware Virtual Platform dmi.product.version: None dmi.sys.vendor: VMware, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1595566/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1323040] Re: 14.04 not supported
Hi Christopher We need to look into the file "/var/log/syslog" to help you out. Fax works on 15.10. Clear the "/var/log/syslog" and try sending fax. THen attach the the output of syslog here -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1323040 Title: 14.04 not supported Status in HPLIP: New Status in hplip package in Ubuntu: Confirmed Bug description: Ever since upgrading to Trusty, I cannot attach files to fax with hp- fax. I downloaded the diagnostic tool and it seems 14.04 isn't supported. This is a pretty big deal for a LTS release. I may not need to fax very often, but I don't much like printing a document and faxing in manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: hplip 3.14.3-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 CupsErrorLog: W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision W [25/May/2014:13:07:42 -0400] DNS-SD registration of "Automatically setup by HPLIP @ christopher-IdeaPad-Z565-Main" failed: Local name collision CurrentDesktop: Unity Date: Sun May 25 13:11:50 2014 InstallationDate: Installed on 2013-04-10 (409 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for CLP-500: usb://Samsung/CLP-500?serial=2U61B1BX603212J. device for Officejet_4500_G510g-m: hp:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ device for Officejet_4500_G510g-m_fax: hpfax:/usb/Officejet_4500_G510g-m?serial=CN0A6F207P05CQ MachineType: LENOVO 4311 Papersize: letter PpdFiles: Officejet_4500_G510g-m_fax: HP Fax hpcups CLP-500: Samsung CLP-500, 2.0.0 Officejet_4500_G510g-m: HP Officejet 4500 g510g-m, hpcups 3.14.3 ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6f183dc9-9025-4214-9c39-d514db59f494 ro quiet splash SourcePackage: hplip UpgradeStatus: Upgraded to trusty on 2014-03-06 (80 days ago) dmi.bios.date: 09/07/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 36CN19WW(V2.05) dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Guam dmi.board.vendor: LENOVO dmi.board.version: Base Board Version dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnLENOVO:bvr36CN19WW(V2.05):bd09/07/2010:svnLENOVO:pn4311:pvrIdeaPadZ565:rvnLENOVO:rnGuam:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: 4311 dmi.product.version: IdeaPad Z565 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1323040/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1530656] Re: printing will fail with python3.5 set as default
If we change the softlink to point to another python version, we need to reinstall hplip. Did you do that? Try resinstalling HPLIP and check if things work. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1530656 Title: printing will fail with python3.5 set as default Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: Setting Python 3.5 as the default for python3 breaks printing over HPlib. Steps to reproduce: sudo -s cd /usr/bin rm python3 ln -s python3.5 python3 ... print something using a hplip enabled printer -> printer stopped rm python3 ln -s python3.4 python3 # this was the default setting after installation ... printing resumes I also observed a crash in the HPLip libraries which indicated the cause being in the hplip package. (this was not reproducable though) ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: hplip 3.15.7-0ubuntu4 ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6 Uname: Linux 4.2.0-22-generic x86_64 NonfreeKernelModules: nvidia wl ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CurrentDesktop: Unity Date: Sun Jan 3 15:30:56 2016 InstallationDate: Installed on 2013-05-17 (960 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424) Lpstat: device for HP-Color-LaserJet-CP2025dn: hp:/net/HP_Color_LaserJet_CP2025dn?ip=10.1.0.20 MachineType: Apple Inc. MacBookPro10,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-CP2025dn.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-CP2025dn.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=3679e976-6405-4981-aa99-8c79d15e6aa3 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to wily on 2015-10-23 (72 days ago) dmi.bios.date: 12/21/2012 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP101.88Z.00EE.B03.1212211437 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-C3EC7CD22292981F dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro10,1 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-C3EC7CD22292981F dmi.modalias: dmi:bvnAppleInc.:bvrMBP101.88Z.00EE.B03.1212211437:bd12/21/2012:svnAppleInc.:pnMacBookPro10,1:pvr1.0:rvnAppleInc.:rnMac-C3EC7CD22292981F:rvrMacBookPro10,1:cvnAppleInc.:ct10:cvrMac-C3EC7CD22292981F: dmi.product.name: MacBookPro10,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1530656/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1530656] Re: printing will fail with python3.5 set as default
Thanks for reporting issue. We will look into this matter. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1530656 Title: printing will fail with python3.5 set as default Status in HPLIP: New Status in hplip package in Ubuntu: New Bug description: Setting Python 3.5 as the default for python3 breaks printing over HPlib. Steps to reproduce: sudo -s cd /usr/bin rm python3 ln -s python3.5 python3 ... print something using a hplip enabled printer -> printer stopped rm python3 ln -s python3.4 python3 # this was the default setting after installation ... printing resumes I also observed a crash in the HPLip libraries which indicated the cause being in the hplip package. (this was not reproducable though) ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: hplip 3.15.7-0ubuntu4 ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6 Uname: Linux 4.2.0-22-generic x86_64 NonfreeKernelModules: nvidia wl ApportVersion: 2.19.1-0ubuntu5 Architecture: amd64 CurrentDesktop: Unity Date: Sun Jan 3 15:30:56 2016 InstallationDate: Installed on 2013-05-17 (960 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64+mac (20130424) Lpstat: device for HP-Color-LaserJet-CP2025dn: hp:/net/HP_Color_LaserJet_CP2025dn?ip=10.1.0.20 MachineType: Apple Inc. MacBookPro10,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP-Color-LaserJet-CP2025dn.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP-Color-LaserJet-CP2025dn.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic root=UUID=3679e976-6405-4981-aa99-8c79d15e6aa3 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to wily on 2015-10-23 (72 days ago) dmi.bios.date: 12/21/2012 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP101.88Z.00EE.B03.1212211437 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-C3EC7CD22292981F dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro10,1 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-C3EC7CD22292981F dmi.modalias: dmi:bvnAppleInc.:bvrMBP101.88Z.00EE.B03.1212211437:bd12/21/2012:svnAppleInc.:pnMacBookPro10,1:pvr1.0:rvnAppleInc.:rnMac-C3EC7CD22292981F:rvrMacBookPro10,1:cvnAppleInc.:ct10:cvrMac-C3EC7CD22292981F: dmi.product.name: MacBookPro10,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1530656/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1425812] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext
** Changed in: hplip Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1425812 Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext Status in HP Linux Imaging and Printing: Fix Released Status in hplip package in Ubuntu: Fix Released Bug description: connected usb lasercolorprinter and crash report startet up. printer function well also printer output! ProblemType: Crash DistroRelease: Ubuntu 15.04 Package: hplip-data 3.15.2-0ubuntu2 ProcVersionSignature: Ubuntu 3.18.0-14.15-generic 3.18.7 Uname: Linux 3.18.0-14-generic x86_64 ApportVersion: 2.16.1-0ubuntu2 Architecture: amd64 Date: Thu Feb 26 07:01:19 2015 ExecutablePath: /usr/share/hplip/config_usb_printer.py InstallationDate: Installed on 2014-12-15 (72 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) InterpreterPath: /usr/bin/python2.7 Lpstat: device for Hewlett-Packard-hp-color-LaserJet-2550-series: usb://HP/color%20LaserJet%202550%20series?serial=00CNHHB25347 MachineType: Acer Aspire E1-572 PackageArchitecture: all Papersize: a4 PpdFiles: Hewlett-Packard-hp-color-LaserJet-2550-series: HP Color LaserJet 2550 Series Postscript (recommended) ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:002 ProcEnviron: ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.18.0-14-generic root=UUID=0d5a5183-1272-4365-8413-bcfc4f7554ec ro rootflags=sync quiet splash vt.handoff=7 PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:002'] SourcePackage: hplip Title: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext UpgradeStatus: Upgraded to vivid on 2015-02-23 (2 days ago) UserGroups: dmi.bios.date: 09/02/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V2.17 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: EA50_HW dmi.board.vendor: Acer dmi.board.version: V2.17 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.17:bd09/02/2014:svnAcer:pnAspireE1-572:pvrV2.17:rvnAcer:rnEA50_HW:rvrV2.17:cvnAcer:ct10:cvrChassisVersion: dmi.product.name: Aspire E1-572 dmi.product.version: V2.17 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1425812/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1388180] Re: hp-sendfax complains about Pre-2.0 version of Reportlab
** Changed in: hplip Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1388180 Title: hp-sendfax complains about Pre-2.0 version of Reportlab Status in HP Linux Imaging and Printing: Fix Committed Status in One Hundred Papercuts: Triaged Status in hplip package in Ubuntu: Triaged Status in hplip package in Debian: New Bug description: When I run hp-sendfax, I receive the following messages in /var/log/syslog, incorrectly complaining about the version of Reportlab being Pre-2.0. Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Pre-2.0 vers ion of Reportlab installed. Fax coverpages disabled. Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Please install version 2.0+ of Reportlab for coverpage support. However, python-reportlab is version 3.1.8-3, which is post-2.0. ii python-reportlab 3.1.8-3all ReportLab library to create PDF documents using Python ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: hplip-gui 3.14.6-1ubuntu1 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Fri Oct 31 09:48:59 2014 InstallationDate: Installed on 2013-06-02 (515 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) Lpstat: device for HGST-kitchen: hp:/net/HP_Color_LaserJet_CM6040_MFP?ip=10.91.9.245 device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.3.129 device for HP-Officejet-6500-E709n: hp:/net/Officejet_6500_E709n?ip=192.168.3.129 device for Photosmart-7520-series: ipps://Rebeccas-MacBook-Air.local:631/printers/Photosmart_7520_series MachineType: ASUSTeK Computer Inc. U30Jc PackageArchitecture: all Papersize: letter PpdFiles: HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.14.6 HGST-kitchen: HP Color LaserJet CM6040 MFP Postscript (recommended) HP-Fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to utopic on 2014-10-27 (3 days ago) dmi.bios.date: 01/24/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U30Jc.217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: U30Jc dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU30Jc.217:bd01/24/2011:svnASUSTeKComputerInc.:pnU30Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU30Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: U30Jc dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1388180/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1388180] Re: hp-sendfax complains about Pre-2.0 version of Reportlab
** Changed in: hplip Status: New => In Progress -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1388180 Title: hp-sendfax complains about Pre-2.0 version of Reportlab Status in HP Linux Imaging and Printing: In Progress Status in hplip package in Ubuntu: Confirmed Status in hplip package in Debian: New Bug description: When I run hp-sendfax, I receive the following messages in /var/log/syslog, incorrectly complaining about the version of Reportlab being Pre-2.0. Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Pre-2.0 vers ion of Reportlab installed. Fax coverpages disabled. Oct 31 07:34:41 nereocystis hp-sendfax: hp-sendfax[18920]: warning: Please install version 2.0+ of Reportlab for coverpage support. However, python-reportlab is version 3.1.8-3, which is post-2.0. ii python-reportlab 3.1.8-3all ReportLab library to create PDF documents using Python ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: hplip-gui 3.14.6-1ubuntu1 ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 Uname: Linux 3.16.0-24-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Fri Oct 31 09:48:59 2014 InstallationDate: Installed on 2013-06-02 (515 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) Lpstat: device for HGST-kitchen: hp:/net/HP_Color_LaserJet_CM6040_MFP?ip=10.91.9.245 device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.3.129 device for HP-Officejet-6500-E709n: hp:/net/Officejet_6500_E709n?ip=192.168.3.129 device for Photosmart-7520-series: ipps://Rebeccas-MacBook-Air.local:631/printers/Photosmart_7520_series MachineType: ASUSTeK Computer Inc. U30Jc PackageArchitecture: all Papersize: letter PpdFiles: HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.14.6 HGST-kitchen: HP Color LaserJet CM6040 MFP Postscript (recommended) HP-Fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-24-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to utopic on 2014-10-27 (3 days ago) dmi.bios.date: 01/24/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: U30Jc.217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: U30Jc dmi.board.vendor: ASUSTeK Computer Inc. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK Computer Inc. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU30Jc.217:bd01/24/2011:svnASUSTeKComputerInc.:pnU30Jc:pvr1.0:rvnASUSTeKComputerInc.:rnU30Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0: dmi.product.name: U30Jc dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK Computer Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1388180/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1007226] Re: toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock()
We will look into this. Meanwhile Does it happen on hplip installed from the run file on hp site too. Or the problem is persistent only with distro customized hplip-gui/hplip-data packages. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1007226 Title: toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock() Status in HP Linux Imaging and Printing: New Status in hplip package in Ubuntu: Confirmed Bug description: Crashed trying to start hp-toolbox: $ hp-toolbox HP Linux Imaging and Printing System (ver. 3.12.2) HP Device Manager ver. 15.0 Copyright (c) 2001-9 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. HP Linux Imaging and Printing System (ver. 3.12.2) System Tray Status Service ver. 2.0 Copyright (c) 2001-9 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: Unable to open /home/kitterma/.hplip/hp-systray.lock lock file. warning: Unable to connect to dbus. Is hp-systray running? error: dBus initialization error. Exiting. Segmentation fault (core dumped) ProblemType: Crash DistroRelease: Ubuntu 12.04 Package: hplip-data 3.12.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16 Uname: Linux 3.2.0-24-generic-pae i686 ApportVersion: 2.0.1-0ubuntu8 Architecture: i386 Date: Thu May 31 20:51:42 2012 EcryptfsInUse: Yes ExecutablePath: /usr/share/hplip/toolbox.py InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Beta i386 (20110330) InterpreterPath: /usr/bin/python2.7 Lpstat: device for hp_LaserJet_3380: hp:/net/hp_LaserJet_3380?ip=192.168.111.100 device for hp_LaserJet_3380_fax: hpfax:/net/hp_LaserJet_3380?ip=192.168.111.100 device for Officejet_Pro_8500_A909g: hp:/net/Officejet_Pro_8500_A909g?zc=HP2741FA device for Officejet_Pro_8500_A909g_fax: hpfax:/net/Officejet_Pro_8500_A909g?zc=HP2741FA MachineType: Dell Inc. Latitude E6320 PackageArchitecture: all Papersize: letter PpdFiles: Officejet_Pro_8500_A909g: HP Officejet Pro 8500 a909g, hpcups 3.11.7 hp_LaserJet_3380_fax: HP Fax hpcups hp_LaserJet_3380: HP LaserJet 3380 Postscript (recommended) Officejet_Pro_8500_A909g_fax: HP Fax hpcups ProcCmdline: /usr/bin/python /usr/bin/hp-toolbox ProcEnviron: SHELL=/bin/bash TERM=xterm LANG=en_US.UTF-8 LANGUAGE= ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=10b6d215-8885-4d35-bd14-ad581ad031b0 ro quiet splash vt.handoff=7 SegvAnalysis: Segfault happened at: 0xb69468a5:mov0x18(%esi),%eax PC (0xb69468a5) ok source "0x18(%esi)" (0x0033007d) not located in a known VMA region (needed readable region)! destination "%eax" ok SegvReason: reading unknown VMA Signal: 11 SourcePackage: hplip StacktraceTop: ?? () from /lib/i386-linux-gnu/libdbus-1.so.3 ?? () from /lib/i386-linux-gnu/libdbus-1.so.3 dbus_connection_dispatch () from /lib/i386-linux-gnu/libdbus-1.so.3 ?? () from /usr/lib/python2.7/dist-packages/dbus/mainloop/qt.so ?? () from /usr/lib/python2.7/dist-packages/dbus/mainloop/qt.so Title: toolbox.py crashed with SIGSEGV in dbus_connection_dispatch() UpgradeStatus: Upgraded to precise on 2012-04-09 (52 days ago) UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare syslog wireshark dmi.bios.date: 03/02/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A01 dmi.board.name: 0GJF11 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/02/2011:svnDellInc.:pnLatitudeE6320:pvr01:rvnDellInc.:rn0GJF11:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Latitude E6320 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1007226/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1290153] Re: HPLaserjet1102w wifi unable locate turnon
>From the "hp-wificonfig" output It looks like there is some problem in device uri parsing. To help us resolve the issue can you delete all the existing queues and run "hp-wificonfig -g" on your terminal and provide us the output of this command -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1290153 Title: HPLaserjet1102w wifi unable locate turnon Status in HP Linux Imaging and Printing: New Status in hplip package in Ubuntu: New Bug description: I have the latest HPLIP proprietory tools and am "locate wireless hardware on the device " unable to locate wireless hardware on device" and so "unable to turn on wireless adaptor " Device seems to be found but that is where it stops. screenshots attached ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: hplip 3.13.9-1ubuntu0.1 ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4 Uname: Linux 3.11.0-18-generic i686 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: i386 CupsErrorLog: Date: Sun Mar 9 16:52:23 2014 InstallationDate: Installed on 2014-02-16 (21 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2) Lpstat: device for HP_LaserJet_Professional_P1102w: hp:/usb/HP_LaserJet_Professional_P1102w?serial=0Q93422TPR1a MachineType: Dell Inc. Inspiron 9300 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=d84f067c-19fd-4c34-9442-f95d63e6d6b9 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to saucy on 2014-02-16 (21 days ago) dmi.bios.date: 06/21/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0C5668 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA04:bd06/21/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 9300 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1290153/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
