Reproducible via the CLI too ``` fwupdmgr update Downloading 21.00 for XPS13 9360 Thunderbolt Controller... Fetching firmware https://fwupd.org/downloads/eac3961ba9bd466f6e34d9276c27d524395d7c3c-NN1TN_NVM21.00.cab Downloading… [****************************************] Updating 21.00 on XPS13 9360 Thunderbolt Controller... Decompressing… [- ] could not find thunderbolt device at /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/0000:02:00.0/0000:03:00.0/domain0/0-0
``` -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1741632 Title: FW update error: could not find thunderbolt device Status in gnome-software package in Ubuntu: Confirmed Bug description: When trying to install a firmware update, I get this error: Failed to update "Thunderbolt NVM from Xps Notebook 9360" could not find the thunderbolt device at /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00/0000:02:00/0000:03:00/domain0/0-0 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-software 3.26.1-0ubuntu2.17.10.1 ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13 Uname: Linux 4.13.0-21-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Jan 6 14:29:27 2018 InstallationDate: Installed on 2018-01-05 (0 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) InstalledPlugins: gnome-software-plugin-flatpak N/A gnome-software-plugin-limba N/A gnome-software-plugin-snap 3.26.1-0ubuntu2.17.10.1 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=sv_SE.UTF-8 SHELL=/bin/bash SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1741632/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
