[Desktop-packages] [Bug 2045754] [NEW] Graphics card driver crash
Public bug reported:
I was just browsing the web when the bottom half of the display became black,
the cursor froze, and everything started flickering.
I think eventually KDE crashed and some terminal messages were shown.
I Ctrl+alt+f3 to a terminal and shut down from there.
The terminal was glitchy with random artifacts but visible.
After reboot everything is working again for now.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Wed Dec 6 12:03:24 2023
DistUpgraded: 2023-11-06 09:55:34,023 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation DG2 [Arc A770] [8086:56a0] (rev 08) (prog-if 00 [VGA
controller])
Subsystem: Intel Corporation DG2 [Arc A770] [8086:1020]
InstallationDate: Installed on 2022-10-30 (402 days ago)
InstallationMedia: Lubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221017.1)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-14-generic
root=UUID=bcf965e4-1a60-42fe-8033-214524d1908b ro quiet
cryptdevice=UUID=66cc3c7b-e0bd-4535-b634-d56226dd88f1:luks-66cc3c7b-e0bd-4535-b634-d56226dd88f1
root=/dev/mapper/luks-66cc3c7b-e0bd-4535-b634-d56226dd88f1 splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to mantic on 2023-11-06 (30 days ago)
dmi.bios.date: 05/18/2023
dmi.bios.release: 16.18
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1618
dmi.board.asset.tag: Default string
dmi.board.name: TUF GAMING X670E-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1618:bd05/18/2023:br16.18:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGX670E-PLUS:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze kubuntu mantic ubuntu wayland-session
** Attachment added: "dmesg log of the crash"
https://bugs.launchpad.net/bugs/2045754/+attachment/5726688/+files/dmesg-gpu-txt
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2045754
Title:
Graphics card driver crash
Status in xorg package in Ubuntu:
New
Bug description:
I was just browsing the web when the bottom half of the display became black,
the cursor froze, and everything started flickering.
I think eventually KDE crashed and some terminal messages were shown.
I Ctrl+alt+f3 to a terminal and shut down from there.
The terminal was glitchy with random artifacts but visible.
After reboot everything is working again for now.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Wed Dec 6 12:03:24 2023
DistUpgraded: 2023-11-06 09:55:34,023 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: This is the first time
GraphicsCard:
Intel Corporation DG2 [Arc A770] [8086:56a0] (rev 08) (prog-if 00 [VGA
controller])
Subsystem: Intel Corporation DG2 [Arc A770] [8086:1020]
InstallationDate: Installed on 2022-10-30 (402 days ago)
InstallationMedia:
[Desktop-packages] [Bug 1996900] [NEW] display flashes
Public bug reported: During normal usage the display sometimes flashes black. In particular some websites cause intense flickering with several black frames per second. This actually seems to happen in both Wayland and xorg sessions and flashes the entire screen, so it seems more like a driver bug but I'm not sure where to file that. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: KDE Date: Thu Nov 17 14:00:15 2022 DistUpgraded: Fresh install DistroCodename: kinetic DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Raphael [1002:164e] (rev c1) (prog-if 00 [VGA controller]) Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Raphael [1002:164e] InstallationDate: Installed on 2022-10-30 (18 days ago) InstallationMedia: Lubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221017.1) MachineType: ASUS System Product Name ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=bcf965e4-1a60-42fe-8033-214524d1908b ro quiet cryptdevice=UUID=66cc3c7b-e0bd-4535-b634-d56226dd88f1:luks-66cc3c7b-e0bd-4535-b634-d56226dd88f1 root=/dev/mapper/luks-66cc3c7b-e0bd-4535-b634-d56226dd88f1 splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2022 dmi.bios.release: 6.3 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0603 dmi.board.asset.tag: Default string dmi.board.name: TUF GAMING X670E-PLUS dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0603:bd09/08/2022:br6.3:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGX670E-PLUS:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.113-2 version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.1-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug corruption kinetic kubuntu ubuntu wayland-session -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1996900 Title: display flashes Status in xorg package in Ubuntu: New Bug description: During normal usage the display sometimes flashes black. In particular some websites cause intense flickering with several black frames per second. This actually seems to happen in both Wayland and xorg sessions and flashes the entire screen, so it seems more like a driver bug but I'm not sure where to file that. ProblemType: Bug DistroRelease: Ubuntu 22.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7 Uname: Linux 5.19.0-23-generic x86_64 ApportVersion: 2.23.1-0ubuntu3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: KDE Date: Thu Nov 17 14:00:15 2022 DistUpgraded: Fresh install DistroCodename: kinetic DistroVariant: ubuntu ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Raphael [1002:164e] (rev c1) (prog-if 00 [VGA controller]) Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Raphael [1002:164e] InstallationDate: Installed on 2022-10-30 (18 days ago) InstallationMedia: Lubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221017.1) MachineType: ASUS System Product Name ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-23-generic root=UUID=bcf965e4-1a60-42fe-8033-214524d1908b ro quiet cryptdevice=UUID=66cc3c7b-e0bd-4535-b634-d56226dd88f1:luks-66cc3c7b-e0bd-4535-b634-d56226dd88f1 root=/dev/mapper/luks-66cc3c7b-e0bd-4535-b634-d56226dd88f1 splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install)
[Desktop-packages] [Bug 1775126] Re: Short freezes in Wayland session
After disabling the HDMI sound card, I only get this line, accompanied by a short freeze. [ 323.836831] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM Any idea how to go about debugging this? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1775126 Title: System keeps briefly freezing with kernel errors "snd_hda_intel :01:00.1: Disabling via vga_switcheroo" and "snd_hda_intel :01:00.1: Cannot lock devices!" Status in linux package in Ubuntu: Incomplete Status in linux package in Fedora: Unknown Bug description: When using Wayland, I observe sub-second freezes a couple of times per minute. It just freezes the mouse and everything for a split second, and continues as if nothing happened. When using Xorg, everything runs smoothly. (hence I did not pick Xorg in ubuntu-bug) I suspect this is a GPU issue. My laptop has a hybrid GPU, and dmesg is filled with vga_switcheroo messages [ 2640.943598] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 2641.243870] snd_hda_intel :01:00.1: Cannot lock devices! [ 2641.260536] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 2658.996392] snd_hda_intel :01:00.1: Enabling via vga_switcheroo I tried to manually switch to the dedicated graphics card, and that completely froze my session. Now I can't even log in using Wayland anymore, as it straight up crashes and goes back to the login screen. Xorg is still fine... Now there are other weird messages such as [ 2777.002437] nouveau :01:00.0: gr: DATA_ERROR 009c [] ch 8 [001f998000 systemd-logind[855]] subc 0 class 9297 mthd 0d78 data 0004 [ 2889.648718] snd_hda_codec_hdmi hdaudioC1D0: out of range cmd 0:5:707: And I suppose these are from the crash that I caused myself (not sure if related to the short freezes) [ 2551.513519] gnome-shell[5179]: segfault at 128 ip 7f409effeab0 sp 7ffcf4af1148 error 4 in libmutter-clutter-2.so[7f409efba000+161000] [ 2570.239129] Chrome_~dThread[6018]: segfault at 0 ip 7ff90a3494cd sp 7ff9086c9b00 error 6 in libxul.so[7ff90958f000+6111000] [ 2628.443468] gnome-shell[6348]: segfault at 0 ip 7f6349eb6c90 sp 7ffe5acd8bc8 error 4 in libgbm.so.1.0.0[7f6349eb4000+c000] [ 2777.424194] gnome-shell[6913]: segfault at 0 ip 7ff1e8550c90 sp 7ffe6cddb228 error 4 in libgbm.so.1.0.0[7ff1e854e000+c000] ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.1-0ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Jun 5 08:14:17 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'command-history' redacted by apport b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2018-04-27 (38 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1775126/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1775126] Re: Short freezes in Wayland session
*** This bug is a duplicate of bug 1690719 *** https://bugs.launchpad.net/bugs/1690719 It seems this bug is actually related to this one: https://bugzilla.redhat.com/show_bug.cgi?id=1564908 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1775126 Title: Short freezes in Wayland session Status in gnome-shell package in Ubuntu: New Bug description: When using Wayland, I observe sub-second freezes a couple of times per minute. It just freezes the mouse and everything for a split second, and continues as if nothing happened. When using Xorg, everything runs smoothly. (hence I did not pick Xorg in ubuntu-bug) I suspect this is a GPU issue. My laptop has a hybrid GPU, and dmesg is filled with vga_switcheroo messages [ 2640.943598] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 2641.243870] snd_hda_intel :01:00.1: Cannot lock devices! [ 2641.260536] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 2658.996392] snd_hda_intel :01:00.1: Enabling via vga_switcheroo I tried to manually switch to the dedicated graphics card, and that completely froze my session. Now I can't even log in using Wayland anymore, as it straight up crashes and goes back to the login screen. Xorg is still fine... Now there are other weird messages such as [ 2777.002437] nouveau :01:00.0: gr: DATA_ERROR 009c [] ch 8 [001f998000 systemd-logind[855]] subc 0 class 9297 mthd 0d78 data 0004 [ 2889.648718] snd_hda_codec_hdmi hdaudioC1D0: out of range cmd 0:5:707: And I suppose these are from the crash that I caused myself (not sure if related to the short freezes) [ 2551.513519] gnome-shell[5179]: segfault at 128 ip 7f409effeab0 sp 7ffcf4af1148 error 4 in libmutter-clutter-2.so[7f409efba000+161000] [ 2570.239129] Chrome_~dThread[6018]: segfault at 0 ip 7ff90a3494cd sp 7ff9086c9b00 error 6 in libxul.so[7ff90958f000+6111000] [ 2628.443468] gnome-shell[6348]: segfault at 0 ip 7f6349eb6c90 sp 7ffe5acd8bc8 error 4 in libgbm.so.1.0.0[7f6349eb4000+c000] [ 2777.424194] gnome-shell[6913]: segfault at 0 ip 7ff1e8550c90 sp 7ffe6cddb228 error 4 in libgbm.so.1.0.0[7ff1e854e000+c000] ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.1-0ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Jun 5 08:14:17 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'command-history' redacted by apport b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2018-04-27 (38 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1775126/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1775126] Re: Short freezes in Wayland session
*** This bug is a duplicate of bug 1690719 *** https://bugs.launchpad.net/bugs/1690719 Thank you. I do think this is a different issue though. After all my messing around I now have the same freeze in an Xorg session occasionally, with dmesg displaying the following at the exact time of the freeze. [ 6129.055500] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 6129.356301] snd_hda_intel :01:00.1: Cannot lock devices! [ 6129.367439] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 6131.624451] snd_hda_intel :01:00.1: Enabling via vga_switcheroo [ 6136.991846] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 6137.292773] snd_hda_intel :01:00.1: Cannot lock devices! [ 6137.308345] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 6139.433018] snd_hda_intel :01:00.1: Enabling via vga_switcheroo So while it initially manifested in Wayland, I believe it relates to the GPU switching. Probably the title/component needs to be changed. ** Bug watch added: Red Hat Bugzilla #1564908 https://bugzilla.redhat.com/show_bug.cgi?id=1564908 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1775126 Title: Short freezes in Wayland session Status in gnome-shell package in Ubuntu: New Bug description: When using Wayland, I observe sub-second freezes a couple of times per minute. It just freezes the mouse and everything for a split second, and continues as if nothing happened. When using Xorg, everything runs smoothly. (hence I did not pick Xorg in ubuntu-bug) I suspect this is a GPU issue. My laptop has a hybrid GPU, and dmesg is filled with vga_switcheroo messages [ 2640.943598] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 2641.243870] snd_hda_intel :01:00.1: Cannot lock devices! [ 2641.260536] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 2658.996392] snd_hda_intel :01:00.1: Enabling via vga_switcheroo I tried to manually switch to the dedicated graphics card, and that completely froze my session. Now I can't even log in using Wayland anymore, as it straight up crashes and goes back to the login screen. Xorg is still fine... Now there are other weird messages such as [ 2777.002437] nouveau :01:00.0: gr: DATA_ERROR 009c [] ch 8 [001f998000 systemd-logind[855]] subc 0 class 9297 mthd 0d78 data 0004 [ 2889.648718] snd_hda_codec_hdmi hdaudioC1D0: out of range cmd 0:5:707: And I suppose these are from the crash that I caused myself (not sure if related to the short freezes) [ 2551.513519] gnome-shell[5179]: segfault at 128 ip 7f409effeab0 sp 7ffcf4af1148 error 4 in libmutter-clutter-2.so[7f409efba000+161000] [ 2570.239129] Chrome_~dThread[6018]: segfault at 0 ip 7ff90a3494cd sp 7ff9086c9b00 error 6 in libxul.so[7ff90958f000+6111000] [ 2628.443468] gnome-shell[6348]: segfault at 0 ip 7f6349eb6c90 sp 7ffe5acd8bc8 error 4 in libgbm.so.1.0.0[7f6349eb4000+c000] [ 2777.424194] gnome-shell[6913]: segfault at 0 ip 7ff1e8550c90 sp 7ffe6cddb228 error 4 in libgbm.so.1.0.0[7ff1e854e000+c000] ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.1-0ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Jun 5 08:14:17 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'command-history' redacted by apport b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2018-04-27 (38 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1775126/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1775126] [NEW] Short freezes in Wayland session
Public bug reported: When using Wayland, I observe sub-second freezes a couple of times per minute. It just freezes the mouse and everything for a split second, and continues as if nothing happened. When using Xorg, everything runs smoothly. (hence I did not pick Xorg in ubuntu-bug) I suspect this is a GPU issue. My laptop has a hybrid GPU, and dmesg is filled with vga_switcheroo messages [ 2640.943598] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 2641.243870] snd_hda_intel :01:00.1: Cannot lock devices! [ 2641.260536] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 2658.996392] snd_hda_intel :01:00.1: Enabling via vga_switcheroo I tried to manually switch to the dedicated graphics card, and that completely froze my session. Now I can't even log in using Wayland anymore, as it straight up crashes and goes back to the login screen. Xorg is still fine... Now there are other weird messages such as [ 2777.002437] nouveau :01:00.0: gr: DATA_ERROR 009c [] ch 8 [001f998000 systemd-logind[855]] subc 0 class 9297 mthd 0d78 data 0004 [ 2889.648718] snd_hda_codec_hdmi hdaudioC1D0: out of range cmd 0:5:707: And I suppose these are from the crash that I caused myself (not sure if related to the short freezes) [ 2551.513519] gnome-shell[5179]: segfault at 128 ip 7f409effeab0 sp 7ffcf4af1148 error 4 in libmutter-clutter-2.so[7f409efba000+161000] [ 2570.239129] Chrome_~dThread[6018]: segfault at 0 ip 7ff90a3494cd sp 7ff9086c9b00 error 6 in libxul.so[7ff90958f000+6111000] [ 2628.443468] gnome-shell[6348]: segfault at 0 ip 7f6349eb6c90 sp 7ffe5acd8bc8 error 4 in libgbm.so.1.0.0[7f6349eb4000+c000] [ 2777.424194] gnome-shell[6913]: segfault at 0 ip 7ff1e8550c90 sp 7ffe6cddb228 error 4 in libgbm.so.1.0.0[7ff1e854e000+c000] ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.1-0ubuntu2 ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17 Uname: Linux 4.15.0-22-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Jun 5 08:14:17 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'command-history' redacted by apport b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2018-04-27 (38 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1775126 Title: Short freezes in Wayland session Status in gnome-shell package in Ubuntu: New Bug description: When using Wayland, I observe sub-second freezes a couple of times per minute. It just freezes the mouse and everything for a split second, and continues as if nothing happened. When using Xorg, everything runs smoothly. (hence I did not pick Xorg in ubuntu-bug) I suspect this is a GPU issue. My laptop has a hybrid GPU, and dmesg is filled with vga_switcheroo messages [ 2640.943598] snd_hda_intel :01:00.1: Disabling via vga_switcheroo [ 2641.243870] snd_hda_intel :01:00.1: Cannot lock devices! [ 2641.260536] ACPI: \_SB_.PCI0.PEG0.VID_: failed to evaluate _DSM [ 2658.996392] snd_hda_intel :01:00.1: Enabling via vga_switcheroo I tried to manually switch to the dedicated graphics card, and that completely froze my session. Now I can't even log in using Wayland anymore, as it straight up crashes and goes back to the login screen. Xorg is still fine... Now there are other weird messages such as [ 2777.002437] nouveau :01:00.0: gr: DATA_ERROR 009c [] ch 8 [001f998000 systemd-logind[855]] subc 0 class 9297 mthd 0d78 data 0004 [ 2889.648718] snd_hda_codec_hdmi hdaudioC1D0: out of range cmd 0:5:707: And I suppose these are from the crash that I caused myself (not sure if related to the short freezes) [ 2551.513519] gnome-shell[5179]: segfault at 128 ip 7f409effeab0 sp 7ffcf4af1148 error 4 in libmutter-clutter-2.so[7f409efba000+161000] [ 2570.239129] Chrome_~dThread[6018]: segfault at 0 ip 7ff90a3494cd sp 7ff9086c9b00 error 6 in libxul.so[7ff90958f000+6111000] [ 2628.443468] gnome-shell[6348]: segfault at 0 ip 7f6349eb6c90 sp 7ffe5acd8bc8 error 4 in libgbm.so.1.0.0[7f6349eb4000+c000] [ 2777.424194] gnome-shell[6913]: segfault at 0 ip 7ff1e8550c90 sp 7ffe6cddb228 error 4 in libgbm.so.1.0.0[7ff1e854e000+c000] ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: gnome-shell 3.28.1-0ubuntu2 ProcVersionSignature: Ubuntu
