[Desktop-packages] [Bug 1954943] [NEW] ubuntu-bug crashed while reporting an audio issue

2021-12-15 Thread Steven A. Molzen
Public bug reported:

When trying to report an audio issue using "ubuntu-bug", pulse audio
crashed.

The original audio bug I was trying to report and was not able to was:
All audio skips the first 2 seconds AFTER the video starts or continues.
This happens in YOUTUBE,  VLC etc, in all videos that have audio, the
audio skips the first two seconds.

If I rewind the video to the beginning, the audio starts correctly as
expected.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.13
ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  steve  1093 F pulseaudio
 /dev/snd/controlC1:  steve  1093 F pulseaudio
 /dev/snd/pcmC1D3p:   steve  1093 F...m pulseaudio
CasperMD5CheckResult: skip
Date: Wed Dec 15 13:00:24 2021
InstallationDate: Installed on 2021-05-11 (218 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2012
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FB
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-DS3
dmi.board.vendor: AMD Corporation
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFB:bd10/18/2012:br4.6:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:skuTobefilledbyO.E.M.:rvnAMDCorporation:rn970A-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1954943

Title:
  ubuntu-bug crashed while reporting an audio issue

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  When trying to report an audio issue using "ubuntu-bug", pulse audio
  crashed.

  The original audio bug I was trying to report and was not able to was:
  All audio skips the first 2 seconds AFTER the video starts or
  continues.  This happens in YOUTUBE,  VLC etc, in all videos that have
  audio, the audio skips the first two seconds.

  If I rewind the video to the beginning, the audio starts correctly as
  expected.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.13
  ProcVersionSignature: Ubuntu 5.11.0-43.47~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-43-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  steve  1093 F pulseaudio
   /dev/snd/controlC1:  steve  1093 F pulseaudio
   /dev/snd/pcmC1D3p:   steve  1093 F...m pulseaudio
  CasperMD5CheckResult: skip
  Date: Wed Dec 15 13:00:24 2021
  InstallationDate: Installed on 2021-05-11 (218 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 
(20210209.1)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  Symptom: audio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2012
  dmi.bios.release: 4.6
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FB
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-DS3
  dmi.board.vendor: AMD Corporation
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFB:bd10/18/2012:br4.6:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:skuTobefilledbyO.E.M.:rvnAMDCorporation:rn970A-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: To be filled by O.E.M.
  dmi.product.sku: To be filled by O.E.M.
  

[Desktop-packages] [Bug 1915358] [NEW] sound hdmi 5.1 subwoofer always disabled

2021-02-10 Thread Steven A. Molzen
Public bug reported:

In System Sound Settings, I chose HDMI 5.1 audio, but there is no sound
from my subwoofer in any audio application.

The System Sound Settings for HDMI 5.1 always shows a disabled subwoofer
slider. When I open the test window and hit the subwoofer icon button,
no sound is produced.


But if I open Pulse Audio Volume Control -> Output Devices -> (unlock icon), 
all show mid-volume on the slider except for subwoffer.  But the subwoofer 
slider is enabled.  So I slide it to mid-volume, and go back to System Sound 
Settings -> test window and hit the subwoofer icon button, I hear my subwoofer 
is working fine.

I also then hear the subwoofer in all audio applications.

If I were to touch the System Sound Slider for the subwoofer, it
immediately stops working again.

I can fix it again in Pulse Audio Volumne Control again.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-center 1:3.36.4-0ubuntu2
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 10 19:47:38 2021
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2021-01-25 (16 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 PATH=(custom, user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1915358

Title:
  sound hdmi 5.1 subwoofer always disabled

Status in gnome-control-center package in Ubuntu:
  New

Bug description:
  In System Sound Settings, I chose HDMI 5.1 audio, but there is no
  sound from my subwoofer in any audio application.

  The System Sound Settings for HDMI 5.1 always shows a disabled
  subwoofer slider. When I open the test window and hit the subwoofer
  icon button, no sound is produced.

  
  But if I open Pulse Audio Volume Control -> Output Devices -> (unlock icon), 
all show mid-volume on the slider except for subwoffer.  But the subwoofer 
slider is enabled.  So I slide it to mid-volume, and go back to System Sound 
Settings -> test window and hit the subwoofer icon button, I hear my subwoofer 
is working fine.

  I also then hear the subwoofer in all audio applications.

  If I were to touch the System Sound Slider for the subwoofer, it
  immediately stops working again.

  I can fix it again in Pulse Audio Volumne Control again.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-control-center 1:3.36.4-0ubuntu2
  ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
  Uname: Linux 5.8.0-43-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.16
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Feb 10 19:47:38 2021
  ExecutablePath: /usr/bin/gnome-control-center
  InstallationDate: Installed on 2021-01-25 (16 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  ProcEnviron:
   PATH=(custom, user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1915358/+subscriptions

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