[Desktop-packages] [Bug 1945852] Re: [Dell Vostro 3500] sound strange noise - pulseaudio

2021-11-10 Thread bleekm
The error can be partially resolved by installing oem kernel versions.
The error was not present on the newest one available from the
repository (for example, linux-image-5.14.0-1007-oem). The sound was
good most of the time, but sometimes it faded out, then you had to
connect the headphones to the jack socket for a while and disconnect it.
However, there was no need to kill pulseaudio (it was possible to use a
laptop on a daily basis). However, I replaced the laptop with a
different model so as not to degenerate because the problem was 90%
solved on the new kernel. This chipset 'Cirrus Logic' is probably to
blame because I have a new dell vostro 5502 with the same intel i5 (11th
gen) processor, but the chipset has 'Realtek ALC3204' and everything
works on it.

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Title:
  [Dell Vostro 3500] sound strange noise - pulseaudio

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  The sound from the speakers and headphones is distorted when the
  system startup. Has some strange disturbance in sound. If I issue
  "pulseausio -k; pulseaudio --start" the sound is correct but when
  another startup problem is come back. Reinstalling pulseaudio and alsa
  does not help. Actually my pulseaudio version is
  1:13.99.1-1ubuntu3.11. I try under ubuntu 20.04.3 LTS and 21.04 but it
  is the same bug. Installing another newer kernel doesn't help either.
  The card is HDA Intel PCH, Cirrus Logic CS8409 / CS42L42 chip (Dell
  Vostro 3500).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.11
  ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-37-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.20
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  bartek 3166 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct  2 09:02:58 2021
  InstallationDate: Installed on 2021-10-02 (0 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/19/2021
  dmi.bios.release: 1.8
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.8.0
  dmi.board.name: 0GGCMJ
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.0:bd07/19/2021:br1.8:svnDellInc.:pnVostro3500:pvr:sku0A24:rvnDellInc.:rn0GGCMJ:rvrA01:cvnDellInc.:ct10:cvr:
  dmi.product.family: Vostro
  dmi.product.name: Vostro 3500
  dmi.product.sku: 0A24
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1945852] [NEW] sound strange noise - pulseaudio

2021-10-02 Thread bleekm
Public bug reported:

The sound from the speakers and headphones is distorted when the system
startup. Has some strange disturbance in sound. If I issue "pulseausio
-k; pulseaudio --start" the sound is correct but when another startup
problem is come back. Reinstalling pulseaudio and alsa does not help.
Actually my pulseaudio version is 1:13.99.1-1ubuntu3.11. I try under
ubuntu 20.04.3 LTS and 21.04 but it is the same bug. Installing another
newer kernel doesn't help either. The card is HDA Intel PCH, Cirrus
Logic CS8409 / CS42L42 chip (Dell Vostro 3500).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.11
ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22
Uname: Linux 5.11.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  bartek 3166 F pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct  2 09:02:58 2021
InstallationDate: Installed on 2021-10-02 (0 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/19/2021
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.0
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.0:bd07/19/2021:br1.8:svnDellInc.:pnVostro3500:pvr:sku0A24:rvnDellInc.:rn0GGCMJ:rvrA01:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 3500
dmi.product.sku: 0A24
dmi.sys.vendor: Dell Inc.

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1945852

Title:
  sound strange noise - pulseaudio

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  The sound from the speakers and headphones is distorted when the
  system startup. Has some strange disturbance in sound. If I issue
  "pulseausio -k; pulseaudio --start" the sound is correct but when
  another startup problem is come back. Reinstalling pulseaudio and alsa
  does not help. Actually my pulseaudio version is
  1:13.99.1-1ubuntu3.11. I try under ubuntu 20.04.3 LTS and 21.04 but it
  is the same bug. Installing another newer kernel doesn't help either.
  The card is HDA Intel PCH, Cirrus Logic CS8409 / CS42L42 chip (Dell
  Vostro 3500).

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu3.11
  ProcVersionSignature: Ubuntu 5.11.0-37.41~20.04.2-generic 5.11.22
  Uname: Linux 5.11.0-37-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.20
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  bartek 3166 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct  2 09:02:58 2021
  InstallationDate: Installed on 2021-10-02 (0 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/19/2021
  dmi.bios.release: 1.8
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.8.0
  dmi.board.name: 0GGCMJ
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.8.0:bd07/19/2021:br1.8:svnDellInc.:pnVostro3500:pvr:sku0A24:rvnDellInc.:rn0GGCMJ:rvrA01:cvnDellInc.:ct10:cvr:
  dmi.product.family: Vostro
  dmi.product.name: Vostro 3500
  dmi.product.sku: 0A24
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1945852/+subscriptions


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