[Desktop-packages] [Bug 1877216] [NEW] [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all
Public bug reported: Problem keeps appearing when video is played. video keeps playing but no sound is heard thru headphones. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: ernest 1095 F pulseaudio /dev/snd/controlC1: ernest 1095 F pulseaudio /dev/snd/controlC0: ernest 1095 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 7 09:55:52 2020 InstallationDate: Installed on 2020-04-25 (11 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: ernest 1095 F pulseaudio /dev/snd/controlC1: ernest 1095 F pulseaudio /dev/snd/controlC0: ernest 1095 F pulseaudio Symptom_Jack: Green Headphone Out, Front Symptom_Type: No sound at all Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/28/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: B.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450M PRO-VDH MAX (MS-7A38) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 8.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 8.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB.10:bd08/28/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A38:pvr8.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MPRO-VDHMAX(MS-7A38):rvr8.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr8.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A38 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 8.0 dmi.sys.vendor: Micro-Star International Co., Ltd. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877216 Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Problem keeps appearing when video is played. video keeps playing but no sound is heard thru headphones. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 Uname: Linux 5.4.0-29-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: ernest 1095 F pulseaudio /dev/snd/controlC1: ernest 1095 F pulseaudio /dev/snd/controlC0: ernest 1095 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu May 7 09:55:52 2020 InstallationDate: Installed on 2020-04-25 (11 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 failed Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: ernest 1095 F pulseaudio /dev/snd/controlC1: ernest 1095 F pulseaudio /dev/snd/controlC0: ernest 1095 F pulseaudio Symptom_Jack: Green Headphone Out, Front Symptom_Type: No sound at all Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/28/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: B.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450M PRO-VDH MAX (MS-7A38) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 8.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 8.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB.10:bd08/28/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A38:pvr8.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MPRO-VDHMAX(MS-7A38):rvr8.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr8.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A38 dmi.product.sku: To be filled by O.E.M. dmi.product.version:
[Desktop-packages] [Bug 1875533] [NEW] [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all
Public bug reported: This problem happens on YouTube videos. It's almost like the sound is muted where you can hear something but not make it out. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ernest 1080 F pulseaudio /dev/snd/controlC0: ernest 1080 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 28 11:21:04 2020 InstallationDate: Installed on 2020-04-25 (2 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 successful Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ernest 1080 F pulseaudio /dev/snd/controlC0: ernest 1080 F pulseaudio Symptom_Jack: Green Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/28/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: B.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450M PRO-VDH MAX (MS-7A38) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 8.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 8.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB.10:bd08/28/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A38:pvr8.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MPRO-VDHMAX(MS-7A38):rvr8.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr8.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A38 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 8.0 dmi.sys.vendor: Micro-Star International Co., Ltd. ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1875533 Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all Status in pulseaudio package in Ubuntu: New Bug description: This problem happens on YouTube videos. It's almost like the sound is muted where you can hear something but not make it out. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ernest 1080 F pulseaudio /dev/snd/controlC0: ernest 1080 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 28 11:21:04 2020 InstallationDate: Installed on 2020-04-25 (2 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic_1 successful Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: ernest 1080 F pulseaudio /dev/snd/controlC0: ernest 1080 F pulseaudio Symptom_Jack: Green Headphone Out, Front Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [MS-7A38, Realtek ALC892, Green Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/28/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: B.10 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450M PRO-VDH MAX (MS-7A38) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 8.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 8.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB.10:bd08/28/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A38:pvr8.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MPRO-VDHMAX(MS-7A38):rvr8.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr8.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7A38 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 8.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to:
